Download new messages

Howdy When I click get messages it downloads both clients at the same time. I already unchecked all the boxes in settings for downloading automatically. Never … (read more)

Howdy When I click get messages it downloads both clients at the same time. I already unchecked all the boxes in settings for downloading automatically. Never had this problem before latest update. Thanks in advance Joe

Asked by Joe 5 months ago

Last reply by Toad-Hall 5 months ago

'MESSAGE LIST PANE' PROBLEM

Very disappointed that there is still no 'fix' for this far too large Message List Pane issue. I neither want nor need to see 10 emails listed while I can hardly read … (read more)

Very disappointed that there is still no 'fix' for this far too large Message List Pane issue.

I neither want nor need to see 10 emails listed while I can hardly read the email below! Loads of people have complained about it and we have had three updates since SuperNova, but no fix for this simple matter.

Actually, it doesn't need 'fixed' - we just have to go back to the settings as they were. Help!

Asked by rwadallas 5 months ago

Last reply by sfhowes 5 months ago

Kan geen verbinding mee maken met MS Outlook na update.

Kan geen verbinding meer maken met MS Outlook na update. Melding eerst: wachtwoord of nieuw wachtwoord ingeven. dat werkt niet . Dan volgt de melding: Het bericht kon nie… (read more)

Kan geen verbinding meer maken met MS Outlook na update. Melding eerst: wachtwoord of nieuw wachtwoord ingeven. dat werkt niet . Dan volgt de melding: Het bericht kon niet worden verzonden, omdat het verbinden met uitgaande (SMTP-)server smtp.office365.com is mislukt. Kan ook geen nieuw wachtwoord ingeven.

Asked by Anno 5 months ago

Last reply by sfhowes 5 months ago

New edition of Thunderbird starts messages several months back

Ever since the Thunderbird update, whenever I start Thunderbird, the email page loads at a point several months back. I have to scroll all the way down to get current ema… (read more)

Ever since the Thunderbird update, whenever I start Thunderbird, the email page loads at a point several months back. I have to scroll all the way down to get current emails. This isn't a one-time deal. It happens every time I open Thunderbird.

I have 2 email accounts and this happens with each one. Never happened with the previous version.

How can I get this fixed?

Asked by rzn6jw 6 months ago

Last reply by john stephenson 5 months ago

The display of mail cards suddenly went from 2 lines to 3

Hello! Before I updated Thunderbird yesterday, the card view of emails took 2 lines: - one line for sender and date - one line for the text preview and a star But since … (read more)

Hello! Before I updated Thunderbird yesterday, the card view of emails took 2 lines: - one line for sender and date - one line for the text preview and a star

But since I updated yesterday, the cards now take approximately 3 lines, the star and text being at different levels. I did not find any setting to revert that change. It kinda feels like a CSS bug since I don't understand why someone would want to lose that much space. Any way to fix it?

Thanks in advance

Asked by Oyama Rilves 5 months ago

Last reply by Toad-Hall 5 months ago

Problems Configuring Folders with Global Inbox

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wante… (read more)

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wanted email is placed there. I want my T-BIrd to receive all spam, and use T-BIrd's rules to then firmly isolate, or even delete, specific spam that I receive.

I've set up four email accounts, using a Global Inbox, so everything is together. While I had been using IMAP with Outlook, I understand I need to use Pop3 for this to work with Thunderbird, so I did that. But....

I am getting some emails with Thunderbird, but not all, even those addressed to me. Will leaving Outlook open during this transition period prevent T-Bird from working properly? Likewise, can gmail.com be open when trying to debug messages? I just sent myself a gmail message, which was received in Outlook, but not in T-Bird (and I couldn't find it in Gmail either, which is /really/ confusing).

Oh, shoot, I tried sending mail using my Gmail account from Thunderbird, and it failed. I went to look up Server settings for Gmail with T-Bird, and the article said I'd have to use IMAP, which I cannot use if I want to have the Global Inbox. So, is use of T-Bird dead for me, if I require/desire a Global inbox?

Of the emails I've received so far, only one is marked by T-Bird as Junk, which I can identify by the red color, and when I click on it, I have a "Not Junk" button. But there is no Junk folder, which is where I thought it would be.

Asked by Rick Raisley 5 months ago

Last reply by Matt 5 months ago

Disable threads in Search Messages

Hello, I'm using Thunderbird since long time and I always configured it to do not thread messages. Now with the latest upgrade to 115.4.1 (32-bit) I see that the view in… (read more)

Hello,

I'm using Thunderbird since long time and I always configured it to do not thread messages. Now with the latest upgrade to 115.4.1 (32-bit) I see that the view in the main window is still with no thread (and I have an option do enable/disable such mode).

However when I do a search the list of resulting messages is threaded. The issue is that when I double click on one of them, multiple windows are opened, this is not only inconvenient (I have to close them one by one) but in some cases also cause cause performance issue, TB itself reports a warning "Opening 19 messages may be slow. Continue?".

How can I disable the threaded view in the search results ?

Thanks and best regards.

Asked by paolo.luraschi 5 months ago

Last reply by Matt 5 months ago

Autoresponder

W Mozilla Thunderbird za pomocą reguły/filtr utworzyłem autoresponder. Reguła odpowiada używając szablonu. Jednak podczas komunikacji miedzy dwoma kontami które posiadaj… (read more)

W Mozilla Thunderbird za pomocą reguły/filtr utworzyłem autoresponder. Reguła odpowiada używając szablonu. Jednak podczas komunikacji miedzy dwoma kontami które posiadają autoresponder dochodzi do zapętlenia wiadomości. Chce aby nie dochodziło to zapętlenia wiadomości

Asked by Grzegorz Kaszuba 5 months ago

Last reply by david 5 months ago

Thunderbird 115 - An inbox folder is misplaced and cannot be moved back to other inbox folders

I need help to organize the folder structure that was messed up during update to Thunderbird 115. Most urgent is one inbox folder which is now found under the accounts fo… (read more)

I need help to organize the folder structure that was messed up during update to Thunderbird 115. Most urgent is one inbox folder which is now found under the accounts folder and not in the general inbox folder with all the other inbox folders. I would like to beable to move this misplaced inbox folder to it's original place in the general inbox folder.

