Showing questions for topic:

I have TB on XP. I added Linux Mint as a dual boot. Can I use the XP document store with the Linux version of TB? TIA

XP has been running for years and has a lot of documents and history in the Thunderbird folders. Linux Mint was installed on a different physical drive. Can I point the… (read more)

XP has been running for years and has a lot of documents and history in the Thunderbird folders. Linux Mint was installed on a different physical drive. Can I point the Linux version Thunderbird to the XP data directory and use both XP and Linux versions of Thunderbird with one set of data files?

Solved Archived 2 70

Is it possible to import and view local (EML) messages without configuring a mail account?

I am exporting private messages from Lotus Notes (work account) to the EML format, and would like to view them in Thunderbird without associating them with an existing ac… (read more)

I am exporting private messages from Lotus Notes (work account) to the EML format, and would like to view them in Thunderbird without associating them with an existing account. After installation, Thunderbird does not show “Local folders” unless an account is specified.

Is it possible to use Thunderbird to import and view the EML files exported from Lotus Notes only locally, that is as a simple archive not associated with an existing account? I am surprised at not finding information on this after an extensive web search. The closest I found is an article explaining how to read local mail accounts on GNU/Linux:

http://askubuntu.com/questions/192572/how-do-i-read-local-email-in-thunderbird

Solved Archived 3 406

Upgrade from 155.0 to 155.0.1 was unstable, reverted

I updated to 155.0.1 via the update modal yesterday, on MacOS Tahoe, and it didn't restart as normal. The main message pane was blank with "No Message Found" (screensh… (read more)

I updated to 155.0.1 via the update modal yesterday, on MacOS Tahoe, and it didn't restart as normal. The main message pane was blank with "No Message Found" (screenshot attached).

I tried installing a fresh 155.0 over, that did not work; but, a restore of the prior app from my Time Machine did work -- that is, the application not the user profile data.

I just thought this was strange; never ran into it.

If there is an issue and I can help test it usefully, I happy to do so (I have backups! LOL).


Forrest

Solved 3 20

Moving .eml files to thunderbird

I have a batch of .eml files from a previous Windows Live Mail that I want to move to my Thunderbird Local Folder (V 52.7.0). I read that you can drag and drop these file… (read more)

I have a batch of .eml files from a previous Windows Live Mail that I want to move to my Thunderbird Local Folder (V 52.7.0). I read that you can drag and drop these files but I do not know where to drop them in Thunderbird. Can anyone assist please.

Locked Archived 2 458

I am moving from Shaw to Telus when Telus adds their web site will I still retain my Addresses book and Folders that are in Firefox?

I have changed from Shaw to Telus, the Telus Tech is unsure if I will loose all my folders and address book within the Mozilla Thunderbird when she changes the Server Set… (read more)

I have changed from Shaw to Telus, the Telus Tech is unsure if I will loose all my folders and address book within the Mozilla Thunderbird when she changes the Server Settings?

Solved Archived 1 160

Setting up my existing email address

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configu… (read more)

Trying to set up existing email address. When I type in info, it says "Configuration found ..." When I hit done, I get "unable to log in at server. Probably wrong configuration, username, or password."

I have a Mac and have been using Apple Mail. I'm not sure what to do next. I was able to open my Apple account, but that password does not appear to work.

Any suggestions as to what I'm doing wrong and how to fix it?

Thanks

<redacted>@icloud.com

Solved Archived 5 91

Access Denied on TB install

Trying to install TB from download. I get the following error message: Access Denied You don't have permission to access "http://login.xfinity.com/login" on this serv… (read more)

Trying to install TB from download. I get the following error message: Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

But, when I login to xfinity through my browser, I can access the mail just fine. What should I do? Thanks for your help. Jerry

Solved Archived 7 140

Can't import vcard version 3 into address book

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to… (read more)

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to import that file into Thunderbird's Address book, none of the fields are populated.

Solved Archived 6 282

can't migrate contacts & calendar from outlook...no command

example: I click on address book, go to "Tools", select "import Everything" and click "Next". a 2nd window opens: "Import Options, Account Settings, Address Book, Filte… (read more)

example: I click on address book, go to "Tools", select "import Everything" and click "Next". a 2nd window opens:

"Import Options, Account Settings, Address Book, Filters and other data from:"

there is no cue to enter a value such as email address or whatever. "< Back" and "Next>" are grayed out. "Cancel" is the only option. Why must i cancel before anything happens?

