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  • Solved

Very odd behaviour and cannot reset.

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it open… (read more)

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.

Howard

Asked by Howard Cheesman 5 months ago

Answered by sfhowes 5 months ago

Moving Thunderbird from win 10 to new win 11 computer

I have Thunderbird 115.15.0 on win 10 dell xps desktop and want to install Thunderbird on my new win 11 Dell xps. The microsoft store gave me ver 128.5.2. I read that i… (read more)

I have Thunderbird 115.15.0 on win 10 dell xps desktop and want to install Thunderbird on my new win 11 Dell xps. The microsoft store gave me ver 128.5.2. I read that if I use the same version I can transfer my profile from the old computer. How should I approach this? Should I figure out how to update the win 10 machine to 128.5.2 before transferring the profile?

Asked by ccoons4419 1 month ago

Last reply by frisée 1 month ago

How to transfer Thunderbird files and settings to new computer

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird file… (read more)

I am planning to buy a new computer to replace my current one. The new computer will have Windows 11 and the current one Windows 10. I notice the current Thunderbird files are located in C:\Users\(username)\AppData\Roaming\Thunderbird. I backup these files every day. When I install Thunderbird on the new computer, do I copy my backed up files to C:\Users\(username)\AppData\Roaming\Thunderbird BEFORE starting the Thunderbird application on my new computer for the first time? Will Thunderbird be able to locate all of my email accounts as well the current local files? Is there anything that I need to do and/or change? Thanks for your help.

Asked by jarosenquist 2 months ago

Last reply by PavelkoT 2 months ago

  • Archived

K-9 email not sync with thunderbird?

I use k-9 email on android phone and tbird on desk top. I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly… (read more)

I use k-9 email on android phone and tbird on desk top.

I have messages on K9 I need to read on desktop but the don't appear on tbird client even though they are clearly visible on k-9

I tried to forward it but even tho k9 appears to send it is not delivered when I look in tBird

I need attachement.

Asked by pck24 6 months ago

Last reply by Peter 5 months ago

mail account setup in Thunderbird

Trying to setup a new mail account in Thunderbird, it finds the configuration in Mozilla ISP database (POP3) but does accept the password. Yet I can setup OK Yahoo Mail w… (read more)

Trying to setup a new mail account in Thunderbird, it finds the configuration in Mozilla ISP database (POP3) but does accept the password. Yet I can setup OK Yahoo Mail with same address and password

Asked by John McHugh 5 months ago

Last reply by Matt 5 months ago

  • Archived

mozilla thunderbird master password/don't know it

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I… (read more)

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

Asked by jonrobam 8 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Archived

My send email button has dissapeared

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a gli… (read more)

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a glitch in Thunderbird. Please fix it. My phone number is [edited phone# from public support forum]

Asked by gypsy234 7 months ago

Last reply by david 7 months ago

  • Archived

layout for incoming email

On the top of the left side of the incoming email page, next to my email address, I would like the following alternatives to appear: answer, answer all, forward . . . I … (read more)

On the top of the left side of the incoming email page, next to my email address, I would like the following alternatives to appear: answer, answer all, forward . . . I have had them before, have never had a problem with them, but I must have pressed the wrong key as now I get the following instead: an icon with a pin-up button, a phrase about filtering, and then five icons with an envelope, a star, a notebook . . . What do I need to do to recover the original layout?

Asked by Jamesrsamec41 7 months ago

Last reply by david 7 months ago

  • Archived

Emails

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot o… (read more)

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot of I T.' I would appreciate somebody to tell me what I need to do please. Cheers Malcolm

Asked by Perry 7 months ago

Last reply by Matt 7 months ago

  • Archived

Trash Folder missing after last update

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatic… (read more)

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

Asked by dsks 1 year ago

Last reply by musiclady1949 7 months ago

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  • Archived

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (read more)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Asked by info10936 11 months ago

Last reply by Poor Loser 8 months ago

  • Archived

Thunderbird via Roadrunner not delivering emails to certain Verizon accts for up to 8 hours.

Thunderbird via Roadrunner email acct is not delivering emails for up to 8 hours to certain Verizon accounts. What is up with this? It is very difficult to monitor a ve… (read more)

Thunderbird via Roadrunner email acct is not delivering emails for up to 8 hours to certain Verizon accounts. What is up with this? It is very difficult to monitor a very sick brother in another state when emails are not being delivered in a timely manner. Have spoken with Spectrum/Roadrunner and sent message directly from Spectrum's web email app per their troubleshooting hotline. No joy on the email deliver either via Spectrum or Thunderbird.

Asked by Raubitz7 9 months ago

Last reply by david 9 months ago

  • Archived

Thunderbird 115.10.1 (64 bit) extremely slow deleting messages

I remember when you could select a range of messages and delete the lot quickly. This is how I maintain my email. For a while now, and still, it takes a bit to sort mes… (read more)

I remember when you could select a range of messages and delete the lot quickly. This is how I maintain my email. For a while now, and still, it takes a bit to sort messages, normally for me sort is by "Correspondent". Then when I select a range and hit delete, I may as well go do something else. Thunderbird goes unresponsive for the long duration. It is a major problem.

I am still using Win10 Pro, system disk is an SSD (1 TB) and the data disk is a normal HD (4 TB). 16 GB RAM, a Lenovo tower. It is not running out of memory, the drive isn't over utilized either. A 15 message delete is slow, try over 100 messages!

All other programs run fine, it is used in electronics design mostly. This issue popped up a while ago and I kept hoping it would be fixed. It hasn't yet. The OS is kept up to date, no other changes. I do compact folders regularly, so indexes should be optimized.

Asked by Chris Bridge 9 months ago

Last reply by Wayne Mery 9 months ago