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送信したメールが送信トレイに残らない。

送信したメールは「送信済みファイル」に残っていましたが、急に残らなくなりました。 サイトを見て「送信済ファイル」のフォルダ名をsentに直そうとしましたが変更できません。 フォルダのアイコンは紙飛行機ですが、フォルダの名称の問題でしょうか。 また、設定→アカウント設定→送信控えと特別なフォルダー の”返信元のメッセージと同じフォルダに 返… (read more)

送信したメールは「送信済みファイル」に残っていましたが、急に残らなくなりました。 サイトを見て「送信済ファイル」のフォルダ名をsentに直そうとしましたが変更できません。 フォルダのアイコンは紙飛行機ですが、フォルダの名称の問題でしょうか。 また、設定→アカウント設定→送信控えと特別なフォルダー の”返信元のメッセージと同じフォルダに 返信を保存する”にチェックしましたが、それでも残りません。 対処方法をご教示ください。 よろしくお願いします。

Open

Why does one account have a different color in the left panel?

I have two Gmail accounts and one school account that uses Office 365. In the left panel where the inbox, drafts, etc. are, the Gmail accounts are listed in blue but the … (read more)

I have two Gmail accounts and one school account that uses Office 365. In the left panel where the inbox, drafts, etc. are, the Gmail accounts are listed in blue but the school account is listed in white. I can't see any reason for this difference in the accounts' settings. What does the difference indicate?

Solved 3 80

I want to completely undo all threading

Good afternoon I have been struggling to find some messages specific to specific dates and spend an awful amount of time tryomh yo access the correct one. The solution pr… (read more)

Good afternoon

I have been struggling to find some messages specific to specific dates and spend an awful amount of time tryomh yo access the correct one.

The solution proposed is a bit unclear to me, as it refers to "future folders". I need to unthread all my messages. Is this possible?

Thanks

PS The only version number i could find was for Firefox. There does not seem to be one for Thunderbird.

Open 1

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

In Thunderbird, how can I stop text in the previous emails in a string turning blue? I have looked everywhere in Settings where colour is mentioned and everything is set … (read more)

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

I have looked everywhere in Settings where colour is mentioned and everything is set to black text on a white background. Nothing is set to blue.

I do not want to see blue text anywhere.

Please advise.

Solved 15 1 100

After the 'Meadow' update TB will no longer play 1 specific email notification sound

A couple nights ago I updated from 140.13.0esr to 140.14.1esr, then for haha's, I checked for updates again and it took the big 153.1.1esr 'Meadow' update, now it won't… (read more)

A couple nights ago I updated from 140.13.0esr to 140.14.1esr, then for haha's, I checked for updates again and it took the big 153.1.1esr 'Meadow' update, now it won't play the selected email notification sound that it has been playing for the last 20+ years. It will play the 'Default system sound for new email' or any other sound file in my Media folder, old ones or brand new ones I put in there, but it will not play the one that it has been playing for the past 20+ years. I delete it and add a new copy of it and it will not play that one .wav file, plays everything else, but not that one.

Solved 2

How to show scrollbar arrow buttons

I have installed Thunderbird 154 in Linux Xubuntu 26.04 and I have Thunderbird working fine except for the scrollbar arrow buttons. I was able to set the scrollbars to al… (read more)

I have installed Thunderbird 154 in Linux Xubuntu 26.04 and I have Thunderbird working fine except for the scrollbar arrow buttons. I was able to set the scrollbars to always show but arrows do not show. What do I need to set to bring those arrow buttons back?

Solved 1

No option to set Body Text as default ... uncheck "Use Paragraph format instead of Body Text by default" not existing

Hello All, I'm desperately trying to set my uninstalled and reinstalled Thunderbird to have Body Text as default. All suggestions online are outdated and don't work since… (read more)

Hello All, I'm desperately trying to set my uninstalled and reinstalled Thunderbird to have Body Text as default. All suggestions online are outdated and don't work since suggested places in settings and account settings are not existing anymore. I have a machine at home with Thunderbird and it has Body Text as default. How on earth can I get there? Thanks

Solved 3

In the Thunderbird Certificate Manager, where does TB store the reference to deleted smartcard certificates?

I have a smartcard with email signature and encryption S/MIME certificates. I recently updated the signature and encryption certificates on my card and was having issues… (read more)

I have a smartcard with email signature and encryption S/MIME certificates. I recently updated the signature and encryption certificates on my card and was having issues getting TB to read the encryption certificate. Both the signature and the encryption certificates check out fine with the certificate issuer (IdentTrust), can be read by Windows, Edge, and Firefox Certificate Managers, and works fine for authentication to websites. I am wondering if I accidentally deleted the encryption certificate in the TB Certificate Manager, as the signature certificate (having same issue date and email address) is visible but the encryption certificate is not found. To see if I could restore access I have tried replacing existing profile files having dates prior to the new certificates for:

cert9.db
content-prefs.sqlite 
key4.db
permissions.sqlite
pkcs11.txt
prefs.js
SiteSecurityServiceState.bin

This restored my settings for my previous (now expired) certificates but still does not allow me to view the encryption certificate in Certificate Manager. I also tried removing the logins.json and logins-backup.json files which had no effect on ability to view the encryption certificate, and tried adding the certificate ID .

