Thunderbird Community Forum

I am trying to set up a new email address with Thunderbird. I have copied all the imap and smtp settings from my old address in to the new one. It is now asking for a password but I have not been asked to set up a new password for the new address. Where do I go from here?

On 28 August I received a blank email with just the sender and subject showing. Since then I have sporadically received completely blank emails, with no sender or subject, while others are arriving as normal. The same is happening when I open Thunderbird on my mobile, but not on my laptop which has an older version installed. It would seem that the issue is caused by update 153.1.1esr, as that was released on 28 Aug.

Can I revert to a previous version of Thunderbird or is there another way to fix this, thanks.

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

I have been using Thunderbird for over 12 months on my old computer. I have just bought a new computer and I can't install Thunderbird on it. The process recognises my account settings, but when I press CONTINUE it gives me the error message below. The Thunderbird version on my old laptop is 155.0. I imagine that the current version I'm trying to load is a later version.

Thunderbird Email: since Sept 2 Thunderbird update 155, my incoming emails are no longer coming into my inbox with my domain host provider webnames.ca. My other staff members have no problems since the update. The only unique thing I can think of is that with my host provider is that I automatically forward incoming emails to my gmail account. Some other staff automatically forward thunderbird email to another thunderbird email of the same domain name without an issue. I can get incoming emails from my other thunderbird accounts ending in the same domain name. The emails do show up in the forwarded gmail account.

Since this morning there is no sign of my emails accounts and majority of functions appear disabled, it never happened before. Can somebody explain what happened?

Please check the image attached

Hi all I have recently installed Thunderbird on a PC that didn't have an mail program. Its Win 11 and includes Malwarebytes and Norton 360 for security Thunderbird 154.0, (64 bit)

I followed the set up as I have done many times before and previously had no problem. I am using Plusnet and have set incoming mail as POP3 on port 995. I have set outgoing mail to SMTP and port 465 ( plusnet recommended 587 doesnt work at all) I have set my login name and password. Security is SSL/TLS

Incoming mail is received normally Outgoing mail asks for my password as on attachment Entering a password doesn't work and results in another error message

Any suggestions? Cheers Keith Keith

Any suggestions

bonjour, J'ai installé un nouveau profil, mais j'arrive pas a utiliser l'icone -sélectionner messages à droite au dessus des mails- appliquer ces paramètres/la vue... Ca me serai utile pour simplifier et unifier mes affichages. Actuellement j'observe aucune changement, bug ou erreur de manip.

Good afternoon

I have been struggling to find some messages specific to specific dates and spend an awful amount of time tryomh yo access the correct one.

The solution proposed is a bit unclear to me, as it refers to "future folders". I need to unthread all my messages. Is this possible?

Thanks

PS The only version number i could find was for Firefox. There does not seem to be one for Thunderbird.

I have what should be a pretty simple question. 1. I deleted my Tbird POP acct because it stopped working. 2. I reinstalled it. 3. My saved mail folders were gone. 4. Is it possible to get them back? 5. * This question is for someone other than David. 6. I just want to get my old saved folders back into my reinstalled account. 7. It's been about five days since this all took place. 8.The version I deleted was a the previous release.

I have Win11, Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0, and several accounts (The box below won't take anything past "Thunderbird Window.")

I'm looking for some way to make a different ring either for one of the accounts or for certain domains or for a subfolder -- any way that I'll know when something comes in from specific domains. The special ring(s) can be for each of the two domains or both of them. Can that be done?

I'm using Thunderbird 115.18.0 and just today it's behaving bizarrely. Crashed twice for no reason, and emails are taking "forever" to delete -- normally they delete immediately (unless they have an enormous attachment), but today I have to wait about 4 seconds for one short text only email to delete. Compacted folders, and made no difference.

Any ideas? Anything I can do to return to my normal I love Thunderbird condition?

Thanks.

I downloaded the version on the site but I can't get it to accept my password all I get each time is this at the top of the box

Component returned failure code: 0x804b000a (NS_ERROR_MALFORMED_URI) [nsIIOService.newURI]

Just how am I supposed to understand what that means. I would be grateful for any help you can give I've been using Thunderbird for over 25 years without any problems, I had to reinstall Windows and now I've got this problem.

This morning Thunderbird asked me to update which I duly did. Once done all messages started disappearing from inbox. Eventually I found them and moved them back to inbox only for it to happen again

Have now tried 3 times, same result, every single email from Inbox keeps being moved to deleted in Local Folders

All new emails that have come in since appear for a micro second in Inbox before being moved to Deleted

This is obviously not a great situation to put it mildly and as it has never happened before and started straight after this morning's update I can only assume that the update is to blame

Any help would be greatly appreciated

Brenton, GPS Imports Team

Helping a friend with her HP-i3 PC running Windows 11 that I setup in March of 2025. It was a new PC purchased from BestBuy in March 2025.

I had to restore the image backup of her C drive that I did in March 2025 because of a Windows problem that I wasn't able to resolve. Now that problem is resolved but Tbird has the old profile folder without her new email contacts. (Unfortunately, I did not remember to use Tbird to save a backup of her profile folder before doing the restore.)

She has a recent image backup so I can extract Tbird's profile folder from that backup. What would be the correct procedure to replace the current profile folder with the one extracted from the recent backup?

(don't currently have access to her PC so don't know the version number of Tbird currently installed)

I have "Allow remote content in messages" turned off. However I receive many messages for which I wish to allow it for that message. I do so and it works fine.

What I would like to be able to do is to have TB learn the message senders for whom I have allowed remote content so I don't have to click it every time. Is this a feature that is available that I am missing, or is it just not possible?

If not possible, please advise as I will submit for an enhancement.

This problem happened after the September update. No changes to any message filters. I am not the only one having this problem. What changed in the update that could have caused this problem? I have had to delete the problem account from Thunderbird because every time I move the messages back to the Inbox in Outlook, Thunderbird would move them back to Delete.