disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (read more)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 4 months ago

Last reply by Toad-Hall 2 weeks ago

Link/hyperlink dialog box not showing up

Ever since Thunderbird's latest update (Sep-23 / Oct-23), the "link" or "hyperlink" (Ctrl +K) feature does not work when drafting an email. When I enter the command to ad… (read more)

Ever since Thunderbird's latest update (Sep-23 / Oct-23), the "link" or "hyperlink" (Ctrl +K) feature does not work when drafting an email. When I enter the command to add a link (e.g., Ctrl +K) the page freezes as if a dialog box is there somewhere for me to populate what I'd like to link, but no actual dialog box shows up allowing me to input the URL I'd like to link to. Anyone else experiencing this and have a solution? Thank you!!

Asked by kwesler 4 months ago

Last reply by Alexander Schwartz 1 week ago

Thunderbird, threads. remove threads

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the i… (read more)

Hello. I need help getting Thunderbird to stop marking and sorting certain emails as threads. Seems to be completely spontaneous and for no apparent reason, even in the inbox. I have never actively marked emails as threads. I've tried to remove the "threads" function in the folder settings, but it doesn't seem to have helped in some cases. I also need help with getting the email "unstuck" from the thread structure, I have tried "Ignore threads" and "Ignore subthreads" with the result that the email disappeared. The documents I have seen have not been of any help. Reply preferably to my usual e-mail address, have a bit of ours with mail in the G-mail account.

  Please Bosse

.bo_ostlundtelia.com

Translated from Swedish by Google translate.

Asked by bo_ostlund 1 month ago

Last reply by david 1 month ago

No send button on the Composite Toolbar

I can switch on and off the Composite Toolbar but there is no Send button. The toolbar appears to be empty. How do I put the send button back in the Composite Toolbar? … (read more)

I can switch on and off the Composite Toolbar but there is no Send button. The toolbar appears to be empty.

How do I put the send button back in the Composite Toolbar?

Asked by johannes 1 month ago

Last reply by sfhowes 1 month ago

Send later

I have always had the send button. This morning I was sending messages and then all of a sudden send is gone and send later appears. I do not want nor need send later. Ho… (read more)

I have always had the send button. This morning I was sending messages and then all of a sudden send is gone and send later appears. I do not want nor need send later. How do I get send back. Thank you.

Asked by dhunter3 3 weeks ago

Last reply by david 3 weeks ago

Office365 IMAP I can receive but not send

I set up my new email using the TB new email account wizard, which completed successfully. I can receive but not send. I've searched/tried for a while now and no recommen… (read more)

I set up my new email using the TB new email account wizard, which completed successfully. I can receive but not send. I've searched/tried for a while now and no recommendations are working. And I've restarted TB, to no avail.

The TB setup wizard came up with these settings:

IMAP: Mailserver: outlook.office365.com Port: 993 User Name: mycomplete@email.com (not really) Connection Security: SSL/TLS Auth Method: OAuth2

SMTP: Mailserver: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication method: OAuth2 User Name: mycomplete@email.com (not really)

When I try to send, after a long pause I get "Login to server smtp.office365.com with username X@y.com failed." with the options Retry, Enter New Password and Cancel. When I select 'New Password', I'm never presented with a dialog box for my password. I just get the long pause and "Login to server smtp.office365.com with username X@y.com failed." again.

Asked by wwzeitler 4 months ago

Last reply by sfhowes 4 months ago

Need compact density View for folder tree WHILE using spacious Default density View for message list & content

With Thunderbird 115.4.2., the program no longer permits a compact density for the folder tree if you also need or prefer a more spacious ("default") setting for the emes… (read more)

With Thunderbird 115.4.2., the program no longer permits a compact density for the folder tree if you also need or prefer a more spacious ("default") setting for the emessage list and contents.

These spacing preferences should be separated...because the folder tree view does not change from minute to minute, so it does not need to be seen and studied as often. BUT the message list is constantly changing so users always need to at it more closely and frequently as messages are constantly arriving.

  So more space more is more important for the message list than it is for the folder tree view.  And if you have many folders, as I do, you may want a more compact view of the folder tree to reduce need for constant scrolling....even though you may want--or need--an easy  to skim and see view of the message list, as I do. 

After the redesign in the current version 115.4.25, it has now become either all too small, or all too spacious, but no longer possible to have a compact tree view for the folders and a more spacious or default view fpr the message list and contents.

Can you please separate the density setting for the folder tree from the setting for the message list, or otherwise permit a setting that looks like "compact" for the folder tree list displayed at left, but also permits a more spacious, or "default" spacing for the message list when displayed horizontally above the message content?

Asked by Kenmp 3 months ago

Last reply by mozilla_dev 3 months ago

how to install version 102 when version 115 is already downloaded

I want to use ImportExportTools NG but it is not available for version 115. I already downloaded version 115 so I want to downgrade my thunderbird version to 102. How can… (read more)

I want to use ImportExportTools NG but it is not available for version 115. I already downloaded version 115 so I want to downgrade my thunderbird version to 102. How can I do it

Asked by dnjseka927 5 months ago

Last reply by PennsyNut 2 months ago

How do you print a month from the calendar?

For many years I have been printing each month with all dated information. I use that info to manage my life and meetings. The new version 115.3.3 (64 bit) will not all… (read more)

For many years I have been printing each month with all dated information. I use that info to manage my life and meetings. The new version 115.3.3 (64 bit) will not allow me to print a month. What do I have to do to print what I need?

Asked by jbthecur 1 month ago

Last reply by david 1 month ago

Archive folders not showing since upgrading to the latest Thunderbird

I've been on v102 and decided to give the Supernova version a go. Installed and restarted TB, but when I expand my Archives folder, instead of seeing all archived messag… (read more)

I've been on v102 and decided to give the Supernova version a go.

