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Can't send or receive email from laptop since update on Oct 28th 2024

I have an IMAP email addy that will not send or receive from my laptop since the update done Oct 28th. I get an error pop up message that says "The IMAP server securemail… (read more)

I have an IMAP email addy that will not send or receive from my laptop since the update done Oct 28th. I get an error pop up message that says "The IMAP server securemail.webnames.ca does not seem to support encrypted passwords. If you have just set up this account please..." (I can't see the rest of the message and if I click on it, it disappears) All my other email addys work as before, it's just this IMAP one that no longer works, and only on my laptop - I can send and receive from that addy on my phone without a problem, but this particular email address is for my business and I often need to retrieve documents that reside on my laptop to send as attachments. I am able to access my incoming emails from the webmail option but it is clunky and not efficient to have to switch between that and Thunderbird email. Anyone else having this issue since Oct 28th? TIA for any help that can be offered :)

Asked by shelly6 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Can't link Gmail calendar

I'm trying to link a Gmail calendar. It started to work initially, then something went wrong and I had to start again. This time, in the Create New Calendar window, it sa… (read more)

I'm trying to link a Gmail calendar. It started to work initially, then something went wrong and I had to start again. This time, in the Create New Calendar window, it says "The credentials you have entered were not accepted. Please check your settings."

I know the credentials are correct. I've tested them separately. The failed attempt may have left some junk behind. Is there some way to clear it? Thunderbird is up to date, version 1284.0esr (64 bit) on Win 10.

Thanks, Bill

Asked by itservices 4 days ago

Answered by itservices 3 days ago

  • Solved

send not working SOLVED cardbook add-on

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and n… (read more)

All of a sudden, without installing a new release, no change to settings, send does not work any more. Windows 12 TB 128.3 I push send, screens gets less contrasted and nothing happens. I bypass the problem by leaving the message, saving it to drafts and with my smartphone I srnd the draft! Something else happens since some time, do not know if it is related: when I open TB and go to inbox, it shows an inbox that's not up to date. After a minute it refreshes to the present inbox. Pls help, TY

Asked by JJV 1 week ago

Answered by JJV 1 week ago

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Access Denied on TB install

Trying to install TB from download. I get the following error message: Access Denied You don't have permission to access "http://login.xfinity.com/login" on this serv… (read more)

Trying to install TB from download. I get the following error message: Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server.

But, when I login to xfinity through my browser, I can access the mail just fine. What should I do? Thanks for your help. Jerry

Asked by HarryJarr 6 days ago

Answered by HarryJarr 6 days ago

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Outlook, PST, EML and local folders

Hi, I need help on topic "Outlook, PST, EML and local folders". I have .. - Win 10, 64 bit - Outlook 2010 - current thunderbird, first time installed 10 days ago (newbi… (read more)

Hi,

I need help on topic "Outlook, PST, EML and local folders".

I have .. - Win 10, 64 bit - Outlook 2010 - current thunderbird, first time installed 10 days ago (newbie!) - a huge, locally stored PST file with a lot of folders, like "in_2014 / In_2015 / .. / Out_2014 / Out_2015"

I want .. - to have access to the mails in the PST with Thunderbird.

I did .. - read some information and found that there is no direct access - install ImportExportTools NG - tried to import "Via Outlook", but failed: "No profile found". I think Outlook 2010 is too old - install "Outlook Viewer" from CoolUtils. Opened the PST, exported a lot of EML-files, one for every single mail. - defined a "Local folder", called "in_2014" - copied the EMLs to this folder. They appear in the folder-tree of Thunderbird, but not as single "mails". I have to open (doubleclick) every EML to see the mail. - tried to "Import" the data (one by one / many together / from folder) to the local folder, but got a long error message with a lot a strange error-codes - tried to export data from PST to one single EML with many mails in it. Failed, the software does not offer this feature. - tried to "Import" the EML to a folder of a mail account. This was successful, but only the first step. - tried to move / copy the currently imported mails from mail-account to my local folder: failed again without reaction and without message.

What can I do now? How to get mails from a PST to a locally stored, Thunderbird readable structure?

Thanks in advance for help.

Asked by Pierre de la Verre 6 days ago

Answered by david 5 days ago

  • Solved

envoi de mails

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites: L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-ma… (read more)

Bonjour, Je reçois le message suivant à l'envoi d'un mail, et cela pour toutes mes boites:

L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur e-mail a répondu : 6C1HtsAZQgIcw Authentification requise. Authentication Required. OFR203_200 [200]. Veuillez vérifier que votre adresse e-mail dans les paramètres du compte est correcte et essayer à nouveau.

