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  • Solved

Thunderbird program password loophole?

Hi. Has anyone noticed that the password you can set within the program doesn't actually do anything to stop someone from reading the e-mails? I noticed this by just clic… (read more)

Hi. Has anyone noticed that the password you can set within the program doesn't actually do anything to stop someone from reading the e-mails? I noticed this by just clicking "x" to exit the notification of having to enter the password. After pressing "x" 3 times, it didn't ask me again and I can freely look around all the e-mails I have stored.

Is that supposed to happen? I'd rather if the password stopped anyone from being unable to read the e-mails stored. Isn't that the idea of having a password on the program?

Kind regards,

Geo

Asked by Geo 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Difficulty finding Password Manager (Saved Logins)

This may be an inexperienced "user error" but I believe that a recent update has removed "options" from the Tools menu thereby removing menu access to Password Manager. I… (read more)

This may be an inexperienced "user error" but I believe that a recent update has removed "options" from the Tools menu thereby removing menu access to Password Manager.

I finally accessed the Password manager from Tools/preferences/privacy/passwords/saved passwords

While Thunderbird help continues to reference "Password Manager", I believe it was renamed "Saved Logins"

Asked by JackT-CA 3 days ago

Answered by Stans 2 days ago

  • Solved

Enter Password with "Use Password Manager to remember this password" box checked does not connect to server.

Hi, I just moved my thunderbird (latest version for Windows XP 32-bit) from my old Windows XP PC to new Windows 10 PRO PC (Thunderbird 91.2.0 64-bit). I moved my profile … (read more)

Hi, I just moved my thunderbird (latest version for Windows XP 32-bit) from my old Windows XP PC to new Windows 10 PRO PC (Thunderbird 91.2.0 64-bit).

I moved my profile folder to new PC. All my messages were moved with no problem but had to enter all passwords as if they didn't come with my moved profile.

I'm now having problem logging in to POP3 mail servers. Every time I logged in, if I checked the box "Use Password Manager to remember this password" It showed as

> Gmail: Nothing happened. No email downloaded from server. > Outlook: the bottom status bar showed "Connect to pop-mail.outloook.com..." and stayed like that forever. No email downloaded from server.

However, if I unchecked the "Use Password Manager to remember this password" box, Thunderbird can download all my emails. But I have to enter all passwords every time if I restart Thunderbird.

What I have done but problems still persist.

> Uninstall Thunderbird and reinstall > Delete key4.db, key3.db, logins.json, cert9.db from my profile folder and restart Thunderbird > Turn off 2-step verification in gmail account and use real password instead of app password

How can I correct this? Please help. Thank you.

Asked by parinya71 4 days ago

Answered by parinya71 3 days ago

  • Solved

copy-to-clipboard option disappeared from right-click menu

copy-to-clipboard option disappeared from right-click menu upon upgrading to version 91.2.0 in Linux Ubuntu. I get more junk/suspicious emails than I'd prefer here, so I … (read more)

copy-to-clipboard option disappeared from right-click menu upon upgrading to version 91.2.0 in Linux Ubuntu.

I get more junk/suspicious emails than I'd prefer here, so I always found this copy-to-clipboard option extremely useful if I wasn't sure if I should look at an email.

It seems this option is no longer available upon version 91.2.0, however I guess one workaround would be to "view as text", rather than html.

I liked that copy-to-clipboard option because it did not entail opening a possibly infectious email that may very well be best never opened.

That being said, I'd like to humbly suggest that the copy-to-clipboard option be put back.

Is there something that I am missing?

Asked by Joe Ess 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Can't send mail in Thunderbird 91.1.2 with gmail account.

Can't send mail in Thunderbird 91.1.2 with gmail account. Recently changed Google password. Incoming mail is working. Outgoing requires password but won't accept it. … (read more)

Can't send mail in Thunderbird 91.1.2 with gmail account. Recently changed Google password. Incoming mail is working. Outgoing requires password but won't accept it.

