Same-date emails from months ago keep arrving in "junk" folder

Hi there: I am running Thunderbird on a Windows 10 machine. I have three email accounts on it; all are POP3 with Comcast as my ISP. Over the past several months, I keep g… (read more)

Hi there:

I am running Thunderbird on a Windows 10 machine. I have three email accounts on it; all are POP3 with Comcast as my ISP.

Over the past several months, I keep getting new message notifications in the associated junk folders for each account that all appear to be “repeat” messages that have landed before, and most are backdated to the same date—7/6/21 at 5:20 a.m. I also occasionally get other old-appearing spam dated from July, but predominantly the duplicates that appear all have that same above-mentioned date.

Because of my work, I can’t just let them sit there—I have to check multiple times daily to see if what is being flagged as junk is not really a work email that has been misfiled. So it is a time-waster when I have to go in and deal with these same junk emails that keep reappearing.

Today I tried to purge/clean this as best as I knew how. So far I have…

!) Deleted thousands of emails in all of the folders on all of the accounts that I no longer need.

2) Emptied all junk folders completely.

3) Updated Thunderbird to the latest version (91.3.2 32-bit).

4) Compacted all the Thunderbird folders in all accounts. (I should mention I didn’t know it was part of routine maintenance to do this, and had never done it before. I have now set the default to notify me to compact when the size reaches 20 MB.)

5) Cleared the Thunderbird cache.

6) Logged into the Comcast webmail for each account and made sure there were no spam messages sitting on the ISP’s server (none were visible in any of the accounts).

About an hour after I did all this, I got yet another 7/6/21 5:20 a.m. email in one of the junk folders, so apparently it didn’t work.

Thanks for taking the time to read. Any help appreciated!

Asked by random_mail 6 days ago

Thunderbird update problem

Hello, I have had this problem a while back (more than a year ago) but would like to solve it. At the time the version 68 something came up I updated the running version … (read more)

Hello,

I have had this problem a while back (more than a year ago) but would like to solve it. At the time the version 68 something came up I updated the running version in our home desktop PC.

Unfortunately and for the first time ever the update didn't work and we couldn't access Thunderbird at all. At the same time I had done the update on my notebook without any problems. My solution was to totally uninstall Thunderbird and reinstall version 60.9.1 and then copy the profile to the default location.

Since then I have been using that version but haven't tried to do updates to avoid going through the same thing alover again.

On my notebook Thunderbird updates are processing correctly.

I couldn't find any suggestion of similar problems in the forums then. Unfortunately I can't remember exactly what was the error message that came up once Thunderbird tried to reboot once updated but it simply didn't restart.

As anyone had trouble with updates? And how did they solve the problem. I thank you very much for your attention, Renato

Asked by alrod2 1 week ago

Character encodig problems

Hello, i have some messages in iso-8859-2. Thunderbird uses utf-8 default, so this messages looks bad. Before TB 91, i used views->Character encodig, and all was ok. N… (read more)

Hello,

i have some messages in iso-8859-2. Thunderbird uses utf-8 default, so this messages looks bad. Before TB 91, i used views->Character encodig, and all was ok. Now this menu disappeared and the new auto encodig feature do not work if i want to forward an iso-8859-2 encoded message.. Char set menu add on do not help in 91.3.2 anymore: If i select the added menu all menus become unaccessible till a TB restart..

BRGDS,

Istvan Mazal

Asked by webmester.pista 6 days ago

Character encodig problems

Hello, i have some messages in iso-8859-2. Thunderbird uses utf-8 default, so this messages looks bad. Before TB 91, i used views->Character encodig, and all was ok. N… (read more)

Hello,

i have some messages in iso-8859-2. Thunderbird uses utf-8 default, so this messages looks bad. Before TB 91, i used views->Character encodig, and all was ok. Now this menu disappeared and the new auto encodig feature do not work if i want to forward an iso-8859-2 encoded message.. Char set menu add on do not help in 91.3.2 anymore: If i select the added menu all menus become unaccessible till a TB restart..

