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thunderbird email problem

I am troubleshooting for a friend who is running Thunderbird 102.9.1. He is using Thunderbird with an email account on cinci.rr.com mail server. It has been working for… (read more)

I am troubleshooting for a friend who is running Thunderbird 102.9.1.

He is using Thunderbird with an email account on cinci.rr.com mail server. It has been working for some time on a PC I set up for him last fall. Starting earlier this week, he has not been able to send an email to any person with a gmail.com account. He can send to any of the other email addresses in his contact list but not gmail.com addresses. He is able to use cinci.rr.com webmail and send to the gmail addresses. He does not get any message telling him the email we not delivered.

I sent him a message from my gmail account. He was able to receive it and he replied to it. There is a copy of the email in his sent folder, however, I never received it. I checked all of the boxes in my gmail account but nothing shows up.

I think there was a new update that came out earlier this week and am checking if this may have anything to do with the problem.

He likes Thunderbird but is concerned over the problem.

Thanks! Terry,

Asked by tlalbright1945 6 months ago

Last reply by Matt 6 months ago

Remove gmail from my thunderbird account

Hi! I signed up for a private email service and they recommended I access it thru thunderbird. To sign up for thunderbird I had to use my gmail in order to access the v… (read more)

Hi!

I signed up for a private email service and they recommended I access it thru thunderbird.

To sign up for thunderbird I had to use my gmail in order to access the verification number.

Now thunderbird has downloaded my entire gmail account AND made gmail my default opening on thunderbird which is the opposite of what I want.

How do I remove gmail from thunderbird and how do I set up the other service?

This. has become a real mess!

Bill [email removed from public]

Asked by pureprairie 5 months ago

Last reply by david 5 months ago

Kan pludselig ikke sende mails.

Hej Jeg får hele tiden et vindue hvor der står at - Afsendelse af meddelelsen mislykkedes Der opstod en fejl under afsendelsen. SMTP-serverfejl. Serveren svarede. Servic… (read more)

Hej Jeg får hele tiden et vindue hvor der står at - Afsendelse af meddelelsen mislykkedes

Der opstod en fejl under afsendelsen. SMTP-serverfejl. Serveren svarede. Service utilgængelig. Klientvært 80.208.64.183 afvist på grund af spamproblemer. Klientadresse 80.208.64.183 blok for spamhændelse, http://www.spamhaus.org/qrery/bl? ip=80.208.64.183

Hvad kan jeg gøre for at fjerne denne spærring, jeg har talt med min udbyder, det er ikke hos dem problemet ligger, der er hul igennem. Kan jeg evt. være blokket af Thunderbird da jeg på et tidspunkt sendte 19 ens mails på en gang til 19 modtagere. Hvad kan problemet ellers være, jeg er desværre ikke den store nørd til det her. Mvh. Preben

Asked by pre.ma 5 months ago

Last reply by david 5 months ago

Using Thunderbird as storage for gmail account about to be deleted

So, I just followed a very helpful YouTube video by Tasia Custode on downloading all emails in Gmail. My purpose is to create an historic archive of essential emails from… (read more)

So, I just followed a very helpful YouTube video by Tasia Custode on downloading all emails in Gmail. My purpose is to create an historic archive of essential emails from my recently deceased father's gmail account that I will be able to access after I delete his account. So I went from Google Takeout to a download of his emails in mbox format to creating a Thunderbird account in which all his gmail messages that we want to retain are now legible and accessible.

But ...... will I still be able to access these messages in Thunderbird if I proceed with the final step of deleting the original gmail account? I don't dare proceed with deletion until you can confirm that the messages will remain accessible after deletion of the core account, which is no longer needed.

I appreciate your assistance with this. I was unable to find an article or FAQ that addressed this question, so thanks in advance for your help.

Sincerely yours,

Joel Charny jrcharny@gmail.com

Asked by jrcharny 5 months ago

Last reply by david 5 months ago

Thunderbird sending emails for new account but not receiving

Thunderbird is successfully sending emails for a new email account but not receiving them for the account. Can receive emails on the account on iPhone. It's an IMAP accou… (read more)

Thunderbird is successfully sending emails for a new email account but not receiving them for the account. Can receive emails on the account on iPhone. It's an IMAP account. Server is right. Port is right (993). User Name right. Security set SSL/TLS. Authentication set for Normal Password. Password is same as for sending so know working. Have checked with tech support at host and they say set up correctly on their end. 3 other email accounts hosted on same server are receiving.

Appreciate your help. Thank you.

Asked by dpauker 5 months ago

Last reply by sfhowes 5 months ago

how can I update an app in helper application list? word office 10 to office 2021?

I need to update the app in Helper application list. Word office 2010 to word office 2021. I have looked everywhere and cannot find anything Thank you Gary … (read more)

I need to update the app in Helper application list. Word office 2010 to word office 2021. I have looked everywhere and cannot find anything

Thank you Gary

Asked by GR OFFICE 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird Email accounts

Hello. How do you add email addresses to an existing email account. For example If you have xyz.com and you want to add admin@xyz.com, or support@xyz.com. A prompt res… (read more)

Hello. How do you add email addresses to an existing email account. For example If you have xyz.com and you want to add admin@xyz.com, or support@xyz.com. A prompt response would be greatly appreciated thanks!

