Thunderbird Support Forum

After the latest Thunderbird update (version 102.11.0 32bit)the "Inbox" box, which is supposed to show all incoming emails for different accounts, does not display anything, while on individual accounts the emails display regularly. Thanks

(POP3 client accounts on Win10 Home)

Moved my Postbox v3.x POP3 client Profile (mbox, msf formats) to new Laptop with fresh install of old saved version 52.8.0 Thunderbird Client POP3.

Upon first open after the Profile copy to TBird noticed a Popup saying migration updating. Checking version it had updated from 52.8.0 to 60.9.1 (32bit)

QUESTION: Just curious if anyone else has had this happen (?) and is this something that TBird does on it's own to fix any migrated Profile issues regardless of Update settings?

(BTW looking at new Acct settings that came with copied Postbox Profile it still had the [ ] Check for new messages at startup UNCHECKED. All my Mail and settings were there and functioning) [ EDIT CORRECTION, the above BTW line was my confused error of presentation. I meant to say that TBird Options->Advanced->Update it had a selection dot by->Never check for updates. I apologize for my sloppiness therein. ]

I have 3 email accounts in Thunderbird, all POP3 type via Spectrum.

I’ve been having intermittent problems with one of the accounts, namely that I can't delete some messages in the Inbox. (The Inboxes for the other 2 accounts seem to be fine.) When I try to do so I get a "Thunderbird is not responding" message and everything freezes. I have to use Task Manager to exit the program.

I went to Help >Troubleshooting and cleared the cache, disabled add-ons, etc., but no luck so far.

I would really appreciate any suggestions. If the only remedy is to uninstall and re-install TB, how do I do that?

Thanks!

What's up with line wrap in Thunderbird, this is really perplexing. In both TBird versions 60.9.1 on my laptop and a higher version on wife's laptop could not get any functional line wrap in Write (compose new message). Even after changing settings it still just types out one loooooong line.

--In TBird config editor devtools.scratchpad.wrap.Text default boolean false mail.wrap_long_lines default boolean true mailnews.wraplength default integer 72 plain_text.wrap_long_lines modified boolean true <-changed to true (same in prefs.js) view_source.wrap_long_lines default boolean false

Hi!

I recently added my caldav calendar to thunderbird and noticed that the event times are off by an hour. Going into Settings -> Calendar, there's a drop down for timezone, the selected one is UTC+1 whereas I'm on UTC+0 and I can't seem to set it to plain GMT/UTC (I can select that timezone on single events though), and there does not seem to be a single country or region in that timezone list that's on UTC+0 with no DST.

Is there some way to set the calendar time zone to UTC+0?

In thundertbird 102.11.0 (32-bit). unread messages remain unread aftrer selecting the message. I have to opeen the message in order to mark it read. This is different from what happened beforew. just selceting the message would make it Read. This is slow as I dont always need to open messages In Settings > General, Reading and Display, Automatically mark messages as Read ius checked, and Immediately on Display

These are both POP3 client accounts. I recently installed an old saved version 59.x.x [Correction, was Ver 52.8.0] of Thunderbird on new Laptop and started Thunderbird, choosing to later create Email account data. Stayed in long enough to set few things including Auto Update to OFF and then exited (didn't want any surprises right now). I then (in file manager) copied the all the contents of my Postbox 3.x Profile (the root folder files and Mail Folder, did not include minidumps) to the new created Thunderbird Profile (overwriting everything with same name). Then restarted Thunderbird and Popup came up saying migration updating or something like that, but it came up with all my old Postbox email folders and email and all my account settings. My old Postbox profile had the [ ] Check for new messages at startup UNCHECKED, which that all came up in Thunderbird just fine. Because I wanted to check Thunderbird out a bit before I started taking stuff off the server with it. I then checked the TB version and it was then 60.9.1 (32bit). So it did update which was surprising since I had updates set to OFF both in Thunderbird and the old Postbox Profile accounts. Ok so whatever with that, the thing I wish I could change now is there any way to hide the Subject Column in the Message list. I only need Correspondents and Date, the Subject is in the message at left anyhow. But for some reason Subject is not listed in the column selection drop down. Also all the messages in the inbox that I replied to have arrows pointing Left and cannot seem to make them go away. Just wondering what's all that about. Thanks for any input.

