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Thunderbird profile does not have a Mailboxes folder in Local Folders nor any individual mailboxes

Obviously made an unidentified mistake while backing up my Thunderbird profile: when re-starting Thunderbird after the backup, it installed again and created a new profil… (read more)

Obviously made an unidentified mistake while backing up my Thunderbird profile: when re-starting Thunderbird after the backup, it installed again and created a new profile. However, this new profile lets me download and upload new messages but does not include a "Mailboxes " folder in "Local Folders". The individual mailboxes and the "Mailboxes" folder still exist in the old profile. I need to recover these into the new profile without loosing the messages I received since the mishap.

I am old and not very savvy about computers and am afraid to screw things up further if I do anything haphazardly.

I see several possible solutions like 1) forcing the use of the old profile (how exactly? would I lose the new messages?), 2) copying the old "Mailboxes" folder and putting it in the new profile, (how exactly and where?), 3) same thing but with the whole old "Local Folders" file and 4) also, there might be better ways than these to handle my problem (how?).

But I am worried that if I try these things willy-nilly, I'll screw things up further or loose the messages I received since the mishap or trigger other bad consequences.

Please help. Thanks

Jean L. Loyer

Asked by loyer@redshift.com 4 months ago

Answered by AgnesRM 4 months ago