Moved Thunderbird to new computer and "send" stopped working

Both computers are Dells running Windows 10. I have moved Thunderbird a number of times over the years. Not an expert but not unfamiliar. I followed the instructions for … (read more)

Both computers are Dells running Windows 10. I have moved Thunderbird a number of times over the years. Not an expert but not unfamiliar. I followed the instructions for downloading the Thunderbird folder from the old computer and copying it to the new one.

When I activated Thunderbird, all the accounts were there and 1:1 with the old computer set up. Every thing was fine until I tried to reply to an email. It wouldn't send. Send button is dead.

I have been through the troubleshooting on Support Mozilla. The settings on the SMTP settings on the new computer are identical to the settings on the old computer. I get email from four different servers that I control for my clients. Their status has not changed, and I can't send from any of them.

I also notice that the spell checker is not automatically popping up upon send. I checked Preferences / Composition and "Check spelling before sending" is checked.

The only difference I see is that the old computer ran Thunderbird 91.2.0 (32 bit) and the new computer was running 91.2.0 (64 bit). After troubleshooting, i ran the upgrade to 91.2.1. It still won't send.

Asked by jonponder 6 hours ago

Last reply by jonponder 2 hours ago

Since yesterday I get the following message and do not get mail to my computer, my internet provider said it is not on there end, its a Thunderbird issue.

Sending of password for user artlang did not succeed. Mail server pop.optonline.net responded: Service Temporarily Unavailable How do I resolve this issue, Thanks. … (read more)

Sending of password for user artlang did not succeed. Mail server pop.optonline.net responded: Service Temporarily Unavailable

How do I resolve this issue, Thanks.

Asked by artlang 2 days ago

Last reply by viggy1121 1 day ago

  • Solved

Thunderbird and Optonline

I have used thunderbird email address for years. Now it will not accept my password. I even uninstalled and reinstalled Thunderbird and tried to creat a new profile, se… (read more)

I have used thunderbird email address for years. Now it will not accept my password. I even uninstalled and reinstalled Thunderbird and tried to creat a new profile, set up all the configuration according to Optimum, but when I click "done," it says that the user name or password is wrong. I can use my password optimum.net and works fine and optimum says everything is ok.

Asked by jducky 2 days ago

Answered by viggy1121 22 hours ago

Cc and Bcc moved to the From line in a previous "upgrade." Why?

Not sure what upgrade this happened but the Cc and Bcc are now on the From line and you have to click one of them to send a Cc or Bcc whereas before all you had to do is … (read more)

Not sure what upgrade this happened but the Cc and Bcc are now on the From line and you have to click one of them to send a Cc or Bcc whereas before all you had to do is tab and you would get other To line and could just type the C for the Cc or B for Bcc. Now I have to take my hands off the keyboard and move to the mouse, and then back. We need to go back to the old way which was faster and easier.

Asked by Lokimeister 3 days ago

Last reply by Oh Good Grief! 1 day ago

Subfolders don't highlight on new messages if parent folder is not expanded (dark theme)

Using Dark Theme As of version 91 (currently running 91.2.0, build 20211004152603), parent folders highlight (bold and colored blue) when a new message arrives in it or a… (read more)

Using Dark Theme

As of version 91 (currently running 91.2.0, build 20211004152603), parent folders highlight (bold and colored blue) when a new message arrives in it or any of the subfolders inside it. If the parent folder is expanded when the email arrives, the subfolder will also highlight. If the parent folder is closed when the new mail arrives, the subfolder will not be bold or colored when the parent folder is expanded. If I click on the subfolder, it will show up bold, but not colored.

