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There seems to be no View>sort by>unthreaded in 115.7 How do I get rid of threading?

I have read the solutions for threading and well they either don't work or are not options. There is no View>sortby. I have a view> toolbars view>layout and vi… (read more)

I have read the solutions for threading and well they either don't work or are not options. There is no View>sortby. I have a view> toolbars view>layout and view>folders none of which even have a sortby under them. I can not deal with this threading. I hate to give up Thunderbird but I cant work like this. HELP

Asked by caseawitch 3 weeks ago

Last reply by Wayne Mery 2 weeks ago

Emails not transferring from Inbox to Folders

Hello there! Please can someone help me? On my pc, lately, when I move an email from my Thunderbird Inbox to a folder, the message does 'go' from my Inbox, but it does no… (read more)

Hello there! Please can someone help me? On my pc, lately, when I move an email from my Thunderbird Inbox to a folder, the message does 'go' from my Inbox, but it does not re-appear in the folder. In fact, the message seems to disappear! However, the message tally count for that folder indicates that the message should be there, but it isn't visible. It's obviously been happening for a while but I don't know when it will have started. In the attached image, the folder 'Chatham, Cape Cod' shows that it should have 10 messages in it, but you'll see that the folder is empty, no messages are showing. In fact, all of the 3 folders 1) Boston, 2) Chatham, Cape Cod, and 3) Virgin Atlantic show that they have messages in them, but on opening each folder, each of those folders is empty. I should add that, on my phone or ipad, when I view my folders, all of the messages are visible. It is just on my PC that the messages are not visible. I've uninstalled Thunderbird and reinstalled it, but that didn't help. And I don't know what else to do! I'd be so grateful for help as I'm not techy and, as I work mainly from my PC, it's proving to be difficult not having all of my messages visible in their folders on my PC. Fingers x'd someone has a solution! Many thanks.

Asked by Melanie 1 month ago

Last reply by Melanie 3 weeks ago

Sub folders new message icons

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are … (read more)

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are messages only the first level local sub folders show new messages not the second level and third level.

Asked by sgaguy2 1 month ago

Last reply by sfhowes 1 month ago

New Thunderbird sucks. I would like my old version back.

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old versi… (read more)

I hate the way the new Thunderbird version looks, can't get normal number of emails at once, can't read any of them at the bottom of the page. Please give me my old version back. This was a horrid intrusion with no warning that it wasn't just a normal update

Asked by PatriciaPinianski 4 months ago

Last reply by Harry-Nelson 1 month ago

Recently installed Thunderbird. Menu has ONLY Toolbars, Layout, and Folders. Folders is grayed and can't be selected. Don't have default folders listed.

bold text Recently installed Thunderbird. Menu has ONLY Toolbars, Layout, and Folders. Folders is grayed and can't be selected. Don't have default folders listed. I'd… (read more)

bold text Recently installed Thunderbird. Menu has ONLY Toolbars, Layout, and Folders. Folders is grayed and can't be selected. Don't have default folders listed. I'd like to see default folders and folders I create whenever.

Asked by dick.lacatell 1 month ago

Integrate Google Contacts and Calendar with Thunderbird Portable

I have been trying for a long time to find a way to move back and forth between Windows 10 computers in my home without having to maintain and try to sync separate email,… (read more)

I have been trying for a long time to find a way to move back and forth between Windows 10 computers in my home without having to maintain and try to sync separate email, with contacts and calendars, on each device. Is it possible to integrate Google Contacts with Thunderbird Portable? What about Google Calendar?

Asked by Chuck Johnson 2 months ago

Multiple Problems ith Thunderbird 115..3.1

I upgraded to 115.3.1 from 102.15.1 this week. I do not understand the large increase in version number, but I have not done any searches. I have a number of complains … (read more)

I upgraded to 115.3.1 from 102.15.1 this week. I do not understand the large increase in version number, but I have not done any searches. I have a number of complains with this new version.

1) I want to move one message to a Local Folder, and I get the message at the bottom "nn messages moved from Inbox to Tr.ash". The one message I wanted to move remains in the Inbox, and I have to move it again. When I try to move them again, the folder displayed is NOT the one into which I had just tried to save. I have no idea if any messages were moved from Inbox to Trash, and I have no idea how I would find them.

2) The font size in the window is smaller than it was with 102, and there is blank space on the right. Is there a way to increase the font size?

3) I read one mail message and I process it (delete it or save it in a Local Folder). Most of the time, the next message in the Inbox is opened. But sometimes the window advances to a message further down in the Inbox, and I then have to go back into the Inbox to access then next message I was planning on reading.

