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Sorting Local Folders

I received an answer from Wayne to my question about 'How to sort local folders' in Version 140 saying that it is done in Account Settings but I am not seeing that option… (read more)

I received an answer from Wayne to my question about 'How to sort local folders' in Version 140 saying that it is done in Account Settings but I am not seeing that option. Would appreciate more details as to where I can find this option in Account Settings.

Asked by ajc890 3 hours ago

Last reply by Wayne Mery 56 seconds ago

  • Solved

Not able to send emails; able to receive emails

I am able to receive emails on Thunderbird but I am not able to send emails to anybody from Thunderbird. That happens on two computers I have. I am able to send emails fr… (read more)

I am able to receive emails on Thunderbird but I am not able to send emails to anybody from Thunderbird. That happens on two computers I have. I am able to send emails from Outlook. Therefore, it is not my email provider's (BluePeak) problem. When I try to send an email from Thunderbird, I receive the following error message: “Sending the message failed. SSL received a record with an incorrect Message Authorization Code. The configuration related to must be corrected.”

Please help me resolve this issue. Thank you very much!

Asked by Halina 11 hours ago

Answered by Halina 3 hours ago

  • Solved

Unable to send emails on laptop

I went to use Thunderbird mail on my laptop for the first time in ages. I can receive emails but they won't send: Log in to server SMTP-mail.outlook.com with username x … (read more)

I went to use Thunderbird mail on my laptop for the first time in ages. I can receive emails but they won't send:

Log in to server SMTP-mail.outlook.com with username x failed Retry - Enter New Password - Cancel

- I entered the current password, which works fine for Thunderbird Mail on my desktop PC, and checked the box use password manager.

Send Message Error: Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp-mail.outlook.com Please check the password and verify the 'Authentication method' in Account Settings | Outgoing server (SMTP)

Server Type: IMAP Mail Server Server Name: imap-mail.outlook.com I CHANGED THIS to outlook.office365.com - to match the server settings on Thunderbird Mail for my desktop PC - and restarted Thunderbird, but the Log in to server failed message displayed again. Port: 993 Default: 993 Connection security: SSL/TLS Authentication method: OAuth2

I trust I have provided sufficient information for you help me. Thank you!

Asked by chattome 1 day ago

Answered by Matt 1 day ago

  • Solved

Change background color of messages

Before I updated to version 140.0.1esr, I was able to change the background color of my email. I tried Settings>Composition>HTML Style and unchecked use reader's de… (read more)

Before I updated to version 140.0.1esr, I was able to change the background color of my email. I tried Settings>Composition>HTML Style and unchecked use reader's default colors, but that did not work.

Asked by Roger Rempe 9 hours ago

Answered by david 6 hours ago

  • Solved

Thunderbird and outlook.com mail

Hi everybody, Thunderbird is not download mail to the client inbox. I created the mailsadress today, freshly installed TB too. I set up the outlook.com account in TB and… (read more)

Hi everybody,

Thunderbird is not download mail to the client inbox. I created the mailsadress today, freshly installed TB too. I set up the outlook.com account in TB and TB is establishing a connection with the mailserver, but not loading the mails. every time it tries to connect I can see TBgoing through the motions in status in the bottom left. There are mails in the accounts inbox,TB is just not downloading them. I also tried sending mails a mail to myself, from within TB, works fine. The mail sent via TB arrived in the acount inbox, visible in the webapp.

Please help, THX

already double checked Server Settings:

   IMAP:
       Incoming Server: outlook.office365.com
       Port: 993
       Security: SSL/TLS
       Authentication: OAuth2
   SMTP:
       Outgoing Server: smtp.office365.com
       Port: 587
       Security: STARTTLS
       Authentication: OAuth2

Asked by oliver.bluethgen 13 hours ago

Answered by sfhowes 7 hours ago

  • Solved

unable to add webmail to Thunderbird

I was able to load 1 email perfectly but the 2nd email from the same cPanel will not work. Auto detect and manual settings result in authorization error. The email passw… (read more)

I was able to load 1 email perfectly but the 2nd email from the same cPanel will not work. Auto detect and manual settings result in authorization error. The email password is my cPanel login so would be the same for both. Any ideas?