I'm hoping someone could explain what the TB Certificate Manager does when when accessing and deleting a certificate from a smartcard (it can't electronically delete it without the middleware - in this case ActivClient, and the missing certificate still remains as other apps can still access the certificate in question). I surmise that the name must be stored somewhere, and hopefully by editing the appropriate preference setting I can restore access.

Open

UserFolder_27 Autocreates on Startup

Hi, I've been using Thunderbird for years. It's been a great utility. However, today when I started it up, there was a random folder (UserFolder_27) created in the system… (read more)

Hi, I've been using Thunderbird for years. It's been a great utility. However, today when I started it up, there was a random folder (UserFolder_27) created in the system folders. There was no right click option to delete it. Here are the remedial steps I took to remove it.

  • Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.
  • Right clicked the main account and Unsubscribed from UserFolder_27. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.
  • In Account Settings>Copies&Folders>Message Archive the UserFolder_27 was checked (no idea why). Unchecked the main "Keep message archives in" box. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.
  • Rechecked "Keep message archives in" and selected another personal folder. Exited Thunderbird, removed the Userfolder_27.msf file from directory, restarted. No change.

Somewhere in the troubleshooting steps, it created a second Spam folder.

Any ideas on how to fix this?

Open

Thunderbird - pasted text is blue when I view it as sent.

With thunderbird this has just started. I frequently send email that I have pasted part of an article from a news website. The pasted text is the standard black text. Th… (read more)

With thunderbird this has just started.

I frequently send email that I have pasted part of an article from a news website. The pasted text is the standard black text. The bit pasted, when I look at my sent emails, has blue text.

All my comments on the bit pasted in my sent email are in the standard black text.

Open 1

Sent and Sent Items

I have a folder called "imap://[username]@imap.ionos.co.uk/Sent Items". Its name, however, as displayed is "Sent", and this cannot be changed anywhere (that I can see). … (read more)

I have a folder called "imap://[username]@imap.ionos.co.uk/Sent Items". Its name, however, as displayed is "Sent", and this cannot be changed anywhere (that I can see). This is tedious because I also have a folder called "imap://[username]@imap.ionos.co.uk/Sent" which is also displayed as "Sent". This latter one seems to be a system-generated folder. This has only been an issue in relatively recent releases, previously I have been able to see "Sent Items" and "Sent" in the folder lists.

Is this a known issue? Is there is a fix? It seems like there ought to be. All I want is for the same folder name to be displayed as in the string beginning "imap: ... "

Solved 2

Varför är det så svårt att sortera mapparna i bokstavordning.

Om man gör fel vid skapandet av en mapp så att den hamnar på fel ställe i mapplistan är det svårt att rätta till. Om en mapp ligger fel i mapplistan och man skapar en ny … (read more)

Om man gör fel vid skapandet av en mapp så att den hamnar på fel ställe i mapplistan är det svårt att rätta till. Om en mapp ligger fel i mapplistan och man skapar en ny mapp så kan den sorteras in i mapplistan i förhållande till den tidigare felplacerade mappen. Det borde finnas en knapp för att sortera alla mappar i bokstavsordning så att eventuellt felplacerade mappar hamnar rätt

Open

Thunderbid write toolbar missing

When I attempt to write/ reply/ reply all/ forward, the toolbar at top shows only the slanted pen symbol and "Write -- nothing below. So no "Send" button. The full toolba… (read more)

When I attempt to write/ reply/ reply all/ forward, the toolbar at top shows only the slanted pen symbol and "Write -- nothing below. So no "Send" button. The full toolbar that I am trying to recover is attached which I copied from a second computer. When I write click that "Write" bar at the top, noting in the drop down menu had any effect. Help/About says I am "up to date" running 153.1.0esr (64 bit)

Open 10

not playing new email notification sound

Ok small issue but annoying, I'm using a desktop install of thunderbird,and upto the last few days it has worked fine,I was using a custom sound file to inform of new em… (read more)

Ok small issue but annoying, I'm using a desktop install of thunderbird,and upto the last few days it has worked fine,I was using a custom sound file to inform of new emails and that was working fine,but yesterday I noticed that no sound was being played when a new email arrived,I've changed it back to default and that is not working either.

Anyone any ideas why it's not working or how to get it back to a working basis?

Open 2

Columns do not show in message list after re-install, and no label bar to sort messages

After a re-install of Thunderbird the Message List does not appear in columns, and there is no label bar at the top of the Message List to allow sort by date, sender, top… (read more)

After a re-install of Thunderbird the Message List does not appear in columns, and there is no label bar at the top of the Message List to allow sort by date, sender, topic, etc.

How do I get the Message List to appear in column format again?

Thanks in advance.

Open 1