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Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 1 day ago

Last reply by Wayne Mery 22 hours ago

Cleaning up multiple accounts and retrieving lost folders after resetting Thunderbird

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&… (read more)

My Thunderbird account is in a bit of a mess and I need help to resolve the problem. It is on my iMac running Catalina OS15. History: Last week, after I changed my AT&T/Yahoo email password, I had difficulty getting Thunderbird to accept the new password. I tried different server settings as well as creating a new profile and new accounts. Finally, AT&T support set up a security key, which allowed me to access my Thunderbird incoming email and to send outgoing email.

In setting up a new profile or account, I lost all of my saved folders. I was finally able to restore them from my Profile folder, but made mistakes during my attempts. I may have restored from the wrong Thunderbird folder, stored either in Documents or Library. Lots of extra system type files were imported as you can see in the first screen shot. I put them in the trash, but it won’t empty. The second screen shot shows the side bar with 3 different In/Out/Trash folders. Only one has my saved folders. Several hundred emails were downloaded from the server into the Inbox. However, the date range is only since the problem began, even in the Inbox above the saved folders. The third screen shot shows Tool/Account Settings which may show the extra local folder.

Lastly, I lost my other two identities that I had set up. I’m sorry this is long-winded, but hope the information helps someone to help me to clean up this mess.

Thanks, Delilah

Asked by DelilahR 4 months ago

Last reply by Toad-Hall 4 months ago

Message Filters missing new filters and filters update

HI, It's the second time after spent a couple of days to set up new filters rules, that I miss all the new filters created. It looks like that the system will re use the… (read more)

HI,

It's the second time after spent a couple of days to set up new filters rules, that I miss all the new filters created.

It looks like that the system will re use the old filters that I removed or updated.

Could you help me?

Asked by Patrikkk 1 month ago

Last reply by svlad2009 1 month ago

Error: unrelated emails get displayed in the same thread

Hi, there is this issue with random mails getting into the same thread. Please see the screenshot. So it looks more like threads get merged. It started with a thread in… (read more)

Hi,

there is this issue with random mails getting into the same thread. Please see the screenshot. So it looks more like threads get merged. It started with a thread in March and then mails from two different companies in 08.2020 till 10.2020 get added into the old thread, which is very disturbing. How is that even possible technically? What used by Thunderbird 68.10.0 (64-bit) to match threads? I did try to compact the mailbox but the issue is unchanged.

Thanks in advance.

Asked by witichis 1 week ago

Last reply by sfhowes 6 days ago

Does Archive work on Thunderbird synced with gmail

When I Archive a message in Thunderbird from my gmail inbox it appears to move the message from the Inbox to to the Archive folder thus removing it from the inbox (as I e… (read more)

When I Archive a message in Thunderbird from my gmail inbox it appears to move the message from the Inbox to to the Archive folder thus removing it from the inbox (as I expect it to do) but then it does not sync that removal with my gmail account. So then it syncs my gmail account to Thunderbird and puts the message I wanted removed back in the Inbox. I expect; when I Archive; the message not to remain in or return to my inbox but this is not happening for me making the Archive action completely useless. Is that what it does or am I doing something wrong? Can it be made to work in the way I want (and surely the way it should)?

Asked by g123d.murphy 1 week ago

Last reply by Stans 5 days ago

Having lots of problems with my thunderbird e-mail.

When I use Thunderbird to send an e-mail, i Hold down the key to include more than 1 name and it auto goes to the 'to' line, i want it to go to bcc. so i have to put the … (read more)

When I use Thunderbird to send an e-mail, i Hold down the key to include more than 1 name and it auto goes to the 'to' line, i want it to go to bcc. so i have to put the curser on the bcc line for each name. Before nothing happened until i pressed bcc for all the names and then send. It also adds names from a second file and I delete these names and it is right back, very frustrating.

Asked by wayneferro 1 week ago

Last reply by Matt 5 days ago

Change primary email

I recently changed my email in this forum from OLD@emailold.com to NEW@emailnew.com. This worked and I can log in with NEW. However, alerts are still coming through to OL… (read more)

I recently changed my email in this forum from OLD@emailold.com to NEW@emailnew.com. This worked and I can log in with NEW. However, alerts are still coming through to OLD. I attempted to change this via Change primary email. The first screen seems useful but does not match reality in that the drop down menu does not have Account settings or Manage account. Advice is sought about what to do. TIA.

Asked by Anshe 1 week ago

Last reply by Stans 5 days ago

Thunderbird Profile wont download mail, Wont add new Email-accounts

My Windows crahed terribly the other day, so i had to install Windows and my Programms, Thunderbird (78.3.3) being one of them. I managed to import (Copy and Paste the Pr… (read more)

My Windows crahed terribly the other day, so i had to install Windows and my Programms, Thunderbird (78.3.3) being one of them. I managed to import (Copy and Paste the Profile Folder in Appdata\Roaming). All my Mails and Filters are there, but Thunderbird doesnt download new Mails (I dont get an Error, it just says it connected, endlessly) and i cant add Email-addresses (Like gmail).