Also in this misplaced inbox folder, its has other folders in it: template, draft, sent etc. These folder should stay in the accounts folder.

I hope that a future update will clear the mess, and other solutions are welcome :-)

Asked by psykolog114 5 months ago

Last reply by Toad-Hall 5 months ago

Freeze on link creation

When I create an email and attempt to insert a link, the message pane will freeze up. Been ongoing for several weeks now. It has forced me to use another client as we ca… (read more)

When I create an email and attempt to insert a link, the message pane will freeze up. Been ongoing for several weeks now. It has forced me to use another client as we can not create any emails with links and that is critical. Version 120.ob1 32 bit Windows 10 PC (no changes made to anything prior to issue.

Asked by Roger Bunch (Grub Runner Food Delivery) 5 months ago

Last reply by sfhowes 5 months ago

Unable to log in at server. Probably wrong configuration, username or password.

After installing Thunderbird I want to set up my existing email address (gmail) I set my name, email address, password (also check if it's the right one and it is). Then… (read more)

After installing Thunderbird I want to set up my existing email address (gmail)

I set my name, email address, password (also check if it's the right one and it is). Then try to config IMAP (imap.gmail.com with port 143 for STARTTLS and OAuth2) and STMP (smtp.gmail.com with port 587for STARTTLS and OAuth2), in both IMAP and STMP I tried also SSL/TLS (993 imap /465stmp) and various of Auth method. The result is that I am unable to Done it (probably some wrong settings in STMP) I tried everything and don't know what to do.

could you help me?

Asked by Peter Perhac 5 months ago

Last reply by sfhowes 5 months ago

Help - I need to reset my Primary Password

Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console. Copy the text given below and paste it into the Console. … (read more)

Starting from the app menu button ≡ or the main menu, choose Tools -> Developer Tools -> Error Console.

Copy the text given below and paste it into the Console.

If using version 78 or later, copy and paste the following text: openDialog("chrome://pippki/content/resetpassword.xhtml"

Click the Evaluate button.

If you do not see an 'Evaluate' button, press Return or Enter on your keyboard.

When prompted with the confirmation dialog box, click the Reset button.

The problem is that I don't see an "EVALUATE" button

This after I upgraded to the latest version of Thunderbird.

Asked by 74zkkxqvf4 5 months ago

Last reply by christ1 5 months ago

SERVER issues

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attem… (read more)

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attempted everything i saw online in regards to turning on and off my proxy and firewalls as well as checking the port was 587 for outgoing but its still not working can someone assist me in fixing this.

Asked by Paula Hizon 5 months ago

Last reply by david 5 months ago

Mailbox Appearance

Updated to 115.4.1 - 64 bit. Mailbox appears crowded. Line spacing seems closer than earlier versions. Looks cluttered, distracting. Any way to change the actual font … (read more)

Updated to 115.4.1 - 64 bit.

Mailbox appears crowded. Line spacing seems closer than earlier versions. Looks cluttered, distracting.

Any way to change the actual font and/or line spacing to customize UX?

Thanks.

Asked by temp18 5 months ago

Last reply by DD46 5 months ago

No Incoming EMail Only Outgoing On My TWC Emai Account

I can't receive any incoming emails on my TWC account to Thunderbird the incoming server port is setup for 993 but still no incoming emails. I can sign into my TWC accou… (read more)

I can't receive any incoming emails on my TWC account to Thunderbird the incoming server port is setup for 993 but still no incoming emails. I can sign into my TWC account with no problems just my Thunderbird will not receive any incoming emails.

Asked by Ken Vander Heiden 5 months ago

Last reply by Matt 5 months ago

lose settings

I have to reset my setting every time I start Thunderbird. The setting that seems to be systematically lost is the "mark messages as read on display." Incoming messages a… (read more)

I have to reset my setting every time I start Thunderbird. The setting that seems to be systematically lost is the "mark messages as read on display." Incoming messages are not always in boldface so I don't realize I have new messages!! How can I fix these things. I am using a PC with Windows 10.

Asked by pmhyman 5 months ago

Last reply by Matt 5 months ago

How do I turn off "chevrons"?

Recently (I am not sure what update started this) I started noticing "chevrons" in one particular folder under my inbox. How do I turn this unfeature off and get all emai… (read more)

Recently (I am not sure what update started this) I started noticing "chevrons" in one particular folder under my inbox. How do I turn this unfeature off and get all emails as a new entry instead of the "chevron" method of hiding replies. This is very annoying and we need a way to turn this BAD idea off!

Asked by hdwg1340 5 months ago

Last reply by christ1 5 months ago

email message list

I've been upgraded to 115, like it or not, and now my list of viewed email titles will only shorten to 10 emails instead of the previous 4, which leaves very little room … (read more)

I've been upgraded to 115, like it or not, and now my list of viewed email titles will only shorten to 10 emails instead of the previous 4, which leaves very little room to view an opened email. IOW, the double arrow will only let me raise the bottom boundary to be below a list of 10 emails. How can I shorten it back to 4??

Asked by wtobler 5 months ago

Last reply by sfhowes 5 months ago