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't work until I deleted the original. I did a save so I have all the files, now which ones need to be restored. ( a full file backup prior to adding new profile so all org profile files are available)

A profile directory displays all of the folders, 2 files for each folder a MSF and an MBX. Some also have a file type of File.

Which has to be copied, will the folders be created with the copy or do I need to create them in thunderbird first ?

I have a problem with the import of my b/u profile into new install of tBird. I see the mail folder copied to my C:/, but I can't pull anything up in the new install. I let TBird accept the default of imap, and now find the mail:Local folders may be in POP. Is that why I can't pull them up in the program? If so, do I change the program from imap to Pop3, or is there some other way to get the old mail into right place. I'm sorry I've confused, been working on this all day and it's really a stretch for me. Thanks in advance. Stacy

Yesterday I was answering a message on Tbird and I somehow fat-fingered - probably hit Ctrl or Alt -plus a character - in such a way that it damaged the Thunderbird settings for the e-mail account I was using (I have two). The other one is OK, but any time I receive a message on the damaged one I get a warning in yellow across the bottom of my screen that "A unique identity matching the From address was not found. (plus some more verbiage)."

I have found that if I move messages from that inbox to my other one, they then behave normally, can be responded to, etc.

What have I done and how can I fix this?

The message filter has been turning off on its own and randomly only at certain email addresses for some time now.

The email address is on our own domain, but other email addresses on the same domain are not experiencing this phenomenon.

Also, if I delete the address and recreate it, or re-set up my email in a completely new environment, the phenomenon recurs.

Any advice on email filters would be greatly appreciated.

＊We apologize that this may be difficult to read due to automatic translation.

What do I need to type into the Advanced Preferences search box to reset the options for blocked remote content?

Since my ISP had an outage, all emails I receive either have blank image frames or are text only. I checked with them, but they suggested I click on a yellow bar that is supposed to appear at the top with an Option "Allow remote content from all origins listed above". Unfortunately I haven't seen one, so need another way of resetting whatever-it-is that has gone wrong.

I'm using Thunderbird 102.11.0 64bit EN-GB version. I used Thunderbird for many years and have just returned to it. When I use the inbuilt add-ons manager it goes to the en-gb extensions site ( not unexpectedly, but I'm slightly surprised there is more than one site.) If I specify my version of Thunderbird it supplies outdated and/or unsuitable extensions which will not work with my version of Thunderbird. After a Usenet discussion I tried getting them from the en-us version of the site and got at least one extension that worked OK. However, subsequently the same has happened from the en-us address, despite specifying the correct version of Thunderbird, extensions fail from there too. For example the "Open Google Calendar" extension sort of works but has random text overwriting parts of the the calendar. Others are similar. My questions therefore are:-

1) Are the en-us and en-gb sites really separate sites, or am I wasting my time specifying which site I use? 2) Is the extension system really as comprehensively broken as it seems to be? 3) Is anyone doing anything about it? I don't know where to contact the devs direct. 4) I not, what on earth is the problem?

Failing all else can anyone point me to any more help on the topic. I can't find anything on this support site. I haven't been to Bugzilla yet - past experience dictates that it takes forever to get answers there (if at all) and I'm hoping to cut out some of the wait the wait. I'm getting very old now and may not have that long :-)

Regards,

Bob

Checking the servers and domains that are connected by ThunderBird was a horrifying experience:

incoming-telemetry.thunderbird.net aus.thunderbird.net thunderbird-settings.thunderbird.net live.thunderbird.net services.addons.thunderbird.net versioncheck-bg.addons.thunderbird.net versioncheck.addons.thunderbird.net

location.services.mozilla.com

Are you crazy?!? Totally?

