Thunderbird Support Forum

I'm using Thunderbird 115.8.1 (64-bit) on Windows 10 with IMAP, a gmail account, all folders are set to sync offline.

Two days ago someone sent me a message with a couple of attachments, I read it, it was downloaded ok.

Today, working offline, I try to read the same message and I get "The Body of this message has not been downloaded for offline use".

Searching for this problem online is insanely frustrating as there appears to be an infinite number of explanations online telling me how to get the message body downloaded. It WAS downloaded, I was looking at it two days ago! This has been a common problem in Thunderbird for me for several years now. Messages are downloaded, read, I go offline, they are still there ok, then a few days later they mysteriously say "The Body of this message has not been downloaded for offline use".

Fragments of the message bodies appear in search results, even at the same time as trying to read the messages gives me "The Body of this message has not been downloaded for offline use." It's in there somewhere, I can even find the entire message body by searching the data files in the profile folder, but Thunderbird THINKS it's not downloaded.

I need to work offline a lot, and any help would be very much appreciated.

Thank you for your time.

My mom accidentally marked an email in Thunderbird as junk. I need to figure out how to remove that, so that the emails from that domain will come through. I don't see anywhere that I can do that. How would I undo it?

Each time I try to send an email it tells me to select a certificate for Authentication. Each time I do this if I select any of the options and hit okay it does not work. But if I just hit cancel it sends the message I'm not sure how to get this error message to stop popping up or just go away all together or what the issue is in the first place.

Hi,

Tl;dr: how to convert pgp public keys to a csr and vice versa for the generated Certificate

Since K9 and Thunderbird are about to merge I wanted to point out here that i have difficulties using a S/MIME Certificate in the PKDS 12 format on my phone. The OpenKeychain app required just can't import it. I need to use a Certificate that got signed by my company. So even if I generate a PGP pubkic key with open keychain I don't get how i would turn that into a CSR that I could send to the it Department. Has anyone else had the same issue?

‘When I get mail on the page bottom it says " A unique idenity matiching the From address was not found. The message will be sent using the current Field and settings from idenity ... ........ performa’ for ‘Thunderbird’

I am receiving the following message: The RETR command did not succeed. Error retrieving message. Mail server.comcast.net responded: Message 9 expunged.

The message number does change each time I try to download my messages. Thanks for any help. Rob

Hello, How do I configure the Keys on version 115.6.0? It is not in the Tool Bar, Ctrl + Shift + F12 does not work, and extension does not work. Please help!!

Jason

I use both gmail and hotmail with Thunderbird. When I send a Hotmail message, the recipient's inbox shows the note came from gmail. So, when they respond to sender, it goes to my gmail account. Is there a way to fix this ?

Hi,

Just checking if the Tools> Export is the correct way to download emails from Thunderbird. Not sure if the available articles on this topic are updated.

Thank you in advance!

Bonjour, depuis 2 jours mes 2 comptes de messagerie (jprobbe75@gmail.com et jprobbe92@gmail.com) sont bloqués par google. J'ai suivi votre tuto, mais en vain...pouvez vous vous connecter à mon mac pour analyser ce qui cloche? Merci JP ROBBE

Hello,

I have been using Thunderbird for some time and it has served me well. I used it to manage my gmail accounts with encryption and so on.

Recently I have deleted one of my gmail accounts and when I launch it Thunderbird asks me to log in to that account. "Sign in to continue to Mozilla Thunderbird Email" And I am supposed to enter my email.

I have checked the account settings: the old account (let's call it old@gmail.com) is no longer there. I have also removed the outgoing SMTP server for the old account.

I do not know how to stop the app from asking me to log in to an nonexistent account.

I would like to keep using imap (because directory synchronization and such) instead of pop, yet I also want to configure thunderbird to delete (expunge) emails from the server after a certain number of days while keeping them intact offline. The reason for this is that I want to keep an offline only archive because it is more secure.

I currently only see options to delete everywhere after N days or delete locally after N days, but I want to keep local and delete from the server. It looks like the server software my email provider uses doesn't have a setting for it either, so doing this in thunderbird is my best chance of getting ut done.

I have to reset my setting every time I start Thunderbird. The setting that seems to be systematically lost is the "mark messages as read on display." Incoming messages are not always in boldface so I don't realize I have new messages!! How can I fix these things. I am using a PC with Windows 10.

For the last 3 days, all emails I send to an outlook address are bounced. Multi address mails are received by the others but if the recipient is an outlook address those all are undelivered. My ISP says this is a Thunderbird issue. When I sent the emails from my ISP's email webpage the outlook mails are delivered.