Thunderbird Community Forum

Prelude:

1. I have several email addresses in Thunderbird.

ISSUE:

1. One address, the first on the list, Draft folder shows "1"
2. View email Shows "No message found"

QUESTION: I like to keep a tidy Thunderbird - how might I fix this issue?

Thanks for the read, ~r BTW - this seems to be the last of the gremlins since my migrating - - Thunderbird - - Yea! :)

Using Windows 11. I try to update from ESR (version 140.13) to the release path. It concludes with a pop-up saying I must "reboot to finish a Thunderbird de-install" (or words to that effect). I reboot and it hasn't done anything. Version 140.13ESR is still present and if I repeat the update to release, the same thing happens.

I fear if I use the W11 tools to de-install Thunderbird altogether before re-installing TB from scratch, I'll lose all my existing email.

How do I do it?

My Windows 11 was recently reinstalled to factory settings, which uninstalled Thunderbird but saved my mobx files. I used Thunderbird exclusively to view older emails that are stored on my PC as mobx files. I do not use Thunderbird as an active email client. I reinstalled Thunderbird, but have been unable to get it to find my mobx files that are stored together in a folder.

I use Thunderbird on my desktop and since early June, I have not been able to receive any new messages but I can still send. Everything works fine on webmail (Yahoo) and phone (Samsung Galaxy), it's just my desktop which is affected . I asked Duck AI about this and this is what I got...

https://duckduckgo.com/?t=ffab&q=thunderbird+connection+to+server+pop.mail%2Cyaho.com++timed+out&atb=v417-1&ia=web

I tried the solutions offered without success.

If you are using the release level of 153, and prefer not to see the Thundermail menu entry, do these two things:

Add this statement to the userControl.css file: /* ##### Stop display of Thundermail menu item. */ @media not -moz-pref("mail.accounthub.thundermail.enabled") {

 #tbpro-menu-id-root { 
   display: none; 
 } 

}

Set this entry in Config Editor to FALSE: mail.accounthub.thundermail.enabled

The SEND button has vanished in Thunderbird. I don't recall changing anything or performing any updates, though my memory is getting to be unreliable.. In addition, the LINK button has vanished as well. I imagine I did or am doing something stupid and it's an easy fix, but what that might be totally escapes me..

I am using Thunderbird 152 on a Windows 11 desktop computer. I want to be able to include a hyperlink in the text of an email message. Please advise. Thank you.

Our email comes through SaskTel. They are making changes and suggest that we contact any other platforms we use to confirm they support DMARC-compliant email sending and to see if any updates are needed. Please provide this information to me. Thank You.

I retrieve email from two different servers, one is mine, one for work, All of a sudden last night I got a spam email from my personal email server, that kept coming in over 100 times, but no other email. My work email is fine. I contacted the hosting company for that server, who was supposed to blacklist that spam address, (my Thunderbird junk button wouldn't do it), but I'm still getting those emails only. Thunderbird tells me there are 110 emails (and counting) on the server, but won't retrieve them. I can see them on my phone, just not my desktop. (I have the phone set to leave emails on the server until I retrieve them with the desktop). I thought maybe it was because I hadn't cleared out my Inbox for a while, so I deleted about half of the 30k emails that were in the Inbox folder, but it didn't make any difference. It won't compact because I keep getting an error that says some other operation is in progress, but nothing is. None of my settings have changed, and I'm still downloading what I think are copies of that spam email, since they all have the exact same Send time. My Thunderbird version is current, v 140-13 oesr 32-bit, on Windows 10. What can I do, thank you in advance. Long time Tbird user, rarely any problems. Image of some of the copies of the spam email.

I'm experiencing an issue with Thunderbird when trying to open attached PDF files. As soon as I double-click a PDF attachment, Thunderbird immediately shuts down completely. When I reopen Thunderbird and try again, the same thing happens.

I have already restarted my computer, but the issue persists. The only way I was able to open the PDF files was by accessing the email directly through Outlook.

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" and not into the "Sent" email; folder. Which setting do I need to change to put it right please?

Old PC died and will not start up. I bought a new PC and was able to recover most file in the initiating the new desktop. I installed Mozilla Thunderbird on the new PC, but when I opened it only 55 EMAILS were available with the oldest being about 2 weeks old dating back to July 16, 2026. Is there a time limit for maintaining EMAILS online? Also, all of my contacts and Calendar events are not available.

I had created several folders to save important EMAILS and none of those sub-folders are visible to me. How do I get to those folders and EMAILS? Contacts and calendar are not as important, but they were used all of the time to communicate and stay on schedule

I tried to import using the tool provided, but received the following message: Import failed unexpectedly, more information may be available in the error console.

I have lots of important information that I can't access!

