Showing questions tagged:

T'bird 155.0 not working properly

On 3 August, Thunderbird was automatically updated on my Mac Mini to Version 155.0. Ever since, all incoming mail is placed in a folder called Satellite Radio, and distri… (read more)

On 3 August, Thunderbird was automatically updated on my Mac Mini to Version 155.0. Ever since, all incoming mail is placed in a folder called Satellite Radio, and distribution to the proper mailboxes stops.

Open 3

Cant Add email Address

Trying to set up you Thunderbird Im used to Outlook. The setup here is not the same and it won't connect. The "Manual Account Configuration" is not the same as the pictur… (read more)

Trying to set up you Thunderbird Im used to Outlook. The setup here is not the same and it won't connect. The "Manual Account Configuration" is not the same as the pictures here. Pic 1 = What your system picked Pic 2-3 = Is whats in my Outlook pick 4 = is what happens.

In your help: "Manual Account Configuration" These pictures look nothing like what I see in your setup I could use some help. Im uninstalling Microsoft 365 and replacing it with LibreOffice and Thunderbird.

Id rather donate than have 365 main Email is home@barrysplace.ca AS you can see, im using a email that i rarely use. dont want to mess with the main ones

Open

Unable to add AOL account

I have three AOL accounts for various reasons. Until recently, all three were available and working in Thunderbird - no issues. A few days ago on start-up, I had a pop-up… (read more)

I have three AOL accounts for various reasons. Until recently, all three were available and working in Thunderbird - no issues. A few days ago on start-up, I had a pop-up requesting indicating that my password for one of these accounts had not been recognised in Thunderbird. The account was working fine on another device, ipad. Re-entering the password didn't give me access to the account, and in desperation I deleted the account from Thunderbird. I then tried to re-create it, but although Thunderbird shows all the correct(?) details in the account settings, it actually just gets all the ...box contents from another of my accounts. Does anyone have any ideas how Thunderbird references existing account when add a new mail account, or how to stop Thunderbird referencing an existing account please?

Open 2

pCENT error for Yahoo when using OAuth2

I have two Yahoo accounts in Thunderbird. One uses normal password and works great. For the second one, Thunderbird forced me into OAuth2 and it constantly returns all k… (read more)

I have two Yahoo accounts in Thunderbird. One uses normal password and works great. For the second one, Thunderbird forced me into OAuth2 and it constantly returns all kinds of connectivity errors. I've tried to re-add the account with normal password, but Thunderbird returns that the password is not correct. What is pCENT? Is there a way to force Thunderbird into using normal password?

Open

Lost all email filters circa Aug. 4 (approx.) - emails impossible to use/control

Kubuntu 24.04 Firefox 154.01 {Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access… (read more)

Kubuntu 24.04 Firefox 154.01

{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers."

"Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}

   I am already "signed-in" (by Password Mgr.) so can't get
   the Mozilla Account Sign-in Dialog, so don't see a link to
   "Forgot Password"

{Quote from Mozilla Support:} "Impact on data after a password reset: If you reset your account password with a recovery key, you keep access to encrypted sync data (like bookmarks, passwords and settings) on Mozilla’s servers. The recovery key keeps this data connected to your account. Without the recovery key, this synced data is erased for security. However, if you reset your password on a device that has a local copy of your data, signing in with your new password will re-upload the local data to Sync. On a device without local data, the synced data will be permanently lost." {Unquote}

   So if I "log out", my data will be erased, and I don't know where -
   or if - I have a local copy.  So far, a search hasn't found anything
   or I don't know exactly what to search for.  Catch-22.  If I could
   get back to the login dialog without losing the stored data, I HAVE
   a Recovery Key.
   What can I do?  Please help me, O'Obi Wan Kanobe!
Open 1

Reply-To filter doesn't work

I am using thunderbird client on arch linux. I am trying to filter by adding "Reply-To" as a filter. If i look into the source of the email i am trying to filter (i get l… (read more)

I am using thunderbird client on arch linux. I am trying to filter by adding "Reply-To" as a filter. If i look into the source of the email i am trying to filter (i get like 100s of spam messages and only the Reply To seems to be from the same domain in the end) the Reply-To appears in there.