Asked by kristie-e 1 day ago

Answered by kristie-e 8 hours ago

  • Solved

Stop Automatic Message Thread Expansion

When I click on a folder with multiple messages, each of which has a thread with multiple messages, all of the threads are automatically expanded. If I collapse each mess… (read more)

When I click on a folder with multiple messages, each of which has a thread with multiple messages, all of the threads are automatically expanded. If I collapse each message thread, leave that folder, then return to that folder, all of the message threads are again fully expanded.

Is there a way to stop this automatic thread expansion each time a folder is opened?

Asked by DonK 3 days ago

Answered by DonK 1 day ago

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Thunderbird hangs as soon as I click the Junk folder

Thunderbird hangs immediately as soon as I click the Junk folder. Another issue that may be related to this. I posted a question about Thunderbird hanging in a few minut… (read more)

Thunderbird hangs immediately as soon as I click the Junk folder. Another issue that may be related to this. I posted a question about Thunderbird hanging in a few minutes after starting. It hung this morning when I was downloading the message. The inbox, which had hundreds of messages, became empty. After I downloaded messages again, it had over 6000 messages, most of which were junk. It seems the junk filter is not working now. Could anyone offer a tip on the remedy for this?

Asked by Hong 2 months ago

Answered by Wayne Mery 23 hours ago

  • Solved

Quicktext incompatible with version 140

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't c… (read more)

I made a mistake. I had 128 and went up to 140. It pretty much looks the same, but a big difference is an extension I always use says it will not work with 140. I don't care how good 140 might be; if I can't use my app, QUICKTEXT, then I don't need this. How do I go back to 128 or to a version that works with my extension?

Asked by Michael Evangelo 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Address book card with two email addresses

I have several cards in my address book that have two email addresses on the card. When using Thunderbird and selecting the card does Thunderbird send the email to BOTH … (read more)

I have several cards in my address book that have two email addresses on the card. When using Thunderbird and selecting the card does Thunderbird send the email to BOTH addresses? I'm a long time user of both Firefox and Thunderbird. John Feagin Birmingham, AL jfeagin@charter.net

Asked by jfeagin 2 days ago

Answered by Matt 2 days ago

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Can't determine which filter is affecting my messages

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is… (read more)

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is. Rather than me going through every filter manually, can't Thunderbird tell me which filter affected a given message? I'd like to be able to right-click a message and be shown the exact filter(s) which affected it.

Asked by mozilla448 3 weeks ago

Last reply by Matt 1 day ago

  • Solved

Hyperlinks

Hi My version of Thunderbird has just been updated automatically to 140.Oesr (32-bit) I now cannot enter hyperlinks (Ctrl K) into emails. The text appears in the email… (read more)

Hi

My version of Thunderbird has just been updated automatically to 140.Oesr (32-bit)

I now cannot enter hyperlinks (Ctrl K) into emails.

The text appears in the email but it is not underlined.

I have also sent the emails to myself and the hyperlink is still not clickable in the received email.

I was able to enter hyperlinks in the previous version of Thunderbird.

I hope you have a solution because I use this facility frequently.

Thank you.

Brian

Asked by holidays22 1 day ago

Answered by christ1 1 day ago

  • Solved

New Message button

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new e… (read more)

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new emails. Regards William

Asked by billblock 3 days ago

Answered by jason141 2 days ago

  • Solved

SASL error

Thunderbird couldn't connect to ATT/yahoo mail with the error "Sending of username did not succeed. Mail server inbound.att.net responded: Unsupported SASL mechanism." … (read more)

Thunderbird couldn't connect to ATT/yahoo mail with the error "Sending of username did not succeed. Mail server inbound.att.net responded: Unsupported SASL mechanism." I am totally unfamiliar with this issue but know it involves an encrypted password. A net search so far is of little help though I did run into a statement that windows doesn't have this issue. I use linux and searching my package manager I find quite a few SASL mechanism plugins (who knew?) but no way to differentiate any. ATT's site is useless. Is anyone here familiar with this problem? In the meantime, I see 1 called login mechanism plugin - no, thats deprecated of course, says use the plain one so its that one for me. Tnx...

Asked by jeff-g 1 day ago

Answered by sfhowes 1 day ago