BRGDS,

Istvan Mazal

Asked by webmester.pista 6 days ago

Multiple calendar, default attendee

Hi, my issue the following 1. When I confirm 1 calendar invcite from someone one of my email addresses ALSO confirms the invite without having been invited example: I hav… (read more)

Hi,

my issue the following

1. When I confirm 1 calendar invcite from someone one of my email addresses ALSO confirms the invite without having been invited

example: I have two email addresses configured in Thunderbird johndoe@example.com janedoe@example.com

If 'third party' invites Jane for a meeting John is automatically inlcuded in this meeting and visible to to 'third party' as an attendant to the meeting

If anyone can shed their light on this matter this would be very helpful

thnx

Asked by eelcotenbroeke 6 days ago

intermittent problem sending mail

At least once per day, I try to send a email with Thunderbird and I get an error message: Send Message Error Sending of the message failed. An error occurred while sendin… (read more)

At least once per day, I try to send a email with Thunderbird and I get an error message:

Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003 101 - https://postmaster-oxsus.vadesecure.com/#OXSUS003_101.

I get this message each time I try to send an email again after the initial error. Then, at other times during the day, I can send emails with no problem.

Asked by jjm777 6 days ago

Font-Size

After sending an email, I can look at it under 'sent items' and send it to another person if necessary. The font size changes every time. Why? Thunderbird is the only mai… (read more)

After sending an email, I can look at it under 'sent items' and send it to another person if necessary. The font size changes every time. Why? Thunderbird is the only mail program with this error.

Asked by marc.anton 6 days ago

Sending of the message failed

Two problems, no doubt related: 1. All of a sudden, about a week ago, we started getting this message: Sending of the message failed. The message could not be sent becaus… (read more)

Two problems, no doubt related:

1. All of a sudden, about a week ago, we started getting this message:

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) mail.solaritis.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

No changes to any profile or configuration have been made. Running Win7Pro and the latest Tbird on an HP Envy laptop.

2. Also, failure to automatically download messages from Network Solutions, our email provider when first loading TBird. "Connection to server mail.solaritis.net timed out." When I then Get Messages, it works (and works for the rest of the time TBird is loaded; unload and reload, problem again.

Thanks.

Robert Hall

Asked by CAtransplant 6 days ago

Last reply by CAtransplant 6 days ago

retrieve back old messages from server

Dear, had pc problems and had to reinstall all. Question : is there an option in thunderbird, to retrieve messages from (a private) mail server between certain dates, or… (read more)

Dear, had pc problems and had to reinstall all. Question : is there an option in thunderbird, to retrieve messages from (a private) mail server between certain dates, or all what is older than a certain date ? thanks regards Bruno

Asked by bruno_van_wymeersch 6 days ago

Email crash crippling Tbird 91.3 Mail

Following a recent (extensive) Plus.net UK email server outrage, retrieving mail on my 2 email addresses (both on Windows PC - no other email accounts or devices connecte… (read more)

Following a recent (extensive) Plus.net UK email server outrage, retrieving mail on my 2 email addresses (both on Windows PC - no other email accounts or devices connected) were rendered unavailable. My principle mail.plus.net (POP mail server) recovered normally - and continues to work normally.

But my secondary mail.waitrose.com (IMAP mail server - no, I'm not sure why this is different?) had emptied the off-line 'Sent' messages folder, but which (the last 14 days) were still retained on-line (all copies downloaded and restored from the server as Maildir files luckily). But now, repeatedly requests me to enter - but not recognising - my password before continuing. Connection declined Try again . . . contact established,

On most other occasions, I get "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. Use the Advanced IMAP Server Settings dialogue to reduce the number of cached connections" (from the normal 5). Then normal connection will be restored upon a fresh 'close-open client' action. Tried a number of options between 1 and 8 to no effect.

Anyone matching this profile and solving it? Plus.net confirm that my Server options and addresses are typical and correct, but can't help with Tbird problems. . . .

Asked by peetrobo 6 days ago

Thunderbird Contacts and Calendar

I copied my profile in Thunderbird and reinstall it. I could reinstate my profile with all messages, but my calendar and contacts didn't come. How to get them? have they … (read more)

I copied my profile in Thunderbird and reinstall it. I could reinstate my profile with all messages, but my calendar and contacts didn't come. How to get them? have they been lost?

Asked by aghurbal 6 days ago

Thunderbird, error message

I have an error popup (see attached picture) each time I connect to the thunderbird agenda, and every 15 minutes if I stay logged in a longer time . I do not achieve to g… (read more)

I have an error popup (see attached picture) each time I connect to the thunderbird agenda, and every 15 minutes if I stay logged in a longer time . I do not achieve to get rid of this message related to a deleted item in the agenda, as it seems the agenda in thunderbird wants to synchronise with the the agenda in gmail agenda where the data are stored. I do not have the same issue when using my iphone which is also synchronising the internal agenda with the gmail agenda. How can I get rid of this issue ? Thanks for helping Andreas Latz

Asked by latzrouen 6 days ago

recent update lost all my emails

Thunderbird recently updated and I lost ALL my emails :( I am using IMAP - now the emails have synced they are also gone from the ISP server. I googled some solutions an… (read more)

Thunderbird recently updated and I lost ALL my emails :(

I am using IMAP - now the emails have synced they are also gone from the ISP server.

