Showing questions for topic:
Showing questions tagged:

Trash folder deletes my deleted emails

My trash folder deletes my emails after just 30 days. I want to keep my deleted emails in the trash folder for ever (or almost), but I can't a way to change the period fo… (read more)

My trash folder deletes my emails after just 30 days. I want to keep my deleted emails in the trash folder for ever (or almost), but I can't a way to change the period for keeping the emails.

Solved 16 60

Folder Pane only opens/closes using the menu and cannot be "sized"

Until recently the folder pane could be sized or hidden via the double-headed arrowed cursor. Shortly after the 151.0.1 update this stopped working. All suggested solutio… (read more)

Until recently the folder pane could be sized or hidden via the double-headed arrowed cursor. Shortly after the 151.0.1 update this stopped working. All suggested solutions have not worked. A full uninstall (Revo Uninstall) and completely new profile has not fixed the problem. Folder pane only responds to the menu setting and is only Open/close but no sizing.

Open 16 69

Message list background turned full black after 151.0 update

As the topic says, the message list turned from the usual dark-mode look, to a full black background after updating to 151.0. Was this an intentional change? How can I re… (read more)

As the topic says, the message list turned from the usual dark-mode look, to a full black background after updating to 151.0.

Was this an intentional change? How can I revert it?

Open 16 80

How can I apply the column layout of one folder to all folders?

I am trying to set up a visualization of the columns of the main interface. Here's what I do: Click on the list icon in the top right corner. Uncheck the columns I wan… (read more)

I am trying to set up a visualization of the columns of the main interface. Here's what I do:

  1. Click on the list icon in the top right corner.
  2. Uncheck the columns I want to hide. Specifically, From (CB), Recipient (CB), and Correspondents (CB).
  3. Apply the selection to all folders: click on the icon in the top right corner, apply columns to.. > folders and its children... > select account > Confirm

These actions produce immediate results. However, the next day or a few days later, when I reopen the program, the column display changes. Sometimes in the main folder (inbox), sometimes in the subfolders.

Is this a known bug? Is there anything I can do to keep the desired column configuration stable?

Archived 15 179

How to stop Thunderbird printing my emails

I used to just have my Canon TS6350 do my printing. Great. Now Thunderbird seems to have taken over my choice of how I print for a long while and it's driving me nuts. I… (read more)

I used to just have my Canon TS6350 do my printing. Great. Now Thunderbird seems to have taken over my choice of how I print for a long while and it's driving me nuts. It is a dreadful system. I have searched settings to no avail. Can someone advise a Geri Brit of 82 how to deal with the problem Thank you very much Kind regards Alan Jones

Solved 14 60

as soon as i open anything in an email in thunderbird i get a new tab and it takes me out of my email account when i delete this opening

All of a sudden every time I open something in an email it automatically creates a new tab. When I delete what I have open it takes me out of my email account and I have… (read more)

All of a sudden every time I open something in an email it automatically creates a new tab. When I delete what I have open it takes me out of my email account and I have to delete the tab to get back to my remaining emails. I have changed nothing so I am confused as to why it has recently changed.

Open 13 10

Message Seperator Line

Hi, I am trying to edit my message separator line (which I added many years ago). Now there is a big gap in the line and messages. How can I reduce this gap please? Any a… (read more)

Hi,

I am trying to edit my message separator line (which I added many years ago). Now there is a big gap in the line and messages. How can I reduce this gap please? Any advice?


Regards,

LS

Open 12 110

Read email not listed in certain file folder

I have one file folder that I moved certain files to that once read, they are not visible or listed in the folder. The folder massage count is 296. When I move an email i… (read more)

I have one file folder that I moved certain files to that once read, they are not visible or listed in the folder. The folder massage count is 296. When I move an email into the folder and it is not read, I can see the message. Once read, it disappears. I can filter by attachments and contacts and see some but not all of the messages.

Open 11 80

Sent and All Mail are out out order by date

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just… (read more)

My emails that are in Sent or All Mail are all out out order by date - random - different dates. I don't know what happened? I expect to see the most recent first - just as i do in my inbox. It is ok. They are fine in Gmail - where they come from. Thanks

I have used Thunderbird for a long time?

Archived 11 180

How to change the reply default font color in Thunderbird

Is there a way to change the default font color for replies in Thunderbird? Nothing I do works, and it is a real pain to have to manually change the color every time I re… (read more)

Is there a way to change the default font color for replies in Thunderbird? Nothing I do works, and it is a real pain to have to manually change the color every time I reply to an email.

Thanks.

Open 10 10

Thunderbid write toolbar missing

When I attempt to write/ reply/ reply all/ forward, the toolbar at top shows only the slanted pen symbol and "Write -- nothing below. So no "Send" button. The full toolba… (read more)

When I attempt to write/ reply/ reply all/ forward, the toolbar at top shows only the slanted pen symbol and "Write -- nothing below. So no "Send" button. The full toolbar that I am trying to recover is attached which I copied from a second computer. When I write click that "Write" bar at the top, noting in the drop down menu had any effect. Help/About says I am "up to date" running 153.1.0esr (64 bit)

Open 10

Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions

Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions This is a follow-up to my previous support requests regarding two ongoing problems … (read more)

Subject: Persistent Column and Folder Layout Issues — Not Being Saved Between Sessions

This is a follow-up to my previous support requests regarding two ongoing problems that significantly impact daily usability.

Column Settings I manage multiple accounts, and my preferred column layout is: Starred, Read Status, Attachment, Subject, From, and Date/Time. I do not use Threads, Correspondents, or Spam Status columns. Despite setting these preferences repeatedly, Thunderbird fails to retain them. Every day I must spend time reconfiguring columns across some or all of my accounts — the state varies unpredictably from one session to the next. This is a persistent, daily frustration that costs meaningful time. Most other major email clients save and reliably maintain column preferences. I'd expect Thunderbird to do the same.