Asked by la_muse 5 months ago

Last reply by david 5 months ago

Downloaded pop email disappears now after I read it. I only read it. I did not delete it or mark it junk or spam.

Title says it all. This started suddenly yesterday on a Macbook Pro. T-Bird. 102.9.1 (64-bit) Email disappears from inbox after I read it. It is downloaded to the Mac… (read more)

Title says it all. This started suddenly yesterday on a Macbook Pro. T-Bird. 102.9.1 (64-bit)

Email disappears from inbox after I read it. It is downloaded to the Mac, not IMAP.

Asked by srd-san-diego 5 months ago

Last reply by Toad-Hall 5 months ago

attachments not showing up

Not all email attachments are showing up with Thunderbird. Using a cell phone app, I email reports to myself generated by the app as pdf's. When I use a browser on compu… (read more)

Not all email attachments are showing up with Thunderbird. Using a cell phone app, I email reports to myself generated by the app as pdf's.

When I use a browser on computer to access my email account with protonmail, I can see and download the attachments.

However often these attachments do not always show and cannot be accessed using Thunderbird.

I have attached screen shots of Thunderbird and browser views showing that the attachments are there with the browser, but not Thunderbird.

This can also be shown using protonmail's android phone app (screen shots not provided). The files are there on the email server, but most (not all) of them cannot be seen/downloaded using Thunderbird.

Asked by ThomasMerchant 5 months ago

Last reply by Toad-Hall 5 months ago

Thunderbird not allowing access to smtp

I have been using thunderbird for the last couple of years since incredimail closed down. But in the last couple of days i switched my broadband supplier, i can still rec… (read more)

I have been using thunderbird for the last couple of years since incredimail closed down. But in the last couple of days i switched my broadband supplier, i can still receive emails but can no longer send any. My new supplier is imagine, i set the smtp to smtp.imagine.ie and also tried mail.imagine.ie but neither will work. I spoke to imagine technical support on the phone and they got me to do a ping test with their server and it connected. They then informed me that the fault lies with my email client.

Asked by Jim 5 months ago

Last reply by david 5 months ago

Turn off SPAM filter, now and forever, 100% of the time, never send email to spam

I have unchecked "Enable adaptive junk mail controls for this account" on the Account Settings/Junk Settings page. I have unchecked "Enable adaptive junk filter logging"… (read more)

I have unchecked "Enable adaptive junk mail controls for this account" on the Account Settings/Junk Settings page.

I have unchecked "Enable adaptive junk filter logging" on the Global Junk Preferences/Security/Junk popup.

But messages still keep being placed in a mailbox called SPAM.

I don't want any messages sent to any boxes except my inbox. I don't care who or what tool thinks they are SPAM. I want them in my inbox.

What do I do to make this happen?

Asked by onetimeemail 5 months ago

Last reply by david 5 months ago

Move Thunderbird Supernova Bar, below email "tabs"

Afternoon Folks, I was wondering if the ability to move the new supernova bar below the email tabs (and menu bar) is still going to be possible like it was in Thunderbi… (read more)

Afternoon Folks,

I was wondering if the ability to move the new supernova bar below the email tabs (and menu bar) is still going to be possible like it was in Thunderbird version 110; Since 112, its been stuck above both the menu & email tab bar, with no in GUI ability to change it location.\

Thanks,

Asked by The_Hatta 5 months ago

Last reply by Wayne Mery 5 months ago

Thunderbird mail

I need help finding a repair person who makes house calls in the Denver, CO area. I am having problems with Thunderbird mail, smtp, passwords and Microsoft. I have spen… (read more)

I need help finding a repair person who makes house calls in the Denver, CO area. I am having problems with Thunderbird mail, smtp, passwords and Microsoft. I have spent a long time trying to fix the problem but I have run out of time and need to get the problem fixed. I understand that this would not be a free service.

Thank you for your help. Doug

Asked by wyomingjones 5 months ago

Last reply by david 5 months ago

I bring 5 Gmail accounts into Thunderbird. One account does not remove emails that I delete. They show in the trash

I have 5 different Gmail email groups in my Thunderbird installation. In 4 of the accounts when I delete an email they are gone. In one account deleted emails show up in… (read more)

I have 5 different Gmail email groups in my Thunderbird installation. In 4 of the accounts when I delete an email they are gone. In one account deleted emails show up in the trash list. How do I change that account so the deleted emails are gone and trash is empty.

Asked by Boyd 5 months ago

Last reply by david 5 months ago

Replying to email breaks thread

Not sure if this is a Thunderbird problem but I've never had it until I moved to Thunderbird. When I reply to some email addresses it completely breaks the thread and sta… (read more)

Not sure if this is a Thunderbird problem but I've never had it until I moved to Thunderbird. When I reply to some email addresses it completely breaks the thread and starts a fresh email with only the subject line kept. See attached.

Asked by email176 5 months ago

Last reply by Toad-Hall 5 months ago