Showing questions tagged: Show all questions

Can't receive email on Thunderbird

Hi there, I wonder if you can help. I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was workin… (read more)

Hi there, I wonder if you can help.

I have tried everything that has been advised on the community chat, but still can't receive any emails to Thunderbird. It was working and then it suddenly stopped... I can send on Thunderbird. I can send and receive on my phone and on the web.

I have done the following:

  • Made sure "allow less secure... is on" CHECK
  • Updated Thunderbird CHECK
  • Got rid of large emails CHECK
  • Changed from pop to Imac (?) COULDN'T DO
  • Changed to OAuth2 password DIDN'T WORK
  • Restarted CHECK

It's been a couple of days now and still not working, any advise would be greatly appreciated!

Thanks, Rachel

Asked by rachel20 1 week ago

Last reply by rachel20 6 days ago

Ver 78.2.2 Issues

Version 78.2.2 is not working in IMAP. Somehow one person in my office had their Thunderbird auto update to Ver 78.2.2 and when it did, she was no longer able to send or … (read more)

Version 78.2.2 is not working in IMAP. Somehow one person in my office had their Thunderbird auto update to Ver 78.2.2 and when it did, she was no longer able to send or receive emails. I had to do a system restore on her entire computer to roll back to a previous version. I accidentally updated mine to Ver 78.2.2 when I clicked "About" to find my version. But since mine is set-up as POP3 account, it did not disable my send/receive abilities. At least I believe that is why mine still worked after the update and hers did not.

Also, I completely dislike the folder tree on the left side of the screen. It used to have easy to recognize folder icons. Now all the folders are static outlines of a folder. And to make it worse, the folder icon is bolder than the text info, so those folder icons kind of glare at you. If you are going to minimize the folder appearance by removing the manila coloring, at least do not use a bold outline of a folder. Also, I would prefer when using the option to add a color to a folder that the color be a fill as they were in Ver68, rather than a stroke in Ver 78.

I've attached screen shots from two different computers so you can see the difference between the two version trees and appearance.

Additionally, I noticed at the bottom of the open email on Ver 78, this message: "Quick Reply is temporarily disabled due to needing rewriting for Thunderbird 68+."

I used to have a delete shortcut on the menu bar, when I try to add it from customize it is grayed out and not letting me use it.

It would be nice if I could roll back my version of Thunderbird to a previous one without having to do an entire system restore of my computer.

However, there are some things I like better, conversational view is great in that it shows what folders the rest of the conversation resides in. Some of the things I used to have to go to the task bar for are right there in the email, like source and header views. There might be other things that might make it more useful. Will know more as I use it for a few days/weeks.

S.

Asked by monamouroui 6 days ago

Last reply by monamouroui 2 days ago

collected addresses not showing in email write window

I have an issue that's been bugging me for over a year but never found refs that cover this particular one. Any clues or assistance welcome. Specifically I have a few con… (read more)

I have an issue that's been bugging me for over a year but never found refs that cover this particular one. Any clues or assistance welcome.

Specifically I have a few contacts in my collected addresses that don't autofill when addressing a new email. Unfortunately two of these are used every couple of days so it is frustrating that these don't work. I've tried deleting them, editing them to add specific name fields, copying to personal address book but no progress.

Attached are a couple of shots of the address book and contacts sidebar in the write window side by side both sorted by the name field. The sort doesn't seem to generate the same so the lists are different in both directions. I've tried to conceal email addresses as this is real but hopefully there's enough to show the mismatch.

One of the regularly used ones is highlighted - liz. This is not showing in the sidebar, which presumably is the same list that the autocomplete uses but you can see it's in the address book collected addresses.

The second screenshot has a search for liz thus avoiding any sort issues, showing that it's not in the sidebar version of the collected addresses.

Asked by fred.d1 6 days ago

Thunderbird

after installing Big Sur beta on MacBook pro 2018 thunderbird become very slow nearly unusable - any idea if possible to speed up?

thx

Asked by eyal2 6 days ago

Thunderbird

I cannot print any attachments or open windows, cannot see any print icon or File Print doesn't work either

Asked by plclem 6 days ago

Cannot subscribe to folders.

Today while using Thunderbird, I noticed that a bunch of emails that should be being placed into folders, were coming into the inbox instead. I expanded the inbox to look… (read more)

Today while using Thunderbird, I noticed that a bunch of emails that should be being placed into folders, were coming into the inbox instead. I expanded the inbox to look at the folders and all but a handful of them were gone. I checked on the server and the folders are still there, so I right-clicked clicked on the email account and selected "subscribe". All of my missing folders are there, but un-checked. When I try to check them, the checkmark won't "stick".

