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set up thunderbird and roadrunner to spectrum, can't download mail from spectrum

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed. Username: Your full Spectrum e… (read more)

I'm on tb 128 and use roadrunner. I see my emails on spectrum server but can't download them? I was using pop, they said imap is needed.

   Username: Your full Spectrum email address
   Password: Your Spectrum email password
   SSL: On
   Protocol: IMAP
   Incoming Server Port: 993
   Outgoing Server Port: 587
   Requires Authentication: Yes, or checked
Archived 29 759

Thunderbird Daily vs. Release version, subject line in bold format and email address display format

I recently went back from Thunderbird daily to the release channel when I set up my new PC. 1. On opening an email - The Subject display in Daily Version is Bold and ac… (read more)

I recently went back from Thunderbird daily to the release channel when I set up my new PC.

1. On opening an email - The Subject display in Daily Version is Bold and according to the font as set in Thunderbird Settings. Just Perfect. It is not the same in the Release Channel. Looks not so nice.

2. In Release Channel -- under settings If I choose to display the "Name Only" under Message List for address display format. It ignores

3. Release channel is ver 146.0.1 .. If I go back to Thunderbird daily .. will I be able to use the same profile used for the Release channel?

With my thanks in advance

Archived 3 471

How do I set different passwords for different outgoing SMTP servers?

In "Account Settings > Outgoing SMTP Servers" I expected to have the ability to fully specify authentication options for each server. Conversely, I have discovered tha… (read more)

In "Account Settings > Outgoing SMTP Servers" I expected to have the ability to fully specify authentication options for each server. Conversely, I have discovered that I can only set the authentication method to "Normal Password" but I can't set the actual password.

Even though I'm using multiple outgoing SMTP servers, in "Preferences > Security > Passwords" I can only see one IMAP server and one SMTP server.

How can I set the password for the other SMTP servers?

Solved Locked Archived 5 394

dutch language pack corrupt

When I try to install the Thunderbird Dutch language pack as an Add-On , then I got the message that the language pack is corrupt. It's not possible to download this add-… (read more)

When I try to install the Thunderbird Dutch language pack as an Add-On , then I got the message that the language pack is corrupt. It's not possible to download this add-on.

Archived 10 361

How do I turn on support for UIDI or XIND XLST in the POP3 mail server (inbound)??

I keep getting the following message: The POP3 mail server (inbound.att.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server, ``… (read more)

I keep getting the following message:

The POP3 mail server (inbound.att.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server, ``Maximum Message Size or ``Fetch Headers Only options. To download your mail, turn off these options in the Server Settings for your mail server in the Account Settings window.

What can I do?

Tom Abele

Archived 3 354

It would be nice if tags could change the background colour to the message rather than just the color of the letters.

Currently when I tag a message the font color of the message changes. It would be nice if I could change the background color for tagged messages too, to make them stand … (read more)

Currently when I tag a message the font color of the message changes. It would be nice if I could change the background color for tagged messages too, to make them stand out more.

Archived 2 335

Thunderbird Page Setup

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for t… (read more)

Using Tbird 78.14.0 (64 bit) with Windows 10. I can no longer access the Page Setup screen properly. I suspect it's because I accidentally put a very big value in for the top margin. The print preview for even a short email says it's many pages, there's no text visible on any of those pages, the only part of the Page Setup screen visible is OK and Cancel at the bottom, and I can't get to the top of the screen. I've tried closing and re-opening Tbird to no avail. How can I get to the top of the Page Setup screen to fix the problem?

