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Some values are not stored in profiles, so where?

Hello, I just copied my whole profile folder from a Debian 12 (Thundebird 115.7) to a Ubuntu 22.04 (Thunderbird 115.8). I expected when running it, to find it in the exa… (read more)

Hello,

I just copied my whole profile folder from a Debian 12 (Thundebird 115.7) to a Ubuntu 22.04 (Thunderbird 115.8). I expected when running it, to find it in the exact same state because, as what I'm aware of, everything is stored in the profile and nowhere else on the filesystem.

But, I found that: - my favorite folders (around 10) weren't there (well, only 1 of them) - A lot of mails were in "unseen" state (not the unread/read marker, but that star that appears the first time you open a folder for mails that has just been downloaded), where they were already seen

So my concern is about where/how are those values supposed to be stored, and why they don't seem to "migrate" as well? And, may there be some other things that didn't come too?

Asked by penlo 3 months ago

Last reply by Matt 3 months ago

Moved some mail folders from one laptop to another using a USB. In the target laptop files are there but no mail show.

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste… (read more)

During a "folder compact" one folder just was cleared and all mails are gone. Tried to copy a folder from another laptop following a tutorial. Copy seemed to be OK, paste too to the "local folders" folder. Everything, I mean all the files are there, apparently untouched, but when I open Thunderbird there is no sign of the mails.

I presume a step by step sequence of the moves to take, fool proof, both laptops, may help. Kind of "first, switch on both laptops..."

Thank you for any help.

Stefano

Asked by stefano menada 2 months ago

Last reply by david 2 months ago

Import from Outlook doesn't even show up?

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation. I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.o… (read more)

I have Thunderbird 115.6.1 SUPERNOVA on a Pop_OS installation.

I want to import an Outlook 2016/2019 .pst-file so I was following this article: https://support.mozilla.org/sv/kb/thunderbird-import

Using the import tool I should be able to select Import from Outlook, but that alternative doesnt even show up in my Thunderbird. I only have import from TB, SeaMonkey and address book from file...

What am I missing?

Thnx in advance.

Asked by Dain_547647 4 months ago

Last reply by Wayne Mery 3 weeks ago

recover emails Thunderbird after Windows 10 reinstall

I had to reinstall Windows 10 home , a clean install (all data on discs are lost) I used the windows backup settings and revoverd that majority of my files but how can I… (read more)

I had to reinstall Windows 10 home , a clean install (all data on discs are lost) I used the windows backup settings and revoverd that majority of my files but how can I recover the emails from Thunderbird ?

Asked by robgru 1 month ago

Last reply by david 1 month ago

Creating new GMail account fails: 0x80004005 [nsiMsgAccountManager.createIncomingServer]

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail. Today I changed my Google p… (read more)

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail.

Today I changed my Google password. I expected Thunderbird to prompt me when the old password failed; and it did, except the window it showed me was entirely blank, except for a URL bar at the top which was to Google's domain.

I tried it several times, same result. I closed Thunderbird and restarted. This time the window prompting me about the GMail connection had stuff in it, but it showed a Thunderbird logo and seemed to want me to "log into Thunderbird" or something (not Google). I think I clicked a button to advance through that screen and something else went wrong, IIRC.

I decided to just delete the GMail account and rebuild it from scratch. In "create account"; it succeeds at finding a configuration for GMail, where IMAP is selected over POP3. I press the "Done" button, but a yellow bar becomes displayed:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

And it also says "Checking password..." with a spinning hourglass that never resolves.

Any thoughts?

Asked by Vance 4 months ago

Last reply by Wayne Mery 4 months ago

copy layout of thunderbird from one computer to another

i have 2 computers running the latest thunderbird 115.10.1 (64-bit) one is in perfect layout exactly the way i want it the other has more layout issues than i have time t… (read more)

i have 2 computers running the latest thunderbird 115.10.1 (64-bit) one is in perfect layout exactly the way i want it the other has more layout issues than i have time to fix to make it back the way i want ( a fresh install ) i just want to copy the lay out not the accounts , not anything else is there a file or 2 i can just copy and put on the new computer ? and make thunderbird look normal

Asked by Adrian Bartlett 2 weeks ago

Last reply by david 2 weeks ago

Thunderbird do not let me open my profile

I have installed the newest version of Thunderbird (115.5.2.) and can not open my profile. The Error message: A newer version of Thunderbird may have made changes to your… (read more)

I have installed the newest version of Thunderbird (115.5.2.) and can not open my profile. The Error message: A newer version of Thunderbird may have made changes to your profile which are no longer compatible with this older version. Use this profile only with that newer version, or create a new profile for this installation of Thunderbird. Creating a new profile requires setting up your accounts, calendars and add-ons again

But i have the newset version installed.

Asked by ukn.shopping 5 months ago

Last reply by david 5 months ago

Thunderbird sending messages

I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I ta… (read more)

I had to reinstall Thunderbird when I lost my hard disc. So far, I've got Thunderbird linked with roadrunner- spectrum to download messages but can't send messages. I talked to Spectrum and they said all my setting for output are correct. What do I do now? Tom L. "Tlally@nycap.rr.com"

Asked by Thomas Lally 4 months ago

Last reply by david 4 months ago

Thinderbird importing Inbox sub folders

Migrating from an old laptop to a new one. Tried using "Import/Export" utility but the resulting .zip file is too large (~4.0gb). We got the bare bones Inbox folder but … (read more)

Migrating from an old laptop to a new one. Tried using "Import/Export" utility but the resulting .zip file is too large (~4.0gb). We got the bare bones Inbox folder but none of the sub-folders. How can I copy them over to the new machine if the Import Manager won't recognize the .zip file?

