Thunderbird Support Forum

Is there any place to find an explanation of the "improvements" made to Thunderbird (and sometimes Firefox) without any warning to users and/or explanation of how they work. After today's update to Thunderbird 115.5.1, the way my Thunderbird screen looks has changed (not imho better, but certainly different. Examples: -- Previously, when I highlighted a message, the text of that message would be shown below and various icons would be shown that I could click on to perform typical tasks (Reply, Reply All, Forward, Delete, etc) -- Now when a message is highlighted, the only way to do anything with it (even to read the bloody thing) I have to right click and display it in either a new tab or a new window.

Can somebody explain [1] why this change is considered an improvement and [b] where I can read about how it works instead of figuring it out by trial and error.

I looked at the Release Notes and couldn't find anything helpful.

I apologize for bothering you if this is not a place for Thunderbird support. But I wanted to give it try before I stop using Thunderbird and just read/write messages directly from Google Gmail.

Thanks for any help anybody can offer.

Hello,

When I upload my signature to the system, instead of waiting for it to add my signature to the end of my message, it puts it at the bottom of the page. Is there any way to set this?

For example; There is a "BBBBBBB" text coming to me. I'm writing "AAAAAA" text.

Must be; AAAAAAA my signature BBBBBB

But what happened; AAAAAAA BBBBBB my signature

I couldn't find a solution, I guess there is no solution, I always add my signature to the end of my message by copy-pasting.

Thank you in advance for your help and opinions.

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached.

I had two gmail accounts in Thunderbird. Since the upgrade one of them keeps prompting me to log into the account. When I try, I get 404 screen. This keeps happening even after I removed that gmail account from Thunderbird (since it stopped working anyway). I can get emails with no issues from this account using K9 on phone and tablet, and gmail on my computer. Email account that is the issue is janis.johnkov@gmail.com Thank you

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authenticated but not connected" warning. After a while it's working again.

I have tried several settings but can't figure out what solves this issue.

I'm using port 993 / SSL/TLS and authentication method is set to normal password.

Most of the times this works.

When I switch to OAuth2, I get the Microsoft screen to login to my work / school account which I do not have.

I've search the web to find a solution for this but I can't find it. Hopefully someone can help me out because it drives me "nuts" ;)

Goodmorning All in MOZILLA Support.

i was writing the same help message few days back but not received a reply and for this i write again.

I'm using on my Apple MacBookPro Thunderbird Thunderbird 78.14.0 (64 bit) and i'm having problem for the setting of my new company email that, as said in the subject of this email, is in office365 outlook.

Cause i need to store all the communications interesting my activity even after my consulting will expire and this for obvious question of confidentiality, i ask You All gently an help in manner to resolve the problem and finalize the setting on my laptop.

Thank You All so much in advance to have care of my humble request.

Vincenzo

Google has announced that after May 30, 2022 third-party apps that log into google with account name and password (which I assume includes Thunderbird) will no longer be able to do so, as they will enable 2-step verification. I currently and for years have used Thunderbird to pick up my mail from 5 accounts, 3 of which are gmail accounts. Will I be able to continue using Thunderbird after May 30, 2022? I have been unsuccessful getting any helpful information from google itself. They don't have a list of "trusted" third party apps that will continue to work with them. Anything people know about this will be helpful to me and appreciated. Thanks.

For weeks, I have been searching everywhere for a definitive method for transferring my Thunderbird 91.8.1 profile to a new PC. There are lots of posts mainly covering windows applications and older versions of Thunderbird. One reoccurring problem seems to be that some installations have 2 profiles. Some have a profile with just a xxxxxxxx.default profile and others have a xxxxxxxx.default-release and a xxxxxxxx.default profile. It would appear that if you have the 2 profiles then the .default-release would be the one you would use for transferring to a new PC. I was wondering if some one could lead me to a current definitive procedure, for transferring a Linux based Thunderbird 91.8.1 profile, from one PC to new Linux PC . What to do if you have the 2 profiles? Can you just delete the yyyyyyyy.default profile?

Perhaps some one could comment on the following procedure that I have cobbled together from the myriad of posts that I have read.