Solved Archived 14 305

Dictionary instalment

Hi: I had the newest Update of Thunderbird Ver 52.7.0 installed in my PC running Windows 7 - Home Premium and was shocked that during this Update installation my foreign … (read more)

Hi: I had the newest Update of Thunderbird Ver 52.7.0 installed in my PC running Windows 7 - Home Premium and was shocked that during this Update installation my foreign language Dictionary (Czech) installed in Thunderbird before this automatic-updating has disappeared. This is a very serious Software flaw because I was using this Dictionary for many years, and during several years I've added many unique foreign language words & terms and it is therefore very important for my correspondence with people abroad. My critical questions are:

1) does Thunderbird keeps a back up-copy of such an important part of this Software somewhere in the Thunderbird installation Directory so that I could recover/re-install it? 2) What are the specific step-by-step guidelines to install any additional Dictionary into Thunderbird? I've spent MANY HOURS trying to install a new copy of the Czech Language Add-On following the suggested procedure but it does NOT work - have anyone from the Programmers checked if this installation procedure actually works? An earlier advice would be greatly appreciated. Thanks.

Archived 3 296

How can I get Profile Password back after recent update removed it?

After the last update, Thunderbird no longer requires a password be entered to sign into my emails. Hence all my emails are available to whoever opens Thunderbird. How d… (read more)

After the last update, Thunderbird no longer requires a password be entered to sign into my emails. Hence all my emails are available to whoever opens Thunderbird. How do I get the Profile Password feature back again? This has nothing to do with the Master Password.

Archived 8 294

Language pack dutch

My Thunderbird version 52.9.1. First language = French Cannot upload DUTCH language package (as second language) because last version of complementary module appears to b… (read more)

My Thunderbird version 52.9.1. First language = French Cannot upload DUTCH language package (as second language) because last version of complementary module appears to be corrupted. BA Brussels - Belgium 19-07-2018

Solved Archived 10 285

Cannot invoke duplicate email remover.

email remover was apparently removed in program updates. Downloaded new June 2018 tool, but it's a big mystery on where to look for it on T-Bird dashboard, and what to do… (read more)

email remover was apparently removed in program updates. Downloaded new June 2018 tool, but it's a big mystery on where to look for it on T-Bird dashboard, and what to do with it once located. When I open the downloaded file, T-Bird creates an email!

Cannot invoke duplicate email removal tool. Totally lacking follow-through. BD

Archived 1 254

Automatically saving of emails every 5 minutes

Thunderbird seems to be saving partial emails if I have not sent them with in 5 minutes of starting the email. This email is saved in BIN but is highlighted as not read. … (read more)

Thunderbird seems to be saving partial emails if I have not sent them with in 5 minutes of starting the email. This email is saved in BIN but is highlighted as not read. I took half hour to write one meail and now hav multiple copies saved of this email! How can I turn this function off?

Archived 1 236

Cannot install themes after Thunderbird updated to 60.0

Thunderbird recently updated to 60.0 and now I cannot install themes. None of the help threads I have found work. I must be missing something. Everything I try keeps addi… (read more)

Thunderbird recently updated to 60.0 and now I cannot install themes. None of the help threads I have found work. I must be missing something. Everything I try keeps adding themes to Firefox instead of Thunderbird.

Solved Archived 2 227

I receive emails automatically, but they only go into my inbox. They don't go into folders I've organized with Gmail labels. I can receive emails by clicking on the folder.

Why do I have to do this every time? <DownloadLink> Why_do_I_need_to_do_this_every_time.mov https://primedrive.jp/v2/access?key=t9NdG3za99jDrgfT9tuvKw Is there a s… (read more)

Why do I have to do this every time?

<DownloadLink> Why_do_I_need_to_do_this_every_time.mov

https://primedrive.jp/v2/access?key=t9NdG3za99jDrgfT9tuvKw

Is there a setting I can adjust? Or is this just how it is with Gmail?