Asked by ceciljohn6 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Two email login passwords are now missing

Can no longer receive from two of my email accounts. Have "fixed" the problem of being able to send by setting up a new password on the server and then inputting it into… (read more)

Can no longer receive from two of my email accounts. Have "fixed" the problem of being able to send by setting up a new password on the server and then inputting it into TB the first time i try to send but the 2 login accounts are no longer listed in the Saved Logins window. The other logins are still there and work as expected.

What should i do? i've spent several hours on the Mozilla TB forums, trying to find something similar, but haven't been able to find anything.

Please stay safe and have a beautiful Saturday afternoon!  :)

Asked by fred 4 months ago

Answered by fred 4 months ago

  • Solved

Filters

Filters would be a lot easier to handle if you could put more than one result for the same condition on the same line instead of just one per line. Right now, if you have… (read more)

Filters would be a lot easier to handle if you could put more than one result for the same condition on the same line instead of just one per line. Right now, if you have a lot of conditions it makes it clunky and takes almost the whole screen when adding or modifying a filter, it's also a pain when trying to change,add or remove a filter condition. It would take less space and less lines if you could add an (Or) and simply put it on the same line. Could use a function to easily 'backup Emails as well as Users' instead of backing up whole directories and sub directories, it's not very efficient and user friendly. Furthermore, had to reinstall Thunderbird 91 more than 2 times to get the filters working like I wanted to. I used Foxmail for years and wanted to give Thunderbird a try, I really like the interface but some things are driving me off like I mentionned above. I suggest you take a look at Foxmail to see how the features are implemented and use those ideas to make Thunderbird more practical and user friendly. I'm using windows 10 22h2.

I beleive it's a great software but it has to be refined a bit more.

You guy's are doing a great job. I look forward migrating to Thunderbird as soon as some issues are handled and it's more stable and getrid of Foxmail for good.

Asked by Christian 2 weeks ago

Answered by Matt 2 weeks ago

  • Solved

OpenPGP

Does Thunderbird 91.1.0 support OpenPGP signing/encryption with < 3072 bit RSA keys? I have successfully imported my 2048 bit RSA key but Thunderbird does not recogniz… (read more)

Does Thunderbird 91.1.0 support OpenPGP signing/encryption with < 3072 bit RSA keys? I have successfully imported my 2048 bit RSA key but Thunderbird does not recognize my email as having any valid keys. My 2048 bit RSA key is a pgp key.

Furthermore, when I opt to generate a new key, the minimum bit length is 3072, so I am led to believe that < 3072 bit length is unsupported but have found no documentation to support this assertion.

Asked by Kapral67 1 month ago

Answered by Matt 3 weeks ago

  • Solved

S/MIME certificates from other people not working

Hi, I switched from Windows Live Mail to Thunderbird 91 recently (clean install, Windows 10 Pro). My workplace uses Gsuite, I set up IMAP (port 993) in Thunderbird and I'… (read more)

Hi,

I switched from Windows Live Mail to Thunderbird 91 recently (clean install, Windows 10 Pro). My workplace uses Gsuite, I set up IMAP (port 993) in Thunderbird and I'm getting and sending emails just fine. Me and my colleagues use S/MIME certificates by Actalis.

The thing is, I can decrypt most of my colleague emails but there are a couple of people where Thunderbird crossed out the S/MIME icon and says "There are unknown problems with this encrypted message." In Windows Live Mail I can see it's encrypted and I can read it just fine. It's just Thunderbird that's being funny.

After switching from Windows Live Mail, I haven't done anything with the certificates. I'm not sure why it can decrypt some people but it can't decrypt others. Their certificates are all valid and they appear in the certificate manager in Thunderbird.

I'm not really sure what I'm doing wrong or how to fix it, so any help would be appreciated!

