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can't send messages get this error An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-ch2-11v.sys.comcast.net resomta-c

An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-ch2-11v.sys.comcast.net resomta-ch2-11v.sys.comcast.net CSI IP 181.214.61.69 is… (read more)

An error occurred while sending mail: The mail server sent an incorrect greeting: resomta-ch2-11v.sys.comcast.net resomta-ch2-11v.sys.comcast.net CSI IP 181.214.61.69 is not permitted to send messages. Please contact support if you feel this is in error..

This is the message when I write and try to send a new message on Thunderbird

Asked by modelt17 1 month ago

AT&T bellsouth.net login problem

I have three email address, all bellsouth.net domains. If I go to the AT&T Yahoo site I can login to all three addresses without a problem. Therefore I know I have a … (read more)

I have three email address, all bellsouth.net domains. If I go to the AT&T Yahoo site I can login to all three addresses without a problem. Therefore I know I have a good password and the accounts are not locked.

Last fall I lost access to all three email accounts via Thunderbird. AT&T support told me I had to establish a secure 16 character password and convert to from POP3 to IMAP servers (this proved untrue as POP3 still works). After much effort I converted all three addresses to IMAP and regained access. A few months ago one of the three address suddenly would not login via Thunderbird. AT&T technical support proved no help resolving this problem even after hours of telephone time. I can still reliably log into this account via AT&Ts Yahoo site but not via an email client like Thunderbird or OE Express. On both clients I tried both POP3 and IMAP logins, and although both work for the other two accounts, nothing works for the one problem account. Thunderbird gives the following message when I try to log in "Login to server imap.mail.att.net with username xxxxxx@bellsouth.net failed.". I used both the original password that works with Yahoo and the 16 character secure password, with the same result. I also checked the settings multiple times.

I tried everything I can think of without success. Any suggestions would be appreciated.

Asked by Barryng 13 hours ago

  • Archived

States an instance of thunderbird already running unable to start thunderbird.

From a fresh restart I attempt to start Thunderbird. I get message than an instance of thunderbird is already running. I searched the task manager and processes running a… (read more)

From a fresh restart I attempt to start Thunderbird. I get message than an instance of thunderbird is already running. I searched the task manager and processes running and do not find thunderbird there. I have restarted computer several times and still get the message.

Asked by richgil 6 years ago

Last reply by cor-el 6 years ago

  • Archived

How can I stop spam from someone called AT&T High Speed Internet? I do not know what the email address is.

I am receiving 100's of spam emails. They are all advertising different types of products but they all say they are from AT&T High Speed Internet. I have used the j… (read more)

I am receiving 100's of spam emails. They are all advertising different types of products but they all say they are from AT&T High Speed Internet. I have used the junk filter on them but it does not pick them up as junk. I have to do it manually each time. I have contacted my UVerse provider and they cannot assist because it is getting through Yahoo to Thunderbird. They say that it is a problem that I will have to have assistance from Thunderbird to resolve so that I can have this listed as junk and will not have to do this manually. I am at my wit's end. Please, please help me!

Asked by Frances 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How can you send an email out to more than 65 persons at a time?

I have an email notification list of 175 persons who regularly get communications from me. I have recently discovered that only 65 of them are getting these emails. How c… (read more)

I have an email notification list of 175 persons who regularly get communications from me. I have recently discovered that only 65 of them are getting these emails. How can I send to my entire list?

Thanks!

Asked by jgilkesn@earthlink.net 6 years ago

Last reply by jscher2000 6 years ago

  • Archived

How do you stop a message filter vacation message from responding repeatedly to a failure message?

I set up a message filter for a vacation message while I was away. The problem is, every time I get a junk message (like from LinkedIn, Facebook, etc.), it sends the vac… (read more)

I set up a message filter for a vacation message while I was away. The problem is, every time I get a junk message (like from LinkedIn, Facebook, etc.), it sends the vacation message, then gets a failure message, and then responds to the failure message. This keeps happening until I can get into my settings and shut off the filter. Sometime I come back to over 200 failure messages because it just keeps sending the auto response over and over.

Any suggestions on how to avoid this?

Asked by kdownes13 6 years ago

Last reply by Matt 6 years ago

  • Archived

How do I uncompact my inbox?

Because my inbox has bee compacted Norton deletes my entire inbox when an infected message is found. You recommend files be compacted for various reasons. How can I remov… (read more)

Because my inbox has bee compacted Norton deletes my entire inbox when an infected message is found. You recommend files be compacted for various reasons. How can I remove the compaction of a my inbox and other files, or should I never compact a file?

Asked by Stewprob 6 years ago

Last reply by Matt 6 years ago

  • Solved
  • Archived

Cannot access 2 of 3 email address lists. Why?

This just occurred. The same address list comes up with all 3 email addresses I have . Even when I exit & turn off my computer & go back to email I still cannot … (read more)

This just occurred. The same address list comes up with all 3 email addresses I have . Even when I exit & turn off my computer & go back to email I still cannot get to my 2 other address lists. For example: When in email 1, or 2, , email 3's address is shown. I email 3 it is okay. Also, I have to use tools to get the address list and it fills the screen - so I cannot click to get the address onto my email address line because my email is covered by the address screen. Frustrating. Previously I could go to "contacts" which is now gone, and click. The address list would come up & I could drag the address to my email. Now I cannot do that. So I cannot access 2 of 3 email address lists, cannot click on an address to put on my email to send. So how do I fix this.? I have 100's of email addresses I access. I am NOT a computer wiz so please help and if you can, please make it simple as you can! Thanks, Gail

Asked by Gailbry 6 years ago

Answered by Matt 6 years ago

  • Solved
  • Archived

i dont remember my password for my email!

