Thunderbird Community Forum

Good morning,

I am requesting assistance for a recent problem I have encountered sending attachments with email messages I am sending. There is no problem with sending the message itself. And have noticed no problems with receiving messages. When I attempt to send an attachment with a message I am sending, a click on the "attach" icon in the upper right-hand corner of the email screen, provides no response. I didn't notice a problem with this function in past weeks.

I appreciate your assistance. Thank you.

Tom Macciaro

Edit: Just saw it was already a known issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1959171

I've found out that on both Linux and Windows since the last update (154.0), the PDFs printed directly from the Thunderbird PDF viewer, prints out blank PDF.

To recreate this, open a PDF attachment in an email, simple double click on it, in the top right corner on the tool bar, press the little printer icon, choose either "Save as PDF" or print to the actual printer, in both cases, you will get one blank PDF page.

Using: Linux Mint 22.3 - Cinnamon 64-bit 7.0.0-29-generic Nemo 6.6.3 Thunderbird 153.1.0esr (64-bit) - but it has happened in the previous two releases which is when I first tried.

As per title, when trying to save an attachment I have a number of locations on directory trees at least 5 deep on networked shares (SMB). Attempting to access these via the favourites entry in the file dialogue does not work.

I use favourites to get round having to trawl through the structure each time I'm accessing very frequently used places. This works with everything I have tried so far, but it does not seem to work with Thunderbird.

I get the following two errors:

If I just click an entry in the favourites folder I get a dialogue as in screenshot 1. If I right click the entry and then select open in file manager I get a dialogue as in screenshot 2.

The shares are attached using Gigolo, so I presume this uses GVFS to mount them but what effect that has to programs is beyond my knowledge.

I can use the shares to save something from Thunderbird if I use the same file dialogue but then access the location via the "other locations" (see screenshot 3) , then select the correct network drive and track through to the same directory, so the issue appears to be that Thunderbird can't use the favourites function, not that it can't access the directory itself.

Anyone any ideas?

Since Thunderbird update to Snap ``` 140.12.1esr (64-Bit) Mozilla Thunderbird Snap for Ubuntu ubuntu-snap-build - 1.0 ``` opening attachments ceased to work. What does NOT work (any more):

• Move mouse over attachment → right mouse → open (nothing happens)
• Move mouse over attachment → right mouse → open with (doesn't exist)
• Move mouse over attachment → doubleclick (nothing happens)
• Settings → Attachments → There is an empty box, and in the void beneath it, floating in empty space the text (backtranslated from DE): "Add a Filelink-memory service" or "Filelink-save service" or similar. The text is dead (not clickable), same for the empty box.

AFAIR, in the good old non-snap TB version, the box had file extensions and linked applications to open them. The box / links / extensions coud be added, edited, removed. But in snap crap it's all dead...

Any hints what I am missing?

I used to open attachments from received mails (like .diff, .patch), and also used it for final inspection of own attachments while composing mails.

Sometimes, the following message opos up: /run/user/1000/doc/1d06e601/binutils-sort-text.diff konnte nicht geöffnet werden, weil die damit verknüpfte Hilfsanwendung nicht existiert. Ändern Sie die Verknüpfung in Ihren Einstellungen.

I am using Linux Mint and Thunderbird v140ESR.

I have searched the knowledgebase here to find out how to add an attachment to an email. All the screenshots are for the Windows version, even though I have selected my version from the selector on the RHS:

https://support.mozilla.org/en-US/kb/how-use-attachments#thunderbird:linux:tb140-esr

Any advice gratefully received.

Last week I saved the attachments of an email to a new folder in Documents. Today I received a new email with attachments. I saved these attachments to the same folder. To my surprise the old files (from last week) got a new timestamp. The date is today and the time is a couple of minutes after midnight. Any idea how this is possible? PS. I'm using Thunderbird on an Ubuntu machine.

I've noticed that if I attach a file to an outgoing message then use ctrl+enter to send the message, Thunderbird also opens the attachment. How can I prevent it from doing the latter?

Menu: Message>attachment>delete all

When delete all attachments for a message, when delete all attachments, auto move to the next message.

This behavior is annoying, usually I first delete all attachments and then reply but message position is in the next message.

This behavior is for example for version 140.7.1esr and 140.8.1esr.

102.15.1 work fine.