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I want to import a MBOX file into my Thunderbird, but the methods I found doesn't work.

I found the option Tools > ImportExportTools > Import MBOX file as the answer of my inquiry but I have just installed Thunderbird on my computer and I don't have th… (read more)

I found the option Tools > ImportExportTools > Import MBOX file as the answer of my inquiry but I have just installed Thunderbird on my computer and I don't have this options in my Tools panel. The attached image is what I see in my Tools panel.

Asked by eleonora.skarankos 1 year ago

Answered by sfhowes 1 year ago

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Can't get Thunderbird to work with Office 365 emails

I tried using Thunderbird to check my Office 365 email, with the following settings IMAP: outlook.office365.com Port: 143 SSL: STARTTLS SMTP: smtp.office365.com Port: 587… (read more)

I tried using Thunderbird to check my Office 365 email, with the following settings

IMAP: outlook.office365.com Port: 143 SSL: STARTTLS

SMTP: smtp.office365.com Port: 587 SSL: STARTTLS

Normal Password

All the settings are retried by Thunderbird once I enter the IMAP and SMTP details.

However upon clicking done, there will be a message saying "Unable to log in at server. Probably wrong configuration, username or password"

I have verified the username and password is correct, and also IMAP enabled for this account, but keep getting password wrong message.

Asked by siewkit84 1 year ago

Answered by siewkit84 1 year ago

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How to copy or import old e-mails?

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC.… (read more)

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC. On the new box I created my e-mail account making sure that it was not using the default mbox (all e-mail in 1 file) but maildir (each e-mail in its own file) as on the old box. But when I copy the "Local Folders" from my old to my new Mail directory, Thunderbird does list the directories (with subdirs " cur" and "tmp"), but does not appear to recognise the e-mail files.

In Thunderbird under menu there is "Tools" that has a wizard " Import". However when I select to import Mail, I only get a message "No application or file to import data from was found."

So how can I import my old mail files in the new Thunderbird instance?

Asked by tpeters 1 year ago

Answered by tpeters 1 year ago

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Downgrade Thunderbird profile from 78 to 68

Hello guys, I'm a thunderbird fanatic and use it even at work managing 10+ accounts. Up to Thunderbird 68, all was super fine: The massive profile with 60+ folder was wel… (read more)

Hello guys, I'm a thunderbird fanatic and use it even at work managing 10+ accounts. Up to Thunderbird 68, all was super fine:

The massive profile with 60+ folder was well organized with a handful of incredible add-ons to: - color folders - customize color account background - manage folder sorting The workflow was smooth and very productive: the folder colored to my like, the new email received were visible at a glance in the related folder by simply browsing and detecting the different accent in the folder name, and so on.

I always loved updates and kept the auto update on... until yesterday when my 68 has been migrated automatically to 78 !

No one of the necessary add-ons works anymore! No one of those fantastic the developer is anymore interested in upgrading them (changes are too frequent, and need to invest too much time to upgrade them) The interface is to uniform, I cannot customize colors in the same efficient way.... If I want the same 60+ nested folder sorting, I need to rename all of them... When a folder receives a new email the accent color (sort of bold blue) is nearly same as that of a folder with unread email (bold black)... Oh my god, what a mess !

Since no add-ons are available to re arrange the profile like it was with Thunderbird 68, my only option is to roll-back to 68... and stay there until the necessary add-on will get back to 78 (if any).

Do you know how I can convert back my profile just upgraded to 78 back to 68 ???

Please Please Please, help me ! Pietro

Asked by Pietro Vignali 1 year ago

Answered by Stans 1 year ago

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Migrating my Thunderbird Profile to new PC

I have followed the Migration instructions over 8 times now and have clearly seem my Roaming Thunderbird folder of nearly 6 Gb moving from PC to Caddy Drive, and then ont… (read more)

I have followed the Migration instructions over 8 times now and have clearly seem my Roaming Thunderbird folder of nearly 6 Gb moving from PC to Caddy Drive, and then onto the new PC in the Roaming Thunderbird folder. Each time i clicked "replace previous data", and no Thunderbird account has been set up on the new PC. But that's as far as i can get, I cannot get it to open the profile so I can see my 3 years worth of mail. The instructions stop at replace previous data (or whatever the wording is). I'm tearing my ancient hair out as my old PC keeps crashing and I begin 2 training courses tonight to get my web sites and video sales moving. I used to be ok with tech when it was Windows 3.1 but I'm 75 now and am obviously a bit out of touch! H-E-L-P  !! John Reed, York, UK (John O'York on Facebook)

Asked by John Reed 1 year ago

Answered by John Reed 1 year ago

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Thunderbird authentication of Gmail IMAP Account fails

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP. System Basics: Windows 10 Home, 64bit, fully patched. Anti… (read more)

I'm trying with utter lack of success to configure a Thunderbird install to link to a Gmail account via IMAP.

