Showing questions tagged: Show all questions

How-to upgrade without losing existing pane layout/configuration?

I've been afraid to upgrade T-bird since 102 because last time, it changed the look and feel of my program. Honestly, I had a devil of a time getting panes reconfigured b… (read more)

I've been afraid to upgrade T-bird since 102 because last time, it changed the look and feel of my program. Honestly, I had a devil of a time getting panes reconfigured back to looking how I had it. After that, I turned off updating.

If it matters, I've got Classic view enabled (along with folder and message panes).

So to my question, if I update, will everything stay the same. Honestly, if it's going to change again, then I may stick with what's working. A friend is suggesting Betterbird, but I may just bite bullet and go to Gmail.

Does what I am asking make sense? I just don't want the layout to change based on what someone – who isn't me – thinks is better because I 'like' how I have it configured.

Many thanks!

Asked by john.beech 1 week ago

Last reply by john.beech 1 week ago

TB 148 seems to 'break' Google calendars, using Provider

So, updated from 147.x to 148.0 this morning 9Win 11 Pro), and didn't take me long to realize that the upgrade nukes Google calendaring using Provider. With 148, if I loo… (read more)

So, updated from 147.x to 148.0 this morning 9Win 11 Pro), and didn't take me long to realize that the upgrade nukes Google calendaring using Provider. With 148, if I look at the calendar, 100% of the entires are 'missing'.

If I (i) unsubscribe from the calendars, (ii) uninstall Google Provider, (iii) re0install Provider and re-authenticate, (iv) re-subscribe, then calendar entries are shown.

But...if I turn off TB, and turn it back on again, calendar entries disappear.

Note this is only an issue with 148.0. On my other machines (which largely run 140.x), not a problem.

Asked by Evan Cooch 1 week ago

Last reply by mkmelin 1 week ago

QuickBooks won't use Thunderbird since this last update

I think the last Thunderbird has broken my ability to send reports from QuickBooks to Thunderbird. It has worked wonderfully for years and now I cannot send anymore. I … (read more)

I think the last Thunderbird has broken my ability to send reports from QuickBooks to Thunderbird. It has worked wonderfully for years and now I cannot send anymore. I have QB 2024 Enterprise. Does anyone have a fix for this? I have made sure Thunderbird is the default app in both Thunderbird and Windows. I have not upgraded my windows 10 to windows 11. I hope that is not the problem.

Asked by peggy5 2 months ago

Last reply by Peggy R 2 weeks ago

  • Solved

Artifacts have appeared within the program.

link text Artifacts have appeared within the program. Everything works fine in other programs. This appeared after the last update. Judging by the picture, it's possible … (read more)

link text

Artifacts have appeared within the program. Everything works fine in other programs.

This appeared after the last update. Judging by the picture, it's possible some of your icons are broken.

Please fix this. I can't use the program now.

Asked by Sia Globe 2 weeks ago

Answered by Ed 2 weeks ago

Update not needed?

Every 2 or 3 days, Thunderbird tells me it needs to be updated. I run the update but halfway through it stops and tells me that I have a newer version on my PC. Why can i… (read more)

Every 2 or 3 days, Thunderbird tells me it needs to be updated. I run the update but halfway through it stops and tells me that I have a newer version on my PC. Why can it not recognise that I am up to date?

Asked by Ian Harrison 3 weeks ago

Last reply by Wayne Mery 2 weeks ago

Thunderbird - Local folders are no longer fully displayed.

Hello, After today's Thunderbird update for Windows 11, over half of the folders in the local folder are no longer displayed. However, the folders are present in the back… (read more)

Hello,

After today's Thunderbird update for Windows 11, over half of the folders in the local folder are no longer displayed. However, the folders are present in the backup folder on an external hard drive.

What's causing this?

Best regards, Steffen Liebig Bautzen, Saxony, Germany

Asked by bzjustus 3 weeks ago

Last reply by Mapenzi 3 weeks ago

  • Solved

Startup of Thunderbird creates a "Thunderbird" directory in my home

Every since updating to Thunderbird 147.0.1, I have noticed that every time I start Thunderbird, it creates a directory called "Thunderbird" in my home directory! This di… (read more)

Every since updating to Thunderbird 147.0.1, I have noticed that every time I start Thunderbird, it creates a directory called "Thunderbird" in my home directory! This didn't happen before the update and I have a '.thunderbird' directory in my home already! I had a search in the settings for the term "directory" but did not find anything that seemed related. But it seems to be caused by some new setting that has become activated with the update.

