• Archived

When I send an attachment file from my Yahoo account, it automatically list my wife's Thunderbird, Cox email in the from box, instead of my email.

Can not highlight the "from" box to change to my email. Even though I am sending this from my Yahoo mail box, when any attachment is added it shows that it is coming form… (read more)

Can not highlight the "from" box to change to my email. Even though I am sending this from my Yahoo mail box, when any attachment is added it shows that it is coming form my wife's cox.net email??

Asked by GregoryHighberg 7 years ago

Last reply by Matt 7 years ago

  • Archived

Can't delete messages

Thunderbird 24 for Linux on Linux Mint 16. I'm new to TB. I can't delete any messages using the delete key or any drop down menus. Can't move to waste bin. Junk not delet… (read more)

Thunderbird 24 for Linux on Linux Mint 16. I'm new to TB. I can't delete any messages using the delete key or any drop down menus. Can't move to waste bin. Junk not deleted although set in preferences.

Asked by bjsdeb 7 years ago

Last reply by Diego Victor 7 years ago

  • Archived

My connection keeps timing out on Thunderbird and I can no longer receive or send emails. It's not the server, but Thunderbird that's the issue.

I created an IMAP account last week and I did this with support from my provider. Emails were sending and receiving fine. 3 days ago a message started popping up that the… (read more)

I created an IMAP account last week and I did this with support from my provider. Emails were sending and receiving fine. 3 days ago a message started popping up that the connection was timing out and I couldn't send or receive emails. I went onto my webmail to test the server, but my emails were sending, so it is not the server but my account settings on Thunderbird. I checked the Password, I removed saved passwords, and when I restarted Thunderbird, the same thing happened but now there isn't a saved password nor does it ask me to re-enter the password.

Please advise. Thank you!

Asked by kscholiadis 7 years ago

Last reply by Matt 7 years ago

  • Archived

name is mispelt, how to correct it

When I send emails from Thunderbird, my name is misspelt. How can I correct my name? My Correct name: Parag What comes as an email: Parasg Please advice. Thank you. Parag… (read more)

When I send emails from Thunderbird, my name is misspelt. How can I correct my name? My Correct name: Parag What comes as an email: Parasg

Please advice. Thank you.

Parag

Asked by paragnevatia 7 years ago

Last reply by Diego Victor 7 years ago

  • Archived

My emails used to forward to my Hotmail, now they don't and Thunderbird is sending my senders Error messages.

Approximately 5 years ago, I set my Thunderbird account to automatically forward my emails to my personal Hotmail account. As of yesterday, it is no longer doing so and, … (read more)

Approximately 5 years ago, I set my Thunderbird account to automatically forward my emails to my personal Hotmail account. As of yesterday, it is no longer doing so and, in turn, sending my "senders" error messages.

Asked by jenalder 7 years ago

Last reply by Matt 7 years ago

  • Archived

Impossible de lancer le composant de sécurité de l'application

[Fr, English bellow] Au lancement de Thunderbird, un message apparaît indicant "Impossible de lancer le composant de sécurité de l'application. La cause la plus probable … (read more)

[Fr, English bellow] Au lancement de Thunderbird, un message apparaît indicant "Impossible de lancer le composant de sécurité de l'application. La cause la plus probable est un problème avec les fichiers du répertoire des profils de votre application. Veuillez vérifier que ce répertoire n'a pas de restrictions de lecture/écriture et que votre disque dur n'est pas plein ou près de l'être. Il est recommandé de quitter l'application pour résoudre ce problème. Si vous continuez cette session, votre application risque d'avoir un comportement incorrect quant à l'utilisation du système de sécurité." Pas de problème de place sur le disque dur (7% utilisé), pas de problème de permission du fichier cert8.db ni du dossier contenant le compte... Fichier cert8.db effacé, recréé ... en vain.

[English] At the launch of Thunderbird, an error message comes out "Impossible to start safety composent..." No problem about the hard disk (7% used), no problem about rights on ths file called cert8.db or the account folder... The file cert8.db has been removed and create automaticly again without any result.

Asked by yk.chollet 7 years ago

Last reply by christ1 7 years ago

  • Archived

wont send or receive emails

Hi there, I have been using thunderbird for my work emails for about 5 months with no problems. At half 5 this evening I was no longer able to send or receive emails. Whe… (read more)

Hi there,

I have been using thunderbird for my work emails for about 5 months with no problems. At half 5 this evening I was no longer able to send or receive emails.

When I click "get mail" it just says "looked up mail.pitman-training.net..." instead of "No new messages" or whatever at the bottom and no emails come through. (I know there are emails waiting to come through because I have send several tests through from my personal webmail account)

When I try to send an email I get the following error: Sending of message failed. An error occurred sending mail: SMTP server smtp.pitman-training.net is unknown. The server may be incorrectly configured. Please verify that your SMTP server settings are correct and try again.

I checked all my server settings and they are all correct.

Im using version 24.3.0. im using win 7. 

Any ideas?

I desperately need to access these emails for work.

