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Sorting Folders Alphabetically/Alphabetizing

Others have mentioned this but I'm not sure if there is a fix/anything is being done. The threads are all from previous Thunderbird versions. I use Thunderbird for work. … (read more)

Others have mentioned this but I'm not sure if there is a fix/anything is being done. The threads are all from previous Thunderbird versions.

I use Thunderbird for work. I have to find specific emails and folders - get to them quick. I am no longer able to do this. It's really distressing.

This is something really basic, that should be the default or else really easy to change.

I'm on a Windows machine and using Thunderbird 140.3.0esr. I've been using Thunderbird since 2003 and never had any problems. Now I'm panicking!

Solved Archived 15 1552

Changing color and fonts in signatures

I moving from classic outlook to Thunderbird and I am having trouble finding how to change fonts and color in signatures for my emails. I do not do html it is a simple si… (read more)

I moving from classic outlook to Thunderbird and I am having trouble finding how to change fonts and color in signatures for my emails. I do not do html it is a simple signature; name company name and phone numbers. I search and found no help. Is there a way to change color and font in the reply to an email? Sorry I know this sounds simple but I have been using outlook since it came out so this is similar but just enough to give me trouble. Thank you for any help, rick

Solved Archived 12 1234

Mark messages as Read only after I read them

I can't find a setting that will allow marking messages as read only after I read them. By that I mean only after I click on the message to open it in its own tab. I vi… (read more)

I can't find a setting that will allow marking messages as read only after I read them. By that I mean only after I click on the message to open it in its own tab. I view the new messages in a split screen.

The current settings allow me to leave them bold as if I hadn't read them even after I've clicked on the message and viewed it in the full TB pane

or

Mark them as read as soon as they're displayed in the bottom half of the split screen.

I don't find either of these options desirable.

Solved Archived 9 1163

Primary account not on the list under Unified

Hello All, I'm new to Thunderbird and here is something I'm wondering about: I created all my accounts and set everything to Unified ... all works fine. All 5 accounts sh… (read more)

Hello All, I'm new to Thunderbird and here is something I'm wondering about: I created all my accounts and set everything to Unified ... all works fine. All 5 accounts show under "All Folders" ... if it's also checked, but I don't use it usually. In Unified view, however, UNDER the unified folders, my primary account is missing...?!? Again, I'm talking about the account list UNDER the unified folders! ... not the "All Folders" list! (if it's checked) (I usually don't have "All Folders" on)

The drop-down lists of the single unified folders, however, e.g. Inbox, Sent, etc., DO SHOW the primary account! (On a side note: under Drafts only four accounts show ...?)

So, why is the primary account missing in the list UNDER Unified folders ... (there are only four plus "Local Folders") but it is listed in the separate unified folders, if opened..? I hope explained it clear enough.

Please see attachments

BTW, at my home computer, ALL accounts are showing (in Unified view) under the unified folders. Please let me know what I did wrong or if I have to explain it better.

Thanks

Solved Archived 33 837

How to view all threaded messages NEWEST to OLDEST

I can't figure out how to get a threaded view for a conversation in Thunderbird to behave the same as a threaded view for a conversation in Outlook. 1. From what I can te… (read more)

I can't figure out how to get a threaded view for a conversation in Thunderbird to behave the same as a threaded view for a conversation in Outlook.

1. From what I can tell, the ASCENDING setting works as expected: a) Single messages and thread topics in the selected folder are sorted ascending by date b) Messages within a thread are also sorted ascending.

2. The DESCENDING view does this, which I feel is confusing: a) Single messages and thread topics in the selected folder are sorted descending. For threads, it weirdly uses the timestamp of the FIRST message in the thread instead of the most recent message. b) Messages within a thread are sorted ascending instead of descending.

3. I would prefer the DESCENDING view to do this: a) Single messages and threads in the selected folder are sorted descending. For threads, it should use the timestamp of the LAST message in the thread. b) Messages within a thread should be sorted descending instead of ascending.

Is there a way to get behavior 3?

Thanks!

Solved Archived 6 821

File (saving/moving) to a folder - Recent function (bug2000453)

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. … (read more)

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. Is there a setting to have the Recent folders be in alphabetical order again? I could not find anything. Thanks in advance.

Archived 25 778

how to change default column view settings in Config Editor...

I have used Thunderbird for years (now on 128.5.2esr (64-bit) for Mac). I have a very large number of folders, and I would like to have a default setting for columns in … (read more)

I have used Thunderbird for years (now on 128.5.2esr (64-bit) for Mac). I have a very large number of folders, and I would like to have a default setting for columns in new folders I create. I am aware that you can change the column setting in the folder by clicking the "Select columns to display" button and selecting the ones you want, and that you can change the setting for all folders in an account by going to the "Apply columns to..." > "Folder and its children..." > select the account > select the account name at the top of the list. But I would rather not have to do that every time I create a new folder, but I can't find any other way to do it anywhere, including on another answer to a question in this forum, https://support.mozilla.org/en-US/questions/1426413.