I am on an Arch GNU/Linux operating system, if any further information is necessary to help debug this, please let me know. Thanks a lot in advance :-).

Asked by mohammad5 3 weeks ago

Answered by Ed 3 weeks ago

I can not upgrade from version 115 to 140 on linux mint

Dear helpers, I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in t… (read more)

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Asked by thunderbirduser_with_problems 4 weeks ago

Last reply by david 3 weeks ago

Thunderbird updates when it shouldn't

Many months ago I reported this error/bug but it remains unresolved, even though it was supposedly progressed to Mozilla. I have a desktop PC & a laptop. The problem … (read more)

Many months ago I reported this error/bug but it remains unresolved, even though it was supposedly progressed to Mozilla.

I have a desktop PC & a laptop. The problem only occurs on the laptop. I am running T/bird on ESR channel on both machines.

On the laptop, even though the settings are not to update automatically it does, reverting to the release channel. This displays the following bug!

Instead of a "Junk" and a "Spam" fold I get 2 "Spam" folders, but a closer look shows the paths as being correct, what you would expect. The folder will not rename.

Reinstalling the ESR version restores the correct folder names - UNTIL THE NEXT TIME THE PROGRAM AUTO-UPDATES when it shouldn't!

Asked by TC 1 month ago

Last reply by Agent virtuel 4 weeks ago

Not being prompted to upgrade Thunderbird !!

When there is an update available for Thunderbird, I no longer get the prompt window automatically opening to tell me. I have my Settings, General, Updates set to Check f… (read more)

When there is an update available for Thunderbird, I no longer get the prompt window automatically opening to tell me.

I have my Settings, General, Updates set to Check for updates, but let me choose whether to install them. (see attached screenshot)

This worked in the past but after an update (can't remember which one), this stopped working.

I have my Update Settings set in Firefox to the exact same and it always automatically opens a prompt window when there is an update due, as does all my other software, so is there something set differently in my Firefox settings compared to my Thunderbird settings?

Is there something in the Firefox about:config settings that is possibly switched on but it is not switched on in Thunderbird about:config settings that is preventing Thunderbird automatically opening an update window?

Is there something different in the registry entries or values in a file?

I know that I can manually select Help, About Thunderbird and the prompt window will show any updates available but we don't always remember to check and that's why the automatic prompt works so well!

I am running Thunderbird Version 147.0.1 (64-bit) currently on the release update channel.

Any suggestions would be helpful.

Thanks.

Asked by Dave A 4 weeks ago

  • Solved

Updating Profiles between two desktops running Thunderbird

I have Thunderbird installed on a Surface Pro running Windows10 and on a Surface Pro running Linux Fedora. When I use the Windows10 computer to prepare a Thunderbird exp… (read more)

I have Thunderbird installed on a Surface Pro running Windows10 and on a Surface Pro running Linux Fedora. When I use the Windows10 computer to prepare a Thunderbird export file for the profile, the Fedora machine Thuderbird import command will not read it.

The Windows10 machine has Thunderbird 147 and the Fedora machine has 146. Is the difference in version responsible for the failure to import the profile files? Or is it something else?

If the difference is the version of Thunderbird, then how do I get 147 on my Fedora machine?

If it is something else, what do I do so that I do not lose saved emails and calendar data from 147 version when I am running the 146 version?

Asked by mayserin 1 month ago

Answered by Lin 1 month ago

up-to-date TB version

I haven't updated Thunderbird since version 52.9.1 because of the interfaces which are painful for me and I don't see much. it still works well but does not support encry… (read more)

I haven't updated Thunderbird since version 52.9.1 because of the interfaces which are painful for me and I don't see much. it still works well but does not support encrypted emails. I would like to install a recent version of TB but how can I make it look like the older, much more configurable versions? Please tell me if this is even possible.


This is translated from French

Asked by ojnongip 1 month ago

Last reply by ojnongip 1 month ago

Update T-bird from an US version to a French one without losing data

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I did… (read more)

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I didn't find the solution. Thank you for helping me. Michael.

Asked by Michael Fouilleroux 1 month ago

Last reply by Michael Fouilleroux 1 month ago

  • Locked

Update T-bird from an US version to a French one without losing data

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I did… (read more)

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I didn't find the solution. Thank you for helping me. Michael.

Asked by Michael Fouilleroux 1 month ago

Last reply by david 1 month ago