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-16-15-35-39-4db039.png

I uninstalled Thunderbird and manually removed all of its directories form my PC, then removed all references to Thunderbird from the registry, restarted the machine and reinstalled Thunderbird. When I re-added the email account, the same thing happened. I cannot subscribe to most of my folders.

What gives?

Asked by Phillip H. Blanton 1 week ago

Last reply by Phillip H. Blanton 6 days ago

Can 2 mail accounts use one set of folders

I have been using Thunderbird with one ISP and one mail account for years. I am moving to a new provider. I want to add a new mail account. Everything I have seen on t… (read more)

I have been using Thunderbird with one ISP and one mail account for years. I am moving to a new provider. I want to add a new mail account. Everything I have seen on the forums talks about the Inbox and how to make it Global. What about all the other folders I have. Can they be shared with the new account. They are not currently sub-accounts of the Inbox. Also, when my current ISP is out of the picture, can I return to my current structure of one non-Global Inbox? Thanks.

Asked by DoPhi 6 days ago

Tag editor in 78 does not show if a tag is selected, or which one it is

Going into Tag > Manage tags opens at the Tags sections of Options > general, but even after clicking on a tag name, no tag is shown as selected. Whichever tag, if … (read more)

Going into Tag > Manage tags opens at the Tags sections of Options > general, but even after clicking on a tag name, no tag is shown as selected. Whichever tag, if any, has focus should be clear BEFORE a user hits the Edit button. It is even more dangerous that it is not clearly evident which tag is selected before hitting the Delete button.

Asked by adrian.g.davey 6 days ago

Last reply by adrian.g.davey 6 days ago

Message pane is too bright in Thunderbird 78

I run on an iMac with display option Dark Mode set. The problem i have has to do with the brightness of the message pane. All the screen area surrounding this pane is da… (read more)

I run on an iMac with display option Dark Mode set. The problem i have has to do with the brightness of the message pane. All the screen area surrounding this pane is dark ... this pane is a very bright white ... Is there a way for me set the background on this pane to be a light brown (for example) to lessen eye strain ?

Asked by bilbo3558 6 days ago

Last reply by bilbo3558 6 days ago

Desktop version shows formatting like a phone

SInce the new versions of desktop version Thunderbird for Mac, all of my newsletters, new ones and previous ones, are formatted like it is a phone. Small long newsletters… (read more)

SInce the new versions of desktop version Thunderbird for Mac, all of my newsletters, new ones and previous ones, are formatted like it is a phone. Small long newsletters with all the items stacked. Is there an option to show newsletters with the content like a desktop version? I will attach two images for example, the one wth Thunderbird, the othe with gmail client, like it should to be.

Asked by bhinderink 5 days ago

Thunderbird problem

When I select "Trash" and move the cursor over to the body of emails, all the emails in that folder disappear. Also, if I ever want to print preview any email, the displa… (read more)

When I select "Trash" and move the cursor over to the body of emails, all the emails in that folder disappear. Also, if I ever want to print preview any email, the display appears and immediately disappears so that I can't view it before printing. The company who looks after my laptop (Windows 10) if I have problems, says it is a Thunderbird known problem which should be solved by the latest update. I have checked the version I am on which is 68.12.0, successfully installed on the 29 August 20. Can anyone help me to solve these problems please?

Asked by Sandra 5 days ago

writing email type name in address nothing comes up & not all address books are being showen in contacts

Hi Just went under the new thunder bird V7.2.2 to send email. typing in name of person i am sending to and nothing, it gives me nothing. when i click on contacts only … (read more)

Hi

Just went under the new thunder bird V7.2.2 to send email. typing in name of person i am sending to and nothing, it gives me nothing. when i click on contacts only half my address books show up what has gone wrong here I can use all the help you can give me and I would also like to say 'Thank You for the help'

Asked by cdowdma 1 week ago

Last reply by cdowdma 5 days ago

Contact List

Good Morning and thanks to anyone that can help. This morning when I opened Thunderbird my personnel contact list had changed. I still had the names of my contacts, but b… (read more)

Good Morning and thanks to anyone that can help. This morning when I opened Thunderbird my personnel contact list had changed. I still had the names of my contacts, but before my list also contained the addresses for my contacts and they was missing. Also, all of my "Collected" addresses were gone. In their place was a little silhouette of a man for each. I don't recall doing anything different last night when I turned my computer off. I have a complete systems backup, but I don't wish to go that route because of the information that would be lost from the interim. Is there any way to restore both my contact list to their prior configuration? Thanks greatly for any assistance, Alan

Asked by alan.lochner1 4 days ago

Last reply by alan.lochner1 3 days ago

What are pep_tmp-xx directories in my Thunderbird profile?