THIS IS MY VERSION (UNPROVEN) Transfer Thunderbird (91.8.1) profile to new PC [v_4]

On your SOURCE computer [Linux Mint Cinnamon 20.3]

       1. Connect a device for data transfer, either a USB flash drive, or a USB SSD/HDD drive. 

       2. Open the Home directory and click the “View tab” then check the box “Show Hidden Files”.

       3. You should find a directory called .thunderbird. 

       4. Open .thunderbird and look for the folder, xxxxxxxx.default-release. Note; the x represents a string of 8 random alpha/numerical text. 

       5. Right-click on the xxxxxxxx.default-release folder and select Copy.

       6.  Paste a copy of xxxxxxxx.default-release to your transfer device. Remove it safely from the source computer when done. 

       7. Uncheck the “Show Hidden Files” tab that you checked in step 2.

Note: a) These steps can also be used to create a backup of your Thunderbird profile folder.

         b) In step 4, you may not find a default-release folder. You may see a xxxxxxxx.default or  
             both. Choose the one that is active.

On your DESTINATION computer [Linux Mint Cinnamon 20.3]

       1. Open thunderbird and then close it. A new profile will be created yyyyyyyy.default-release, or .yyyyyyyy.default.

       2. Locate and open the backed-up profile folder, xxxxxxxx.default-release.

       3. Select all of the folder contents and choose Copy. 

       4. Locate and open the new profile folder,  yyyyyyyy.default-release.

       5. Paste the contents of the backed up profile folder into the new profile folder. Choose to overwrite existing files of the same name. 

       6. Start Thunderbird.

Thunderbird is supposed to support the syncing of address book to google contacts. but the upgrade to version 91 does not do this. there must be some way of initiating the setup process on an existing installation to enable the required connectivity?

Hi Fiends!

Is there a way to tell thunderbird to save to my local PC EVERY email that I send and receive? (Gmail) as well as having Gmail store it in the cloud?

And if so, where is the location of this storage?

Thank you!

Susan

I have one computer with error "user authenticated but not connected". I have already reinstalled software, re-created user account. Changed password.

On account recreation OAuth2 do not display regular app rights display at end of Oauth2 login cycle. Microsoft Mail works on same computer and same account works on other machine.

How to completely reset Thunderbird settings?

Dear

I pick the folders and I press "subscribe" , however, some of the folders (not all) cannot be view. Those folders are very important to me since I had put some important emails under that folders. What can I do? pls help thks Pauline

Getting a popup now every time Thunderbird tries to sign into gmail. It says "Sign in with your Google Account" but nothing works when I put in my id or email. There's no response. T-bird is set up properly and uses oauth2; this just began happening. Less secure apps is on but that's being stopped, so looks like I won't be able to use gmail anymore.

I tried deleting my gmail a/c and now I can't create one. I can't get past that "credentials needed" popup.

How can I get T-bird to work with gmail?

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now the default.

After View/Sort by/Unthreaded then propagating that by "apply current view to all folders." All folders do in fact sort by unthreaded. But if I create a new subfolder it defaults to sort by threaded. Please, is there anyway to entirely disable Threading?

Some time ago, Thunderbird changed the whole organization of the email presentation. I am a long-time Thunderbird user who is used to the old screen and organization and I want to find out how I can get the old screen and organization back. I've attached a screenshot so you can see which version of Thunderbird is causing me so much trouble. Why change the traditional top-of-the-screen menu: (File, View,Tools, Help)? It was so logical and so easy. The movable mish-mash that exists now is driving me crazy.

For instance, I used an app under Tools that presorted certain emails and routed them to assigned folders. Not only has the sorting gone wrong, I haven't got the faintest idea where the app is? The emails that were once successfully sorted and rerouted are not working. And they're turning up as read in random folders.

Firefox also changes things that don't need to be changed, but my experience there is that an add-on or extenstion soon turns up that restores the features that users like.

In my preliminary search on my problem, there was not one article. In fact, my search came back with the message that no article appeared to match my query. I guess I must be the only person that is not happy with this interface.

Is there a way I can get the old version back? I'm sorry if I seem grouchy, but I am 83 and not being able to find what I need and what I used to have makes me a tad tetchy.

I have used thunderbird for years but now cant send emails from one of my outlook accounts with error Login to server smtp.office365.com with username xxxxxxx@xxxx failed. I had activity message from microsoft the other day that included something in the US so I changed my account password. Since that I keep getting the above message and it will not accept the new password. I have deleted the account and re-installed it, changed the SMTP settings and port, closed and re-opened thunderbird and re-booted the computer but cannot send a message from the account. I can still send messages from my other microsoft accounts