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I get this message when I try to get to the window to enter my password: 400. That’s an error. The server cannot process the request because it is malformed. It should no… (read more)

I get this message when I try to get to the window to enter my password: 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

Asked by Ben C Preston 5 months ago

Last reply by Googlethunderbird 5 months ago

Hamburger menu "Font Size" not working

In Thunderbird 115.3.1, when I click on the Hamburger menu (3 horizontal lines), there is a "Font Size" option, but it does not do anything. Clicking + or - or trying to… (read more)

In Thunderbird 115.3.1, when I click on the Hamburger menu (3 horizontal lines), there is a "Font Size" option, but it does not do anything. Clicking + or - or trying to type in new font size - nothing works. Why?

Asked by escape2music 5 months ago

Last reply by Toad-Hall 2 months ago

Thunderbird How to restore the old "Get new messages" and "Write" buttons instead of the new cloud symbol and New message buttons which really aren't explanatory or helpful

My newly updated Thunderbird has had the "Get new messages" and "Write" buttons replaced with a cloud symbol and a "New message" button. These are not as intuitive as the… (read more)

My newly updated Thunderbird has had the "Get new messages" and "Write" buttons replaced with a cloud symbol and a "New message" button. These are not as intuitive as the old ones and in the case of "New message" seemed more likely to be the new "Get new messages" button - but it isn't. Is there a way to restore the old buttons which were clear in their meaning, or at least to customise the new buttons with their old function text? I've tried playing around with the customising button options but apart from being able to add a Get messages button to the very top bar (where I would never think to look for functions other than to minimise or close the window) I cant see how to replace the new and confusing buttons or add some helpful text to the cloud symbol button. Thanks

Asked by jacksonew 5 months ago

Last reply by Agent virtuel 3 months ago

Send Later function not working

Send Later instructions don't work for me within Thunderbird. I composed demo / trial emails to myself to send later: Control + Shift + Enter --- and also Send Later f… (read more)

Send Later instructions don't work for me within Thunderbird. I composed demo / trial emails to myself to send later: Control + Shift + Enter --- and also Send Later from the File menu. Neither brought up a window for scheduling. The demo emails only showed up in Local Folders > Outbox. There was no File - Send Later option when I opened the demos. My Thunderbird is up to date: 115.3.1 (64-bit). I have Windows 11

Am I missing something or is this no longer a feature within Thunderbird? I'd prefer not to use an extension or a third party product if possible. If I have to, which would be recommended? Pluses and minuses? Thank you

Asked by TKor 5 months ago

Last reply by Loulli 2 months ago

Why can't I mark multiple folders in Thunderbird

Why can't I mark multiple folders in Thunderbird, you could before updating to version 115.4.2 (32-bit). It is a good idea when, for example, exporting emails in EML form… (read more)

Why can't I mark multiple folders in Thunderbird, you could before updating to version 115.4.2 (32-bit). It is a good idea when, for example, exporting emails in EML format Best regards Kenneth Winther

Asked by Kenneth Winther 4 months ago

Last reply by Toad-Hall 4 months ago

Hide Message ID

In 115.3.1 how do I hide the Message ID, etc. from incoming emails? Message ID X-Account-Key X-UIDL X-Mozilla-Status X-Mozilla-Status2 Return-Path etc. … (read more)

In 115.3.1 how do I hide the Message ID, etc. from incoming emails?


Message ID X-Account-Key X-UIDL X-Mozilla-Status X-Mozilla-Status2 Return-Path etc.

Asked by tseabrook 5 months ago

Last reply by sfhowes 5 months ago

Wiped inbox

Good morning, My Thunderbird was just upgraded to the latest version (115). After opening it the first time, my inbox folder no longer showed the subfolders for each ac… (read more)

Good morning,

My Thunderbird was just upgraded to the latest version (115). After opening it the first time, my inbox folder no longer showed the subfolders for each account. I then dragged a single inbox folder to the inbox, but instead of moving or linking the folder, it wiped everything that was in it. Nothing went to trash, it is just gone. Is there somewhere else I might be able to find these emails? It is an outlook account, and they don't seem to be on that server either. Thank you for any help.

~ Mike

Asked by oldfordm 5 months ago

Last reply by Wayne Mery 4 months ago

Is it possible to set threads collapsed by default?

Thunderbird on my Windows 11 PC was updated to 115.3.1 (64-bit). I like my default view to sort by date and grouped by sort. Since the update, all threads default to expa… (read more)

Thunderbird on my Windows 11 PC was updated to 115.3.1 (64-bit). I like my default view to sort by date and grouped by sort. Since the update, all threads default to expanded. I can collapse the "\"; however, when I switch between email accounts, the view is expanded when I come back. Is there any way to set the view back to collapsed? Or should I restore a previous version of Thunderbird?

Thank you!

Asked by jhmcarn 5 months ago

Last reply by Hawkeye58 2 months ago

Unified folders not fully populating (win7)

This is the second problem I have discovered with the latest TB update. Now, my unified folders are not fully populating. For instance, the unified inbox and sent folde… (read more)

This is the second problem I have discovered with the latest TB update. Now, my unified folders are not fully populating. For instance, the unified inbox and sent folders are missing a number of messages that can only be accessed through the individual folders. In the case of the unified inbox, it will indicate that new message(s) have been received, but they are only listed in the individual folders. This new update also messed up my unified folder preferences for the appearance of columns, and frankly, I also don't like the new user interface look. If it's not broke, don't fix it.

Asked by romainroad 5 months ago

Last reply by Wayne Mery 5 months ago

Thunderbird 102 automatically updated to 115?

''''''''RE: Thunderbird version 115 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 102 or earlier. A future releas… (read more)

''''''''RE: Thunderbird version 115 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 102 or earlier. A future release will provide updates from earlier versions.''''''''

