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  • Archived

States an instance of thunderbird already running unable to start thunderbird.

From a fresh restart I attempt to start Thunderbird. I get message than an instance of thunderbird is already running. I searched the task manager and processes running a… (read more)

From a fresh restart I attempt to start Thunderbird. I get message than an instance of thunderbird is already running. I searched the task manager and processes running and do not find thunderbird there. I have restarted computer several times and still get the message.

Asked by richgil 7 years ago

Last reply by cor-el 7 years ago

  • Archived

How can I stop spam from someone called AT&T High Speed Internet? I do not know what the email address is.

I am receiving 100's of spam emails. They are all advertising different types of products but they all say they are from AT&T High Speed Internet. I have used the j… (read more)

I am receiving 100's of spam emails. They are all advertising different types of products but they all say they are from AT&T High Speed Internet. I have used the junk filter on them but it does not pick them up as junk. I have to do it manually each time. I have contacted my UVerse provider and they cannot assist because it is getting through Yahoo to Thunderbird. They say that it is a problem that I will have to have assistance from Thunderbird to resolve so that I can have this listed as junk and will not have to do this manually. I am at my wit's end. Please, please help me!

Asked by Frances 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

How can you send an email out to more than 65 persons at a time?

I have an email notification list of 175 persons who regularly get communications from me. I have recently discovered that only 65 of them are getting these emails. How c… (read more)

I have an email notification list of 175 persons who regularly get communications from me. I have recently discovered that only 65 of them are getting these emails. How can I send to my entire list?

Thanks!

Asked by jgilkesn@earthlink.net 7 years ago

Last reply by jscher2000 7 years ago

  • Archived

How do you stop a message filter vacation message from responding repeatedly to a failure message?

I set up a message filter for a vacation message while I was away. The problem is, every time I get a junk message (like from LinkedIn, Facebook, etc.), it sends the vac… (read more)

I set up a message filter for a vacation message while I was away. The problem is, every time I get a junk message (like from LinkedIn, Facebook, etc.), it sends the vacation message, then gets a failure message, and then responds to the failure message. This keeps happening until I can get into my settings and shut off the filter. Sometime I come back to over 200 failure messages because it just keeps sending the auto response over and over.

Any suggestions on how to avoid this?

Asked by kdownes13 7 years ago

Last reply by Matt 7 years ago

  • Archived

How do I uncompact my inbox?

Because my inbox has bee compacted Norton deletes my entire inbox when an infected message is found. You recommend files be compacted for various reasons. How can I remov… (read more)

Because my inbox has bee compacted Norton deletes my entire inbox when an infected message is found. You recommend files be compacted for various reasons. How can I remove the compaction of a my inbox and other files, or should I never compact a file?

Asked by Stewprob 7 years ago

Last reply by Matt 7 years ago

  • Archived

Suddenly when printing, font size has become too small to read

I have 3 printers connected to my PC running Windows 8. When trying to print an email from my inbox, the print font has suddenly become so small that I can barely read th… (read more)

I have 3 printers connected to my PC running Windows 8. When trying to print an email from my inbox, the print font has suddenly become so small that I can barely read the message. All printers react the same way. Not aware that I've made any adjustments, unless inadvertent. This just started out of the clear blue....weird.

Asked by rbroughton 7 years ago

Last reply by cor-el 7 years ago

  • Archived

When I send an attachment file from my Yahoo account, it automatically list my wife's Thunderbird, Cox email in the from box, instead of my email.

Can not highlight the "from" box to change to my email. Even though I am sending this from my Yahoo mail box, when any attachment is added it shows that it is coming form… (read more)

Can not highlight the "from" box to change to my email. Even though I am sending this from my Yahoo mail box, when any attachment is added it shows that it is coming form my wife's cox.net email??

Asked by GregoryHighberg 7 years ago

Last reply by Matt 7 years ago

  • Archived

Photos are loading incomplete, or not at all.

Photos included in a message are opening with only a sliver of the photo visible. The rest of the photo is a grey box. When I save them, or try to open them in Picasa, th… (read more)

Photos included in a message are opening with only a sliver of the photo visible. The rest of the photo is a grey box. When I save them, or try to open them in Picasa, they are still damaged. If I check my mail on my Android phone, or my Ipad, the photos load just fine, so it is not the photo itself, but rather how Thunderbird is managing them. I have looked for help on this, and found a forum where someone had the exact same problem with Thunderbird, but that was two years ago, with the 16.1 version. I have tried reloading the current (24) version, and even tried downloading the 17.1 version. No success. Any suggestions?