I am using Mozilla products for PRIVACY and SECURITY !

I don't want to be collected for telemetry and location! And also for nothing else that is not ESSENTIAL for using the App!

1) Please explain for which reason any and all of the above servers get connected Esp. what is "aus" for and "live"? What does the "settings" host is used for? Why are there 2 "versioncheck" servers?

2) Please FIX this list by removing any and all statistic-collectors like for telemetry and locations! And also by removing other, non-essential hosts!

Thanks!

I have upgraded to the Microsoft 365 Business Professional email service which should allow me to continue with Thunderbird, now that basic authentication is no longer supported.

I have enabled Exchange settings. Also, POP/IMAP and SMTP are authorized in the MS 365 account, and those setting are correct in T-Bird. From within Thunderbird, a login screen for the MS 365 email account is generated when T-Bird attempts to log in to the server, but the log in just takes me to the server page in the browser.

This help article https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 advises that Thunderbird may need to be authorized. I followed the link, but was not able to make it work.

Given the following provided link, what is to be used for {tenant-id} ? https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753

Any other advice? Thank you very much!

I am looking at houses several times a day as they come in on emails. I was hoping there was an alteration in the settings that when clicking on a link it opens that link in the browser, but I don't lose focus from Thunderbird. There could be a hundred emails with house details, and I need to go through them methodically. What would be great to do, is click on the link if interested in the house details and then delete the email. Leaving me opening the new email with more house details, whilst the browser stays in the background. When I have completed the emails, I look on my browser at the ones I found interesting. Is there such a setting or addon for this? I hope I have put this succinctly? Thanks for reading, hope there is an answer.

We no longer have access to our account settings = on account of a cat we presume must have tread on keyboard at some crucial moment, when no one was looking.

The IRC settings line is now so long that it forced the width of the column to a max, leaving no room in the window to access the right hand column, where most of the configuration and prefs can be seen/manipulated. Right column is of zero width now and its border cannot be reached with the mouse and pulled back left.

I suppose one could throw away all settings files but it might be painful and time consuming - trying to reconfig this person's entire settings.

Is there any config file where IRC settings can be text edited back to a normal number of characters?

Failing that - Is there are particular preference file which can be junked, maintaining most other settings on the program?

Or other sage advice appreciated

Thanks

I have now seen a number of Emails corrupted and not just in the inbox (cf. https://support.mozilla.org/en-US/questions/1410819). I also see a closed topic with no clear resolutions about corruption (https://support.mozilla.org/en-US/questions/1381880). I have no antivirus software running and can see no regularities in which messages are getting corrupted. The form of the corruption is that some of the message is retained, but without formatting and with some of the html code (I think, I confess I didn't look closely enough before trying properties, repair ... which did repair it to my surprise, I did try ctrl-U to see the source which showed nothing at all, not even what I could see in the normal view).

I realise that this doesn't make this a very helpful report but the issue is serious enough that I thought I should report it. I will watch carefully for future examples. Is there anything that I should do to get more information assuming, as I fear, that I will see more of this? For now do I just ignore suggestions to compact (I have that on manual) as there looks to be a suggestion that compacting has caused corruption in the past?

TIA,

Chris

Thunderbird version 102.11.0 (64-bit) constantly hangs with no response for like 25 seconds during each instance of a delay! This has been going on now since like 6 previous versions and upgrades! Thunderbird version 102.11.0 (64-bit) running on Fedora Linux 6.2.15-200.fc37.x86_64 constantly hangs even in Troubleshooting mode? I tried re-indexing the Database to no avail? Thunderbird has been reinstalled as well so the issue must be in my Profile and/or Database? I am running in Troubleshooting Mode right now and experiencing the same behavior! Help me resolve this please! I really gets bad when I try to compose an email! I experience multiple delays as i draft an email!

I can't send emails and I get this message -

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. I have checked the outgoing settings for password and it says normal password. This problem started when I changed my BT email password