J'ai vérifié les adresses , elles sont correctes. Que faire? Merci Cordialement.

Asked by jean.coutanceau-comm 5 days ago

Answered by jean.coutanceau-comm 3 days ago

  • Solved

[TB 128.4.0esr] Folder-Pane : Whitespace between lines

Hi, I switched today from 115.16.1esr to 128.4.0esr And now there is more whitespace between the folder-lines in the Folder-Pane. The font-size seems to be unchanged. A… (read more)

Hi,

I switched today from 115.16.1esr to 128.4.0esr

And now there is more whitespace between the folder-lines in the Folder-Pane. The font-size seems to be unchanged. As I have very long folder-lists, this is very annoying as they are now even longer to scroll.

Actually I can switch between those releases, meaning I can compare any suspected change.

How can I reduce the whitespace back to the size I had before ?

Thanks

PS: I really don't understand why this was changed for existing profiles.

Asked by wquatan 4 days ago

Answered by wquatan 3 days ago

  • Solved

Strange message at the bottom of an opened email

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populat… (read more)

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Asked by Robert Hill 5 days ago

Answered by Robert Hill 4 days ago

  • Solved

31,000 msgs in inbox. Can only delete one-at-a-time. HELP!

31,000 msgs in inbox. Can only delete one-at-a-time. Keep getting error messages when I try to delete or move more than 1 msg. "Can't write to folder","Writing to folde… (read more)

31,000 msgs in inbox. Can only delete one-at-a-time. Keep getting error messages when I try to delete or move more than 1 msg. "Can't write to folder","Writing to folder failed", etc. HELP!

Asked by ammoguide 4 days ago

Answered by ammoguide 4 days ago

  • Solved

Email not displaying from my AOL account

I have been having trouble with my Email on Thunderbird. This is typical of what is displayed. </body></html> --35903bf99bd6ab01479d7fcc911f08c30411cea4e9aa… (read more)

I have been having trouble with my Email on Thunderbird.

This is typical of what is displayed.

</body></html> --35903bf99bd6ab01479d7fcc911f08c30411cea4e9aa60884017d0f339c0--

The Emails are displayed correctly in my AOL mail account but when they are transferred to Thunderbird this is what I get sometimes but not always. Just started having this problem about 4 weeks ago.

Reinstalled Thunderbird and updated but still have the problem.

William Corey

Asked by wjcorey148 1 week ago

Answered by wjcorey148 4 days ago

  • Solved

Slow performance

Following a system crash, I downloaded Thunderbird on October 19 or 20. I have used TB for a number of years to deal with my Gmail account and looked forward to continu… (read more)

Following a system crash, I downloaded Thunderbird on October 19 or 20. I have used TB for a number of years to deal with my Gmail account and looked forward to continuing to use it. However, the version downloaded has proved to be unusable. It appears to be fixated on uploading a large number of messages from Gmail, four times the number Gmail indicates are in my account. The result is that the program is not responding most of the time. I have uninstalled it and downloaded again, to no effect. It is now uninstalled.

Keep the donation, it has been worth it in the past.

And do let me know when a clean version is available. I really liked it.

Asked by RHE709 1 week ago

Answered by Wayne Mery 4 days ago

  • Solved

User authenticated but not connected (outlook)

I use an older hotmail account with thunderbird and it works perfectly fine. I needed to set up a new account, but with the new outlook account I get the User authentica… (read more)

I use an older hotmail account with thunderbird and it works perfectly fine. I needed to set up a new account, but with the new outlook account I get the User authenticated but not connected.

I found a few posts about this, but their fix does not work. disabling ipv6 in config editor

I am using the defaults, port 993 OAuth2 SSL/TLS

I have tried disabling ipv6 but that does not fix the problem. Don't know if Microsoft changed something with the newer accounts. Is there anything else I can do? the other posts I found about this were... https://support.mozilla.org/en-US/questions/1399126

Asked by kusho50 6 days ago

Answered by kusho50 5 days ago

  • Solved

Migrate Postbox to Thunderbird: emails in 2 accounts only have headers, no conent.

Installed latest version of TB and want to migrate account settings and messages from Postbox to Thunderbird. I used the TB import tool and selected the active Postbox p… (read more)

Installed latest version of TB and want to migrate account settings and messages from Postbox to Thunderbird. I used the TB import tool and selected the active Postbox profile to import. All three accounts were imported. All the emails in one account were imported. In the case of the other two accounts, one of which is active and one is inactive, TB only imported the message headers only, not the contents.

I then found a migration app from a software company that was supposedly designed specifically to migrate Postbox accounts and messages to TB. When I ran the app, I got the exact same results as when I did it manually.