Asked by Elance 7 years ago

Last reply by Matt 7 years ago

  • Archived

Thunderbird hanging and freezing when opening or deleting email

I've had this issue of Thunderbird hanging (hourglass or hourglass/ finger) when trying to read/ open or especially deleting an email. Often I have to wait up to 30 seco… (read more)

I've had this issue of Thunderbird hanging (hourglass or hourglass/ finger) when trying to read/ open or especially deleting an email. Often I have to wait up to 30 seconds to delete because after I press "delete" it gets hung up with the hourglass. I don't have many addons- just the usual updaters, Java, Silverlight, Shockwave, etc. I do use Adblocker Plus and also use BitDefender for virus. I have read that BitDefender can cause some issues so it's actually disabled for the mail.

I have no tried to operate in SafeMode... I wouldn't know what to do with that info anyway and deleting any of these basic addons would seem to be counterproductive to general use, wouldn't it?

We only use this for general email use. Currently there are ~10 emails in the inbox and probably as much in each of 3 subfolders.

Asked by KamiBuckeye 7 years ago

Last reply by Matt 7 years ago

  • Archived

wont send or receive emails

Hi there, I have been using thunderbird for my work emails for about 5 months with no problems. At half 5 this evening I was no longer able to send or receive emails. Whe… (read more)

Hi there,

I have been using thunderbird for my work emails for about 5 months with no problems. At half 5 this evening I was no longer able to send or receive emails.

When I click "get mail" it just says "looked up mail.pitman-training.net..." instead of "No new messages" or whatever at the bottom and no emails come through. (I know there are emails waiting to come through because I have send several tests through from my personal webmail account)

When I try to send an email I get the following error: Sending of message failed. An error occurred sending mail: SMTP server smtp.pitman-training.net is unknown. The server may be incorrectly configured. Please verify that your SMTP server settings are correct and try again.

I checked all my server settings and they are all correct.

Im using version 24.3.0. im using win 7. 

Any ideas?

I desperately need to access these emails for work.

Asked by weace 7 years ago

Last reply by Matt 7 years ago

  • Archived

Impossible de lancer le composant de sécurité de l'application

[Fr, English bellow] Au lancement de Thunderbird, un message apparaît indicant "Impossible de lancer le composant de sécurité de l'application. La cause la plus probable … (read more)

[Fr, English bellow] Au lancement de Thunderbird, un message apparaît indicant "Impossible de lancer le composant de sécurité de l'application. La cause la plus probable est un problème avec les fichiers du répertoire des profils de votre application. Veuillez vérifier que ce répertoire n'a pas de restrictions de lecture/écriture et que votre disque dur n'est pas plein ou près de l'être. Il est recommandé de quitter l'application pour résoudre ce problème. Si vous continuez cette session, votre application risque d'avoir un comportement incorrect quant à l'utilisation du système de sécurité." Pas de problème de place sur le disque dur (7% utilisé), pas de problème de permission du fichier cert8.db ni du dossier contenant le compte... Fichier cert8.db effacé, recréé ... en vain.

[English] At the launch of Thunderbird, an error message comes out "Impossible to start safety composent..." No problem about the hard disk (7% used), no problem about rights on ths file called cert8.db or the account folder... The file cert8.db has been removed and create automaticly again without any result.

Asked by yk.chollet 7 years ago

Last reply by christ1 7 years ago

  • Archived

My emails used to forward to my Hotmail, now they don't and Thunderbird is sending my senders Error messages.

Approximately 5 years ago, I set my Thunderbird account to automatically forward my emails to my personal Hotmail account. As of yesterday, it is no longer doing so and, … (read more)

Approximately 5 years ago, I set my Thunderbird account to automatically forward my emails to my personal Hotmail account. As of yesterday, it is no longer doing so and, in turn, sending my "senders" error messages.

Asked by jenalder 7 years ago

Last reply by Matt 7 years ago

  • Archived

How do stop entire thread from being lumped under one message

Some unknown series of keystrokes (feline butt-typing) has caused all of the messages in a thread to be lumped under one of the messages, and they're all opened (in separ… (read more)

Some unknown series of keystrokes (feline butt-typing) has caused all of the messages in a thread to be lumped under one of the messages, and they're all opened (in separate tabs) when any of them is opened. How do turn this off? TB 24.3.0; OS X 10.8.5

Asked by Wimsey 7 years ago

Last reply by Matt 7 years ago

  • Archived

My email signature picture appears sideways when received by apple products... why?

I followed the instructions to put my pic in my email signature and it works fine except when people with apply products receive my emails the picture is sideways. Is the… (read more)

I followed the instructions to put my pic in my email signature and it works fine except when people with apply products receive my emails the picture is sideways. Is there anyway to fix this?

Thanks in advance for any insight.

Asked by cgallo 7 years ago

Last reply by Matt 7 years ago