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Spam folder count doesn't update

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I ha… (read more)

When looking at my list of folders after download, the SPAM folder doesn't seem to update the count of unread messages until I specifically open it. I miss the fact I have spam unless I specifically go in and look. Is this a function/feature of JUST the SPAM folder (all other folders seem to have their counts updated after a download). On Thunderbird 115.12.1 64 bit if that is of interest.

Asked by AndyDS 1 day ago

Answered by AndyDS 1 hour ago

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115.12.1 (64 bit) problem on opening

duplicate of later thread since it has a image /questions/1450665. You could have edited the thread to add the image. On powering up my PC this morning, opened Thunderbi… (read more)

duplicate of later thread since it has a image /questions/1450665. You could have edited the thread to add the image.

On powering up my PC this morning, opened Thunderbird and everything was gone - email settings to my various accounts, settings, calendar, addresses etc nothing is left at all

All I have is a basic screen : "To set up your existing email address" etc

Asked by Andrew P 7 hours ago

  • Solved

received email header

How do I get rid off the data shown below? It shows up as part of the header on every received email. And it shows up when I print or forward an email. It does not appea… (read more)

How do I get rid off the data shown below? It shows up as part of the header on every received email. And it shows up when I print or forward an email. It does not appear when I reply. This is a new problem - last month or so. Some kind of setting that I cannot figure out. Thanks Joe