Help

Hi. Please could you guide me through moving my email messages from a POP3 account on one Mac to another? I have an old iMac (late 2015, Monterey) that I am tearing down for parts, but this has been my main Thunderbird computer. It is running the latest version of Thunderbird (153.0.2), as I updated it to do the Export. I am trying to move my email accounts onto my M1 Macbook Pro. When I first installed Thunderbird on the Macbook I was delighted to see that my data and settings for the IMAP accounts had somehow miraculously (to me!) migrated. But I have a POP3 account which has only partially moved across. It seems to be receiving new emails, but all the Inbox history is missing, and other folders such as Drafts and Sent are not there either, I just have Inbox, Spam and Deleted. I have tried your Export/Import method twice, but to no avail. In the expanded profile on my USB stick I can see Mail>mail.oddplanetstudios.co.uk which looks like it might contain all the files and messages. Now I want to move them across into Thunderbird, but I don't know what the steps are to do this. I would be very grateful if you could lead me through this, if it is indeed what I need to do, or give me some directions to do it differently. Many thanks.

I have a request.

Please make it easier to send feedback to the developers.

I don’t want to have to log in to the forum every time just to ask someone who might not even be an expert.

I’m Japanese and don’t speak English, so the English forum is difficult for me to use.

It’s a hassle to have to post on the forum like this just because I can’t easily send feedback in my local language.

I have two pieces of feedback I wanted to share this time.

1. Sometimes when I open Thunderbird, I get an error message saying it can’t load because there are too many accounts. Is this because it’s trying to check them all at once?

Please have it load them one by one in order. Or, please add an option in the settings to do this.

2. Messages marked with “Re:” are replies, right?

Let’s say my account is “Apple.” If I reply from “Apple,” a message marked “Re:” should remain in the “Apple” folder. From the recipient’s perspective, replies to emails from “Apple” should also come from “Apple.”

However, there were emails where I was recorded as having replied from a different account, even though I don’t recall switching accounts when replying.

So, from the recipient’s perspective, it looked like the email came from a stranger, and they replied asking me to identify myself.

While it’s not impossible that I might have changed the address by mistake while half-asleep, I’m reporting that there were instances where I was recorded as replying from a different address even though I don’t remember making a mistake.

I just want to share a request and a report, so there’s no need to reply.

Translated with DeepL.com (free version)

要望です。

開発者にフィードバックを簡単に送れるようにしてください。

いちいちフォーラムへログインして、素人かもしれない人に訊きたい訳ではありません。

私は日本人で英語が出来ませんので、英語のフォーラムも使いにくいです。

簡単にローカル言語でフィードバックが送れないから、こうしてフォーラムで投稿しないといけないのは手間です。

今回送りたかったフィードバックは二つです。

1、サンダーバードを開くと、アカウントが多いからロード出来ないとかエラーメッセージが出てくることが時々ありますが、一度に確認しようとするからでしょう？

一つずつ順番に読み込むようにしてください。 もしくは、設定で、そのように出来るようにしてください。

2、Reが付いているものは、返信したものでしょう？

アカウントがリンゴだとします。 リンゴから返信したら、リンゴの中にRe付きのものが残るはずです。 相手からしたら、リンゴから来たメールの返信もリンゴから来るはずです。

しかし、返信する時にアカウントを変えた覚えがないのに、違うアカウントから返信したことになったメールがありました。

なので、相手からしたら、知らない人からメールが来たことになり、誰だか分からないから教えてくださいと返信が来ました。

ねぼけて返信時にアドレスを変更した可能性も0ではありませんが、間違えた覚えが無いのに違うアドレスから返信したことになったものがあったことを報告しておきます。

リクエストと報告を伝えたいだけなので、返信は不要です。

I am running Thunderbird 140.13.0esr (64-bit) in Windows 11 25H2. I received an e-mail message that has a JPEG attachment. When I open the attachment, the image is opened with the MS Photo app. But in that app I cannot rotate the image. If I save the attachment on my disk and then open it with the MS Photo app, I am able to rotate the image. I am wondering why the instance of the Photo app invoked by Thunderbird does not allow rotation. Note that in the -Thunderbird uploaded image, the rotate icon at the top left is greyed out (and not available). Thanks.

I find now that Thunderbird requires Earthlink's password each time an email is sent. Earlier it required it once a day. I am on Windows 11 using Earthlink.net for provider.

I need help. How do I troubleshoot TBird asking for a password that disappears when I go into troubleshooting mode? In other words, I can enter anything in for the password, or dismiss/close the pop up box, and nothing is effected by it. I still get all me email for all accounts. The only thing at the top of the box is a user name (pmruzicka). At this point, I have deleted the accounts that used that user name, including all info for the outgoing servers (even tho this password request pops up at TBird start). I have Disabled ALL extensions one at a time and the pop up still happens. I have set TBird to default them,e - pop up still there. I have unchecked the hardware acceleration box - pop up still there. I have no clue what else I could do at this point. I do NOT have a Primary password set. Can someone please help me figure this out? Getting tired of having to click off that pw box every time I start TBird. Thanks. Also, this has been happening through the last few updates of TBird.