For example, parent folder not expanded, currently 1 unread message in subfolder B: parent folder (1) - bold. Shows unread msg count for this and all subfolders

Expanding parent folder shows: parent folder - No message count (expected, since individual subfolders show message count), not bold or colored -> subfolder A -> subfolder B (1) - currently has unread message. Shows as bold, but not colored

With parent folder collapsed, new message arrives in subfolder A. Parent folder now shows unread message count for tree, and is bold and colored. parent folder (2) - bold. Shows unread msg count for this and all subfolders

Expanding parent folder shows: parent folder - No message count (expected, since individual subfolders show message count), not bold or colored -> subfolder A (1) - unread message count shows in parens, but *not colored or bold* -> subfolder B (1) - still bold, not colored

With parent folder expanded, new message arrives in subfolder A. parent folder - No message count (expected, since individual subfolders show message count), not bold or colored -> subfolder A (1) - highlighted (colored and bold), unread message count shows in parens -> subfolder B (1) - still bold, not colored

Asked by bvitro 3 days ago

Last reply by Antony 1 day ago

Upgrade to Thunderbird 91.2. Send and Receive do not work

I've upgraded to Thunderbird ver. 91.2 and now whenever I return an email the send button is greyed out. Then when I attempt to write an email the send button is highligh… (read more)

I've upgraded to Thunderbird ver. 91.2 and now whenever I return an email the send button is greyed out. Then when I attempt to write an email the send button is highlighted but clicking on it does nothing.

Emails are recieved OK.

I have checked with other email clients (Apple iOS) and they work well and there have been no changes to the SMTP server or password settings.

This is the first time I've experienced a problem with an upgrade in the last 10+ years!!!

Can someone advise a solution?

Regards Frank

Asked by Frankie 4 days ago

invite attendees - no box available

I cannot invite attendees to meetings, except in troubleshoot mode, since latest update. There used to be a list of spaces to invite people but now there is nothing the… (read more)

I cannot invite attendees to meetings, except in troubleshoot mode, since latest update. There used to be a list of spaces to invite people but now there is nothing there. If I go to troubleshoot mode it looks like it did before the update and I have to keep resetting it to set up meetings.

Asked by mamf4546 5 days ago

Last reply by mj.kelly 3 days ago

91.2.0 upgrade: FILE_CORRUPTED address book empty / can't send email

I upgraded from 78.14 to 91.2.0 today. I am no longer able to Send email. My address book is also blank, but I continue to get auto-completion options when entering text… (read more)

I upgraded from 78.14 to 91.2.0 today. I am no longer able to Send email. My address book is also blank, but I continue to get auto-completion options when entering text into the "To" field. The error console displays the following when text is entered into the "To" field.

NS_ERROR_FILE_CORRUPTED: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase] SQLiteDirectory.jsm:43 NS_ERROR_FAILURE: 3 LDAPClient.jsm:255 [Exception... "Exception thrown by jsaddrbook://pab.na2: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase]" nsresult: "0x8052000b (NS_ERROR_FILE_CORRUPTED)" location: "JS frame :: resource:///modules/AbAutoCompleteSearch.jsm :: startSearch :: line 495" data: no] AbAutoCompleteSearch.jsm:495:13 NS_ERROR_FILE_CORRUPTED: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase] 2 SQLiteDirectory.jsm:43 NS_ERROR_FILE_CORRUPTED: Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase] 2 SQLiteDirectory.jsm:43 Uncaught Exception { name: "NS_ERROR_FILE_CORRUPTED", message: "Component returned failure code: 0x8052000b (NS_ERROR_FILE_CORRUPTED) [mozIStorageService.openDatabase]", result: 2152857611, filename: "resource:///modules/SQLiteDirectory.jsm", lineNumber: 43, columnNumber: 0, data: null, stack: "openConnectionTo@resource:///modules/SQLiteDirectory.jsm:43:35\nget _dbConnection@resource:///modules/SQLiteDirectory.jsm:190:38\nget lists@resource:///modules/SQLiteDirectory.jsm:208:27\ngetMailListFromName@resource:///modules/AddrBookDirectory.jsm:375:22\nhasMailListWithName@resource:///modules/AddrBookDirectory.jsm:420:17\nmailListNameExists@resource:///modules/AddrBookManager.jsm:511:15\nupdateSendLock@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5023:25\nupdateSendCommands@chrome://messenger/content/messengercompose/MsgComposeCommands.js:2040:3\nonRecipientsChanged@chrome://messenger/content/messengercompose/MsgComposeCommands.js:5745:21\nrecipientAddPills@chrome://messenger/content/messengercompose/addressingWidgetOverlay.js:964:5\nobserve@chrome://messenger/content/messengercompose/MsgComposeCommands.js:252:24\nhandleEnter@chrome://global/content/elements/autocomplete-input.js:584:31\nhandleKeyDown@chrome://global/content/elements/autocomplete-input.js:549:25\nAutocompleteInput/<@chrome://global/content/elements/autocomplete-input.js:40:54\n", location: XPCWrappedNative_NoHelper }