Any ideas on why the message content is missing on all emails in the two other accounts? The account settings are unchanged from Postbox.

Thanks!

Asked by rreinbold 1 week ago

Answered by rreinbold 5 days ago

  • Solved

Incorrect reminder 30 minutes before appointment

Hey! Unfortunately, all appointments are created with a reminder 30 minutes before the appointment, even though the default setting for reminders for appointments is turn… (read more)

Hey! Unfortunately, all appointments are created with a reminder 30 minutes before the appointment, even though the default setting for reminders for appointments is turned off. In my opinion, there is an error here. Can that be the case? Or what am I doing wrong?

Many thanks and best wishes Johannes

Asked by Johannes 6 days ago

Answered by Toad-Hall 6 days ago

  • Solved

Feature request: ncal like calendar layout

Would it be possible to render the weeks in the calendar vertically rather than horizontally? I would love to have the ncal-like layout of the months. And also a month or… (read more)

Would it be possible to render the weeks in the calendar vertically rather than horizontally? I would love to have the ncal-like layout of the months. And also a month or two to see ahead, ideally to see the current month and two following months. Thank you for considering this feature request.

Asked by Ľudovít 2 weeks ago

Answered by Wayne Mery 2 weeks ago

  • Solved

Only messages with attachments appear on the screen

My wife (the Marcia in "mail4marcia") and I are using Thunderbird 128.3.3esr (64-bit) on an Acer Windows 11 computer. Sometime within the last couple of days some contro… (read more)

My wife (the Marcia in "mail4marcia") and I are using Thunderbird 128.3.3esr (64-bit) on an Acer Windows 11 computer.

Sometime within the last couple of days some control or setting must have changed and only emails that have attachments display in any of the email messages lists in Thunderbird. I tried testing this by sending two tiny emails from another computer to this one. One msg had a tiny attachment, the other did not. On the Acer computer, both messages appeared in indicators that each msg was received, but only the msg with the attachment appeared in my inbox. I then removed the attachment from the email that had it and the email immediately disappeared from my inbox display. I looked at a few mail folders that I rarely use. In some of them there were headings for few or no msgs, in the display but the mailbox index for the folder said that there were unread emails there.

I checked my settings, looked for add-ons and themes that we have (don't think we have any), and searched the Internet. No luck. Does anyone have any experience with this or any ideas about what can be tried?

I'm going to be in a place where Internet access is poor and I may not see your answers until a little over two weeks from now. If I don't respond until after that, please forgive me.

Thank you.

   Alan

Asked by mail4marcia 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Can't Access Passwords in Settings

When I access Saved Logins (>Tools>Saved Passwords>Show Passwords) the display shows a box "Windows Security" and asks for a Password. I have never seen this bo… (read more)

When I access Saved Logins (>Tools>Saved Passwords>Show Passwords) the display shows a box "Windows Security" and asks for a Password.

I have never seen this box before when accessing Saved Logins (Show Passwords).

I have not made any changes on my computer that should cause this proglem.

Is there any way to correct this so I can Show Passwords ?

Thanks

Asked by jmallard 6 days ago

Answered by jmallard 6 days ago

  • Solved

Weird filter bar suddenly showed up. How do I remove all this clutter?

128.3.3esr (64-bit) Thunderbird automatically updated today, and the elements in the attached screenshot suddenly appeared. I am not interested in knowing what they do; … (read more)

128.3.3esr (64-bit)

Thunderbird automatically updated today, and the elements in the attached screenshot suddenly appeared. I am not interested in knowing what they do; I just want to know how to get rid of them. How can I eliminate all of the elements above and below the search box?

I don't know what they're called, which is why I'm asking here. A clue: hovering over the single unlabeled button, the following text appears: "Keep filters applied when switching folders."

I have multiple email addresses that I read with saved search local folders. That's why I don't need to sort using the buttons in the screenshot that are below the search box. I know what those do, and I would still like to get rid of them.

Asked by townie 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

smtp.office365.com with OAuth2 does not work

I use SMTP settings Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authenti… (read more)

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

Asked by fire-in-the-mine-hole 1 month ago

Answered by Toad-Hall 3 weeks ago

  • Solved

Changing the way the current day is displayed

Is it possible to change the way the current day is displayed in the calendar view? I can never find it since it is just a little blue circle around the date. I would lik… (read more)

Is it possible to change the way the current day is displayed in the calendar view? I can never find it since it is just a little blue circle around the date. I would like it to be much more vivid, similar to what it looks like when you click on a specific date. It doesn't look too bad in the screenshot but with all my calendars open I can never find it.

Asked by johannes.streubel 1 week ago

Answered by sfhowes 1 week ago