Forwarded Message --------

From: 06 2024 <> X-Account-Key: account1 X-UIDL: 70e4c5b43a614e1aae64.msg X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Return-Path: <prvs=290277df74=katherine.evora@sunpower.com> SIZE=20709 Received: from 52.3.46.227 unverified ([52.3.46.227]) by mwde08oc.mail2world.com with Mail2World SMTP Server; Fri, 21 Jun 2024 11:58:40 -0700 Received: from mx0a-0028b501.pphosted.com ([67.231.144.33]) by cmsmtp with ESMTPS id KjT5sWtIVOMGCKjT5sjuhl; Fri, 21 Jun 2024 18:58:40 +0000 X-SMC-CC: not_classified X-Authority-Analysis: v=2.4 cv=P4mZhTAu c=1 sm=1 tr=0 ts=6675cd60 cx=a_idp_d a=bXLcnwTyghK0GfXRMwWsUA==:117 a=bXLcnwTyghK0GfXRMwWsUA==:17 a=xqWC_Br6kY4A:10 a=T1WGqf2p2xoA:10 a=5KLPUuaC_9wA:10 a=A4EqBspgoKYA:10 a=tKyUNxqEAAAA:8 a=Nh-XrD6mAAAA:20 a=Xb7KiovmZK9691DM7QMA:9 a=QEXdDO2ut3YA:10 a=v_BHjuGmAAAA:8 a=yJcYcb4yAAAA:8 a=aVlNRV8nja364IOp:21 a=_W_S_7VecoQA:10 a=DPEFR9TdZ5fAN8KWyPIu:22 a=kfKFr3KhXiR0OvOTppLJ:22 a=nClsI21A9sdbJnfpZaOY:22 a=bXfQ48xznvGIAZeFF2wC:22 a=7mMuPQfN_g5kJh-Vuol1:22 a=0lwNhJolHLpeLSzUMu6g:22 a=yULaImgL6KKpOYXvFmjq:22 a=M1prwhDYeTsJUTDiAJb3:22 a=p-dnK0njbqwfn1k4-x12:22 a=7aar8cbMflRChVwg8ngv:22 Received: from pps.filterd (m0112781.ppops.net [127.0.0.1]) by mx0a-0028b501.pphosted.com (8.18.1.2/8.18.1.2) with ESMTP id 45L4h8GF022953 for <solarhome@q.com>; Fri, 21 Jun 2024 18:58:38 GMT DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=sunpower.com; h= content-type:date:from:message-id:mime-version:subject:to; s= selector-pps1; bh=ueRZpH+L0B5enIPzPZoqDzg4anEKEo+Pa5WIgJTOR5k=; b= oR5c0K1up54z/DvfxXyobhVLG0jCS51bjM19b+Q6szhL5flnrLWlspuuycCa39Dg Pev7lpbCTytrK+6bqxkCZKJFm+W+hUeymieV8kcjU+139gP6R01+meNXPB/TxqiD FK+3rTs1oWyDIFc/Y2BnJGfvakaJxUngwStTol5MEWCTaAXEsR5QlARHW+nEMRk2 mOreHpw6pFyfMaVAFeDezGeAdu8KsjuzuhllsQ3oZOpgImtR5pDT64PKQVST3DH5 WCDuw0/IdWMLn/zFRJ0OsOnd0if6lJM/zadnhEAdwi4xERVsaPI2Q4lge7ZWmj8E VyULhaTofd35ASrMMpvVeA== Received: from ex19etaws03.sunpowercorp.com (excs03.sunpowercorp.com [34.204.119.249]) by mx0a-0028b501.pphosted.com (PPS) with ESMTPS id 3yvxnrt235-2 (version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT) for <solarhome@q.com>; Fri, 21 Jun 2024 18:58:38 +0000 (GMT) Received: from NAM11-CO1-obe.outbound.protection.outlook.com (104.47.56.169) by EX19ETAWS03.sunpowercorp.com (172.23.37.57) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.2.1258.25; Fri, 21 Jun 2024 14:58:38 -0400 ARC-Seal: i=2; a=rsa-sha256; s=arcselector9901; d=microsoft.com; cv=pass; b=gZ0uFkNOFV6GTRDwj5D2cC8s4nUEFpl+H5iwwN6sg27w4RV7OQkXZ3xctie15/hJNnXBlw70Tn/iTem4WY5LcMgd2t9XMs4U3TJApVzamxL3SvkTB+sQ1i/ZErfagQ/UtzAS1nLl/ZS6Y9J2WU16xEpA//kW/tcaLiXZ4tuMDFTJBvoMMu4eh2jELQF931nRolpV+ZQKWUuTxLeYKqQ/UGmFCGYpxWczUx8Ur5VP6rkApV6B1Rin0LVVXTKq+Dh9WgxA3Kqff9c0WAOpsIquKyzly4JanR2yVP8YY/yD8+2JViT/oLNbboeghU1A0YzCq8hx4t9sT706VIloUnJ2Ow== ARC-Message-Signature: i=2; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com; s=arcselector9901; h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1; bh=ueRZpH+L0B5enIPzPZoqDzg4anEKEo+Pa5WIgJTOR5k=; b=GTUjcYxCS3MaKiIC4/48P+EdfC2xOpkc8wxRICRHtnt+BT9LcA4k5sdK8xt13lQsdvhIkE4Bp7Tnv3cyozTOyolnKi9rcG2aenyyrVOCFurFjjjc7TRmVgfY8NkfbTC6Neam44g/7hddzcGV3V+DgGcjVA2/Qf37T5tBIytlGuPgUH7sdX+w4/JdfowPGwNyjwDac4tjyGCivFCAVN72esSFCaY5lk8bOevaluAv+Eb2IwkibvC5Hg/2/TRSrxsMYBtF83Wg1HbvkTjyWylffFaEvtmny1ZYpm9EvPKxfscx3SDh5ewlm1OxY+u2bWfV1QQtlbGotVCoDmQ34x9w6g== ARC-Authentication-Results: i=2; mx.microsoft.com 1; spf=softfail (sender ip is 52.8.140.255) smtp.rcpttodomain=q.com smtp.mailfrom=sunpowercorp.com; dmarc=fail (p=none sp=none pct=100) action=none header.from=sunpowercorp.com; dkim=none (message not signed); arc=pass (0 oda=1 ltdi=1 spf=[1,1,smtp.mailfrom=sunpowercorp.com] dkim=[1,1,header.d=sunpowercorp.com] dmarc=[1,1,header.from=sunpowercorp.com]) Received: from MW4PR03CA0203.namprd03.prod.outlook.com (2603:10b6:303:b8::28) by MW4PR07MB8604.namprd07.prod.outlook.com (2603:10b6:303:105::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7698.19; Fri, 21 Jun 2024 18:58:36 +0000 Received: from CO1PEPF000075ED.namprd03.prod.outlook.com (2603:10b6:303:b8:cafe::dc) by MW4PR03CA0203.outlook.office365.com (2603:10b6:303:b8::28) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7677.37 via Frontend Transport; Fri, 21 Jun 2024 18:58:36 +0000 X-MS-Exchange-Authentication-Results: spf=softfail (sender IP is 52.8.140.255) smtp.mailfrom=sunpowercorp.com; dkim=none (message not signed) header.d=none;dmarc=fail action=none header.from=sunpowercorp.com; Received-SPF: SoftFail (protection.outlook.com: domain of transitioning sunpowercorp.com discourages use of 52.8.140.255 as permitted sender) Received: from haraka01-inline-api-pop.vpc-50c51735.usw1.shn (52.8.140.255) by CO1PEPF000075ED.mail.protection.outlook.com (10.167.249.36) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7677.15 via Frontend Transport; Fri, 21 Jun 2024 18:58:35 +0000 Received: from NAM04-DM6-obe.outbound.protection.outlook.com (mail-dm6nam04lp2040.outbound.protection.outlook.com [104.47.73.40]) by haraka01-inline-api-pop.vpc-50c51735.usw1.shn (Haraka/2.8.24) with ESMTPS id C379F7A3-22D4-49A0-A938-22C5FF0A2549.1 envelope-from <Katherine.Evora@sunpowercorp.com> (version=TLSv1/SSLv3 cipher=ECDHE-RSA-AES256-GCM-SHA384 verify=FAIL); Fri, 21 Jun 2024 18:58:33 +0000 ARC-Seal: i=1; a=rsa-sha256; s=arcselector9901; d=microsoft.com; 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Asked by solarhome 1 day ago

