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most of my emails are going directly to trash. also, some emails in trash that I delete will end up back in trash. I know, its kind of crazy.

Most of my emails are going to trash, once in a while I may get one in my inbox, not very often. I now just go to trash for my emails, I am not very tech good but have t… (read more)

Most of my emails are going to trash, once in a while I may get one in my inbox, not very often. I now just go to trash for my emails, I am not very tech good but have tried and my son also tried, but we couldn't fix it, we probably may it worse. So I am coping by using trash as my inbox. I know this is not a permanent solution and would very much like to know what I did wrong and get it fixed so I won;t screw it up again. Thank you for your time.

Asked by mconnors9 3 months ago

Last reply by Googlethunderbird 3 months ago

Attendees receive incorrect time when scheduling meetings on Thunderbird

if I schedule a meeting locally for 9am some attendees receive the meeting scheduled at 8am (1 hour earlier than actual). I have checked my thunderbird date and time sett… (read more)

if I schedule a meeting locally for 9am some attendees receive the meeting scheduled at 8am (1 hour earlier than actual). I have checked my thunderbird date and time settings and they are correct. The attendees claim their settings are correct but between the 2 systems (Thunderbird and Outlook) there is an hour discrepancy. This is causing clients to miss my meetings. Please assist.

Asked by Craig Beer 3 months ago

Last reply by Bogomil Shopov - Бого 3 months ago

Thunderbird: Sending of the message failed.

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refus… (read more)

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.gmail.com failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

What can I do?

Asked by Žan Kogovšek 4 months ago

Last reply by Bogomil Shopov - Бого 3 months ago

Will not send emails to my ISP after update 115.5.2

After updating to TB 115.5.2, we keep getting the following error message when we try to send or forward an email: Sending of the message failed. An error occurred while… (read more)

After updating to TB 115.5.2, we keep getting the following error message when we try to send or forward an email: Sending of the message failed. An error occurred while sending mail. The server is not responded. No such domain at this location. Please check message recipient "xxxxx@gmail.com" and try again. I get this error on all emails we try to send. We get this same error on my spouse's computer also that we use Thunderbird with. I have already checked settings with my ISP and the POP settings are correct. We can use other mail servers such as outlook.com and gmail.com using Thunderbird. ISP is cis broadband. have checked firewall, have uninstalled Thunderbird and re-installed without solution to problem. ISP has checked port to make sure it is not blocked.

incoming emails do not seem to be effected.

gmcfie@cis-broadband.com

Asked by Gary 3 months ago

Last reply by MU 3 months ago

download

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence… (read more)

Hello Community Please help me to start again with Firefox from scratch. Last Month I downloaded Thunderbird email app and set up with a new email account using mailfence. Now I find that my mailfence email address was only a free trial and I have to pay to continue to use. I now wish to set up with my original free email with gmail. I did uninstall the Thunderbird app and then installed from fresh. Unfortunately it still has the mailfence email remembered in the Thunderbird App. How so I start again from scratch using my gmail account instead of the mailfence account that has now expired? Thank you in anticipation of you help.

Asked by bronleasull 3 months ago

Last reply by david 3 months ago

Sound alert when new email arrives

Since yesterday when Thunderbird updated, I either get an alert sound for new email all of the time (even when Thunderbird is closed and I don't want to be alerted) or no… (read more)

Since yesterday when Thunderbird updated, I either get an alert sound for new email all of the time (even when Thunderbird is closed and I don't want to be alerted) or none of the time, if I turn the sound off (meaning even when I have Thunderbird open, I get no sound alerting me of new email). How do I set it so that when the program is open, the alert sound works, but when the program is closed, the alert sound does not interrupt my other activities (like work video calls)? Thanks for any help with this.

Asked by bpc22 5 months ago

Last reply by ilmostro1 3 months ago

Spam/Junk email list

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I f… (read more)

I had emptied my spam and junk folders but unfortunately I had marked up one email address as such which I need to undue, but I can't find where the list is. Where do I find it please?

Asked by Tim Elliott 3 months ago

Last reply by Matt 3 months ago

Thunderbird emails

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before … (read more)

I had a huge problem with M Outlook. In addition it has locked me out of my Office 365 package and I'm not getting help or support. Luckily I had backup completed before the problem. I changed to Thunderbird (using pop3), which I find very good. The back up is approx 8 GB but with many duplicates which I need to clean up. When I click import it seems to limit the file size to 2 GB. How can I import this backup file into Thunderbird to enable me to access the emails, clean up the many many duplicates and reduce the size? I await help, Thanks in advance

Asked by mm34 3 months ago

Last reply by david 3 months ago

adressenboek

bij het importeren van adressen is het misgelopen. Er waren een 90 tal adressen en na de bewerking vermeldt het systeem een 2700 adressen. de teksten waren niet leesbaar:… (read more)

bij het importeren van adressen is het misgelopen. Er waren een 90 tal adressen en na de bewerking vermeldt het systeem een 2700 adressen. de teksten waren niet leesbaar: alle letters dooreen. Die kan ik nu niet verwijderen

Asked by dirkdoubel 3 months ago

Last reply by david 3 months ago

Constantly freezing

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- co… (read more)

Dear reciever. After years of using TB and what we do think is a productive mail-tool that works for the benefits we are looking for has worked. However, the last 115- constantly freezing and shuts down. This is very annoying. It freezes at some folders from the main email-client- as we have deleted older folders integrated with this. But the problems remains. . We have done everything in our knowledge of the program but still no approvement. . At this point we are using Outlook..would be grateful to have some answers and possible sollutions for this issue. . Thanks in advance and keep up the great work U are doing. :-)

Asked by info1478 5 months ago

Last reply by sfhowes 4 months ago

Can't send emails

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but … (read more)

Hi, As of yesterday I am unable to send emails out. I keep getting this message below. I have gmail on same computer and that works fine. I am able to receive emails but can't send. Please help

Asked by irenec53 4 months ago

Last reply by Toad-Hall 4 months ago

Thunderbird Contact Categories

'''When are you going to add Categories to Contacts? ''' It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categorie… (read more)

'''When are you going to add Categories to Contacts? '''

It is the only feature holding me back. I use outlook for Windows and I am able to sort my contacts by categories. In addition, I use a syncing software called Companion Link/Deja Office which syncs those contacts with those categories on either my iPhone or Android. This allows me to focus on targeting specific people for either personal or business use. Your software has that feature for calendar items. Why not integrate that same feature for the contacts which has a higher degree of importance. I see that a multitude of people have asked for quite some time already even offering to donate money if implemented.

Thanks so much :-)

Asked by Me 4 months ago

Last reply by sfhowes 4 months ago

In Vertical View, I Can't Reduce rhe Width of he Folder Contents Column

I'd like to suppress displaying message Subject in the folder contents pane. (I'm in vertical view and would like the message contents pane to be wider. To accomplish tha… (read more)

I'd like to suppress displaying message Subject in the folder contents pane. (I'm in vertical view and would like the message contents pane to be wider. To accomplish that I'm willing to sacrifice listing the Subject in the folder contents pane. Tbird doesn't list that as a column I can select or deselect. Any ideas?

The real goal is to make the folder contents pane narrower. But it seems to not allow me to make it any narower than it is. A9(I can widen it, but that doesn't help. Is there any any to change the minimum width Thunderbird has set for that pane?

Asked by BillTreloar 5 months ago

Last reply by Dave Siegler 4 months ago