Asked by bsfinkel 4 months ago

Last reply by bsfinkel 2 months ago

Get Messgaes

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely … (read more)

My Get Messages is grayed out, how do I fix? Not downloading messages I searched the answers for this and tried what was suggested and now the Mail Toolbar is completely gone, the suggestion was to Restore Default setting and I did and now my Toolbar is completely gone

Asked by quiltjunkie2002 2 months ago

Last reply by quiltjunkie2002 2 months ago

Deleted Messages showing up as read (old was Bug 1856993)

The problem I had earlier with Thunderbird 115.5.2 and Charter/Spectrum iMap has gotten worse, it now happens time I log into the open folder regardless of the account or… (read more)

The problem I had earlier with Thunderbird 115.5.2 and Charter/Spectrum iMap has gotten worse, it now happens time I log into the open folder regardless of the account or folder. If I compact, it just lessens the number of deleted or moved messages that reappear on its initial read of the inbox from the server. The messages that show up are marked as read and if I got to another account and then back, they disappear. If I stay within the same account, they stay regardless of the folder I go to, until I go to another account and back.

Compacting just minimizes what it sees, it does NOT cure the problem.

Asked by gwestlun 2 months ago

Two Inboxes

Hello Support I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked O… (read more)

Hello Support

I have been using your product thunderbird for my email purposes. Recently I upgraded my HDD capacity to 4TB and copied all my files across, which worked OK.

My thunderbird email platform now has two inboxes and the incoming mail appears in both inboxes, which is becoming inconvienent.

Q: How do I delete one of those inboxes with out risking a major loss of folders?

In box #1: wbob@optusnet.com.au wbob@optusnet.com.au

In box #2: OPTUSNET wbob@optusnet.com.au

Kind Regards Bob wbob@optusnet.com.au

Asked by wbob1 2 months ago

Last reply by david 2 months ago

Emails will not download in Thunderbird

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a… (read more)

bold textMy emails will not download. Optimum or Comcast or the Geek Squad will not help with 3rd party users. I dont know how to get them to download. I am using a computer that is stationed in Florida, so it has not been used in 9 months.

Asked by Barbara Suto 2 months ago

Last reply by cor-el 2 months ago

email ?? cant send or receive emails

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out … (read more)

cant send or recieve eemails for past week get this message???? This message could not be sent because The connection to outgoing server (SMTP) smtp.gmail.com timed out ... Try again ???

I hae no idea why or what to do now if someone could help me that would be great

Sorry I have no idea what any of what is in the Shared Data means

Asked by joelliott.x 2 months ago

Last reply by david 2 months ago

Email threads

My emails are threading up, even ones that have nothing to do with each other. I've tried 'collapsing threads' in the 'view' menu, but it doesn't seem to help. With so mu… (read more)

My emails are threading up, even ones that have nothing to do with each other. I've tried 'collapsing threads' in the 'view' menu, but it doesn't seem to help. With so much threading going on, I can't even find some of the new emails that I am alerted to.

Asked by nickterdre 3 months ago

Last reply by Matt 2 months ago

Turn off Messages as list or thread

Thunderbird displays messages as a long list. It never did that before an update, and now I can not find out how to turn that nonsense off! I don't want to see every me… (read more)

Thunderbird displays messages as a long list. It never did that before an update, and now I can not find out how to turn that nonsense off! I don't want to see every message from some person tabbed across the screen when I search for their name. I want to just pick one message, often a recent message.

How do I search for a message from a random person and only get one message I choose to view?

Asked by Tom W8JI 3 months ago

Last reply by Toad-Hall 3 months ago

  • Archived

Whazzup with this?

Whazzup with both a POP3 & an IMAP? Which one to remove & how to do it step by step please edit: moved thread from Firefox to Thunderbird section. … (read more)

Whazzup with both a POP3 & an IMAP?

Which one to remove & how to do it step by step please


edit: moved thread from Firefox to Thunderbird section.

Asked by hap 1 year ago

Last reply by Matt 1 year ago

  • Archived

Why does Thunderbird re-download my old messages again and again

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the corre… (read more)

I recently and reluctantly converted from my Eudora mail client to Thunderbird about two months ago and I keep having this same problem. I am not sure if I have the correct settings activated so hopefully someone may be able to advise. I have Windows 10, laptop Accessing a "********@usa.net" address via "smtp.postoffice.net" "port 587" Problem is that my junk, sent, draft, trash messages re download when I log back in again. My understanding is that Thunderbird only downloads the headers whereas my Eudora downloaded the complete message so is the fact that it is only the headers being downloaded that it then re downloads them when logging back in?? It is so frustrating having to wait for these messages to download AGAIN when I am just trying to check my emails quickly. Can anyone advise what I might be doing wrong or what settings may need tweaking? Thank you

Asked by AussieWayne 1 year ago

Last reply by AussieWayne 1 year ago

  • Archived

Unable to send email messages.

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in A… (read more)

Sending of the message failed. Unable to authenticate to outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the “Authentication method” in Account Settings Outgoing server (SMTP0

Asked by BML 1 year ago

Last reply by BML 1 year ago