Folder Panel Layout Two problems occur regularly when Thunderbird loads:

Folder order — Standard system folders (Inbox, Sent, Drafts, All Mail, Trash, Spam) should appear at the top of each account. Instead, Sent, All Mail, Trash, and/or Spam are frequently scattered among custom folders, with no apparent consistency.

Folder expansion — Most or all folders load in an expanded state, exposing every nested sub-folder regardless of whether they contain unread mail. This creates unnecessary visual clutter and requires manual collapsing each session.

Again, this behavior is uncommon in other widely-used email clients. Summary These are not one-time glitches — they recur daily and represent a significant usability gap. I'd appreciate confirmation that these are known issues being tracked, or guidance on a reliable fix. Reformatting the interface every morning is not a reasonable expectation for users.

Open 10 10

COMMENT AJOUTER L'OUTIL "INSERER " - HOW TO ADD THE “INSERT” TOOL

Bonjour M. David et grand merci pour votre soutien. Je suis désolé de vous solliciter autant ! Pardonnez-moi mais je commence à être vieux (83 ans et demi …). Je commenc… (read more)

Bonjour M. David et grand merci pour votre soutien. Je suis désolé de vous solliciter autant ! Pardonnez-moi mais je commence à être vieux (83 ans et demi …). Je commence mieux à comprendre votre proposition pour la commande « insérer » (on verra l’autre problème plus tard). J’ai cliqué sur la commande « nouveau message » en même temps que sur la commande « MAJ » (je pense que c’est celle qui permet de saisir une majuscule) mais cela ne m’a rien donné. En revanche, j’ai cliqué sur « paramètres des comptes » et j’ai cliqué sur « HTML » (voir image ci-jointe appelée « HTML »), mais cela ne change rien car je ne vois toujours pas comment ajouter la commande « insérer » dans la barre d’outils. D’ailleurs je n’ai pas vu la mention « composition et adressage ». Par contre j’ai essayé d’ajouter d’autres commandes dans la barre d’outils en cliquant sur « affichage » « barre d’outils » « personnaliser », mais je n’ai pas vu la commande « insérer » (voir image ci-jointe « barre outils »). Si vous avez le temps de continuer à m’aider, je vous en remercie bien sincèrement.

Hello Mr. David and many thanks for your support. I'm sorry to ask you so much! Forgive me but I'm starting to get old (83 and a half years old...). I'm starting to better understand your proposal for the "insert" command (we'll see the other problem later). I clicked on the “new message” command at the same time as the “SHIFT” command (I think it’s the one that allows you to enter a capital letter) but that didn’t give me anything. However, I clicked on “account settings” and I clicked on “HTML” (see attached image called “HTML”), but that doesn’t change anything because I still don’t see how to add the “insert” command to the toolbar. Besides, I didn’t see the mention “composition and addressing”. On the other hand, I tried to add other commands to the toolbar by clicking on “display” “toolbar” “customize”, but I did not see the “insert” command (see attached image “toolbar”). If you have the time to continue to help me, I sincerely thank you.

Solved Archived 10 80

How can I set TB 140.12.1 esr (64-bit) Thunderbird Windows MSIX package thunderbird-MSIX - 1.0 to Classic Reader by default?

Hello All, The opening email changed to a reader that works, but I'd prefer to use the "Classic Reader" by default. Searching the settings hasn't turned up anything that … (read more)

Hello All, The opening email changed to a reader that works, but I'd prefer to use the "Classic Reader" by default. Searching the settings hasn't turned up anything that sounds right. Is there a behind-the-scenes file that I need to edit to resolve this issue?

Open 9 40

Standardizing signatures when sending emails and replies

Good morning all. I was wondering if someone could assist me in standardizing email signatures when sending a new email, and replying to an email. Let me elaborate a litt… (read more)

Good morning all.

I was wondering if someone could assist me in standardizing email signatures when sending a new email, and replying to an email. Let me elaborate a little bit...

When I compose a new email, my signature comes out like what you see in the `composing.jpg` attachment.

When I reply to an email, my signature comes out like what you see in the `replies.jpg` attachment.

I appreciate any assistance someone can provide, and guide me to the best way of standardizing these bad boys.

Have a great day!

Solved Archived 9 119

Ich bin mit der Neuinstallation des Thunderbird nicht zufrieden!

Von der Erstinstallation war ich gewohnt, dass von oben nach unten die Darstellung der Ordner wie folgt war: Posteingang / Entwurf / Gesendet / Archiv / Spam / Papierkorb… (read more)

Von der Erstinstallation war ich gewohnt, dass von oben nach unten die Darstellung der Ordner wie folgt war: Posteingang / Entwurf / Gesendet / Archiv / Spam / Papierkorb / Local Folders /Postausgang / Unbekannt Nach der neuen Installation, die erforderlich war (Rechnerneuinstallation) ergab sich folgendes Bild von oben... Lokale Ordner / Papierkorb / Local Folders und dann alle meine selbst erstellten Ordner am Ende dieser Aufstellung kam die Zeile mit meiner web-Adresse xxxx.xx@web.de dann Posteingang usw. siehe oben aufgeführt Damit liegt der Posteingang am Ende meiner Ordner Auflistung und das ist über den unteren Monitorausschnitt hinaus, diese Situation ist für mich untragbar und deshalb werde ich wohl auf ein anderes e-mail Verwaltungsmedium umsteigen müssen. Eine Kopiermöglichkeit um die Ersteinstellung zu erreichen war kläglich gescheitert und jetzt ist das Durcheinander noch größer beste Grüße B. Bein

Solved Archived 9 180