After an address and subject and content are entered, clicking the Send button has no effect, in the application or the error console. I've seen other posts about send and address book issues with 91.2, but their error messages are different from what I'm seeing. Thank you!

Asked by Lee 5 days ago

Last reply by Mort 2 hours ago

"Send" button no longer works 91.2.0

Since upgrading to 91.2.0, the "Send" button no longer does anything. Cntl-Enter has no effect. No error messages are displayed, and the "Write" window remains. Worked fi… (read more)

Since upgrading to 91.2.0, the "Send" button no longer does anything. Cntl-Enter has no effect. No error messages are displayed, and the "Write" window remains. Worked fine on earlier versions.

Asked by BlueForces 5 days ago

Last reply by rustyconc 4 days ago

Cannot send emails after update to TB 91.2.0

Can no longer send, reply to or forward any emails after update to 91.2.0 from TB 78. It affects all my email SMTP servers. It happens regardless of firewall setting, VPN… (read more)

Can no longer send, reply to or forward any emails after update to 91.2.0 from TB 78. It affects all my email SMTP servers. It happens regardless of firewall setting, VPN or Safe Mode. I have tried the abook mab vs. sqlite route, but that does not work either. My abook remains empty. Manual entry of email addresses make no difference. When pressing SEND nothing happens.

Asked by RWEIMER 5 days ago

Last reply by BlueForces 5 days ago

printing attachments within TB produces "low memory to print" . Attachment will print if saved as......

printing attachments within TB produces "low memory to print" . Attachment will print if saved to any other program. Tried another printer with same result. Reinstalled T… (read more)

printing attachments within TB produces "low memory to print" . Attachment will print if saved to any other program. Tried another printer with same result. Reinstalled TB with same result. Used cable instead of WIFI, same result.

Asked by joe171 5 days ago

  • Solved

Meeting invite does not show date/time before it is accepted

My thunderbird system got upgraded to 91.2.0 (64 bit). Now when I receive meeting invites (probably through *.ics files) they are displayed without any indication of the … (read more)

My thunderbird system got upgraded to 91.2.0 (64 bit).

Now when I receive meeting invites (probably through *.ics files) they are displayed without any indication of the meeting date/time time (see attached screenshot). For a new meeting I can accept/tentative/deny them but not see details, and once I've done that there is a details button that will actually show me the proposed date/time but no way of denying it. This makes it almost impossible to decide whether I need to accept or deny the request.

The only way around I have found so far is to look at the message source, figure out the date/time from there, but that is very, very awkward and time consuming.

I found out that when you click the triangle before the inviters name, the actual request is shown, with the date/time information. This makes it workable, but the question remains why a lot of meeting information is shown, but not the time. My guess is only the description is shown and not the important additional meta data.

I do like the fact that the links are now actually clickable in the actual meeting entry, that is a huge usability improvement.

The actual meeting request (sensitive info removed/replaced with dummy info:

BEGIN:VCALENDAR METHOD:REQUEST PRODID:Microsoft Exchange Server 2010 VERSION:2.0 BEGIN:VTIMEZONE TZID:Romance Standard Time BEGIN:STANDARD DTSTART:16010101T030000 TZOFFSETFROM:+0200 TZOFFSETTO:+0100 RRULE:FREQ=YEARLY;INTERVAL=1;BYDAY=-1SU;BYMONTH=10 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010101T020000 TZOFFSETFROM:+0100 TZOFFSETTO:+0200 RRULE:FREQ=YEARLY;INTERVAL=1;BYDAY=-1SU;BYMONTH=3 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT ORGANIZER;CN=PaulXXXXX:mailto:xxxx ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE;CN=xxxx1:mailto:xxx1@dummy.org ATTENDEE;ROLE=REQ-PARTICIPANT;PARTSTAT=NEEDS-ACTION;RSVP=TRUE;CN=xxxx2:mailto:xxx2@dummy.org DESCRIPTION;LANGUAGE=nl-NL: * Issue 1\n * Issue 2\n____________________________