System Basics: Windows 10 Home, 64bit, fully patched. Antivirus by MalwareBytes 4.30 Premium, fully updated. No fancy firewall, just a regular router.

This account had been installed and working fine until a family member "helpfully" changed the Gmail password, but reauthentication fails. I enter the account details, including password, into the Thunderbird Accounts settings for the account; it pings Google and correctly retrieves all the IMAP settings, and when I click "Done" Thunderbird opens a browser window to Google's two-step authentication with the email address prepopulated. However, when I click the blue "Next" button on that authentication page, rather than advancing to a password screen, the browser simply deletes the email address from the text box and stays on the same screen (see attached image for what I'm talking about).

Things I've tried:

  • Uninstall, reboot, reinstall Thunderbird.
  • Turn off MalwareBytes protection.
  • Uninstall, delete every registry key related to Thunderbird, reboot, reinstall Thunderbird.
  • Clear cache on every browser on the system
  • Change Windows default browser settings to either Chrome (see below) or IE/Edge
  • Install new browser (Chrome wasn't yet on this PC), then change Thunderbird's file handler for https to Chrome (this is MUCH harder than it used to be as T-Bird v. 78.anything doesn't have the old "Preferences" menus)

Incidentally, changing browsers doesn't seem to make a difference in that pop-up browser window, so I suspect Thunderbird is using its own internal browser and not the system browser.

I have, and can send, the support info extract from T-bird to a support technician but am unsure of uploading it here. Nevertheless, I welcome suggestions ... this is driving me nuts!

Asked by dwm685 8 months ago

Answered by sfhowes 8 months ago

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Updating yahoo mail account

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, whi… (read more)

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, which basically involves deleting the old yahoo account and setting up a new one. Following those instructions results in all of my mailboxes and messages being deleted -- what a brilliant solution! I have years of messages I don't want to lose. Fortunately I had a backup of my .thunderbird directory (this is Linux, thunderbird v. 68.11.0)

See here for how NOT to do this "upgrade": https://help.yahoo.com/kb/new-mail-for-desktop/SLN27791.html?impressions=true Don't follow those instructions or you will lose all of your messages and mailboxes.

So, is there a way I can delete and re-install the account settings using the automatic features yahoo wants, without losing everything?

Asked by doctordruidphd 1 year ago

Answered by Toad-Hall 1 year ago

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tbsync won't connect to gmail account

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The s… (read more)

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The suggestions I have read about is to use TBSync, which I have installed, but I can't get it to connect to my Google account. Each time I try autodiscover I get a message saying it has failed. I tried to manually enter the server name, but that wouldn't work either.

I can't find any support instructions in the Add In web site or on the Mozilla support site. Can anyone help?

Can I revert to an earlier version of Thunderbird?

Asked by ptbadams 1 year ago

Answered by sfhowes 1 year ago

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Installing Thunderbird on Mac Air M1

As in title, I'm trying to install on a new laptop. Have downloaded version 78.6.0 When I drop the .dmg into the app manager I get a message "The app is currently not av… (read more)

As in title, I'm trying to install on a new laptop. Have downloaded version 78.6.0

When I drop the .dmg into the app manager I get a message "The app is currently not available in your country or region". I'm in the UK.

Is this really a regional restriction, or an error because the version is not compatible with the Mac M1 OS?

Please help!

Asked by active19 1 year ago

Answered by atErik 1 year ago

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Thunderbird 32 and 64 bit program

I have discovered that my thunderbird is 32 bit version 68.11 whereas I have a 64 bit computer. Instructions for installing the 64 bit program state uninstall 32 bit firs… (read more)

I have discovered that my thunderbird is 32 bit version 68.11 whereas I have a 64 bit computer. Instructions for installing the 64 bit program state uninstall 32 bit first. I do not wish to lose everything in the process - how do I keep my displayed emails and accounts. Would I notice any improvement if I did migrate to the 64 bit version?