I googled some solutions and can see in the /user/appdata there is a folder called "mail" which looks like it has all my old inbox folders and msf files .... however the new Thunderbird update looks like it is using a new folder structure "imapmail" which I can see does not have any of my old emails folders or msf files in there.

I copied all the files from the "mail" folder over to the "imapmail" folder and relaunched Thunderbird. I can now see the old folder structure under my inbox however I get an error message when I go into the folder "unable to open the summary "xxx". Perhaps there was an error on disk, or the full path is too long"

When I right click and go to folder properties there is no location path.

I need my emails and so disappointed an update has caused me to loose EVERYTHING ... please help!

Asked by Jodie 6 days ago

Last reply by Jodie 6 days ago

How can I delete a recurring event from this date forward?

How can I delete a recurring event from this date forward? I only seem to get the option to delete the current event or all of the recurring events and i want to be able … (read more)

How can I delete a recurring event from this date forward? I only seem to get the option to delete the current event or all of the recurring events and i want to be able to keep the previous occurrences as a record. This is a feature on most other calendars I've used. Am I missing something?

Asked by info6515 6 days ago

Some of my emails are going into the recipient's spam folders. They are people I know, but don't yet have me in their address book.

I'm running TB 91.3.2 on a Mac Mini running 10.13.6. For the past couple of months, some of my email winds up in the recipients' Spam folder. (Some have me in their Addr… (read more)

I'm running TB 91.3.2 on a Mac Mini running 10.13.6. For the past couple of months, some of my email winds up in the recipients' Spam folder. (Some have me in their Address Book, some don't.) This is not a mass mailing. I'm sending email to people I know.

How do I stop this?

Asked by rperless 6 days ago

Last reply by rperless 5 days ago

How to disable message search continuing from top

How I could disable the single message search (message open, press ctrl+F) from automatically going back to the top of message while searching a phrase from within single… (read more)

How I could disable the single message search (message open, press ctrl+F) from automatically going back to the top of message while searching a phrase from within single e-mail message?

Why I cannot get alert pop-up saying: "You reached the end of the message. Do you want to continue from top" and Thunderbird insisting on me selecting "yes" or "no"?

In other words, what advantage I or Mozilla gets from me missing the pale gray text "Reached end of page, continued from top" on white background while I'm trying to find the search phrase in certain context on my mail message?

Thunderbird version: 91.3.2 (32-bit), Windows 10: version 10.0.19043 Build 19043

Asked by -PSi- 5 days ago

Saving emails on the computer

Hi guys, Back in 2018 when I started using Thunderbird I check in for an option to save all emails - sent and received on my computer hard dick. Now I'm out of space and … (read more)

Hi guys,

Back in 2018 when I started using Thunderbird I check in for an option to save all emails - sent and received on my computer hard dick. Now I'm out of space and I want to delete those and opt out of that setting.

My questions are two: 1. How do I opt out form the setting? 2. If I do opt out, I'm still going to have the emails sent and received on my email right, they are not going to go away forever? I presume you should be keeping them on cloud or something?

Please let me know. Regards Yosif

Asked by yosif.lazrak 5 days ago

Cannot establish iCloud account in TB

I've recently migrated to Thunderbird, from Apple Mail. I've managed to establish one email account (which runs through Google email servers) but ran into trouble when I … (read more)

I've recently migrated to Thunderbird, from Apple Mail. I've managed to establish one email account (which runs through Google email servers) but ran into trouble when I tried to add my iCloud account. I've tried 3 times to add the same account, and it fails every time. On attempt one, I generated an app-specific password to use - however this was rejected by TB - the message being : 'unable to login at server. Probably wrong configuration, username or password" I made sure the user name was entered correctly (ie without the '@iCloud.com' part, and checked the password was correctly entered. I also checked the port settings, server addresses etc. Please see attached file.

I also generated a new app specific password and tried that - same result. I tried the original iCloud password too - still no luck.

Please help...

Matthew

Asked by matt.nz 6 days ago

Last reply by matt.nz 5 days ago