Asked by weace 7 years ago

Last reply by Matt 7 years ago

  • Archived

Thunderbird hanging and freezing when opening or deleting email

I've had this issue of Thunderbird hanging (hourglass or hourglass/ finger) when trying to read/ open or especially deleting an email. Often I have to wait up to 30 seco… (read more)

I've had this issue of Thunderbird hanging (hourglass or hourglass/ finger) when trying to read/ open or especially deleting an email. Often I have to wait up to 30 seconds to delete because after I press "delete" it gets hung up with the hourglass. I don't have many addons- just the usual updaters, Java, Silverlight, Shockwave, etc. I do use Adblocker Plus and also use BitDefender for virus. I have read that BitDefender can cause some issues so it's actually disabled for the mail.

I have no tried to operate in SafeMode... I wouldn't know what to do with that info anyway and deleting any of these basic addons would seem to be counterproductive to general use, wouldn't it?

We only use this for general email use. Currently there are ~10 emails in the inbox and probably as much in each of 3 subfolders.

Asked by KamiBuckeye 7 years ago

Last reply by Matt 7 years ago

  • Archived

Photos are loading incomplete, or not at all.

Photos included in a message are opening with only a sliver of the photo visible. The rest of the photo is a grey box. When I save them, or try to open them in Picasa, th… (read more)

Photos included in a message are opening with only a sliver of the photo visible. The rest of the photo is a grey box. When I save them, or try to open them in Picasa, they are still damaged. If I check my mail on my Android phone, or my Ipad, the photos load just fine, so it is not the photo itself, but rather how Thunderbird is managing them. I have looked for help on this, and found a forum where someone had the exact same problem with Thunderbird, but that was two years ago, with the 16.1 version. I have tried reloading the current (24) version, and even tried downloading the 17.1 version. No success. Any suggestions?

Asked by Elance 7 years ago

Last reply by Matt 7 years ago

  • Archived

What folders do I need to move to keep my old email accounts and emails on a new installation of windows7?

Hello All, I had to reinstall Windows7 Professional on my laptop due to a problem with Skype. When Windows installed in the C:\Windows folder, it moved all of my previo… (read more)

Hello All,

 I had to reinstall Windows7 Professional on my laptop due to a problem with Skype.  When Windows installed in the C:\Windows folder, it moved all of my previous folders and files into the C:\Windows.Old folder, so I do have access to them if I know where I need to go to get them.  After the reinstall of Windows7, I reinstalled Thunderbird to get the program and default folders into the correct places.  I then tried to copy all of what I thought was needed but I obviously I missed something.  When I launch Thunderbird I get nothing in the left pane  (where I would normally see my accounts, their inboxes, etc. and if I try to click on any of the links (like Read Messages, or  View settings for this account nothing happens.  If I click on the down arrow to the right of Get Mail I see a drop down with all of my email addresses.

Hopefully this a simple fix. I do not have the ability to execute the previous thunderbird install since it is under a different user profile for a different install of the os.

 Any suggestions will be appreciated..

Asked by RLKnecht 7 years ago

Last reply by Matt 7 years ago

  • Archived

What does 5.7.1 authorization required mean?

When I try to answer e-mail since this afternoon I get the message 5.7.1 Authorization required and my answer won't send. What can I do? I can send e-mail responses if I… (read more)

When I try to answer e-mail since this afternoon I get the message 5.7.1 Authorization required and my answer won't send. What can I do? I can send e-mail responses if I use my e-mail address directly (not using Thunderbird)

Asked by panderso1 7 years ago

Last reply by Matt 7 years ago

  • Archived

How do stop entire thread from being lumped under one message

Some unknown series of keystrokes (feline butt-typing) has caused all of the messages in a thread to be lumped under one of the messages, and they're all opened (in separ… (read more)

Some unknown series of keystrokes (feline butt-typing) has caused all of the messages in a thread to be lumped under one of the messages, and they're all opened (in separate tabs) when any of them is opened. How do turn this off? TB 24.3.0; OS X 10.8.5

Asked by Wimsey 7 years ago

Last reply by Matt 7 years ago

  • Archived

How can I stop thunderbird from going to the next message after deletion

When I delete a message Thunderbird automatically opens the next message in the queue. I wish to return to the inbox screen so I can pick and choose which messages I vie… (read more)

When I delete a message Thunderbird automatically opens the next message in the queue. I wish to return to the inbox screen so I can pick and choose which messages I view at this time, allowing me to only view messages I consider important at this time.

Asked by ktof 7 years ago

Last reply by christ1 7 years ago

  • Archived

My email signature picture appears sideways when received by apple products... why?

I followed the instructions to put my pic in my email signature and it works fine except when people with apply products receive my emails the picture is sideways. Is the… (read more)

I followed the instructions to put my pic in my email signature and it works fine except when people with apply products receive my emails the picture is sideways. Is there anyway to fix this?

Thanks in advance for any insight.

Asked by cgallo 7 years ago

Last reply by Matt 7 years ago

  • Archived

how to bring contact e.mail addresses from old pc to new

I have just recvd a new pc and have installed my Thunderbird a/c with my various e.mail a/c's. as before but all previous data, re mails and addresses is still on old p… (read more)

I have just recvd a new pc and have installed my Thunderbird a/c with my various e.mail a/c's. as before but all previous data, re mails and addresses is still on old pc. How can I best bring these over to new pc ? Have tried with memory stick but didnt work, may have been my fault as I am no expert on pc. Glad of any help. Thankyou Lizzie

Asked by Misslizzie 7 years ago

Last reply by christ1 7 years ago