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After Thunderbird September update, all messages from one of my accounts go directly to Delete folder.

This problem happened after the September update. No changes to any message filters. I am not the only one having this problem. What changed in the update that could h… (read more)

This problem happened after the September update. No changes to any message filters. I am not the only one having this problem. What changed in the update that could have caused this problem? I have had to delete the problem account from Thunderbird because every time I move the messages back to the Inbox in Outlook, Thunderbird would move them back to Delete.

Solved 2 1

why do the emails go to local trash folder

Logged into Thunderbird this morning. On current version. Noticed that the local trash folder had emails in it. I have not changed any of the multiple account setting.… (read more)

Logged into Thunderbird this morning. On current version. Noticed that the local trash folder had emails in it. I have not changed any of the multiple account setting. Send some test emails fro 2 accounts and they ended up in the local folder trash. What has happened. I want this redirection to stop. What other demons have been created by the current update. HOW CAN i fix this problem?

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My Thunderbird Account was updated by TB on 2 September and since then all of my new emails go to Trash and although I've tried the various responses to such questions I've been unable to change the problem and I'd very much like your assistance please.

My Thunderbird Account was updated by TB on 2 September. Since then all of my new emails go to Trash. Although I've tried the various responses to such questions, I've be… (read more)

My Thunderbird Account was updated by TB on 2 September. Since then all of my new emails go to Trash. Although I've tried the various responses to such questions, I've been unable to change the problem and get my new emails to come into my Inbox. I'd very much like your assistance please. Thank you.

Solved 8 4

All incoming email going into one folder

Since the last (v155) update, TBird started putting all incoming email into one subfolder under my main inbox. I have several message filters that sort incoming mail into… (read more)

Since the last (v155) update, TBird started putting all incoming email into one subfolder under my main inbox. I have several message filters that sort incoming mail into various folders. When I disabled the message filter associated with the folder in question, the email started coming into my inbox folder again. The message filter connected to that folder has not been changed in a while, and is a "match any of the following" rule with a number of specific from/contains/[text] entries. When I examined the filter closely, I found two rules where the [text] field was blank, which apparently was causing the problem, but as I said, I haven't changed the filter in a while - what recent change might have caused this? (Either adding empty fields or else considering [blank] to be equivalent to [any].)

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Deleted messages reappear in Thunderbird Inbox

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox. I keep my … (read more)

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox.

I keep my Inbox empty and it stays that way, except for these 3 messages. Removing them from the Trash folder has not solved the problem.

My email provider is netaddress.com via POP3 account. I signed on to look at my inbox on their site via a browser, and the messages aren't there.

I have tried repairing and compacting the inbox, but the messages continue t reappear.

Do you have any other suggestions?

TIA.

ChuckM

Solved 4 1 40

I am being asked for "new password" when sending email and it doesn't recognise my normal password

Q.1. As the smtp server setting is "normal password" (screenshot 1), and I am entering my "normal" gmail password, why is it being rejected (screenshot 3)? Q2. Why am I… (read more)

Q.1. As the smtp server setting is "normal password" (screenshot 1), and I am entering my "normal" gmail password, why is it being rejected (screenshot 3)?

Q2. Why am I being asked for a "new password" (screenshot 2)?

Solved 1

Account_hub x804b000a nslOService.newURI

Hi! Trying to add new account on latest Thunderbird instillation, added information/configuration what I use on another computer and in the end it says: Component returne… (read more)

Hi!

Trying to add new account on latest Thunderbird instillation, added information/configuration what I use on another computer and in the end it says: Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nslOService.newURI]

Checked 10x for typing errors and it says same error. These account settings works great on previous versions wihtout Account Hub

How can I solve this?

Best regards,

Solved 4 1

stop auto email downloads

Thunderbird keeps bringing in emails automatically. I don't want it to download anything until I ask it to. This just started when i had to reinstall Tbird after it stopp… (read more)

Thunderbird keeps bringing in emails automatically. I don't want it to download anything until I ask it to. This just started when i had to reinstall Tbird after it stopped working for me. 1. It downloads emails automatically 2. I only want emails upon my specific request. 3. I can no longer find any switch to allow me to turn of auto downloads.

Solved 7

New Emails going into a random folder instead of the Inbox

As of September 3, 2026 all my new emails are going into a random folder instead of the inbox. This is also happening on my wife's PC plus and we are not getting the emai… (read more)

As of September 3, 2026 all my new emails are going into a random folder instead of the inbox. This is also happening on my wife's PC plus and we are not getting the emails to our iPhones until we get out of Thunderbird. What has changed? This has not happened before.

Solved 4

Sending of the message failed. An error occurred while sending mail. The mail server responded: Sender address rejected: not owned by user Please check the message recipient "christine.krieger@a1.net" and try again.

