Thunderbird Community Forum

I have been using T-bird for years successfully until lately. We have multiple email addresses in Comcast and Gmail, but lately our passwords that we have been using and know are correct because they are written on paper and Keypass, are being changed somehow so that they will no longer work. When we look at the saved passwords in Thunderbird we see some have been changed on a certain date that we did not do, and the password listed now must be about 200 characters long. Then when we go to change the password, it may be listed as changed. Then when we try to send a message with that email address, we get an error message saying, for example, smtp.googlemail.com and a wrong username/address completely. I can find no way to correct the username email in any settings in Thunderbird. I have searched the Thunderbird HELP files many times, but am unable to find any of this addressed anywhere. After trying to fix these problems for most of 3 days now, I have get rid of Thunderbird for an email client that works correctly!!!

Hi All,

I have been working with a new service provider to move my domain and Email service for the past week. The domain move wasn’t an issue, but migrating Email has been a major pain. The new service technical staff had numerous issues just accessing the Outlook account, so copying the inbox and folders turned into a nightmare. Then I installed Office 365, just to access Outlook, and create PST files, which I provided to the new service tech staff, to synchronize all folders, but most of the PST files didn’t end up in the new server.

So, in Thunderbird I created an account for the Outlook service, and that synchronized everything, and was ecstatic! I then attempted to change the correctly synchronized Outlook account on Thunderbird, to the new IMAP server, but I can’t figure out how to change from the Microsoft Exchange Mail Server, to the new IMAP server. Since the Email Addresses on both servers will be the same, and only change with the DNS update to point to the new server, I am unable to create an IMAP account on Thunderbird, along side the Outlook account.

I am at a loss as to what I can do at this point. Can anyone help?

I have created an account instance in account settings, and the "Test connection to server" says it is OK, but when I go to the mail tab the get messages button and New Message are grayed out an NO accounts are listed in the "folders" area. Not does it ever ask for my password to the SMTP server I have selected. I have an existing account with my own email service (Hover), and MUST connect to that. This is critical, as I need my e-mail to accomplish necessary activities.

1) When launched, Thunderbird 140.13 has a pop-up window asking for a Host Gator login. HG has not been used or on this system over 8 years. "cloud80.hostgator.com is requesting your username and password." What would cause this window to appear and How to delete it completely?

2) Also, after the Thunderbird 140.13 installed and re-launched, an email was sent requesting to verify location and login sent from: "accounts at firefox.com". Is this a common request from Mozilla firefox / thunderbird?

As of July 1, I no longer have access to my school account. It was a gmail account that ended in .edu. I have new email account that end in gmail.com When I open Thunderbird it asks me to sign into the deleted account which I no longer have access to. I can receive email in my new accounts but am not able to send email from them. I need to disconnect completely from my old school account but do not know how to do this. Thank you.

Hello, I created a first account for Mailo email (no problem).

I created a second account for Orange email, but when I get to the contact and calendar search stage, it just keeps spinning (see attached Orange 1). Clicking "ignore" opens a window (see Orange 2). If I click "continue," the account is created and seems to work, but...? Indeed, both Mailo and Orange use IMAP port 993. For the past few days, I've been trying to get this account set up properly, but I haven't found anything specific online.

I've repeated the process several times, even uninstalling and reinstalling Thunderbird, but nothing has changed. I'm starting to get confused. I even think I deleted both accounts and started the setup process with the Orange one, but it's doing the same thing even though there's no other account. I should mention that the POP/IMAP option is enabled in Orange email.

I recently changed hosting and now I am getting login boxes nonstop to my old servers. I see no way to remove them and this is so annoying I may have to change from thunderbird. All my emails are there, it just keeps checking for old servers.

Thanks in advance!

Scrappy Doo

This is not a question, but rather the solution I found. Sorry if I'm posting in the wrong place, but I couldn't find a better place.

THE PROBLEM I deleted an account. But every time I start Thunderbird, this message pops up in Firefox browser: "Mozilla Thunderbird Email wants access to your Google Account" -- and it's for the deleted account!

I tried all the suggestions I found on the internet, but none of them solved it:

• Add the account again, then delete again
• In Thunderbird Settings - Privacy and Security - Saved Passwords: delete anything with that name
• In Account Settings - Outgoing Server: delete anything with that name
• Calendar: delete anything with that name

Finally, one more thing did it:

• Address book: delete anything with that name;
• even delete address book with no name. Aha! It was this last step that did it.

Thunderbird told me that I had to give the password of one of my email adresses again. So I added it but it did not work, so I changed my adress' password online and tried again, still nothing ; so I deleted my address from thunderbird and tried to ass it again but it still doesn't work

I checked all the previous infos, IMAPetc, everything is correct except in the end when I add the password (which is correct because I can access my email adress on the website with it), it does not work

I tried all the solutions I could find, like deactivating the "account hub" option, or getting rid of my antivirus, but nothing works...