____________________________________________________\nMicrosoft Teams-verg
adering\nDeelnemen op uw computer of via de mobiele app\n_________________
__________\n\n\nDisclaimer\nDit bericht kan informatie bevatten die vertro
uwelijk is. Als u dit bericht per vergissing heeft ontvangen\, dan mag u d
e inhoud van dit bericht niet bekendmaken noch kopiëren. Gelieve onmiddel
lijk de afzender hiervan te verwittigen en dit bericht te verwijderen.\nCe
 message peut contenir de l’information confidentielle. Si vous l’avez
 reçu par erreur vous n'êtes pas autorisé à diffuser ou copier le mess
age. Nous vous prions d’en informer l’expéditeur et d’immédiatemen
t supprimer le message.\n

UID:040000008200E00074C5B7101A82E00800000000B0F4B4A6B4C1D701000000000000000

010000000BF5850A16B3DA4419595D0D1D6ABB8CF

SUMMARY;LANGUAGE=nl-NL:NOVA dependencies DTSTART;TZID=Romance Standard Time:20211026T140000 DTEND;TZID=Romance Standard Time:20211026T150000 CLASS:PUBLIC PRIORITY:5 DTSTAMP:20211015T133220Z TRANSP:OPAQUE STATUS:CONFIRMED SEQUENCE:2 LOCATION;LANGUAGE=nl-NL:Microsoft Teams-vergadering X-MICROSOFT-CDO-APPT-SEQUENCE:2 X-MICROSOFT-CDO-OWNERAPPTID:-378558491 X-MICROSOFT-CDO-BUSYSTATUS:TENTATIVE X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY X-MICROSOFT-CDO-ALLDAYEVENT:FALSE X-MICROSOFT-CDO-IMPORTANCE:1 X-MICROSOFT-CDO-INSTTYPE:0 X-MICROSOFT-ONLINEMEETINGINFORMATION:{"OnlineMeetingChannelId":null\,"Onlin

eMeetingProvider":3}

X-MICROSOFT-SKYPETEAMSMEETINGURL:https://teams.microsoft.com/l/meetup-join/

info-removed

X-MICROSOFT-SCHEDULINGSERVICEUPDATEURL:https://api.scheduler.teams.microsof

t.com/teams/info-removed

X-MICROSOFT-SKYPETEAMSPROPERTIES:{"cid":"19:xxxx"\,"private":true\,"type":0\,"mid":0\,"

rid":0\,"uid":null}

X-MICROSOFT-ONLINEMEETINGCONFLINK:conf:sip:p.embrechts@essent.be\;gruu\;opa

que=app:conf:focus:id:teams:2:0!19:xxx

X-MICROSOFT-DONOTFORWARDMEETING:FALSE X-MICROSOFT-DISALLOW-COUNTER:FALSE X-MICROSOFT-LOCATIONS:[ { "DisplayName" : "Microsoft Teams-vergadering"\, "

LocationAnnotation" : ""\, "LocationSource" : 0\, "Unresolved" : false\, "
LocationUri" : "" } ]

BEGIN:VALARM DESCRIPTION:REMINDER TRIGGER;RELATED=START:-PT15M ACTION:DISPLAY END:VALARM END:VEVENT END:VCALENDAR

Asked by wim.veldhuis 5 days ago

Answered by andi049 3 days ago

after new update, email scroll bars don't work

Before the most recent update of Thunderbird (which must have happened over night--things were fine yesterday), my email program functioned normally. I could scroll up an… (read more)

Before the most recent update of Thunderbird (which must have happened over night--things were fine yesterday), my email program functioned normally. I could scroll up and down within the Inbox list, and also scroll up and down within individual emails. Now, I can't see any scroll bar in either place. If I click where it used to be, a very thin bar will briefly appear, and vanish again right away. That's all I get within in an individual email. If I close the window and open it again, I will get a fatter bar in the Inbox list, and I can use it once, until I switch to another function. If I want to scroll again, I have to close the window again to get the fatter scroll bar back, again for only one use, and only within the Inbox list, never within individual emails. This is very frustrating. If anyone can help me get my email functioning again, I'd really appreciate it. Thank you.