Then I found two settings in the Config Editor... that seem like they might be where this can be done:

  • mailnews.database.global.views.conversation.columns, whose settings in my case are:

{"selectCol":{"visible":false,"ordinal":"1"}, "threadCol":{"visible":true,"ordinal":"3"}, "flaggedCol":{"visible":true,"ordinal":"5"}, "attachmentCol":{"visible":false,"ordinal":"7"}, "subjectCol":{"visible":true,"ordinal":"15"}, "unreadButtonColHeader":{"visible":false,"ordinal":"9"}, "senderCol":{"visible":false,"ordinal":"17"}, "recipientCol":{"visible":false,"ordinal":"19"}, "correspondentCol":{"visible":true,"ordinal":"21"}, "junkStatusCol":{"visible":false,"ordinal":"11"}, "receivedCol":{"visible":false,"ordinal":"23"}, "dateCol":{"visible":true,"ordinal":"25"}, "statusCol":{"visible":false,"ordinal":"27"}, "sizeCol":{"visible":false,"ordinal":"29"}, "tagsCol":{"visible":false,"ordinal":"31"}, "accountCol":{"visible":false,"ordinal":"33"}, "priorityCol":{"visible":false,"ordinal":"35"}, "unreadCol":{"visible":false,"ordinal":"37"}, "totalCol":{"visible":false,"ordinal":"39"}, "locationCol":{"visible":true,"ordinal":"41"}, "idCol":{"visible":false,"ordinal":"43"}, "deleteCol":{"visible":false,"ordinal":"13"}, "xnoteCol":{"visible":false,"ordinal":"1"}}

and

  • mailnews.database.global.views.global.columns, whose settings in my case are:

{"selectCol":{"visible":false,"ordinal":0}, "threadCol":{"visible":true,"ordinal":0}, "flaggedCol":{"visible":true,"ordinal":0}, "attachmentCol":{"visible":false,"ordinal":0}, "subjectCol":{"visible":true,"ordinal":0}, "unreadButtonColHeader":{"visible":false,"ordinal":0}, "senderCol":{"visible":true,"ordinal":0}, "recipientCol":{"visible":true,"ordinal":0}, "correspondentCol":{"visible":false,"ordinal":0}, "junkStatusCol":{"visible":false,"ordinal":0}, "dateCol":{"visible":true,"ordinal":0}, "receivedCol":{"visible":false,"ordinal":0}, "statusCol":{"visible":false,"ordinal":0}, "sizeCol":{"visible":false,"ordinal":0}, "tagsCol":{"visible":false,"ordinal":0}, "accountCol":{"visible":false,"ordinal":0}, "priorityCol":{"visible":false,"ordinal":0}, "unreadCol":{"visible":false,"ordinal":0}, "totalCol":{"visible":false,"ordinal":0}, "locationCol":{"visible":true,"ordinal":0}, "idCol":{"visible":false,"ordinal":0}, "deleteCol":{"visible":false,"ordinal":0}}

The first one matches the columns I see in a newly created folder better, having the "xnoteCol" entry, but my new folders also have several columns related to my CardBook extension at the bottom of the list. Moreover, the settings' arguments don't make sense in terms of what I see. For example, I see the Thread column, whose settings – ("threadCol":{"visible":true,"ordinal":"3"} – make sense since "visible" is set to "true", but I also see the Attachments column, whose settings – "attachmentCol":{"visible":false,"ordinal":"7"} – *don't* make sense because "visible" is set to "false". Similar no-sense settings occur in the second setting.

So there *is* a way to change the default column settings in Config Editor..., which makes a whole lot of sense, but the way the settings are set in these two settings, which apparently are not the ones that fully determine my default settings given the CardBook-related columns that I see, do *not* seem to make sense.

The "Folder and its children..." approach works, but it makes it harder than it should be, and it seems like there must be a way to change the defaults in Config Editor.... If there is, please tell me how.

Thanks for any help you can give...

Solved Locked Archived 5 661

I can no longer print emails

I've installed TB on my new laptop and now, when I try to print an email, my list of printer options don't show up in the drop-down menu, only options to print to a PDF f… (read more)

I've installed TB on my new laptop and now, when I try to print an email, my list of printer options don't show up in the drop-down menu, only options to print to a PDF file. It says it's printing, but it's not. How do I restore my list of printers?

Solved Archived 4 660

Account setup changes my choices not saved on both old and new systems (win10 and win11). Also multiple prefs.js files.

In both my desktop older installation (now updated) and my new laptop installation, when I go thru Account Settings and check off what I want, it all changes when I leave… (read more)

In both my desktop older installation (now updated) and my new laptop installation, when I go thru Account Settings and check off what I want, it all changes when I leave the setup. I uncheck the startup page, and when I open both versions of Bird, the startup page is there again. Same with table/card setup, and other options. Isn't there a "save" in Account settings? Thanks, Stacy

Archived 62 644

How to Always Disable Dark Mode for Email Body in Thunderbird 128.10.0esr?