Asked by mike21 1 year ago

Answered by Edoardo Maria Elidoro 1 year ago

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Updating from V68.10 to 78.xx on Ubuntu

Hi I have installed Thunderbird 68.10.0 on Ubuntu 20.04 - I needed this version to migrate from Mac to Ubuntu So going forward how do I update and upgrade Thunderbird (wh… (read more)

Hi

I have installed Thunderbird 68.10.0 on Ubuntu 20.04 - I needed this version to migrate from Mac to Ubuntu

So going forward how do I update and upgrade Thunderbird (whilst retaining all my data etc) firstly to V68++ and towards V78.xx

Many thanks

Asked by Spood 1 year ago

Answered by sfhowes 1 year ago

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Size of Thunderbird (text, mail, icons...) has become extremely small.

Today I migrated from an older mac to a brand new one (Mojave 10.14). When I opened Thunderbird (60.8, latest update checked), the display (fonts, icons, mails... everyt… (read more)

Today I migrated from an older mac to a brand new one (Mojave 10.14). When I opened Thunderbird (60.8, latest update checked), the display (fonts, icons, mails... everything) had become so small it was almost impossible to read.

Zoom in/out didn't change a thing. The tiny size remained tiny.

Zooming in only worked on the add-on/plug-in page but not on the mails or on the display itself.

The "zoom" add-on won't work on mac. It was disabled many years ago.

Asked by paret.buzenol 2 years ago

Answered by Toad-Hall 2 years ago

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Migrate Thunderbird from Windows 7 to Linux Mint

Hi: I'm trying to move, copy or migrate my Thunderbird account from Windows 7 to Linus Mint. I thought I could just use my Thunderbird Profile but nothing on the web see… (read more)

Hi: I'm trying to move, copy or migrate my Thunderbird account from Windows 7 to Linus Mint. I thought I could just use my Thunderbird Profile but nothing on the web seems to show Windows to Linux. I've found great support before from this site but I can't seem to get directions on how to do this by searching the web.. I know how to copy my Thunderbird file from windows explorer and paste it to a usb flash drive but I don't know how or where to move, copy or paste it into the Linux .thunderbird file . Do I just replace the Linux .thunderbird file with the windows thunderbird file and it just overwrites it or what? I just know there must be a way to do this; especially now that Windows 7 is no longer supported by Microsoft. Can anyone please help? Thanks for your assistance.

Asked by joyce Hansen 2 years ago

Answered by sfhowes 2 years ago

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Need download for older version

I'm in the middle of migrating to a new laptop (WIn 7 Pro to Win 10 Pro). The old one has TB 68.10.0, with Lightning. When I installed TB on the new laptop, it gave me 78… (read more)

I'm in the middle of migrating to a new laptop (WIn 7 Pro to Win 10 Pro). The old one has TB 68.10.0, with Lightning. When I installed TB on the new laptop, it gave me 78. I had copied the profile folders already.

I'm having trouble with the (Google) calendar. First, it gave me no data/didn't sync and wouldn't let me do anything. I also tried importing the old one just to see, but that crashed TB. I tried unsubscribing, but that removed the calendar. I tried setting it up the old way, New, Network and pasting in the private Google link. It keeps reverting to Read Only, every time I try to do something. Then TB hangs up, doesn't display properly, and there's no response for several minutes when I attempt to close it.

I want to go back to the version that is on the old laptop, but I can't find downloads for any previous versions. Where are they?

Asked by radarrab 1 year ago

Answered by Stans 1 year ago

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AT&T email technical support team tells me that Thunderbird (even 68) is not yet compatible with the oauth password security soon required..

I assume this to be true since I spent the afternoon going up three levels of *escalation* on a live call to get the answer from them. My questions are: 1) Why would Thun… (read more)

I assume this to be true since I spent the afternoon going up three levels of *escalation* on a live call to get the answer from them.

My questions are: 1) Why would Thunderbird not yet (September, 2019) be compatible with the oauth password security system required by a major US email provider? When, if ever, is this omission going to be addressed and included.

Using the only available workaround they offer for non-compliant insecure email clients, called a *secure mail key,* is not really a very modern solution to an internal inherent security flaw in a software program.