I have 42 pep_tmp-xx directories in my Thunderbird profile. The xx stands for numbers from 1 to 42. Each of these directories is either 22.8MB or 23.8MB. Inside each of t… (read more)

I have 42 pep_tmp-xx directories in my Thunderbird profile. The xx stands for numbers from 1 to 42. Each of these directories is either 22.8MB or 23.8MB. Inside each of them there are several sub-directories and files as follows: pepmda Inside of which there are two directories: bin share and a file version.json

bin contains concrt140.dll gpgme-w32spawn.exe libetpan.dll libgpgme-11.dll msvcp140.dll pep-json-server.exe pEpEngine.dll vccorlib140.dll vcruntime140.dll

share has a PeP sub-directory then an HTML sub-directory with other files in it a PackageVersion file and a System.db file

What are they used for? I'm using Thunderbird 78.2.2 after upgrading from 68.12 and therefore I do not know if they preexisted.

Asked by Stephen 2 days ago

Unable to resize Message Rules window in Message Filters

Greetings! Since updating to 78.2.2 I find that the Message Rules window opens in a very tall shape that leaves the OK button inaccessible without manually resizing the w… (read more)

Greetings!

Since updating to 78.2.2 I find that the Message Rules window opens in a very tall shape that leaves the OK button inaccessible without manually resizing the window every time. It won't save the window in the resized state. I have tried safe mode with add-ons disabled and reset toolbars without result.

I also always encounter "Thunderbird Not Responding" fault while using Message Filters.

Any tips? Cheers, Dave

Asked by daveer 5 days ago

Last reply by daveer 2 days ago

Tiny fonts in composition when forwarding certain HTML e-mails

We're experiencing a problem wherein I hope the images can do the talking. Basically, forwarding certain HTML e-mails causes anything added in composition to be in a real… (read more)

We're experiencing a problem wherein I hope the images can do the talking. Basically, forwarding certain HTML e-mails causes anything added in composition to be in a really tiny font (image 3). Even the part that says "Forwarded Message" also gets really tiny. I believe what's happening is that the content of the original message is set inside a table or something, and the body of the message as interpreted by Thunderbird is the boilerplate stuff at the bottom (image 4).

Although one can highlight the composition area text and hit the larger font size button, some users may find that awkward. Is there a configuration setting or add-on to ensure a minimum font size when composing in forwards?

Asked by wmatheson 5 days ago

Last reply by wmatheson 2 days ago

Unsubscribing to redundant Junk folder does not work

My mail (IMAP) provider creates two Junk folders, one as a subfolder under the Inbox, and another at the same folder level as the Inbox (see image). I only use one (the I… (read more)

My mail (IMAP) provider creates two Junk folders, one as a subfolder under the Inbox, and another at the same folder level as the Inbox (see image). I only use one (the Inbox subfolder), but try as I might to unsubsribe to the other one, Thunderbird continues to display it, and checking the subsribe list shows the box ticked again. Is there something I can do with this?

Asked by humphries.edwin 1 day ago

Parse mail file with TB stuffs

Hi the community :) I I've been using TB for a long time. I search a mean to parse mail file (like INBOX, etc.) from outside TB. From "outside" I mean a Linux bash script… (read more)

Hi the community :)

I I've been using TB for a long time. I search a mean to parse mail file (like INBOX, etc.) from outside TB. From "outside" I mean a Linux bash script which that I can manage myself. The goal is to extract the mail bodies and the same metadata as found in global-messages-db.sqlite (aka gloda) which would be presented in clear (without problems with accents and encoding). So I tried to write some scripts with commands like (g)awk, tr and others. Quickly I realized that between the different MIME encodings (content-type and content-transfer-encoding), character sets (Unicode or not), RFC standards that have changed (before we could write a content-type on several lines as explained here: https://stackoverflow.com/questions/31237198/is-it-possible-to-include-multiple-crlfs-in-a-http-header-field), the multipart mail (multipart/mixed etc.) it was a huge mess to parse. So I asked to myself if I wasn't reinventing the wheel and a better possibility existed....

I know I could parse the source code of TB to determine what goes on behind the scenes when I view the contents of an IMAP folder for example but I don't know where to start. Mainly I wonder if I can not directly use the functions of an SO library (under Linux) from outside of TB

This is why I ask you who read me if you know a solution to guide me in the right direction.

Regards lnj

Asked by estebann 1 day ago

Last reply by estebann 20 hours ago