I am troubleshooting for a friend who is running Thunderbird 102.9.1. He is using Thunderbird with an email account on cinci.rr.com mail server. It has been working for… (read more)
I am troubleshooting for a friend who is running Thunderbird 102.9.1.
He is using Thunderbird with an email account on cinci.rr.com mail server. It has been working for some time on a PC I set up for him last fall. Starting earlier this week, he has not been able to send an email to any person with a gmail.com account. He can send to any of the other email addresses in his contact list but not gmail.com addresses. He is able to use cinci.rr.com webmail and send to the gmail addresses. He does not get any message telling him the email we not delivered.
I sent him a message from my gmail account. He was able to receive it and he replied to it. There is a copy of the email in his sent folder, however, I never received it. I checked all of the boxes in my gmail account but nothing shows up.
I think there was a new update that came out earlier this week and am checking if this may have anything to do with the problem.
He likes Thunderbird but is concerned over the problem.