Asked by zmay 6 days ago

Last reply by sfhowes 22 hours ago

unable to send or forward email since updating to version 91.2

Since updating to ver. 91.2 i am now unable send or forward email. I have no problem with receiving email. My settings have not changed, i have a second desktop which has… (read more)

Since updating to ver. 91.2 i am now unable send or forward email. I have no problem with receiving email. My settings have not changed, i have a second desktop which has not updated and that functions properly. Your assistance will be greatly appreciated. G.Gizzi

Asked by gizzi1 1 week ago

Last reply by christ1 1 week ago

Is there a Thunderbird tech support phone number I can call?

Is there a Thunderbird tech support phone number I can call? Thunderbird suddenly won't send email today and my life is shut down. My email provider tells me it a Thunde… (read more)

Is there a Thunderbird tech support phone number I can call?

Thunderbird suddenly won't send email today and my life is shut down. My email provider tells me it a Thunderbird problem. I'm desperate. Please help.

Asked by tedhine 4 months ago

Last reply by lhinz 4 days ago

popstate files keep piling up

Popstate files (popstate-xx.dat) are piling up in my POP account. Each time the "xx" is a different number, i.e 13, 14, 15, etc. I read the suggestion fix to go to Help… (read more)

Popstate files (popstate-xx.dat) are piling up in my POP account. Each time the "xx" is a different number, i.e 13, 14, 15, etc. I read the suggestion fix to go to Help, Troubleshoot Information, click Open Folder button. I did so. There are two Open Folder buttons (Update Folder & Profile Folder). I picked Profile Folder. Then I closed TB as instructed. Then I clicked Mail folder, and it says to click the Pop mail account which is displaying those popstate folders. At this point I see two : one says "inbound.att.net" and one says :inbound.att-1.net". If I click the "inbound.att.net" there is only one popstate folder. If I click the "inbound.att-1.net" account there are many popstate folders. I think this may be the cause of the multiple popstate folders showing up in TB. I am thinking I could possibly delete the account with the "-1" and keep the account with the single popstate folder. BUT, will this somehow mess up my incoming and outgoing mail? I don't want to mess up. Can someone help me?

Asked by jworks 43 minutes ago

Can't print e-mails

I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer. I can't find any way to print emails, either by selecting one from the inbox list or opening the email. I'… (read more)

I'm using Thunderbird 91.2.1 and Windows 10 on an HP computer.

I can't find any way to print emails, either by selecting one from the inbox list or opening the email.

I've seen the "new" dialog but only when printing downloaded forms such as shipping labels, but all print commands disappear when I open an email.

Asked by Hofer Family 49 minutes ago

Calendar and Tasks optional possible ?

Don't need Calendar and Tasks in Thunderbird Would like to have an option to disable them since i never used then, and not planing. Already looking for alternative. Thank… (read more)

Don't need Calendar and Tasks in Thunderbird Would like to have an option to disable them since i never used then, and not planing.

Already looking for alternative.

Thanks.

Asked by 0sPAcU 1 hour ago

One Local folder and subfolder and emails disappeared

One subfolder that I have used for years in Thunderbird disappeared without warning. I use Win 10 and Thunderbird 91.2.1 (32-bit) on a 64-bit CPU. I wanted to move an ema… (read more)

One subfolder that I have used for years in Thunderbird disappeared without warning. I use Win 10 and Thunderbird 91.2.1 (32-bit) on a 64-bit CPU. I wanted to move an email from one account to the local folder only to discover that the top folder and all below it were missing. I have no idea how this happened. I do know that the contents of the folder were important to me and difficult to impossible to recreate. What can I do now?

Asked by james.orr 1 hour ago