Thunderbird Community Forum

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave

Other than being slow to download my emails now for a few months, TB was performing well until a week or so ago. Now it also won't open the downloaded email when I click on it and the TB freezes up so I can't close it out. I have tried restarting computer multiple times and it works for one or two emails that I can open and then starts freezing up again. Makes using it almost impossible. I have security Windows 11 Defender only and have had it the entire time when it also worked well.

Hi

No spell checking available (greyed out), add-on dialogue says Dictionary has been added to TB ( refer image).

Any suggestions?

thanks

Name Thunderbird Version 65.0b1 Build ID 20181222205702 Update Channel beta User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Thunderbird/65.0 OS Windows_NT 10.0

Requested Locales ["en-GB"] Available Locales ["en-GB"] App Locales ["en-GB","en-US"] Regional Preferences ["en-AU"] Default Locale "en-GB" Operating System System Locales ["en-GB"] Regional Preferences ["en-AU"]

Problems since Thunderbird updated (automatically?) to beta version (63.0). Unable to send from one of my two companies' accounts, despite having been in ongoing communication with their tech support (STARTMAIL) that my settings are correct. They were correct. But now "Account Settings" are not visible (just a tiny non-functional window) unless I got to Help > Troubleshooting Information where they are merely viewable (see below).

Finally, I uninstalled Thunderbird via control panel on my Windows OS. Then I downloaded (from Mozilla website) Thunderbird version 60.2.1.

It opened with the same issues--unable to send via one account; unable to view under "account settings" the details for any of my accounts. Verified with my optimization software (System Mechanic) that 60.2.1 was the only visibly remaining Thunderbird artifact. Did hard shutdown of computer. No change upon re-starting computer.

I had expected that uninstalling and downloading the prior version of Thunderbird would mean that I would have to go through registering in Thunderbird my various email accounts. I thought that I could do this cleanly (all w. IMAP) & more efficiently (no duplicates or leftovers--seven accts on 1 server; one acct on other server). However, Thunderbird opened already populated exactly as I had it (even open tabs) prior to uninstalling.

The only tweaking I have done this week since Thunderbird updated to beta version were: re-set my Master Password... attempt to change the accounts on one server (my ISP's) from POP3 to IMAP (which doesn't appear to have stuck as IMAP, despite speaking to their tech support), but those accounts appear to be working... deleting and re-instating 3x my email accounts with the other server (which is IMAP) due to the problem of not being able to send email's (I have been in ongoing contact with their tech support)--each time applying the new password provided by my server.

BTW, earlier in this process I contacted my antivirus tech support. And I've tried sending with my antivirusware shut off, but login to the server still failed.

Help, please!

 Application Basics

   Name: Thunderbird
   Version: 60.2.1
   Build ID: 20180930223627

   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.2.1
   OS: Windows_NT 6.3

   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false

 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext

   account8:
     INCOMING: account8, , (pop3) mail.twc.com:995, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false

   account10:
     INCOMING: account10, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true

   account11:
     INCOMING: account11, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true

   account12:
     INCOMING: account12, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true

   account15:
     INCOMING: account15, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true

   account16:
     INCOMING: account16, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true

   account17:
     INCOMING: account17, , (pop3) mail.twc.com:995, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true

   account19:
     INCOMING: account19, , (imap) imap.startmail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.startmail.com:587, alwaysSTARTTLS, passwordCleartext, true

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

I have closed my Rogers account and have opened a Wightman account. Before I closed the Rogers account I downloaded Thunderbird and transferred my e mails and contacts to Thunderbird. To do that I had to put in my Rogers address. Now, when I open Thunderbird or try to send a message from Thunderbird, a pop up asks me to sign in to the old Rogers account. As this account is no longer active I cannot use Thunderbird. I have tried to change the information from Thunderbird E mail but cannot get it to change. My new e mail address is martinwea@wightman.ca Please help me to make Thunderbird work properly! Martin

i love 65 because it is SO much faster but i would like to be able to sync my calendar.

the older versions just do not work very well for me. too slow

thanks, scott

I have researched endless options how to download an add on for google search in the options dropdown menu for search engines.

The download https://addons.mozilla.org/en-US/thunderbird/addon/google-search-for-thunderbi/?src=search says it is not compatible with my version of thunderbird which is 60 Beta. What must I do?

Still having issues with Thunderbird on my Windows 11 laptop. I tried reinstalling the program but still locks up. Any suggestions or comments would be appreciated Thanks Dave

Using 153.0b3 and having an issue.

Under Account Settings, I have three entries in the left: Company Yahoo Local Folders

Under Company, my POP3 download/remove from server account I've had since the 90s, under Copies & Folders I have "Place a copy in" for "Sent" Folder on: Company. Same for Message Archives, Drafts, and Templates. Under Yahoo I have "Place a copy in" for "Local Folders" for all four. The ONLY reason I have them set up this way is due to the error message that displays if I try and set any of them to be Yahoo.

I recently went to find an email I'd sent last week using my Company account and couldn't find it. I couldn't find any that had been sent for awhile. I eventually found it under Local Folders(I had "Hide local folders" turned on because I can't understand the reason to it to even exist).

What exactly is going on? Is it a bug with the beta? I'm getting really tired of having to move the messages to the correct folder when all of the settings appear correct(my oldest email is from 1996 btw, so I've been keeping current since Netscape Mail)