Asked by Dana 1 month ago

Answered by Dana 1 month ago

  • Solved

Messages still going into Junk folder that were previously set as Not Junk

For quite some time now, some messages that were previously set as Not Junk, are still going into Junk folder. Interestingly, these messages are only from a handful of kn… (read more)

For quite some time now, some messages that were previously set as Not Junk, are still going into Junk folder. Interestingly, these messages are only from a handful of known valid sources. Further, all these valid messages are setup in the Message Filters, all with the "Get New Mail" option set for "Filter before Junk Classification".

When in the Junk folder, these emails are marked as "Not Junk", which transfers then into the Inbox. Clicking the Inbox automatically sends them to the appropriate sub-folder. It's as though something is forcing these messages into Junk BEFORE Thunderbird even classifies them, bypassing it's internal filtering system. What's frustrating, is that there are no means to see what keywords or phrases are being flagged as Junk, or why those particular emails seem to get into the Junk Folder in the first place.

I should note that while I'm with Spectrum, the email account that's giving me this grief is on my legacy Comcast email account. Could this be where Comcast's servers are flagging these as junk BEFORE they reach Thunderbird, and TB simply routes them to Junk, bypassing any additional checks?

Thanks, Bill

Asked by willy6560 1 month ago

Answered by Matt 1 month ago

  • Solved

Thunderbird 91.1 does not save password unless in safe mode

Upgraded from a very old Eudora environment in 2 steps to TB 91.1. Windows 10. All works fine, but the passwordmanager will not save my email-password during normal opera… (read more)

Upgraded from a very old Eudora environment in 2 steps to TB 91.1. Windows 10. All works fine, but the passwordmanager will not save my email-password during normal operation, though the 'save pw' checkbox is there. It's a clean installation, no add-ons. If I start TB in safe (troubleshoot-) mode, all works fine. I don't seem to be able to find out the reason of this change in behaviour, would be happy with any suggestions.

Asked by ghuber1 1 month ago

Answered by sfhowes 1 month ago

  • Locked

Thunderbird overrides "Not Junk" command

Thunderbird is overriding the "Not Junk" command on several messages, two of them from me. I push "Not Junk" and T-bird quickly sticks the message back in the junk box. … (read more)

Thunderbird is overriding the "Not Junk" command on several messages, two of them from me. I push "Not Junk" and T-bird quickly sticks the message back in the junk box.

Asked by russn8r 1 month ago

Last reply by Matt 1 month ago

  • Solved

Encryption: mapping between recipient and key

How can I tell thunderbird to use public key XXXfoo for email recipient address YYYbar? With thunderbird 78 it's not possible to encrypt the email for a certain recipient… (read more)

How can I tell thunderbird to use public key XXXfoo for email recipient address YYYbar?

With thunderbird 78 it's not possible to encrypt the email for a certain recipient with his public key. The public key is visible in the KeyManager. It is verified. But the recipient's address does not occur in the name of the key. Maybe this is the reason for the problem, that thunderbird 78 tells me, that there is no key available to encrypt the mail with. With enigmail, I could define a mapping gnupg key <--> recipient address. I didn't find an equivalent for that in thunderbird 78.

Asked by vinoww 4 months ago

Answered by christ1 3 months ago

  • Solved

Asking Password each time i load in

Hello After reinstallation of WIndows10 I reinstall Thunderbird (version 91.0.3 (32 bits) I loaded from an old profile (from a back up) I had to enter password for certa… (read more)

Hello After reinstallation of WIndows10 I reinstall Thunderbird (version 91.0.3 (32 bits) I loaded from an old profile (from a back up) I had to enter password for certain email address (I have 5 email) pop, imap on my provider (lws) and 1 with orange.fr. I have no problem with the correct password as i test sending and receiving But after loading out then restarting Thunderbird, It shows up a message boxfor each email account, asking me all the time, to reenter the password. (when entering the email I select the option "Use the password manager to remember this password" translation from my french version.) Could somebody help me on this ? Thank you in advance serge curdy

Asked by sergecurdy 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

OpenPGP Encryption Greyed Out - TB 78.13.0 Ubuntu

Hello, I just installed Thunderbird on an older laptop with Ubuntu. The version I am running is 78.13.0 I cannot encrypt my email messages. OpenPGP encryption is enabled… (read more)

Hello,

I just installed Thunderbird on an older laptop with Ubuntu. The version I am running is 78.13.0 I cannot encrypt my email messages. OpenPGP encryption is enabled (I even checked in the Config Editor), and I've imported by personal/public keypair in the key manager. Still, the option to encrypt messages is greyed out.

