Thunderbird Support Forum

While a long-time user of Thunderbird, I only discovered a few months ago that I could successfully front-end my GMail account. For several decades I collected and collated all my mail from the several different POP servers I've used, but did not know that Thunderbird could treat the IMAP-based Google mail server as if POP.

So, for the past several months, I have been very, very happy to have my GMail recent email traffic integrated with the others.

What I have not discovered how to accomplish is the retrieval of a trove of some rather important emails exchanged and retained on the GMail server from about 2012 through 2021. I know that I could forward those emails to one of my other POP accounts and they would be sent to my Thunderbird front end as newly-arrived emails and I will do that if there is no way to achieve what I would actually like to achieve which would be the ability to coerce the server and client into treating the old emails as fresh, so that I could receive and catalog them without the distorted history that would appertain by forwarding them -- showing up as forwarded from rather than sent from the original parties and carrying a modern date rather than the historically-correct one.

Coercing the server side into restoring the old emails to an UnRead state does not have the desired effect. Any suggestion from anyone who has faced a similar conundrum and solved it would be much appreciated.

I am running Thunderbird 115 on Linux Mint 21.3 Cinnamon Desktop. I am used to an earlier version found in Mint 20.3, which had a header bar, I will call it, for lack of a better term, that let me sort by name, subject or date. By date, I could sort with ne newest or oldest email at the top. There is no such here on TBird 115.

There is a screenshot attached to this post showing at the top of my inbox.

Now, to answer my own question: Referring to that attached screenshot, there is an arrow pointing to the button, just right of the Quick filter. That button will open a menu that provides display options. Select to sort by, then select Date at the top of the menu and Descending toward the bottom of the menu, fourth up from the bottom, in my case. The Descending option will put the newest email at the top.

Hello, Most received emails word wrap in Thunderbird, but a small proportion overflow the right side of the viewport. Is there anything I can do to make them wrap? Is there anything I can ask the senders to do to eliminate the horizontal scroll bar? Alan.

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone

When I open an email dozens of folders(?) of other emails appear in above toolbar. Then when I finish reading the email and close it the screen defaults to Address Book and the only way I can see the list of emails is click on Address Book icon and then the Mail icon above it. See screen shot if you can. I couldn't figure out how to make it larger.

I used to get my new messages sorted by date. Now the sort panel is checked for Recipient, Ascending, Threaded. I am not able to find new messages. I am unable to uncheck or check to receive according to date.

SentMail folder shows 70GB size in Profile. Mail app only has one message in folder. Compacting does nothing. That 70GB shows up in my C:\ drive which was about 90GB now down to 15gb.

In my profile, is my SentMail folder corrupt? And how would I correct that? Thanks

New TB user here. I sent myself some pictures from my phone, 5 or 6. I have the email on my laptop, but the images are firstly huge and go way off the screen, secondly I can't find a way to easily save them all at once. I have to scroll and right click each one and save as. Weirdly when I right cilck there's an option to "select all", great! so I chose that to select all, then right clicked and saved again. It didn't save all, just the one I clicked on?! I'm sure there must be a better way to save all attachments/images, hopefully someone can advise thanks

After an update of Thunderbird all e-mails concerning one e-mail are put together. In the past I have been looking and finaly found how to get all e-mail seperate. Unfortunately this is again and I don't have time to find out again. The forum is really shit. Asking a question just turns me around through the same windows, but I never get the opportunity to formulate my question. I don't now how I got heere, but hopefully somebody can help me.

Hi Team,

we are unable to send mail using thunderbird with O365 account. smtp error coming password asking again and again.

I have checked all given troubleshooting, please suggest solution I will keep posted here.

I moved Thunderbird to a new PC recently. Thunderbird runs fine. I want to backup the profile folder. Windows file explorer does not see the profile ; yes I have set hidden files to view. The only profile it sees is the one I copied over from old PC that has not been modified (see image). In Thunderbird, I go to troubleshoot information, Profile folder, open folder, I get Location is not available error (see image). I go to about:profiles, open folder (any, see image), get same error. Profile manager does not see the old profile from old PC. How do I make Windows and Thunderbird see and open the profile folder Thunderbird is using successfully? Thank you

I've got TB 115.5.0 on Windows 11, been using TB for some 10-15 years, but not a programmer of any sort. Something weird happened, where the order of the emails in a folder was all wrong, and I pressed the Date header to get it to sort back under Date. No proper response. Rebooted computer. On re-opening, the emails in the same folder are in order except this weird file at the top with a 2015 date, which now contains all of my important .eml files converted to attachments to this email, but without any ability to detach attachments. Those .eml files no longer exist in the folder as emails, they only exist as attachments to this weird email. When I try to delete the file, I get a warning that 98 emails will be deleted, but in fact those emails now only exist as attachments. I right clicked and got an option to "Forward as Attachments", so I sent myself an email that has all those .eml files as attachments (29 MB). Right now I have not collected that email into TB, it's just sitting on the gmail site.

So, if possible, I need to know how to convert those .eml attachments back into active emails in my folder. Does my request and problem make any sense? Is there any way to get my correspondence back? All my other folders appear to be normal.

I have all my files backed up in the cloud. Is it possible to get back a single folder from my TB backup there? And actually, I haven't collected email in a couple of days, so I could just get my entire TB backup if I had to, then collect the most recent email. Need help and advice, please.

Thank you, --Victoria

When composing a new message (in other words, not replying to a message) I want them to always show the default email address, the one corresponding to the top account. The field "Outgoing Server (SMTP)" shows (Default), and ordinarily it works fine, but occasionally it will use one of the other email addresses. In reading your responses to other questions I've seen that the default address is only used when TB can't figure out which address to use. Is there some way I can tell TB to ALWAYS use the default address when composing a new message?

In Dec Spectrum changed settings and I wasn't able to get any help form anyone to fix, yesterday I got the email settings from Spectrum and now I can receive mail but I can't send. I think the problem is this one field in the outgoing set up...what I'm I suppose to put in the description field..See attached

I installed Thunderbird to consolidate the many emails I have, of which there are 3 Microsoft 365 accounts. I have been able to load all 3 but can only get the outlook.com account to receive and send. The other 2 which are @companyname.com accounts will not send emails. I have tried the solutions in the help database with regards to having the multiple of the same SMTP servers and the "Normal Password" vs OAUTH2 but to no avail. Any suggestions will be greatly appreciated. My Gmail, multiple Yahoo acounts and Digital Pacific accounts all work fine.