Archived 4 216

I want the full addressing information to appear on top of the original message I am replying to, not only the line "On <date-time>, <sender> wrote:"

I can't seem to find the configuration option in Thunderbird to have the following information added on top of the emails I reply to: From: <original sender> Sent: … (read more)

I can't seem to find the configuration option in Thunderbird to have the following information added on top of the emails I reply to:

From: <original sender>

Sent: <date-time>

To: <list of original recipients>

Cc: <list of originally copied recipients> (if applicable)

Subject: <original email-subject>

Priority: <priority of the original message> (if applicable)

Sensitivity: <sensitivity of the original message, i.e., Private, Confidential, etc.> (if applicable)

This information appears on the email I forward, but on my replies I always get is a line that reads: "On <date-time>, <sender> wrote:"

Can someone help me with this?

Thank you!

Archived 3 209

Can't access the Thunderbird Profile Manager in Windows 7

I followed the instructions in support.Mozilla to access the Thunderbird Profile Manager in Windows 7. But, I can't access the Thunderbird Profile Manager. I tried vari… (read more)

I followed the instructions in support.Mozilla to access the Thunderbird Profile Manager in Windows 7. But, I can't access the Thunderbird Profile Manager. I tried various ways to search for thunderbird.exe -P but Windows 7 won't cough up the Thunderbird Profile Manager - it just starts the Thunderbird program. Any suggestions?

Archived 1 198

I want to print only the last message in a thread of messages

I have to keep hard copies of e mails. The problem is that as a trhead gets added to it means the print outs get longer and longer and are of course repatative Is there … (read more)

I have to keep hard copies of e mails. The problem is that as a trhead gets added to it means the print outs get longer and longer and are of course repatative Is there a setting that allows me to only print the most recent mail in a thread?

Archived 1 186

Akapit zamiast treść

Witam, po ostatniej aktualizacji przy odpisywaniu lub tworzeniu nowej wiadomości formatowanie automatycznie ustawia się jako AKAPIT, zamiast TREŚĆ. Przed aktualizacją tak… (read more)

Witam, po ostatniej aktualizacji przy odpisywaniu lub tworzeniu nowej wiadomości formatowanie automatycznie ustawia się jako AKAPIT, zamiast TREŚĆ. Przed aktualizacją tak nie było. Problem występuje u mnie i moich koleżanek, więc nie jest to kwestia przestawienie przeze mnie czegokolwiek.

Archived 1 178

New filter: sending a copy to another e-mail address?

Dear Thunderbird support team, I wanted to set up a filter sending a copy of e-mails from a particular sender to another e-mail address (within the same company) but I di… (read more)

Dear Thunderbird support team,

I wanted to set up a filter sending a copy of e-mails from a particular sender to another e-mail address (within the same company) but I did not find such an option. There is only a possibility of forwarding the e-mail to another address.

Would it be possible to add it in the next release please?

Thank you.

Wishing you the best of luck,

Lenka Krivankova Czech Republic

Archived 2 169

Critical UI regression and usability issues in recent rollout

Dear Thunderbird Developers, I am writing to express my frustration regarding the recent UI changes. After the latest update, the standard toolbar icons (Get Messages, Wr… (read more)

Dear Thunderbird Developers,

I am writing to express my frustration regarding the recent UI changes. After the latest update, the standard toolbar icons (Get Messages, Write, Address Book, reply, etc.) completely disappeared for me, leaving behind nothing but a search bar. Even using the "Restore Default Set" option fails to bring the essential navigation buttons back. While I can eventually fix these issues as a power user, these constant, breaking UI changes are a major problem for average users. For instance, my 65-year-old mother relies on a stable interface. Every time a rollout breaks the visual layout or hides basic functions, she is unable to use her email until I step in to fix what the update messed up.

Forcing users to manually rebuild their primary navigation toolbar after an update is not a "feature"—it’s a regression that alienates long-time especially elderly users who need reliability over constant redesigns. Please prioritize UI stability and ensure that "Reset to Default" actually restores a functional set of icons.

If you need further information I'll be glad to hear and hope you can give me an easy fix for this problem.

Please answer andere the following address: [edited email from community support forum] Or send a notification with a link to this thread

Best regards,

Dilan Adler

Open 4 169