Hello, The latest version, 128.10.0esr, was recently released, and one of the changes is: Changed color override defaults with high contrast mode on macOS and Linux https… (read more)

Hello,

The latest version, 128.10.0esr, was recently released, and one of the changes is:

Changed color override defaults with high contrast mode on macOS and Linux

https://www.thunderbird.net/en-US/thunderbird/128.10.0esr/releasenotes/?uri=/thunderbird/releasenotes/&locale=en-US&version=128.10.0&channel=esr&os=Darwin&buildid=20250425031534

I use dark mode, but I prefer to view the email body in light mode, as this is typically the sender’s default formatting. To achieve this, I previously configured: • Settings → General → Fonts & Colors → Colors • Set Text to black and Background to white • Enabled “Override the colors specified by the content with my selections above:” and set it to “Only with High Contrast themes”

However, since this update, this setting no longer works. Now, the only workaround is to manually click the “Turn dark mode off” button for each email, which does work. But it’s inconvenient to do this every time.

Is there a way to disable dark mode for all email bodies by default, so I don’t need to click the button each time?

Thank you!

Yours,

Solved Archived 4 641

Folders - Folder Pane View

View > Folders > Folder Pane Header [v] All Folders All folders is greyed out (cannot select). I believe being able to make this selection would cause the email acc… (read more)

View > Folders > Folder Pane Header [v] All Folders All folders is greyed out (cannot select).

I believe being able to make this selection would cause the email account name to display expanded selections. I want to be able to select this for all my email accounts to display properly in the Folder Pane: (example) Inbox Drafts Sent Spam Trash

Uploaded images are:

  1. 1. View > Folders > Folder Pane Header > [v] All Folders > All folders (is greyed out - cannot select).
  2. 2. My email client name list with no expanded selections.
  3. 3. An example of and expanded email client name

Any help would be greatly appreciated.

Thank You

Solved Archived 24 593

After the lastest update all of the folders I've created and emails within them are missing

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'… (read more)

Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'm not sure if I have a backup of it. I've included the screenshot as you ask for. I know that those folders and emails are there as I was playing around with the the 3 lines > View and when I moved between the different choices I saw my folders/emails are all in there.

Any assistance you can provide is appreciated!

Solved 38 562

Display Header Info On Message View

I copy/paste emails a lot for my job, which needs to include from, sent, to, cc, bcc, and subject: From: Sender <sender@email.com>; Sent: Wednesday, January 21, 202… (read more)

I copy/paste emails a lot for my job, which needs to include from, sent, to, cc, bcc, and subject:

From: Sender <sender@email.com>; Sent: Wednesday, January 21, 2026 at 11:27 AM EST To: John Doe <johndoe@email.com>; Cc: Jane Doe <janedoe@email.com>; Bcc: Subject: Email Subject

Currently, I am using the plugin ReplyWithHeader, which will produce this style of header on reply/forward, but is there a way to display this in the email body on view, without me having to reply/forward to produce the headers in the email body?

Archived 4 525

Thunderbird Favorite Folders: Order?

Is there a way to sort Favorite folders? I've tried dragging them to a new order with horrible consequences. Instead of changing the order, the actual folder was moved to… (read more)

Is there a way to sort Favorite folders? I've tried dragging them to a new order with horrible consequences. Instead of changing the order, the actual folder was moved to a sub-folder position within the actual folder I was trying to move to the position beneath it.

In other words, if I have Favorite folders: A, B, C, E, F, D and I want to move Folder D to the position after C and before E, dragging D to C will cause the physical location of the Folder D to be moved to a sub-folder position of Folder C in the email account.

If you then move it back to it's correct position AND folder D had sub-folders as well, you will then get the error message for any of Folder D's sub-folders: Unable to open the summary file for FOLDER D's SUBFOLDER NAME. Perhaps there was an error on disk, or the full path is too long.

BTW: is there a way to fix that error as well?

Solved Archived 3 515

How do I reduce font size for mail headers?

Thunderbird 128.14.0esr on Debian 13 KDE. Email is in Classic View. The mail headers take up far too much space. Here's an example of the problem: http://map.atownse… (read more)

Thunderbird 128.14.0esr on Debian 13 KDE. Email is in Classic View.

The mail headers take up far too much space.

Here's an example of the problem: http://map.atownsend.org.uk/tmp/Screenshot_20250829_150825_2.png . As you can see, about 50% of the UI is taken up by headers. I like the general layout (tree at the left, not included in screenshot, list of messages above and the message itself below) and I like the contents of the headers (I don't want to display fewer; I'd just like them to take up less space).

Changing the font via edit / settings / font / size has no effect on the headers (it may be changing the size of the text within the message, but I can't really see enough of that to be sure).

How do I change the font within the headers to a different, smaller, value?

Solved Archived 8 495

How to set date format to UK date format

I find US date format utterly confusing. I want change settings so that my Thunderbird email is in UK date format. 1 - How can I do this please? 2 - If the answer to 1… (read more)

I find US date format utterly confusing. I want change settings so that my Thunderbird email is in UK date format. 1 - How can I do this please? 2 - If the answer to 1) is "you can't yet" then how soon will this option be made available?

Archived 4 487