I then created a new Profile in Thunderbird, added my Mails (Like Gmail) and it workes Flawlessly. No Idea why my old Profile wont do the same, but id like to know because i want to use my old profile where i have my filters and old Mails that i want to keep.

When trying to add a gmail-account to Thunderbird, i get the errormessage included below. Translation: Thunderbird could not find settings for this Email-Account.

Any Ideas on how to fix this Problem? Thanks in advance

Asked by Zworgxx 6 days ago

Last reply by sfhowes 6 days ago

Thunderbird spellcheck pop-up box covers text

Using Thunderbird 78.3 on a Mac, but I know this issue has been around for a little while. Have tried searching in this support forum and more generally on the internet b… (read more)

Using Thunderbird 78.3 on a Mac, but I know this issue has been around for a little while. Have tried searching in this support forum and more generally on the internet but don't seem to find any resolutions - so it might be a user problem with an option not set correctly...

I have "check spelling before sending" set in preferences so if I finish an email Thunderbird will spellcheck immediately. However if an error is found the pop-up box appears over the mail text obscuring it, so the spelling error is not seen in context of the sentence.

There may be occasions when an error is reported but it's actually correct, whereas other times needs correcting. However without seeing that full sentence a determination can't be made. The pop-up box is immovable...

I do have "enable spellcheck as you type" selected, but whilst typing with head down sometimes you don't notice the errors being highlighted... (sorry, not touch typist).

If that pop-up box could be floating and moveable by selecting the title bar and mouse-moving it to another screen location that would be very useful, and hopefully it remembers that position for any other errors found.

I appreciate that Mozilla is performing the underlying spellcheck operation rather than Thunderbird, but I would assume the pop-up box is Thunderbird rather than Mozilla?

Apologies if this is a user error, and in which case please do point me in the right direction to fix it.


Thanks...

Asked by david363 6 days ago

Last reply by sfhowes 2 days ago

subject line says an email is {spam} but it is not

I use thunderbird for my small business. I have customers who are in my address book that are being labeled as {spam} in the subject line. How do I stop this or do I need… (read more)

I use thunderbird for my small business.

I have customers who are in my address book that are being labeled as {spam} in the subject line.

How do I stop this or do I need to look for a different email program.

I have used thunderbird for years and this has only been in the 6 months or so that this is cropping up.

Many Thanks

Asked by pmono7690 6 days ago

Last reply by sfhowes 6 days ago

Oauth option not in outgoing SMTP setup

Compuserve/AOL now requires Oauth be used for it mail services. I have TB on two computers both with the same OS and version of TB, 68.12.1, however on my main system Oa… (read more)

Compuserve/AOL now requires Oauth be used for it mail services. I have TB on two computers both with the same OS and version of TB, 68.12.1, however on my main system Oauth is not an option on the SMTP outbound server authentication method menu. This is an option on my other system. I've tried to upgrade to the latest version of TB, still not working. Note: JavaScript is enabled and I've tried deleting and creating a new account. Any help is appreciated.

Asked by Scott 6 days ago

Last reply by bill.ruggirello 6 days ago

"Automatically mark messages as read" works only in safe mode

"Automatically mark messages as read" has suddenly stopped working after the update to TB 68.11.0 (64-bit). When i start TB in safe mode, it works fine. In normal mode, e… (read more)

"Automatically mark messages as read" has suddenly stopped working after the update to TB 68.11.0 (64-bit). When i start TB in safe mode, it works fine. In normal mode, even if i manually disable all addons and restart, it just does not work anymore.

When i click on a bold message, it stays bold. I have to click on the green dot in the "read" column for it to be marked as "read".

I tried disabling and re-enabling all relevant settings in the "Options\Display" panel, without any luck.

Asked by Wanderer 5 days ago

Last reply by Toad-Hall 8 hours ago

Yahoo and Thunderbird

Why would all of a sudden would all emails in my Yahoo inbox be moved. Initially they were all moved to "delete folder" but now a day later they are not in either the in… (read more)

Why would all of a sudden would all emails in my Yahoo inbox be moved. Initially they were all moved to "delete folder" but now a day later they are not in either the inbox or delete folder. Messages are being transferred to Thunderbird though - Thank goodness, other wise I wouldn't be seeing the email. The other issue is when the messages were all sitting in the Yahoo delete folder and then restored to the Yahoo inbox, every email would then be transferred to Thunderbird again. Any ideas of what is going on and more importantly, how to fix it?? Caz

Asked by caz 5 days ago

Last reply by Matt 1 day ago

Reversing Bulk Mark Read

I get a lot of SMS from gmail and often filter them, select all then mark as read, so as to keep them archived, but out of my unread inbox. Something lagged, or otherwise… (read more)

I get a lot of SMS from gmail and often filter them, select all then mark as read, so as to keep them archived, but out of my unread inbox. Something lagged, or otherwise bugged out and this time after clearing the filter I noticed ALL my inbox was marked as read. Is there any way to undo/reverse this? I even have hourly backups of the INBOX file, but after restoring it, it still looks like everything is read (maybe the GMAIL side is syncing them to be marked as read?). I use read/unread as a way to keep track of what I have and have not responded to yet, so this is quite the blow to my workflow and would potentially take hours if not more to recover manually from. If there is no way to reverse this, how can I ensure this won't happen again?