Please read Forum rules and guidelines when posting a question in a public forum this message keeps coming up when i try to get my email "Enter your password for [ema… (read more)

Please read Forum rules and guidelines when posting a question in a public forum

this message keeps coming up when i try to get my email "Enter your password for [email address removed by Moderator Andrew]:" but when i enter the password i thought, it keeps saying it was incorrect and will not give me the option to reset it. my husband and my daughter both get their mail just fine. help! tiffany

Asked by tiffrederick 6 years ago

Answered by guigs 6 years ago

  • Solved
  • Archived

Alert! "Could not initialize the application's security component..."

I started getting this alert after a restart last Saturday (2-22-2014) and Thunderbird freezes before it is fully operational: (incorrect application behavior?) Could not… (read more)

I started getting this alert after a restart last Saturday (2-22-2014) and Thunderbird freezes before it is fully operational: (incorrect application behavior?)

Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.

I have over 500 GB free on the hard disk and have checked the directory TTBOMA. As recently as this morning I again uninstalled TB using the TB uninstall utility, rebooted and reinstalled from the Mozilla website. Nada,

Toshiba Satellite L875D Windows 8

Troubleshooting info:

Thunderbird Version 24.3.0 User Agent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.3.0

Any help out there?

Asked by revjimjr81 6 years ago

Answered by cor-el 6 years ago

  • Archived

Suddenly when printing, font size has become too small to read

I have 3 printers connected to my PC running Windows 8. When trying to print an email from my inbox, the print font has suddenly become so small that I can barely read th… (read more)

I have 3 printers connected to my PC running Windows 8. When trying to print an email from my inbox, the print font has suddenly become so small that I can barely read the message. All printers react the same way. Not aware that I've made any adjustments, unless inadvertent. This just started out of the clear blue....weird.

Asked by rbroughton 6 years ago

Last reply by cor-el 6 years ago

  • Archived

When I send an attachment file from my Yahoo account, it automatically list my wife's Thunderbird, Cox email in the from box, instead of my email.

Can not highlight the "from" box to change to my email. Even though I am sending this from my Yahoo mail box, when any attachment is added it shows that it is coming form… (read more)

Can not highlight the "from" box to change to my email. Even though I am sending this from my Yahoo mail box, when any attachment is added it shows that it is coming form my wife's cox.net email??

Asked by GregoryHighberg 6 years ago

Last reply by Matt 6 years ago

  • Archived

Photos are loading incomplete, or not at all.

Photos included in a message are opening with only a sliver of the photo visible. The rest of the photo is a grey box. When I save them, or try to open them in Picasa, th… (read more)

Photos included in a message are opening with only a sliver of the photo visible. The rest of the photo is a grey box. When I save them, or try to open them in Picasa, they are still damaged. If I check my mail on my Android phone, or my Ipad, the photos load just fine, so it is not the photo itself, but rather how Thunderbird is managing them. I have looked for help on this, and found a forum where someone had the exact same problem with Thunderbird, but that was two years ago, with the 16.1 version. I have tried reloading the current (24) version, and even tried downloading the 17.1 version. No success. Any suggestions?

Asked by Elance 6 years ago

Last reply by Matt 6 years ago

  • Archived

Thunderbird hanging and freezing when opening or deleting email

I've had this issue of Thunderbird hanging (hourglass or hourglass/ finger) when trying to read/ open or especially deleting an email. Often I have to wait up to 30 seco… (read more)

I've had this issue of Thunderbird hanging (hourglass or hourglass/ finger) when trying to read/ open or especially deleting an email. Often I have to wait up to 30 seconds to delete because after I press "delete" it gets hung up with the hourglass. I don't have many addons- just the usual updaters, Java, Silverlight, Shockwave, etc. I do use Adblocker Plus and also use BitDefender for virus. I have read that BitDefender can cause some issues so it's actually disabled for the mail.

I have no tried to operate in SafeMode... I wouldn't know what to do with that info anyway and deleting any of these basic addons would seem to be counterproductive to general use, wouldn't it?

We only use this for general email use. Currently there are ~10 emails in the inbox and probably as much in each of 3 subfolders.

Asked by KamiBuckeye 6 years ago

Last reply by Matt 6 years ago

  • Archived

wont send or receive emails

Hi there, I have been using thunderbird for my work emails for about 5 months with no problems. At half 5 this evening I was no longer able to send or receive emails. Whe… (read more)

Hi there,

I have been using thunderbird for my work emails for about 5 months with no problems. At half 5 this evening I was no longer able to send or receive emails.

When I click "get mail" it just says "looked up mail.pitman-training.net..." instead of "No new messages" or whatever at the bottom and no emails come through. (I know there are emails waiting to come through because I have send several tests through from my personal webmail account)

When I try to send an email I get the following error: Sending of message failed. An error occurred sending mail: SMTP server smtp.pitman-training.net is unknown. The server may be incorrectly configured. Please verify that your SMTP server settings are correct and try again.

I checked all my server settings and they are all correct.

Im using version 24.3.0. im using win 7. 

Any ideas?

I desperately need to access these emails for work.

Asked by weace 6 years ago

Last reply by Matt 6 years ago