Any idea how to fix that? The other rules work fine, this one only seems to not work

Open 4

When Updating from v68 to the next version up, the sub-folders I had on my 2nd email account (POP) all disappeared on the left panel but still exists on windows explorer as I can see all the files

When Updating from v68 to the next version up, the sub-folders I had on my 2nd email account (POP) all disappeared on the left panel but still exists on windows explorer … (read more)

When Updating from v68 to the next version up, the sub-folders I had on my 2nd email account (POP) all disappeared on the left panel but still exists on windows explorer as I can see all the files.

1. Using v68.12 with 3 Email Accounts (POP). I only download 1 email account from Network Solutions for the past 5 years. 2. Email 1 - name2.domain, Email 2 - used when Soccer Coach, Email 3 - everyday email I get downloaded from Network Solutions. 3. When I tried updating years ago, from v68.12 to the v 78s or so, all the local folders I set up under Email 1 disappeared but the folder structure remain on the hard drive. 4. If I move the files out, then in Thunderbird, right click and create the folder again called Email - BW the folder is created and blank. 5. Then I shutdown Thunderbird and move the files back and then when I go back into Thunderbird I see some of the folders. 6. If I repeat this process, I see some of the folders and I don't see other. 7. I am trying to export the data out of the Email - BW folder, but the Using IMportExport NG in v68 doesn't match up with the version with Thunberbird v153. 8. Do I need to try to load Thunderbird 78 and try to import the files? I have the data file. I have the msf file I have the folder.sbd file It just doesn't show up on the left panel? Help Please.

Open

Issue with settings - Acocunt details

having issues with accounts in my Thunderbird. when I go to account settings and click through the different accounts None of the details are changiong on the right pane… (read more)

having issues with accounts in my Thunderbird. when I go to account settings and click through the different accounts None of the details are changiong on the right panel, and I can't edit anything as it won't save.. I also can not delete any of the accounts, it just does nothing. I was just trying to add an acocunt, and somehow have come across issues.

I have attached a screenshot to assist If anyone knows what's happening please give me some direction It would be much appreciated.

Open

How can I get emails coming into the correct account and be able to send responses, as well as new messages?

When I returned from a 20-day vacation, I had a message that “Thunderbird had a problem and crashed. We’ll try to restore your tabs and windows when it restarts….” I do n… (read more)

When I returned from a 20-day vacation, I had a message that “Thunderbird had a problem and crashed. We’ll try to restore your tabs and windows when it restarts….” I do not know when the “crash” happened. However, I have had problems with my 5 AOL email accounts and sometimes the 3 GMAIL accounts since August 20. The AOL accounts are the worst problems. Emails from one account are coming through under a different email account. This is happening with two accounts. Emails for one of the accounts is not coming through at all. I can read messages; but I cannot send any messages through any AOL account. Sending messages through the GMAIL accounts is sporadic in going through. Although my husband and I have separately checked all TB menu items, tools, & settings, we have not found the answer to correct my problems. Any help is appreciated.

Open

Since two weeks ago, when I sent a message, receiver could get my message, but there were no sent recoed in my Sent Message box.

I like to know what is the problem at my e-mail setting? Since two weeks ago, when I sent a message, receiver could get my message, but there were no sent record in my Se… (read more)

I like to know what is the problem at my e-mail setting? Since two weeks ago, when I sent a message, receiver could get my message, but there were no sent record in my Sent Message box.

Open

local Folders

My thunderbird would not open. Said the file location couldn’t be found. I read online it recommended that I uninstall the application and reinstall. This fixed my issue … (read more)

My thunderbird would not open. Said the file location couldn’t be found. I read online it recommended that I uninstall the application and reinstall. This fixed my issue with being able to access thunderbird but during the install all of my local folders were removed. Is there anyway I can get these back? I also lost all of my address book contacts.

