Thunderbird Community Forum

My junk email has increased dramatically lately. I'm sure it's just life on the internet but I'm trying to figure out if clicking "unsubscribe" actually does anything. I've been putting all the emails that I click "unsubscribe" into a separate folder. I'd like to sort the folder by the email address of the sender. However, when you click on the "from" selection in the message window it gives you the entire entry that the sender put in the send section. In other words I see "The Scary Law, Thomas T. from NFE <daily@today.newfinanceera.com>". Is there a way to get a column that just shows the "<daily@today.newfinanceera.com>" so I can sort on that item?

As stated above, received msg from me to me -- a common practice I hear. If I change my password, will that fix this? I tried to log in to Outlook on line to change password but I use a passkey - doesn't let me do a password entry. Help..... Thanks.

New W11 Pro pc, so new installation of Thunderbird. All profiles and folders moved over ok, but the Bin folder is an issue (main Gmail account IMAP). In my previous Tbird installation, I was able to right click the Bin folder, and be given the option of emptying said folder. Not now. The Spam folder does have the Empty option. Pics illustrate the folder list, what happens when I right click the Bin folder, and what happens when I right click the Spam folder, which does have the 'Empty Spam' option. I can highlight the messages in the Bin folder and delete them that way, but the right click option is shorter, easier... The only item I can find in the Thunderbird help pages tell me to delete the Trash and Trash msf folders in the profile - tried this twice, with no difference. It's a little frustrating... Any help would be welcomed, I guess I'm missing something really simple...

Hello,

I need assistance with a very specific Thunderbird issue.

I use Thunderbird with multiple email accounts. Every one of them has a functioning Junk/Spam folder except for one: my Google Workspace account max@dantanas.com

. This is the only account where Thunderbird refuses to create or recognize a Junk/Spam folder, and the option to assign one is disabled.

I am not looking for general explanations about IMAP, Gmail, filters, server policies, or Thunderbird’s junk logic. I need a concrete, step-by-step procedure that results in:

A visible, usable Junk/Spam folder for max@dantanas.com

inside Thunderbird.

Thunderbird recognizing that folder as the Junk folder.

The Junk settings becoming available so the account can move spam to that folder like all my other accounts do.

To be clear:

All my other accounts in Thunderbird already have functional Junk/Spam folders.

The problem is isolated to this one account.

I need an exact sequence of steps that I can follow to fix it, not abstract descriptions or background information.

Please provide a direct, step-by-step set of actions that will enable Thunderbird to create or use a Junk/Spam folder for this account.

Thank you, Max Makowski max@cape-co.co max@luck.fish

I am running Thunderbird 140.6.0esr on a Windows 10 desktop PC. Yesterday I was accessing my inbox and had a problem. I marked a message as Junk in the message bar. My virus software, TotalAV, flashed up a Red message box say HTML issue - Junk. Following that Thunderbird gave a message saying Junk folder full and greyed out the button on the Message bar. Then the Junk folder disappeared from my folder list and now pressing Junk for a message causes no action. Before the Junk folder disappeared it had 2 unread messages.

My Junk settings say "Junk" folder on: my account name.

I do not know how to proceed. Please help.

Currently, when setting up spam filters, Thunderbird allows one to to set a condition. Would it not be possible to add an AND field to that. For example, I often get spam emails of the form "BankName interest rate changes". While I can set a filter to ignore any Subject that contains the work BankName it does not help if BankName is my actual bank. It would be useful to be able to create a filter such as: Send to junk if subject contains BankName AND email does not contain BankName.com.

Just a suggestion.

Many thanks -Ian

Gmail Emails I've been receiving lately have ended up in my Junk folder. Is there a way to prevent this?

I also have two Junk mail folders showing on my Gmail email address on Thunderbird. How do I delete one?

Any help would be appreciated. Thanks.

Hello, Despite I compacted my folder, the trash file is steel big 27Gb even with empty trash. Version 140.2.0esr 64 on Windows10. I have the same issue on all boxes. How could I delete the trash file. Could I delete it and recreate an empty file ? Thank you Denis

I have attached a screenshot of my Thunderbird. You will see that in the Junk section there is a Hotmail folder with the same icon as Inbox. The contents of this folder is actually the same as Inbox. If I "empty junk" the contents of my Inbox get deleted. How do I remove this duplicate Inbox from the Junk section? Although it doesn't really matter, how do I remove the duplicate BT Internet junk folder?

I was searching for an email that I had just deleted and discovered that the Trash folder connected to my inbox was empty. The one connected to my Local folders, however, was not. I cannot find a setting that would instruct Thunderbird on how long to save emails in the Trash folder and am sure I did not accidentally change anything. Any idea how to fix this?