Installed and restarted TB, but when I expand my Archives folder, instead of seeing all archived messages in a year folder, I only see for the last couple of years. See the attached image.

In the previous version, I could see many more folders, going back to 2005 in one case.

Looking in C:\Users\USERNAME\AppData\Roaming\Thunderbird\Profiles\PROLFILEID.default\Mail\pop3.live.com\Archives.sbd I can see all the files I expect, ie 2005, 2005.msf etc up to 2023 and 2023.msf, but the folders don't show up in TB.

Anyone any idea how I get these folders to show? Thanks

Asked by MrYossu 5 months ago

Last reply by bryans1 5 months ago

Why were all my customized tool bar settings lost.

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Makin… (read more)

With the latest update of Thunderbird I have lost all my tool bar customization. I thought this update was to improve my experience and make things better for me. Making me try to redo all my setting just because some developer needs to put his own stamp on this product is not helpful nor improve my experience. How do I get my layout back? How can I revert back to the previous version????

Asked by KuchleiT 4 months ago

Last reply by Wayne Mery 4 months ago

How do I uninstall v115?

V115 changed significantly how it looks and how the menus work. Which is now interfering with the way I work. How do I revert to the previous v102 appearance? Previousl… (read more)

V115 changed significantly how it looks and how the menus work. Which is now interfering with the way I work. How do I revert to the previous v102 appearance?

Previously, I had the Thunderbird window in one corner of my screen, and all the toolbar controls that I use could be seen. Now to see all the toolbar controls that I use, I have to have the Thunderbird window twice the size. How is this an improvement?

Also, why do you push a version update and not update the help information to the new version?

Asked by gmkapus 4 months ago

Last reply by david 4 months ago

I can't send or receive emails

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according t… (read more)

I'm very confused. I've been using Thunderbird as my email server for a few years. Recently, I stopped receiving emails December 12, 2023. I sent in a problem according to the help page that I found. I believe Mozilla is now the server for Thunderbird? I don't even know if that is accurate (part of my confusion). I followed prompts and confirmed my email address, apparently I now have a user name. I still can't send or receive emails. Can you help. I need step-by-step instructions, please.

Asked by karen108 2 months ago

Last reply by captainnice 2 months ago

Thunderbird stops print spooler on Windows 11

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The … (read more)

Apparently the latest Thunderbird update is causing our Windows 11 print spooler to stop. I've seen this problem talked about elsewhere but have not seen a solution. The spooler has to be restarted, otherwise no app/program will print, since only Print to PDF is then available. This is making Thunderbird almost useless to us. Help.

Asked by Eric W. 3 weeks ago

Last reply by Wayne Mery 3 weeks ago

Autotmatic Message Filters are only partially working. Manual filters work reliably.

TB 115.7.0 I have about 8 filters that move messages from inbox to subfolders by using a word in the subject l for the filter. It works for part of the messages, but not… (read more)

TB 115.7.0 I have about 8 filters that move messages from inbox to subfolders by using a word in the subject l for the filter. It works for part of the messages, but not all. I can run the filters manually and all messages are moved correctly. Why are some being moved on receiving them as expected and some only if I manually run the filters? Before manually running the filters some of the messages are not filtered at all and some end up in the junk folder. As stated, if I run the filters manually, they are moved as expected. This has been happening for quite a while under previous TB versions also. All filters are enabled and set to run upon receipt of the email Before Junk filter. TIA

Asked by cwgrizz 2 weeks ago

Last reply by Matt 2 weeks ago

sending of the message fails - "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out".

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing… (read more)

Hi All, Greetings!!! For the past two days, I have got the error like "Sending of the message failed. The message could not not be sent because the connection to Outgoing Server (SMTP) timed out". So I have restared our router (Broadband Modem), and then tried to send the mail, but the result is same. Then I have tried using my mobile network (using hotspot method), this time mail was sent sucessfully. Please help me to solve the issues...

Thanks Karthik

Asked by Karthi Keyan 2 months ago

Last reply by Wayne Mery 2 months ago

Issue with label synchronization on Thunderbird

Hello, we have a serious issue with labels in Mozilla Thunderbird at our company. We have many computers in the company and 9 labels, but unfortunately, on some computers… (read more)

Hello, we have a serious issue with labels in Mozilla Thunderbird at our company. We have many computers in the company and 9 labels, but unfortunately, on some computers, they do not synchronize with each other. The problem has persisted for a long time and nothing helps. We ask for assistance.

Best regards, Hubert Mielicki

Asked by INFO-CLEVER Google 1 week ago

Last reply by david 1 week ago

Thunderbird 115.5.1 not responding when deleting messages

I don't recall this being an issue before but now with Thunderbird when deleting multiple messages, TB freezes with the "not responding" message. The more messages, the l… (read more)

I don't recall this being an issue before but now with Thunderbird when deleting multiple messages, TB freezes with the "not responding" message. The more messages, the longer the delay.

By using Shift Delete, and bypassing the trash folder it is instantaneous. Other than that, is there any other solution?

Thanks

Asked by AZBigDog 2 months ago

Last reply by Wayne Mery 2 months ago

Thunderbird

With this latest version of Thunderbird my incoming emails are showing code data and text, yet the previous versions never displayed code data in the messages. Just today… (read more)

With this latest version of Thunderbird my incoming emails are showing code data and text, yet the previous versions never displayed code data in the messages. Just today an incoming email from a regular addressee could not show text because Thunderbird said the client does not use HTML. How do I solve the problem, I am not interested in or understand code data

Asked by Ian & Sue Hooper 3 months ago

Last reply by paul600 3 weeks ago