Answered by david 1 day ago

  • Locked

getting a secure mail key into thunderbird

Received a nice email from Matt which I answered with this: Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clip… (read more)

Received a nice email from Matt which I answered with this:

Thank you for your thoughtfulness but I must be missing something. I created the new key, copied it to clipboard and to a piece of paper. I went to Thunderbird and typed the new key in when it asked for a password, checking the box for password manager. I've done it twice to no avail. I can't move anything to type it in the account settings.

More thoughts, please. (A grad school friend used to say , in a rich North Carolina accent, it didn't work because you didn't know how to hold your mouth. So I know there's something I'm missing.)

Marjorie

Asked by mskinsey 1 day ago

Last reply by James 1 day ago

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Thunderbird cannot download my email from Att

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being re… (read more)

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Asked by mskinsey 3 days ago

Last reply by Matt 1 day ago

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Thunderbird stopped downloading my att email on 6-16-24

Thunderbird could not get to the att server starting Sunday; it's now Thursday night. (Everything else inexplicably went down: landline, internet, cell phone, even the … (read more)

Thunderbird could not get to the att server starting Sunday; it's now Thursday night. (Everything else inexplicably went down: landline, internet, cell phone, even the printer.) Now it's all back except a working Thunderbird. Today I finally made contact with someone at att who could show me that my password was working and went through all the account variables in Thunderbird, testing them out to no avail. Her conclusion was that the problem was on the Thunderbird side. But I need my 30 years of files. I have just been through a thread from 11/23 full of similar problems but no solution that I could figure out. I am ignorant. Can anyone provide some instructions for an ignorant 88 year old to follow for at least a better diagnosis. (I guess I'm saying that many words need definitions for me.) I hope I've bookmarked that long discussion with varying ideas so I can look at it again when I recover from this week. Thanks for any help.

Asked by mskinsey 2 days ago

Last reply by Matt 1 day ago

  • Solved

filing email onto external hardrive

Thunderbird will not allow me to file an email that has the same address as another email, but the problem is these are monthly emails from the same source with the same … (read more)

Thunderbird will not allow me to file an email that has the same address as another email, but the problem is these are monthly emails from the same source with the same address.

Asked by 7313078631 2 days ago

Answered by 7313078631 2 days ago

  • Locked

email

I receive monthly emails from the same source but thunderbird will not let me file them because an email with the same address already exist (of course, it comes from the… (read more)

I receive monthly emails from the same source but thunderbird will not let me file them because an email with the same address already exist (of course, it comes from the same source, how else can I file it?)

Asked by 7313078631 2 days ago

Last reply by Matt 2 days ago

  • Solved

sent emails from 4 accounts just disappeared; 5th account still has them

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers. Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails … (read more)

My sent emails from 4 of 5 accounts disappeared in Tbird but still on their servers.

Rackspace hosts 2, inmotion 1, and gmail, 2. One gmail account has the sent emails showing in Tbird. All are smtp accounts. The send file header shows the # of messages sent but there are no results showing. I have not changed any settings or new add ons for weeks so I did not do anything new. Maybe the app updated itself and there is a bug? I see in beta that compacting folders is a problem and wondering if this could be related?

Rackspace has the sent email on the servers. InMotion has sent emails Gmail has sent emails and one of the accounts still has sent email in a gmail account.

I'm repairing one of the accounts as I write but nothing showing up in sent file for that account. This is totally wacky. Thanks for any suggestions of why Tbird is wacky.