Sending of the message failed. An error occurred while sending mail. The mail server responded: <anonymous@[10.0.0.31]>: Sender address rejected: not owned by user … (read more)

Sending of the message failed. An error occurred while sending mail. The mail server responded: <anonymous@[10.0.0.31]>: Sender address rejected: not owned by user a1.914306843. Please check the message recipient "christine.krieger@a1.net" and try again.

why do I get this on new download

Solved 1

Outlook.jpをThunderbirdで使用すると受信は正常ですが、SMTP送信時に「SmtpClientAuthentication is disabled for the Mailbox」と表示され送信できません。

Outlook.jpの個人アカウントをThunderbirdで使用しています。 IMAPは outlook.office365.com / 993 / SSL/TLS / OAuth2 で正常に受信できます。 SMTPは smtp-mail.outlook.com / 587 / STARTTLS / OAuth2 で送信すると、 535… (read more)

Outlook.jpの個人アカウントをThunderbirdで使用しています。 IMAPは outlook.office365.com / 993 / SSL/TLS / OAuth2 で正常に受信できます。

SMTPは smtp-mail.outlook.com / 587 / STARTTLS / OAuth2 で送信すると、 535 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox. と返されます。

smtp.office365.com / 587 / STARTTLS / OAuth2 も試しましたが、こちらは接続タイムアウトになりました。 MicrosoftアカウントのOAuth2認証と2段階認証は完了しています。 Outlook Web版・新しいOutlookでは送受信正常です。 Microsoftサポートには問い合わせましたが、Thunderbird側へ確認するよう案内されました。

この状態でThunderbird側にまだ確認すべき設定がありますか? それともMicrosoft側でSMTP AUTHが無効になっている状態でしょうか?

Solved 7

Emails have down loaded without headings and sometimes without text

I have Thunderbird 154.0 (64-bit) on Windows 11. When I opened Thunderbird this morning, it originally gave a message that the connection to the email server had failed.… (read more)

I have Thunderbird 154.0 (64-bit) on Windows 11. When I opened Thunderbird this morning, it originally gave a message that the connection to the email server had failed. Before I had time to look into this, it downloaded a number of emails without headings and sometimes without text. However, Thunderbird on my Android phone, I discovered subsequently, had downloaded all the messages correctly. The problem seems to have now corrected itself for subsequent emails, but is there some way I can force the download of these previous incomplete emails? Also, this is a very recent update to Thunderbird - I think it was installed in the last few days. Is it a problem with the update and is it likely to occur again?

Solved 4

all INBOX emails disappeared--no luck repairing folder or deleting INBOX.msf but they are still showing on provider website

all INBOX emails disappeared from one of my email accounts. The other is working fine. Emails that were still open in one of the tabs are also now just an empty tab. --… (read more)

all INBOX emails disappeared from one of my email accounts. The other is working fine. Emails that were still open in one of the tabs are also now just an empty tab. --no luck repairing folder or deleting INBOX.msf. If I go to the Charter/Spectrum website the emails are still showing What should I try next?

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How can I get Thunderbird to allow me to send or respond to a group message of more than five recipients?

Here is the message I get. Very inconvenient... Sending of the message failed. An error occurred while sending mail. The mail server responded: Too many recipients. Pleas… (read more)

Here is the message I get. Very inconvenient... Sending of the message failed. An error occurred while sending mail. The mail server responded: Too many recipients. Please reduce the number of recipients and try again. AUP#Out-1550. Please check the message recipient "........" and try again.

Solved 2

IMAP accounts no longer update - Charter/Spectrum email hosting

I have two Charter/Spectrum email accounts (domain is charter.net) set up via IMAP in Thunderbird (latest version) on Windows 11 Pro (also latest version, August 2026 CU … (read more)

I have two Charter/Spectrum email accounts (domain is charter.net) set up via IMAP in Thunderbird (latest version) on Windows 11 Pro (also latest version, August 2026 CU is installed). They no longer update; at the moment I see no email in either after 8/27/26 around 5:00pm EDT. Confirmed via Web access there are emails after this point (a couple dozen at least, in each account).

Most recently I've tried repairing the Inbox mailbox for both. No help. Because I did that, Thunderbird now shows no emails in my Inbox even though it'd had hundreds of them before.

Note, I'd noticed the same problem a week ago, had tried fixing it at that time by removing both accounts and adding them back. They worked for a few days but then stopped working again on 8/27 as noted above.

Another oddity: If I go onto synchronization settings (right-click on account name then Subscribe), it shows no folders available to subscribe to. The folder list is empty and the Refresh button is grayed out. It shows it looked up and connected to mobile.charter.net at the bottom of the dialog, so I'd expect it would have retrieved the list of IMAP folders, but apparently it got nothing. And it refuses to get anything.

I assume I can remove the accounts and add them back, but why should this be necessary every few days? Seems bizarre. Thunderbird used to work with these accounts very well but now it seems to have blown up. Who decided this is how IMAP works?

Solved 4

If I add a second gmail account, receive mail there and respond, which account will appear as the responder

I'm running Thunderbird 154.0 setup with my primary gmail account. If I add a second gmail account and receive email from there, when I reply to that will my response ap… (read more)

I'm running Thunderbird 154.0 setup with my primary gmail account. If I add a second gmail account and receive email from there, when I reply to that will my response appear to be from my primary or the new, second gmail account?

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Thunderbird will not take my SMTP information

I finally got Thunderbird to not go to Rogers every time I get email. But now I cannot send any email from any address.When I try to send I get an error message. I cannot… (read more)

I finally got Thunderbird to not go to Rogers every time I get email. But now I cannot send any email from any address.When I try to send I get an error message. I cannot add an SMPT server as it will not take it

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