Open

Thunderbird not connecting to server. Cannot send or receive emails.

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20… (read more)

Thunderbird not connecting to server. It says timds out and an error occurred connecting to mobile.charter.net. I can neither send or receive emails. This started 8/20/2026

Open 31 9

Unexpected password requests when starting Thunderbird

Hello I use Thunderbird (153.2 0esr) on a win 11 PC. I have some POP email accounts with btinternet which work. I want to change. them to IMAP accounts using the same em… (read more)

Hello

I use Thunderbird (153.2 0esr) on a win 11 PC.

I have some POP email accounts with btinternet which work.

I want to change. them to IMAP accounts using the same email addresses.

Before I do this I have several minor problems within Thunderbird, which I would like to sort out before copying the Thunderbird files as a backup.

Rather than list them all, it's possible that fixing the first may solve others.

When I open Thunderbird I see this message... see FIRSTCalendar if it hasn't been inserted into the text

I have never (knowingly) used BT's calendar. Clicking cancel removes the report and does not stop any of the BT mail accounts working.

I tried using the username and password of the default account but password of the default account without success. At a later stage this appears...

See SECONDcontacts if not inserted here

The address displayed is one that I have deleted from my BT Email account.

It is no longer shown as one of my BT accounts in the email management page in MYBT or in Thunderbird

Again, clicking Cancel does not stop my BT email accounts working.

Any suggestions how to fix this, would be welcome.

Cheers

Dave

Open 2

All the text I type in Thunderbird emails is suddenly underlined in red, as though spelling is wrong - how can I stop this?

Please tell me how to stop this. I have spellcheck enabled and a English (UK) dictionary selected. This problem has just started. My computer is old now and I'm running W… (read more)

Please tell me how to stop this. I have spellcheck enabled and a English (UK) dictionary selected. This problem has just started. My computer is old now and I'm running Windows 10. I had to do a 'hard shut-down' recently when my computer was unresponsive - might this have caused the problem? This underlining is only happening in Thunderbird, not in Word for example. I would be grateful for a simple solution as I'm not very computer-savvy.

Open

Thunderbird loses passwords

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwor… (read more)

Twice in the last fortnight Thunderbird has lost all email passwords - the Tools/Settings/Privacy and security/Saved passwords just leads to a blank box where the passwords usually are. Thunderbird will no longer collect email and keeps asking for passwords for email accounts. This happens even when the option to 'save password' has been selected. I think this is probably happening at the point when the PC is rebooted. Thunderbird version 153.1.1esr (64 bit) and Windows 10. Using System Restore has not resulted in recovery of passwords. Several different email accounts/email providers are involved - outlook.com, tiscali.co.uk and zohomail.eu. Broadband provider is Zen.

I notice that the Appdata/Roaming/Thunderbird/Profiles/w2anb37y.default folder contains a number of files named with such names as 'logins.json-8.CORRUPT' - with 'Date Modified' being mostly either 17th August or today 31st August - so it might look as though password data is becoming corrupted.

Can you assist?

James

Open 8

Can't get rid of an email (junk/spam) ever with the filter. Keeps reocurring. Bad Spa.

I have a recurring email which is spam at it's worse. I identified it as spam/junk, ran the filter as instructed. Will not go away. Is there anyway I can permanently g… (read more)

I have a recurring email which is spam at it's worse. I identified it as spam/junk, ran the filter as instructed. Will not go away. Is there anyway I can permanently get rid of it? ecare.all.r@emaildl.att-mail.com

Open

Special Ring

I have Win11, Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0, and several accounts (The box below won't take anything past "Thunderbird Window.") I'm looking for … (read more)

I have Win11, Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0, and several accounts (The box below won't take anything past "Thunderbird Window.")

I'm looking for some way to make a different ring either for one of the accounts or for certain domains or for a subfolder -- any way that I'll know when something comes in from specific domains. The special ring(s) can be for each of the two domains or both of them. Can that be done?

Open 6 1