Showing questions for topic:

migrated to new Mac and Thunderbird damaged/deleted. What to do.

Migrated my data from old MacBook to new MacBook, and got a message of a damaged Thunderbird app. Deleted the app. Thus, I cannot retrieve personal data on my old Mac. … (read more)

Migrated my data from old MacBook to new MacBook, and got a message of a damaged Thunderbird app. Deleted the app. Thus, I cannot retrieve personal data on my old Mac. I do have a gmail account, but my preference always has ben to use Thunderbird. How do I proceed?

Open 3

I want install Mozilla version 142 but the system downloads version 150 - what can I do?

I want to install Mozila Email on my Windows 10 Laptop and want not to use the default version 150 but version 142. The support still downloads version 150 when I choose … (read more)

I want to install Mozila Email on my Windows 10 Laptop and want not to use the default version 150 but version 142. The support still downloads version 150 when I choose verso 142. What can I do to correct this?

Open 2 9

Thunderbird is loaded on my Dell laptop (Win 11) twice. How do I delete one and save my messages?

There are two copies of Thunderbird on my laptop. Win 11. A newer copy appeared but does not have my old emails that I have saved. How do I safely get rid of it and keep … (read more)

There are two copies of Thunderbird on my laptop. Win 11. A newer copy appeared but does not have my old emails that I have saved. How do I safely get rid of it and keep all emails? Thank you.

Open 3 18

Can't install thunderbird on my new pc Lenovo windows 11

Can`t install on my account [edited]@hotmail.com I just create yesterday. I can read outlook program. There is something wrong I don`t know what top do. Therese Driscoll#… (read more)

Can`t install on my account [edited]@hotmail.com I just create yesterday. I can read outlook program. There is something wrong I don`t know what top do. Therese Driscoll# * Numbered list item

Open 1 27

Ok I don't have Thunderbird on my desktop

I'm trying to setup this Thunderbird app on my android phone and in the setup process it wants me to scan i guess a QR code from my laptop with Thunderbird on it. I don't… (read more)

I'm trying to setup this Thunderbird app on my android phone and in the setup process it wants me to scan i guess a QR code from my laptop with Thunderbird on it. I don't have Thunderbird on my laptop so I can't continue to set the app up on my phone. I need a work,-around for this. I do however have a Mozilla Firefox account and I logged into that but it didn't seem to make any difference

Open 1 36

Downloaded Thunderbird but don't know how to set it up and start using it?

I have no idea what to do now that I have downloaded Thunderbird email on my Surface 4. I can't find any directions anywhere on how to get started with it.! Outlook, whil… (read more)

I have no idea what to do now that I have downloaded Thunderbird email on my Surface 4. I can't find any directions anywhere on how to get started with it.! Outlook, while not secure, was certainly easy to set up and use.

Open 1 36

Is there a Portable Apps version of Thunderbird for Windows 11 - my version from my windows 10 computer won't run.'t

I have been using Thunderbird Portable e-mail under Windows 10 for a number of years . About 4 months ago I installed on a Windows 11 computer - it worked for a few weeks… (read more)

I have been using Thunderbird Portable e-mail under Windows 10 for a number of years . About 4 months ago I installed on a Windows 11 computer - it worked for a few weeks, then one morning I received a message stating it will not run because a 16 bit program will not run in a 64 bit environment.

I am hoping that there will be a 64 bit portable version for Windows, based on my previous usage.

Would I be able to install the normal version on an external portable drive? When I go visiting, it is convenient to be able to take just the external drive. Currently, the external drive is a high capacity USB drive. However, if this is not possible, is the current Windows 11 version ready to go?

My current e-mail system is a long time DOS system via my ISP. That e-mail address is my only e-mail address, used for over twenty years. I would prefer not to have to change it.

What I have been doing is to use Thunderbird Portable to download my e-mails into Thunderbird on my computer, which allows me to store my e-mails offline for a financial year.

I am hoping to find an option to continue this by June 30.

Regards and Thank you, Kevin Cassidy [edited email from public community support forum]

Open 1 45

I have a costumer in my store that has random emails saved on his desktop.

I have a costumer in my store that uses Thunderbird, it has worked fine for him for years without any issues. But now for some reason random emails get saved to his deskt… (read more)

I have a costumer in my store that uses Thunderbird, it has worked fine for him for years without any issues.

But now for some reason random emails get saved to his desktop, and has no idea why that is happening.

I have checked settings to make sure it doesnt save anything to the desktop, the folder is set to save inside appdata/roaming

We have tried updating the program with no luck so far, just updated it again today. Costumer is nervous towards deleting the program and setting up his email again, I have told him that his emails and folders wont be effected. But still doesnt want us to do it.

So unless you can give confirmation that nothing will happen to his files and folders he wont let us reinstall the program.

Can you let us know if its a known bug or better yet, give us a solution, we would both be very grateful.


Kind regards

Open 3 45

instal Thunderbird on comcast/xfinity mail

Comcast/xfinity has replaced its e-mail with Yahoo mail I want to install and use Thunderbird instead I Have followed all the installation prodeedures but T bird will n… (read more)

Comcast/xfinity has replaced its e-mail with Yahoo mail I want to install and use Thunderbird instead I Have followed all the installation prodeedures but T bird will not connect/run. Has comcast made it impossible to use Thunderbird and if not, hoe do I get it to run

Open 2 46

j'ai voulu réinstaller Thunderbird sur ordi , ne le disposant plus ? cela pour consulter ma Bt mail Free

Bonjour, depuis des années ,je consulte ma boite mail : [edited]@free ,en clickant sur le symbole thunderbird dans ma barre de commande ! ces derniers jours je n'ai plus … (read more)

Bonjour, depuis des années ,je consulte ma boite mail : [edited]@free ,en clickant sur le symbole thunderbird dans ma barre de commande ! ces derniers jours je n'ai plus d'accés , en clickant je n'ai plus de réponse! Suite a cela j'ai redemandais à réinstaller Thunderbird dans mon ordi ,mais je n'y arrive pas ???

Open 1 55

A long time user of (2) computers, both running (2) separate accounts until now, but after having to re-install a fresh copy to one computer, I am no longer recognised on it while the other computer still continues functioning quite admirably ?

Firstly, both laptops are working well. While one is still behaving quite normal, I am unable to install Mozilla Thunderbird on the other after having done a reset .. The… (read more)

Firstly, both laptops are working well. While one is still behaving quite normal, I am unable to install Mozilla Thunderbird on the other after having done a reset .. The "HUB" will NOT except my personal details i.e. email address & PW which I've used for years. I'll leave it at that for now ..

Open 1 63

Thunderbird download

I have been trying to download Thunderbird from your website, but I keep getting the same warning message that "Thunderbird 147.0.dmg corrupt image" What is wrong? … (read more)

I have been trying to download Thunderbird from your website, but I keep getting the same warning message that "Thunderbird 147.0.dmg corrupt image" What is wrong?

Open 1 64