But my Thunderbird 102 automatically updated to 115. In doing so it deleted all my Sent folders and Sent emails. Profiles backed up under 102 are incompatible with the 115 profile!!! Eventually, I was able to click and drag most of the deleted emails from a backup of 102 to 115.

If 115 is not a direct update why did it automatically update with attendant issues?

Asked by fivish 5 months ago

Last reply by david 5 months ago

Can't export contact list

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, m… (read more)

Running 115.5.0 and want to export my contact list to be able to use it in a spreadsheet. The export function in the Tools dropdown only allows for export of "accounts, messages, address books and settings to a ZIP file." What happened to the ability to export just the address book separately to a csv file? Please help. Thank you.

Asked by jmuenzfeld 4 months ago

Last reply by david 4 months ago

Threaded Messages

Ever since the last "upgrade" which is terrible I get my emails in threads. Does anyone know how to get rid of the stupid threaded messages? I've tried everything. All I … (read more)

Ever since the last "upgrade" which is terrible I get my emails in threads. Does anyone know how to get rid of the stupid threaded messages? I've tried everything. All I want is emails to be listed in the order I received them. I DO NOT WANT THREADS

Asked by loren6 4 months ago

Last reply by KuchleiT 1 month ago

Password

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise al… (read more)

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise allow me to reinstal a new download. I have tried for two days using lots of suggestions from web and help but I cant get past the request for a password

Asked by william jenkins 4 months ago

Last reply by Matt 4 months ago

Moving menu bar back up top

OK so once again Mozilla strikes with changing the programs to user unfriendly. Got an update last night that changed the over all look of thunderbird that I do not like … (read more)

OK so once again Mozilla strikes with changing the programs to user unfriendly. Got an update last night that changed the over all look of thunderbird that I do not like at all.

I like my menu bar at the top of the screen where all menu bars have always gone but in this update they moved the menu bar below the thunderbird buttons bar the one that has the search bar and all the various buttons which I added back in customize but I see no way to put the menu bar back up top.

So is there a way or skin or hack that will let me move the menu bar back to the very top of the screen rather then second row???

By menu bar I mean the one that has

File / Edit/ View / Go / Messages / Tools / Help

UPDATE: Issue resolved I found a short article that had the needed CSS code for the needed userchrome.css file so if anyone is looking to also move the menu bar up this worked for me!

https://www.askvg.com/tip-how-to-move-menu-bar-at-top-in-mozilla-thunderbird/

Asked by scottish2 5 months ago

Last reply by djpetrou 5 months ago

New update horrible. Can't make fonts readable

The new updates are horrible I've been using TBird for a very long time and am thinking of leaving. Fonts are now tiny. Can't read my mail without a struggle. Even c… (read more)

The new updates are horrible

I've been using TBird for a very long time and am thinking of leaving.

Fonts are now tiny. Can't read my mail without a struggle.

Even changing font size to be bigger in settings isn't helping, even after a restart. Fonts in mail are all too small to see. I don't have any system override set either.

Are you trying to drive older / disabled people away? Feels like it.

Please give one-button option for old look.

At this point I want to revert to last version but can't find download for old version.

Can you help me fix this please, or please show me link to get last version, and turn off updating.

For future: allow in updates to keep old look even with security upgrades. (I'd love even the old icon, but I'm sure that's asking a lot.)

IF THE LOOK ISN'T BROKEN, DON'T FIX IT. Making someone modern while tossing old users under the bus doesn't seem like your style, until today.

p.s. I'm sure other people have this problem but it's not clear how to find this forum. I first just replied to one of your tweets, but I doubt that will be read.

Asked by feendean 6 months ago

Last reply by johne53 4 months ago

Mail Toolbar missing in Thunderbird 115.3.1

Mail Toolbar missing in Thunderbird 115.3.1 as reference please view the included screen shot of 45.8.0 with microbird add-on which gave a compact design and listing pape… (read more)

Mail Toolbar missing in Thunderbird 115.3.1 as reference please view the included screen shot of 45.8.0 with microbird add-on which gave a compact design and listing paper layout of emails (these of course not shown). So just updated to the latest version due to vulnerability and compatibility issues and added the Google Calendar Plugin “Button” interestingly a top tool bar appeared above the menu tool bar to the left of the search box showing most of the buttons of 45.8.0 with microbird but with wasted height space and with the Google Calendar Plugin “Button” to the right of the search box instead of where it should be with the other quick access buttons. A right click showed multiple drag and drop customisable options which I was going to investigate later, however after taking a break and then firing up Thunderbird a couple of hours later this toolbar had vanished together with the google calendar button. Have added the Thunderbird official google calendar integration which can only be accessed via “Events and tasks” drop-down which is primitive and do not like so need to remove but unsure how. So as someone who is dyslexic with eyesight issues and born in the 40’s we do not adapt to change easily (maybe some do?) any help would be appreciated with the sorting out of the above issues. I would add that found some info on a unified toolbar and spaces which sounded good which I failed to understand or comprehend as right click is always greyed out, maybe an age thing.

Now for the Unified Toolbar issue of 115 This is following my previous help request "Mail Toolbar missing in Thunderbird 115.3.1" So the unified toolbar appears to do what I want and it appeared after installing the google calendar plugin Button which worked OK although to the right of the search bar, later in the day after restarting Thunderbird the unified toolbar and google calendar button disappeared completely only visible is the search bar right click only shows menu bar with customise greyed out have looked at a number of replies regarding the issue non of which work - google calendar plugin button is installed but not visible anywhere.


Any help and guidance appreciated. Paul.

Asked by enkharta 5 months ago

Last reply by Toad-Hall 5 months ago