Asked by esb 2 years ago

Answered by Matt 2 years ago

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How to migrate/import accounts when moving from 32-bit to 64-bit thunderbird

Now that from thunderbird V 68.0 the 64-bit version is generally available how do we import all the 32-bit accounts to a 64-bit installation? I have installed the 64-bit … (read more)

Now that from thunderbird V 68.0 the 64-bit version is generally available how do we import all the 32-bit accounts to a 64-bit installation? I have installed the 64-bit version 68.0 and since upgraded to v 68.1.0 but both versions totally ignore the existing 32-bit thunderbird accounts. The 32-bit continues to function, so must be able to still find the existing profiles. How do I get the 64-bit installation to recognise and use these existing accounts? The Import everything simply reports "No application to import data from found.", so it appears to ignore the existing thunderbird accounts. The 32-bit version is installed to "C:\Program Files (x86)\Mozilla-org\Thunderbird" whilst the 64-bit version is in "C:\Program Files\Mozilla-org\Thunderbird".

Asked by IMW 2 years ago

Answered by sfhowes 2 years ago

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Thunderbird 78 Dark Mode messes up emails - we need a switch to disable it.

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. … (read more)

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. Changing the Windows settings to display apps in Light mode doesn't help (and make other parts of Windows Light instead of Dark mode).

What I'm trying to find in about:config is a flag to tell Thunderbird to run in Light mode as I can't see many of my emails. I can highlight the body, but that's just a lame workaround.

First image show how the text is unreadable because Thunderbird only changed the background layout, but not the text; Image on the right I highlighted the whole email so I could read the text.

I saw other suggestions that either require meddling with some .css file quite heavily, or installing some add-on that doesn't fix the problem.

We just need a configuration flag to prevent Thunderbird from using the Windows Dark Mode (or more generic, one that doesn't follow the Windows Light or Dark mode on us).

Thank you developers.

Asked by Kaddath 1 year ago

Answered by Toad-Hall 1 year ago

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How to switch update channel from beta to release

Hi, I'm currently using Thunderbird 70.0b4 on Mac. I would like to abandon the beta channel and switch back to the release one, but the simple re-install method I've read… (read more)

Hi, I'm currently using Thunderbird 70.0b4 on Mac. I would like to abandon the beta channel and switch back to the release one, but the simple re-install method I've read elsewhere does not fit my situatioin: if I install the current release (68.2.1) and start it, it complains that my profile has been created with a more recent version and refuses to start.

Of course I do not want to create a profile from scratch because I have tons of accounts, rules, etc. in my old profile.

What can I do? Will a future release version be "recent enough" that it will be able to read my 70beta profile?

Thanks.

Asked by starless1 2 years ago

Answered by Wayne Mery 2 years ago

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Thunderbird 78 fails to activate POP3 mail account

My old mail account is POP3 only. Incoming, POP3, mail.tpg.com.au, 110, STARTTLS, Normal Password Outgoing SMTP, smtp.tpg.com.au, 587, STARTTLS, Normal Password After man… (read more)

My old mail account is POP3 only. Incoming, POP3, mail.tpg.com.au, 110, STARTTLS, Normal Password Outgoing SMTP, smtp.tpg.com.au, 587, STARTTLS, Normal Password After many attempts Thunderbird 78 failed to add this new account.

After removing ver.78 an old ver.68 was installed and the new account was added without any problems on the first try using the settings shown above.

Does this indicate that Thunderbird v.78 is no longer compatible as a POP3 client or is this a serious bug?

Asked by gveale20 1 year ago

Answered by Toad-Hall 1 year ago

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Gmail labels don't show in Thunderbird

I have used Thunderbird for many years. My church has a domain on Google, and my church-related email goes through Gmail. This has worked fine for years; I use IMAP and s… (read more)

I have used Thunderbird for many years. My church has a domain on Google, and my church-related email goes through Gmail. This has worked fine for years; I use IMAP and see the Gmail labels as folders in Thunderbird. Recently I had to change my password in Google, and had a terrible time getting re-synchronized to Gmail... I finally got Thunderbird connected properly, but I can only see the Gmail Inbox, not any of my folders. If I attempt to synchronize with Gmail labels Thunderbird only sees Trash. I have T-bird 68.6.0 on MacOS 10.13.6. Please help!

Asked by econklin4 1 year ago

Answered by Toad-Hall 1 year ago