This same pattern holds true when trying to migrate the calendar from Outlook. The Wizard's Wand is broken?

Obviously, it is operator error...but what is the error?

Solved Archived 2 120

Migrate Postbox to Thunderbird: emails in 2 accounts only have headers, no conent.

Installed latest version of TB and want to migrate account settings and messages from Postbox to Thunderbird. I used the TB import tool and selected the active Postbox p… (read more)

Installed latest version of TB and want to migrate account settings and messages from Postbox to Thunderbird. I used the TB import tool and selected the active Postbox profile to import. All three accounts were imported. All the emails in one account were imported. In the case of the other two accounts, one of which is active and one is inactive, TB only imported the message headers only, not the contents.

I then found a migration app from a software company that was supposedly designed specifically to migrate Postbox accounts and messages to TB. When I ran the app, I got the exact same results as when I did it manually.

Any ideas on why the message content is missing on all emails in the two other accounts? The account settings are unchanged from Postbox.

Thanks!

Solved Archived 3 301

Large profiles - export/move problems

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine … (read more)

Long time thunderbird user but kinda at my wits end. I'm moving to a new laptop and I have noted that the export function does not like profiles larger than 2Gb. Mine is approx 10.5Gb. I followed what seems to be the suggested protocol

- install on new machine, don't create any account, close thunderbird - erase the profile folder and the profile.ini in the new install (I guess this is optional really) - close thunderbird on old machine - copy the protocol and .ini files from old machine to the new one. (there is only 1 file: 1rrz6vdm.default which

     seems odd maybe?) 

- crank up the new thunderbird

Well, I get something, but basically it is a pale ghost of what is there in my old machine. Have tried dozens of variants on this process with no love.

Help? Thanks

Solved Archived 4 652

Quicktext incompatible with version 140

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't c… (read more)

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't care how good 140 might be; if I can't use my app, QUICKTEXT, then I don't need this. How do I go back to 128 or to a version that works with my extension?

Solved Archived 10 947

Migrating to new pc - can't see Events and Tasks

Hi, I have used Thunderbird for some years and it works well for me. I don't do anything fancy, just mail, calendar and tasks as a stand-alone user. I'm migrating to a ne… (read more)

Hi,

I have used Thunderbird for some years and it works well for me. I don't do anything fancy, just mail, calendar and tasks as a stand-alone user.

I'm migrating to a new pc. - I downloaded and installed Thunderbird. - I did not create any email accounts at this point. - I copied my profile from my old pc as per Mozilla support guidance. - Open Thunderbird - Now I can see my mail, folders and layouts perfectly.

But I cannot see anything at all to do with Events and Tasks. - Tools-Addons says Lightning is installed. - No 'Events and Tasks' in menu bar - No 'Calender' tab in Tools-Addon options-Lightning - No 'Events and Tasks' panel

From 'Events and Tasks' tab on old pc I have exported calendar (Home.ics) ready to import to new pc but I can see no option to import this.

I'm sure I must have done something wrong. I would be most grateful for any advice. I am not a tecchie; I am but a basic user.

thanks john

Solved Archived 3 130

will thunderbird 115 get updates till 1Q 2025 as firefox?

Dear support/community, I'm a little confused on the support of 115 version of thunderbird. It has been kind of treated as a "esr" version, like below 115.16.0esr indica… (read more)

Dear support/community, I'm a little confused on the support of 115 version of thunderbird. It has been kind of treated as a "esr" version, like below 115.16.0esr indicates.

https://archive.mozilla.org/pub/thunderbird/releases/115.16.0esr/

I know firefox is stopping update until end of 1Q 2025, and my assumption that applies to all Mac, Windows and Linux and till then firefox will get high/medium CVE patches if impacted --- is this the right assumption?

I'm not sure about the situation of thunderbird. while I intend to believe similar to firefox, also told that 115.16 is the last 115 version.

Thanks.

Solved Archived 4 60

I need to add a new email address with different server information

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird … (read more)

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird email set up. I have enabled POP/SMTP in zoho. I need a new, separate, inbox for this email address on Thunderbird.

Solved Archived 4 100