Thunderbird Community Forum

I have 3 email accounts which i unified. when log in I get prompted to enter password for all three accounts which I do, then I get prompted again to enter the password to all Password Manager to save my passwords which I do not want and therefore I uncheck it for all three; I then get prompted again for all three which I enter password, then I get imap login error on my main account which I click cancel a few times before it goes away,

I use Thunderbird portable. How do I fix this issue. it should be that one enters the password for each account once not three to four times. I do not want to use Password Manager to Save my accounts.

Also if ever I have to change password how do I do that? thank for your help.

I have the portable version, download from portable apps website.

Recently I posted about this problem here: https://support.mozilla.org/en-US/questions/1580858 In sum, I was having problems both in downloading messages from the Spectrum server and also with sending messages. I've attached screenshots of the error messages.

Matt and David kindly posted some helpful responses. The problem then seemed to spontaneously solve itself and I breathed a sigh of relief. Then a few days later it re-appeared.

This time it's not quite as bad in that I'll get the error messages but then usually a few minutes later I can download the messages or send an email. But it's still a real problem.

I called Spectrum again and this time the rep was adamant that if I can still use the Spectrum webmail feature (and I can), then it's not a Spectrum issue.

Last time Matt asked about my antivirus. I use Windows Defender (and occasionally do a manual scan with Malwarebytes free version), so if I understood him right, I should be OK as far as antivirus interference.

Matt also suggested I set TB so that I download messages at startup and every 15 minutes. I was set to every 10 minutes so I changed it to 15.

Matt said for me to check the Activity Manager. I've attached a screenshot of what that showed a few minutes ago. But I should note that this was after an error message displayed but my email downloaded anyway.

Finally, Matt said I should check the Error Console (Control + Shift +J). I've attached a screenshot of that. He also said I should use the trash can to clear it, so I did. He then said to press Shift + F5 to attempt to get my messages. But on my laptop, F5 just dims the display so no dice on that. But I have a second laptop and F5 is "neutral" on that one so I tried it there. I didn't get any new error message.

However, one of the screwy things is that sometimes I get all my messages as normal, but only after the "Can't connect to the server" message displays. And that's what happened with my second laptop above.

I hope I've provided better info. this time. And I hope you gents can help me with this mess.

Thanks,

Andrew

My business has two domains. I can send email to a Gmail account holder using the primary domain with no issues. But amy emails from what I call the "secondary" domain below are treated as spam. This occurs with two different email addresses using the secondary domain.

Both domains are hosted with Bluehost. Exhaustive research has revealed the following:

• Settings in Thunderbird are exactly the same, e.g. ports, security, SSL/TLS, etc. for each domain.
• There is no subject line or content that could possibly be regarded as spam.
• MXToolbox indicates that the secondary domain is not on any blacklist.
• Extended support via Bluehost reveals that SPF, DKIM, and DMARC records are all correct.
• Email sent to a Gmail account using the CPanel (Roundcube) is not flagged as spam. Only emails sent via Thunderbird are flagged.
• Emails sent to a Gmail account from the secondary domain using my mobile phone, but still on the same network/IP address, are not flagged as spam.
• If I first send an email to one of the secondary domain emails FROM Gmail, then reply to it, the reply is not flagged as spam.

After many hours of head scratching (and later, head banging), I am pretty much at my wit's end with this problem. I'm an electronic engineer but this one is definitely out of my wheelhouse. Any help would most certainly be appreciated!

Thanks in advance, Don

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Moderator Notes:

• need a performance profile https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

Thunderbird stopped receiving new messages on 02/09/26. I've tried all the help solutions several times and still nothing. I am at a loss. I can send emails, but have to go to virginmedia to see new messages.

Thunderbird is downloaded new messages, but I can only see the Welcome to Freedom screen and cannot click into and see any emails in any folder. I see that numerous emails were downloaded, some going to the inbox, other into the spam folder. However, when I try to view them, all I see is the Thunderbird "Welcome to Freedom" main screen and cannot view any emails in any folders. Clicking onto different emails and their folders all show that same main screen.

I have a problem to add my mail account on Soverin.com to Thunderbird under Linux Mint. If I have created the additional e-mail in Thunderbird and I put there a right passord it is not possible to connect Soverin server.

Please tell me how to stop this. I have spellcheck enabled and a English (UK) dictionary selected. This problem has just started. My computer is old now and I'm running Windows 10. I had to do a 'hard shut-down' recently when my computer was unresponsive - might this have caused the problem? This underlining is only happening in Thunderbird, not in Word for example. I would be grateful for a simple solution as I'm not very computer-savvy.

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwords usually are. Thunderbird will no longer collect email and keeps asking for passwords for email accounts. This happens even when the option to 'save password' has been selected. I think this is probably happening at the point when the PC is rebooted. Thunderbird version 153.1.1esr (64 bit) and Windows 10. Using System Restore has not resulted in recovery of passwords. Several different email accounts/email providers are involved - outlook.com, tiscali.co.uk and zohomail.eu. Broadband provider is Zen.