Asked by topher217 5 days ago

Last reply by Matt 1 day ago

Receiving Thunderbird Emails

When I open Thunderbird, messages are not received until I hit the 'get messages' button. My accounts are set to receive email as soon as Thunderbird opens. It used to wo… (read more)

When I open Thunderbird, messages are not received until I hit the 'get messages' button. My accounts are set to receive email as soon as Thunderbird opens. It used to work, and now it doesn't.

Any suggestions would be appreciated.

Thanks.

Asked by JCOFFMAN18 5 days ago

Last reply by sfhowes 5 days ago

Writing mails to people

When writing a mail, I cannot find, in the line on top, the instruction "contacts" like on my previous computer. How do I reactivate this instruction ? Thanks in advance,… (read more)

When writing a mail, I cannot find, in the line on top, the instruction "contacts" like on my previous computer. How do I reactivate this instruction ? Thanks in advance, Yvafairbo

Asked by yves.dementen 5 days ago

Last reply by sfhowes 5 days ago

How do I retrieve my Thunderbird account?

I received an email told me I had to change my account from Pop to IMAP. While attempting to do that, I managed to screw something up. Now, when I open Thunderbird, all o… (read more)

I received an email told me I had to change my account from Pop to IMAP. While attempting to do that, I managed to screw something up. Now, when I open Thunderbird, all of my folders are missing. When I try to get messages, my email provider (Yahoo) times out.The only thing that I can retrieve is my address book. Can someone slowly and carefully explained to me how I can retrieve my account?

Thanks. Jim Birke

Asked by jimbir 5 days ago

Last reply by Matt 1 day ago

trouble using GMail address "tricks" in Thunderbird

I posted this to the Linux Mint forum as I use that distro and they rely on Thunderbird as the email client. corresponding Linux Mint forum article My workstation is a T… (read more)

I posted this to the Linux Mint forum as I use that distro and they rely on Thunderbird as the email client. corresponding Linux Mint forum article

My workstation is a Thinkpad X220tablet Convertible running Linux Mint 19.3. All Mint distro provided (19 Oct 2020) updates are applied. I have several email accounts at various servers active in my T'bird application. All accounts are accessed with IMAP.

The text from my forum posting follows below.

Thanks in advance, ~~~ 0;-Dan Covington, LA

====================

I'm playing with [u]Google™ email address tricks/u and think that I found a [b]bug/b with Thunderbird™. I cannot discover how to post it to a T'bird or Mozilla® page so I'm posting the details here. see [url="https://smallbusiness.chron.com/gmail-email-address-tricks-41619.html#:~:text=Although%20Gmail%20allows%20users%20to,recognize%20and%20deliver%20your%20email"]Google Tricks/url.

Using T'bird v68.10.0 (64-bit), I select Kirk's account and send a message to Scotty. Both are Gmail addresses. [code]

    FROM:  Kirk <kirk@gmail.com>
    TO:      "scotty+stuff@gmail.com"
    ...
    

/code I used the T'bird GUI but my example reads like a terminal session. I needed to quotation marks in the TO address so that T'bird would ignore the plus sign.

After a brief delay, I'm told that there is a new message for Scotty. I open that message and see: [code]

    FROM:  kirk@gmail.com
    TO:      scotty+stuff@gmail.com
    ...

/code This is exactly what I expected. I also look at Kirk's SentMail folder and see the same FROM and TO information.

On detailed inspection, Scotty's inbox shows the new message as: [code]

    Correspondent:  scotty+stuff@gmail.com

/code Huh? What?

Since Kirk sent the message, shouldn't his email or address book entry show as the Correspondent?

Looking at Kirk's other SentMessage data [list] [*] none are empty(blank) [*] all contain the TO email address or address book Contact Name /list

As a further test, I send a message using not-tricky email addressing: [code]

    FROM:  kirk@gmail.com
    TO:      scotty@gmail.com
    ...
    

/code Kirks SentMail folder shows a blank(empty) Correspondent field. Scotty Inbox also shows a blank(empty) Correspondent field. REPLY etc all direct messages correctly. Huh? What?

[b]DISCUSSION/b [i]What is going on with the Correspondent field contents. Is it something to do with the fact that both Kirk@gmail.com and Scotty@gmail.com are configured as accounts in the same T'bird session? Is something else going on?

Does the email trick "scotty+stuff@gmail.com" cause the message to be stored so that any REPLY comes back to Scotty -- because of the embedded plus-sign?

Clearly, the email trick is causing something to go haywire. Sadly, the what is going on is not clear beyond "it's not working" beyond message delivery.

Asked by saint2 5 days ago

Last reply by Matt 1 day ago