Thunderbird Support Forum

Hi, We have two identical Win 10 computers with Thunderbird installed as email client. Up until June both computers worked fine for email account: [edited] @lvlflyer.digitalspacemail8.net. In June, one of the computers wouldn't download messages, and gave the error message in the above Subject. We've clicked on the "Confirm" button hundreds of times, no luck. The account settings for digitalspace are identical on both computers (password, port, security, etc., etc.). I've researched this topic on your forums, and none of the suggestions work. Help.... Verne Wiese [email removed from public] (works on one computer and smartphone)

Hi,

It used to be that I could add a new filter at the top of the list, and then hold down Alt-D while the key repeat would make the filter scroll down at the repeat rate until I released the key. It was easy to add an entry and move it quickly to the right position. Now that no longer works: I need to hit Alt-D or tap the Move Down button repeatedly to do the same thing.

I have about 300 filters that are stored alphabetically, so tapping a key or a button on average 150 times to position the filter is a pain. I know I can scroll the filter cursor to the right position and then add, but that doesn't work when I right click on the From field of a message I want to make a filter from to create a filter for it.

Am I missing something? If not how would I request changing the key repeat for Alt-D or Alt-U so it works like it used to?

Thanks, Mike

My hard drive had to be replaced and now I cannot recover my Thunderbird Email. Keeps asking for a password but won't accept it. Asks for password for "mobile.charter.net" I think I have totally screwed up all the settings in trying to find a solution. I checked with my internet provider but no help. Could someone please help a very senior and very frustrated Granny? Thanks in advance.

Hello Support

I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked OK.

My thunderbird email platform now has two inboxes and the incoming mail appears in both inboxes, which is becoming inconvienent.

Q: How do I delete one of those inboxes with out risking a major loss of folders?

In box #1: wbob@optusnet.com.au wbob@optusnet.com.au

In box #2: OPTUSNET wbob@optusnet.com.au

Kind Regards Bob wbob@optusnet.com.au

Almost every time I start Thunderbird it says I have to restart to complete an update. It seems to be in an update "loop". It advises an update is available but it's 102.2.0 which is already installed! And this interference perhaps is causing the program lock up when I delete some read messages, so the only way out is a shutdown via Task Manager.

I have 4 e-mail addresses and corresponding inboxes. One is my personal addy that I use for most legitimate business. The other 3 are leftovers from former businesses and a spam addy. I use those other 3 addys sparingly, but only for sites I want to maintain distance from, and any I suspect might be spammers.

Thunderbird has worked wonderfully for me for some years, but recently, I have been getting duplicate messages in 2 of my 3 dummy accounts for every one that is legitimately sent to my main account. None ever show up in that 4th account, but I did just receive an e-mail that was intended for that 4th account, and the inbox acted as it should (no duplicates anywhere).

I have spent a couple of hours with a very dedicated service rep from my ISP, and she was unable to find any solution. She suggests that reaching out to Firefox is the next logical step.

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the correct settings activated so hopefully someone may be able to advise. I have Windows 10, laptop Accessing a "********@usa.net" address via "smtp.postoffice.net" "port 587" Problem is that my junk, sent, draft, trash messages re download when I log back in again. My understanding is that Thunderbird only downloads the headers whereas my Eudora downloaded the complete message so is the fact that it is only the headers being downloaded that it then re downloads them when logging back in?? It is so frustrating having to wait for these messages to download AGAIN when I am just trying to check my emails quickly. Can anyone advise what I might be doing wrong or what settings may need tweaking? Thank you

I have performed many searchers on the Internet and on this website to locate where the message filters are kept on FF v.98. If I go under the hamburger menu there is no "Tools" entry only "more Tools." If I access Tools on the MenuBar there is no Message Filter entry.

It used to be quite simplye Mozilla needs to follow the lead of smartphones who have the exact same problem with users attempting to find the controls whose locations change in every update. Their solution is a built-in search lookup app. Instead of making users "go hunt" the smartphone app allows the user to ask the app to find what they are looking for. That's why they are called "smartphones."

As for now, I need to know if my version of FF has bugs or if not how to I modify my message filters?

Thanks

moved from Firefox to Thunderbird -Andrew

My work email has access to three separate email inboxes under its single login. When I initially add my work email to thunderbird, it shows my inbox but not the other two that I monitor.

Is there a way to have these other two show up under my email login similarly to how they do in outlook?

- we use Microsoft exchange for the email server

My Thunderbird email on my PC will only open intermittently in the last few days. Re-starting my computer sometimes helps, but only temporarily. There are no error messages- just nothing happens. I am still able to access email on other devices - just not on PC - which I use a lot. I'd be grateful for ideas of how to fix this. Thank you, Pam Rycroft

Dear Sirs, I'd like install the same file ofThunderbird I use in my Computer Optiplex (joerg-hager@t-online.de) on my Laptop and unfortunately, I've forgotten my Password for Thunderbird. Please can you help me? I'm sorry, I'm really a "Greenhorn" in using a Computer. Kind regards, sincerely Jörg Hager

Hi

In our company, we have 130 users who have installed Thunderbird but this is not a standard application as per company policy. We need to mass uninstall the application for all 130 users. We have multiple versions of SW installed. Can you please provide any executable which can remove all versions of Thunderbird.

I keep getting the above message. I looked up online and there are free apps to fix same but I am worried some of these apps may compromise my computer. Can you recommend a free app that is safe please? Thank you.

... now that panacea.dat no longer exists?

Here's a reference for the old method old method.