I notice that the Appdata/Roaming/Thunderbird/Profiles/w2anb37y.default folder contains a number of files named with such names as 'logins.json-8.CORRUPT' - with 'Date Modified' being mostly either 17th August or today 31st August - so it might look as though password data is becoming corrupted.

Can you assist?

James

Hello

I use Thunderbird (153.2 0esr) on a win 11 PC.

I have some POP email accounts with btinternet which work.

I want to change. them to IMAP accounts using the same email addresses.

Before I do this I have several minor problems within Thunderbird, which I would like to sort out before copying the Thunderbird files as a backup.

Rather than list them all, it's possible that fixing the first may solve others.

When I open Thunderbird I see this message... see FIRSTCalendar if it hasn't been inserted into the text

I have never (knowingly) used BT's calendar. Clicking cancel removes the report and does not stop any of the BT mail accounts working.

I tried using the username and password of the default account but password of the default account without success. At a later stage this appears...

See SECONDcontacts if not inserted here

The address displayed is one that I have deleted from my BT Email account.

It is no longer shown as one of my BT accounts in the email management page in MYBT or in Thunderbird

Again, clicking Cancel does not stop my BT email accounts working.

Any suggestions how to fix this, would be welcome.

Cheers

Dave

My thunderbird would not open. Said the file location couldn’t be found. I read online it recommended that I uninstall the application and reinstall. This fixed my issue with being able to access thunderbird but during the install all of my local folders were removed. Is there anyway I can get these back? I also lost all of my address book contacts.

I like to know what is the problem at my e-mail setting? Since two weeks ago, when I sent a message, receiver could get my message, but there were no sent record in my Sent Message box.

hi, in the last few days i have been having issues receiving emails from btinternet.com but only to my inbox (other folders are updating) i am getting the error message The current operation on 'Inbox' did not succeed. The mail server for account username@btinternet.com responded: EXPUNGE failed. i have removed the account and re-set it up, i have made sure expunge on exit is disabled, repair does nothing on the inbox, nor does compact etc. i have run out of ideas hy this is happening, so i downloaded bluemail, to see if the problem came from thunderbird itself. it is working fine on there and immediately updated all my mails. with no issues. i have tried deleting the folder 'username'@btinternet.com and the msf files. i need help to figure out why this is happening. i checked the IMAP settings and its all correct and the same as in bluemail. also worth noting i can SEND emails no problem too from that account, just not receive them... i have tried to add as many relevent screenshots as i can think of.

I am using thunderbird client on arch linux. I am trying to filter by adding "Reply-To" as a filter. If i look into the source of the email i am trying to filter (i get like 100s of spam messages and only the Reply To seems to be from the same domain in the end) the Reply-To appears in there.

Any idea how to fix that? The other rules work fine, this one only seems to not work

When Updating from v68 to the next version up, the sub-folders I had on my 2nd email account (POP) all disappeared on the left panel but still exists on windows explorer as I can see all the files.

1. Using v68.12 with 3 Email Accounts (POP). I only download 1 email account from Network Solutions for the past 5 years. 2. Email 1 - name2.domain, Email 2 - used when Soccer Coach, Email 3 - everyday email I get downloaded from Network Solutions. 3. When I tried updating years ago, from v68.12 to the v 78s or so, all the local folders I set up under Email 1 disappeared but the folder structure remain on the hard drive. 4. If I move the files out, then in Thunderbird, right click and create the folder again called Email - BW the folder is created and blank. 5. Then I shutdown Thunderbird and move the files back and then when I go back into Thunderbird I see some of the folders. 6. If I repeat this process, I see some of the folders and I don't see other. 7. I am trying to export the data out of the Email - BW folder, but the Using IMportExport NG in v68 doesn't match up with the version with Thunberbird v153. 8. Do I need to try to load Thunderbird 78 and try to import the files? I have the data file. I have the msf file I have the folder.sbd file It just doesn't show up on the left panel? Help Please.

I have a recurring email which is spam at it's worse. I identified it as spam/junk, ran the filter as instructed. Will not go away. Is there anyway I can permanently get rid of it? ecare.all.r@emaildl.att-mail.com

Kubuntu 24.04 Firefox 154.01

{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers."

"Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}

   I am already "signed-in" (by Password Mgr.) so can't get
   the Mozilla Account Sign-in Dialog, so don't see a link to
   "Forgot Password"

{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers. The recovery key keeps this data connected to your account. Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}

   So if I "log out", my data will be erased, and I don't know where -
   or if - I have a local copy.  So far, a search hasn't found anything
   or I don't know exactly what to search for.  Catch-22.  If I could
   get back to the login dialog without losing the stored data, I HAVE
   a Recovery Key.

   What can I do?  Please help me, O'Obi Wan Kanobe!