I had enail from The New York Times <nytdirect@nytimes.com> in my addess/inbpx. After some thunderbird update it is reguar ly appears in address/Junk folder and I ca not permanently return it to inbox. The New York Times <nytdirect@nytimes.com>i did enter it in personal address book because it promised not to send in Junk items mensioned in apersonal address book - effect, next day again in Junk. I right click on address in message text when in Junk folder and asked to deliver the messages in inbox before analizing for junk - again null effect.On clicking "Not Junk a particular message it sometimes opens in inbox but onl for this time, and next messages with The New York Times <nytdirect@nytimes.com> again surface in Junk folder. My subscription tp NT is active andthey regularly are sending me newsletters and alerts. I can not find what Thunderbird think mark the junk message. So I ask to tell me hhow to return this The New York Times <nytdirect@nytimes.com> to mu inbox and take it off the Junk folder.

TB 140.7.0 32bit, Windows10 64bit

My email provider implements black-box spam processing, with deemed spam redirected into a "Spam" folder at the server end which by default is flushed every 60 days.

To view all the incoming mail, I now not only need to view the account Inbox as TB presents it, I also need to log in to the provider's Web interface to inspect the account's Spam folder. I'd rather view this Spam folder through the TB interface to avoid extra logins.

So I

(1) Created a Spam subfolder under Local Folders using the TB interface. The Properties function reports its path as mailbox://nobody@Local Folders/Spam (the Inbox path is reported as mailbox://nobody@Local Folders/Inbox). These paths are read-only as presented by the Properties function.

(2) Used the Config Editor to set mail.server.default.check_all_folders_for_new to TRUE.

(3) Restarted TB, verified that check_all_folders_for_new was indeed TRUE.

However, while the account's Spam folder was known to contain 2 entries at the server side, the end-user Spam folder was not populated, whether by way of TB restart or manual invocation of the Get All New Messages function.

Any ideas ?

Thanks.

I upgraded Thunderbird a few days ago to 141.0 (64 bit). Today, I note the spam folders in both of my email accounts are missing. So where is spam email going? Is the software automatically routing it into the JUNK folder? If not, how do I resurrect my spam folders?

Hello, I am trying to move to thunderbird from outlook.

I have a long list of domains/email addressess in the outlook "safe sender list" however i could not find an easy way to import this txt file into thunderbird "allow remote content in messages" exception list.

shouldnt there be like an easy "upload" button to migrate the safe sender list to Thunderbird?

I tried converting the list with ai to a csv list, but it still didnt work (possible due to a mixture of *@domain placeholders and actual email adressess, thunderbird seems to allow only actual adresses and not to whitelist a domain?)

thanks, Pete

This request to confirm a gmail account just began to pop up and appears to be spam. I cannot find its source.

Windows 11, up to date. Thunderbird, up to date.

1. I have never used this account with Thunderbird in the past and it is not an email used for communications. 2. Have only accessed this Gmail account via a web browser and am NOT logged into this google account. 3. The web address listed is not accessible. 4. The only object that links to anything is the Next button. 5. Have run a full Windows Defender scan - reports not threats or objects of concern.

Any direction on how to make it go away?

If it is a Google issue, any direction on where to look?

Any help is much appreciated. I am a long time user and supporter of Thunderbird and this is just annoying.

Thanks in advance for any assistance, Kevin in Annapolis Maryland, USA

I am using Protonmail with Thunderbird. In my Protonmail web account there is nothing in ANY folder but the very few I am currently keeping, including All Mail. The same folders and messages are represented in Thunderbird folders. However, in C:\Users\username\AppData\Roaming\Thunderbird\Profiles\wiu0xbpg.default-release\ImapMail\127.0.0.1, the All Mail folder contains all previous messages, including deleted messages, are still present. When I delete a message, I want it deleted. As can be seen in the attached image, All Mail is very large whereas all other folders are very small. 1. How can this be cleaned up? 2. How can this be prevented in the future? Thanks for any direction in this matter.

Hello,

I wanted to empty the trash in one of my email accounts in Thunderbird. Normally I would right click on the trash folder and then there is the option to empty the trash. Unlike ever before and on this one account (gmx imap) this option doesn't exist anymore - I can't empty the trash. I went into the account settings and ticked the option to empty the trash on exiting but after quitting Thunderbird and restarting it, the email is still in the trash.

What's wrong here? My suspicion is that I would need to mark the email in the trash as read and only then I would get back the option to empty the trash? I don't want to do that, I want to be able to empty the trash whenever I want to or on exiting Thunderbird. I don't want to be forced to mark an email as read before beeing allowed to delete it. Please help.

By the way, it was very difficult to even get to post this question here. I also don't really find this forum to be user friendly. Is this supposed to be the official Thunderbird forum? Or is that somewhere elese? Thanks.