Thunderbird Community Forum

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems before change. Grateful for help.

Should I reinstall?

Hi using 153esr and Win11

I have my emails on an encrypted drive. Until now if I closed Thunderbird I would have to enter my Master/Primary password before and emails would show, i.e they were protected from casual view.

Now if I type [cancel] at the request for a password, twice in a row than all my emails are visible.

I though it may be this new thing where the [close] icon functions differently, but even if I close via the menu File > Exit it seems Thunderbird still has access to my emails without authorisation.

Any ideas would be useful

Thanks

Hi.

Just had a not requested update to 153 esr, which in itself is generally fine, with a small exception.

The windows min, max and close buttons all come up with a code.

Probably just some weird setup I have but any ideas will be welcome.

I use userChrome.css to give a background colour, so maybe the ID of each has changes for any css

1. titlebar-min{height:1.66em; background:#00b !important}
2. titlebar-max{height:1.66em; background:#090 !important}
3. titlebar-close{height:1.66em; background:#d00 !important}

but I don't see how that would effect the actual bare icon

Thank you

Thunderbird has stopped downloading mail from the outlook account for my prime account, but my secondary account also outlook is OK. It kept asking to sign into my account then directed me to a web page to sign in for outlook, but it would only let sign into the 2nd account. I have tried uninstalling Thunderbird and re-installed it but still have the same problem.

Greetings,

I just downloaded Thunderbird onto my new laptop. I use AOL as my mail server (not voluntarily; they own the verizon.net email domain). This is also my 1st foray into IMAP.

On Thunderbird, there are two "Drafts" folders (identical spelling). My draft emails go to one of the two. I cannot unsubscribe from either by using the any of the methods I found on here (including: uncheck, close Subsribe, close the program, wait a few mins, then open the program). The result is that both "Drafts" folder remain on the LH panel and both remain checked in the Subscribe window.

An interesting note is that the properties of the "Drafts" folder that does not receive draft emails is: "imap://w5mt%40verizon.net@imap.aol.com/Draft" with the Name in the Folder Properties window as "Drafts" (this cannot be changed in the Folder Properties window). The properties of the "Drafts" folder that does receive draft emails is: "imap://w5mt%40verizon.net@imap.aol.com/Drafts" with the same Name, "Drafts".

Just to make things more entertaining, AOL Mail also has two "Drafts" folders; one is in the list of folders below Inbox and does not receive draft emails, the other is in the Hidden Folder List and that is where draft emails go. The "Draft" in the main folder list can't be manipulated (e.g. moved). The one in the Hidden Folder List can't be moved to anywhere outside the Hiden Folder List.

In Thunderbird, I would just like the "unused, undesired" "Drafts" folder to either be deleted or hidden. At present, neither option seems possible.

Thoughts appreciated.

Thanks Matt T

I have thunderbird installed on my PC, and my main email account is a gmail account. I download from gmail using POP protocol (SSL/TLS connection security, OAuth2 authentication). I have been using these settings for a long time (15 years?).

This afternoon, thunderbird stopped downloading my messages. No error messages : just "no new messages to download".

I can see (by logging directly into my gmail account using my browser) that there are new messages on the server. They're not spam or junk, and they're not getting downloaded into my (local) spam folder. They're not getting downloaded at all.

I still have room on the google server (it's about 87% full), and room on the hard drive on my computer (about 3 GB).

Seems like soon as a batch of emails download they all open up immediately or at least as soon as I open or delete one they all open. Never had this happening until just late this week.

thunderbird is not able to access mail.twc.com for 2 days now. Spectrum webmail didn't work yesterday, but is now functional. Thunderbird may need a fix to deal with whatever changes Spectrum made to its mail server,

Incoming mail on my windows 11 computer has begun appearing in the Sent folder instead of the Inbox. It appears to have started 7/26/26. When I right click on the message I see an option to "move to inbox again".

  This does not happen on my Macbook.

The thunderbird server seems unresponsive and doesn’t recognise my password - what can I do? I can get my emails on my iPhone, luckily, but feel safer from scamming when opening them on my laptop. Please advise - thanks. Ps I have recently donated to Thunderbird!

At one time, I was able to access my email with Thunderbird. Then Thunderbird stopped working, and I didn't have time to research why. Monday, I bought a new Macbook. After installation, Thunderbird says "account settings found." Then it asks for a password. My password no longer works. Instead, I get a message: "Authentication failed. Unable to log in at server. Probably wrong configuration, username or password." What, if anything, can I do?

In the process of changing from Windows to Linux, I have entered the details of my email account and it is fine when I press re-test, but when I press done it is not fine anymore. The email is “freeuk.com” which is still active but Freeuk itself isn’t, but the service was taken over by Claranet with a “clara.net” setting, so I imagine that may be relevant. Any help (not too technical please) would be appreciated. Thanks.

This is a follow-on to a question I asked yesterday. I appear to have accidentally deleted the main Profile I use for email. However - thinking back - I'm 99% sure I clicked the 'Don't Delete Folders' command. This supposedly deleted the Profile name BUT retained all the information in 'storage' - but where is that located?

How can one setup a sending email server with same address and username but different passwords?

When trying to setup 2 different accounts i find a thunderbird limitation using API email password which have same smtp server address and username and only differs in password.

Is there a workaround?

I want to get all my emails down and saved before Yahoo starts deleting them. I asked already and got directed to the tool Importexporttool.NG which I got. Installed. Tried it. It didn't work. Something wrong on that machine. Big mess. Now I am here on a new machine: linux mint, new Thunderbird. complete with the tool. I have got two accounts with yahoo. I have one set up via IMAP and it has downloaded everything. Inbox and nearly 100 custom folders. The second one is not set up yet. Next step I think is to get all these emails, custom folders and all, into 'local folders'. Then set up the other account and do the same Then I'm done. Right now I have a hitch: can't clearly see how to do this with Importexporttoolng and certainly don't see any other way. You will appreciate that with 100 folders manual on each folder is something i want to avoid if i possibly can. We only have about three days left I think. Anyone can steer me through this?

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1. How to move mail between two different Macbooks with different OSX and different versions of Thunderbirds?

How do I move my email profiles (there are several) from an old Mac to a new one, when the old Mac can't be upgraded anymore and the Thunderbird versions don't match?

Old Macbook OSX Monteray 12.7.4 can not go any higher on OSX due to hardware not being compatible Thunderbird 140.5 Oesr 64 bit - don't know if it can be updated or not, but expect not. Minimizing run time as much as I can because the fan is going nuts and I think the battery is going - gets very hot.

I copied all the different profile folders from the Old Mac to an external drive. However, I don't think I can just plop them in to the new Profiles folder on the New Mac, given the Thunderbird versions and OSX version don't match.

New Macbook OSX Sonoma 14.1 Thunderbird 153.0.2 aarch64 Not updating to Tahoe yet because then I can't use my 2019 MS Office products - need to save up to update those first

All I need is e-mail - not calendars, contacts etc., although it might be nice to to have those Thanks in advance

2. How to .pdf old emails (With attachments) Also, the profiles folder is huge (219 GB), with multiple profiles and I want to save old emails (with attachments) into .pdf and appreciate advice on what .pdf converter/file converter would be best. It doesn't have to be free. It does need to respect my privacy.