Asked by turbo4kq 4 months ago

Last reply by Matt 4 months ago

Thunderbird Install

I have Thunderbird on two PCs. Thunderbird stopped working on my older PC, Lenovo Z40, Windows 10. I uninstalled Thunderbird on that PC and tried to reinstall. I have dow… (read more)

I have Thunderbird on two PCs. Thunderbird stopped working on my older PC, Lenovo Z40, Windows 10. I uninstalled Thunderbird on that PC and tried to reinstall. I have downloaded the set up file, but when I open it tells me I need a Microsoft safe app and sends me to Edge browser. I looked at help website but can't see how to overcome this step to get to what is described on the Tunderbird UTube video. I have downloaded the Thunderbird set up file using Edge, Chrome and Firefox browsers. Same problem each time. Thanks

Asked by mbentonw 5 months ago

Last reply by david 5 months ago

moving thunderdbird data to new computer (windows 11)

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instruc… (read more)

Hello, I moved Thunderbird data to a new computer according to your instructions via a USB drive On the target computer everything goes well until point 9 of your instructions. "Choose to replace your current data when prompted." However, this screen does not appear. I open Thunderbird, but then only the screen to enter the email data appears. So Thunderbird does not open with complete data. What do I do? I'm wrong.

Greetings Jos Rullenraad

Asked by jos rullenraad 3 months ago

Last reply by david 3 months ago

Switching from version 115 down to version 102

I have finally had it with version 115 and have downloaded version 102, but now states wrong profile!! How can I get around this problem? How to permanently stop TB from … (read more)

I have finally had it with version 115 and have downloaded version 102, but now states wrong profile!! How can I get around this problem? How to permanently stop TB from constantly trying to upgrade, and reinstalling the TERRIBLE 115 version??

At 82 I am too old for changes,just leave as it was and make me still happy with Thunderbird.

Asked by Robin S 5 months ago

Last reply by david 5 months ago

Cant retrieve emails from backed up profile

Hi I recently did a fresh install on my computer and had backed up my Thunderbird profile folder however after reinstalling and placing the backed up profile files into … (read more)

Hi

I recently did a fresh install on my computer and had backed up my Thunderbird profile folder however after reinstalling and placing the backed up profile files into the profiles directory I cant see any of my folders or saved emails.

Asked by Greg 4 months ago

Last reply by david 4 months ago

problems Migrating Thunderbird 115 messages and folders from PC Windows 10 to Mac OS Sonoma 14.1.2

Hi, I've tried migrating Thunderbird data and folder structure from a Windows 10 PC to a new Mac Sonoma 14.1.2 following the instructions from https://support.mozilla.or… (read more)

Hi,

I've tried migrating Thunderbird data and folder structure from a Windows 10 PC to a new Mac Sonoma 14.1.2 following the instructions from https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer and encountered problems.

I copied the Thunderbird folder from the PC onto a USB drive and then moved the file to the Library folder on the Mac.

Importing seemed to go well, but when I opened Thunderbird on the Mac only the inbox (and its messages) were there. All other folders and their contents were missing.

What did I do wrong and what do I need to do to migrate all folders/sub folders and their data?

Thanks, Richard

Asked by signifer 5 months ago

Last reply by david 5 months ago

damaged backup zip file?

Hi Just currently reinstalling windows and trying to import my old thunderbird files. i've exported the whole profile into a 12Gb zip but for some reason i cant extract i… (read more)

Hi Just currently reinstalling windows and trying to import my old thunderbird files. i've exported the whole profile into a 12Gb zip but for some reason i cant extract it without errors. I've tried the latest winzip 28, beezip and 7zip and can only extract 4gb. 7zip listed these errors. screenshot: https://imgur.com/a/y4YjtYi

Are there any other apps i can use to extract this? thanks Z

Asked by zoran1998 4 months ago

Last reply by david 4 months ago

Thunderbird disappeared. new downloaded one has nothing, no menus no mail. nothing

This am my Windows 11 pc had restarted, as it did yesterday also. No icon for Firefox, got a message saying Windows could not access something. Looked for FF in my apps, … (read more)

This am my Windows 11 pc had restarted, as it did yesterday also. No icon for Firefox, got a message saying Windows could not access something. Looked for FF in my apps, not there, so downloaded it, now working. Then clicked my Thunderbird icon in the tray and got a virtually blank screen that I have never seen, nothing from my account, no menus, just Thunderbird blurb on the right side and a big Donate button. Looked for TB in my apps, not there, so downloaded it, still as above. PLEASE HELP> I am NOT someone who can go into files etc etc and am desperate to get my TB back again. Many thanks, Gillian

Asked by ghorgan1 5 months ago

Last reply by ingeorum 5 months ago

Is it possible to use a shared Gmail inbox with Thunderbird?

I tried to access a shared Gmail account via Thunderbird, let's say shared@gmail.com. I don't have a password for this account, but when I log in in the browser, Gmail kn… (read more)

I tried to access a shared Gmail account via Thunderbird, let's say shared@gmail.com. I don't have a password for this account, but when I log in in the browser, Gmail knows it is a shared account and says "log in using another account" and then I can use personalmail@gmail.com to log in.

I tried this in Thunderbird by adding shared@gmail.com and then using personalmail@gmail.com as the OAuth2 option. I found some tutorials at university websites that use this, but all with Exchange and not Gmail. At first this didn't work; I got an "incoming server already exists" error. By using imap.googlemail.com I circumvented that and the account was added, but it showed the personalmail@gmail.com inbox, not the shared@gmail.com one.

Is there a way to make this work or is it simply not possible?

Asked by Martÿn 6 months ago

Last reply by Wayne Mery 4 months ago