Anyone know about this issue and can offer a fix?

Asked by Dav 1 month ago

Answered by Matt 1 month ago

  • Solved

Cannot input or change primary password

I tried to ask this question a few days ago, but I see when I go to the forum that most of my question is missing, so I am posting it here again, with any luck in full: I… (read more)

I tried to ask this question a few days ago, but I see when I go to the forum that most of my question is missing, so I am posting it here again, with any luck in full:

I downloaded Thunderbird to my new laptop. In the setup it asked me to enter a primary password I used the same primary password I was using on the machine from which I wanted to transfer.

I copied the old Thunderbird folder into my new machine at the designated location (.../roaming) in order to keep transfer all my old info, and all the folders etc from my old machine transferred correctly.

When I download or send a message, I get the usual prompt for a password to the sbcglobal account I am accessing. And it works fine. But I would like to store the password so I don't have to type it in each time, so I check the box to store it using a primary password.

The primary password dialog offers to let me "change", but not to enter a new password (the top box is greyed out, implying that it accepted a primary password during setup). I type in the same primary password I used in setup and in my old machine, but it just tells me the password can't be changed.

The only thing I can think of is that I mistyped the primary password during setup. There is no Show Password option to check this.

How do I either reset the primary password or get it to recognize the one I've already put in?

I tried using the procedure under the following link, but it didn't work (perhaps only for older versions of Thunderbird?) : https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password

Help much appreciated.

Asked by bootmagna 1 month ago

Answered by sfhowes 1 month ago

  • Solved

s.yimg redirect signon request when using AOL account

I have been using Thunderbird for years and no changes to the email accounts I use. Yesterday I started getting the popup to redirect my sign in and password for my AOL a… (read more)

I have been using Thunderbird for years and no changes to the email accounts I use. Yesterday I started getting the popup to redirect my sign in and password for my AOL account only through s.yimg.com. (I didn't do it) I can sign in on other devices with this AOL email account with no problem. A screenshot is attached. Thank you.

Asked by phxwestkoa 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Problems Forwarding Emails

I have two gmail accounts that I use with Thunderbird. I am able to send and receive emails from each of them. My problem is that when I am in my secondary account and i… (read more)

I have two gmail accounts that I use with Thunderbird. I am able to send and receive emails from each of them.

My problem is that when I am in my secondary account and if I try to forward an email, I get a popup message that I need to log into my primary gmail account. If I re-enter my password, it says the login failed and I need to change the password for that account.

I tried deleting the saved password, closing Thunderbird, reopening Thunderbird, and logging into the primary account using the same password, I was able to log in, but get the same error.

The server settings for both of my accounts are the same. Any ideas?

Asked by Jim Walden 1 month ago

Answered by sfhowes 1 month ago

  • Solved

Can't get E-Mail, tried deleting password, doesn't ask for new password. Works fine on laptop on same network

My Thunderbird E-Mail account won't work on my desktop. It works fine on my laptop on the same network. When I try to "Get Messages" It gives the error message "Connectio… (read more)

My Thunderbird E-Mail account won't work on my desktop. It works fine on my laptop on the same network. When I try to "Get Messages" It gives the error message "Connection to server mail.gandi.net timed out" after a period of time Also, I have deleted the saved password for this account, BUT Thunderbird is NOT asking me for a new password.

Any help will be appreciated Thank You, Danny Uerling

Asked by pduerling 2 months ago

Answered by sfhowes 2 months ago