Cheers -- jim

Tbird and system specifics: System using Tbird version 115.11.1 (64-bit), STMP servers on all accounts Windows version: Edition Windows 11 Pro Version 23H2 Installed on ‎12/‎9/‎2022 OS build 22631.3737 Experience Windows Feature Experience Pack 1000.22700.1009.0

Asked by jim 5 days ago

Answered by jim 2 days ago

  • Solved

AOL login stopped working

My e-mail account was transferred from Verizon to AOL a few years back and I never experienced any problems until one sunny morning last week when I started getting the f… (read more)

My e-mail account was transferred from Verizon to AOL a few years back and I never experienced any problems until one sunny morning last week when I started getting the following message: "Sending of password for user pjklim did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later." When I typed the password in the window that popped up the message reappeared. I know that AOL went to double login identification, so I suspect it might have something to do with that. I checked all my Thunderbird settings and they all appear to be correct. I verified the pop and smtp setting through a chat with AOL. What can I do? Regards Peter

Asked by pjklim 3 days ago

Answered by Matt 3 days ago

  • Solved

Using Thunderbird for verizon.net email

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will … (read more)

I have a verizon.net email account at AOL. AOL now requires use of a one-time-use "app password" to sign in from Thunderbird. This does work but it seems like now I will have to go through this process (going to AOL web mail and requesting a new app password) every time I reboot my computer or restart Thunderbird. Is this true?

Asked by jimrader 4 months ago

Answered by david 4 months ago

  • Solved

Retirar espaço duplo do e-mail

Boa tarde Gostaria de saber como retirar o espaço duplo do paragrafo (como fossem dois enter's). Ja pesquisei naquela soluçao Ferramentas>Opçoes>Composiçao mas na… (read more)

Boa tarde

Gostaria de saber como retirar o espaço duplo do paragrafo (como fossem dois enter's).

Ja pesquisei naquela soluçao Ferramentas>Opçoes>Composiçao mas nao achei.

Versao do Thunderbird: 115.12.1 (64 bits)

Asked by mpianoski 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Email fail to sent

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago. … (read more)

I lost my ability to send email from either my bresnan.net or charter. net servers. I still receive emails. This started about 4 days ago.

Asked by p.watt 5 days ago

Answered by david 5 days ago

  • Solved

Old Emails still stored locally, but not available

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over.… (read more)

I had trouble updating my email accounts due to an issue with the profile update. The solution for me was to delete the 42 copies of the profile and basically start over. Now I need access to some of the folders where emails were locally stored. I know where on the computer fined the folders/files of the old emails. How do I import them into my current TB profile?

Asked by david827 5 days ago

Answered by david 5 days ago

  • Solved

Тhunderbird failed to find the settings for your email account

Hello everyone! :) I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an… (read more)

Hello everyone! :)

I'm using Thunderbird for many years. Today I had to reinstall my Windows and obviously to set up my apps including Thunderbird. Unfortunately an error is popping up after I filled all of the required information. I restarted my PC. I reinstalled Thunderbird. I'm using the most popular email client in Bulgaria.

Nothing works so far. Screen shots are attached including the provided settings from my email client.

Thanks!

Asked by danio5454 6 days ago

Answered by david 6 days ago

  • Solved

email

Thunderbird suddenly says "authentication failed" for my rocketmail email. Was working fine up til now. I can still log into the email directly via Yahoo. Any ideas on ho… (read more)

Thunderbird suddenly says "authentication failed" for my rocketmail email. Was working fine up til now. I can still log into the email directly via Yahoo. Any ideas on how to fix this.

Asked by clistforseattle 6 days ago

Answered by Matt 6 days ago

  • Solved

DRAFT and DRAFTS folder

I'm using Thunderbird Supernova, Can anybody tell me why I have (a DRAFT and DRAFTS) folders? When I save my emails for later they are saved in the DRAFTS folder, the DRA… (read more)

I'm using Thunderbird Supernova, Can anybody tell me why I have (a DRAFT and DRAFTS) folders? When I save my emails for later they are saved in the DRAFTS folder, the DRAFT folder appears not to be used. I have tried to delete it but guess it must be some sort of system folder. Any help please. Thanks

Asked by Keith 1 week ago

Answered by Keith 6 days ago

  • Solved

search for posting by a specific contributor

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that per… (read more)

In this help forum, is there a way to search for posting done by a specific Contributor? I find some contributors are very helpful and would like to see more of that person instead of reading thru a lot of posting. Thank you

Asked by OldBob2 1 week ago

Answered by david 1 week ago

  • Solved

Email Accounts are gone...Thunderbird comes up with setting up a new account

I think Thunderbird did an update and now my email and my wife's emails are gone....including all of our saved emails. I believe we are using PoP accounts and not imap. I… (read more)

I think Thunderbird did an update and now my email and my wife's emails are gone....including all of our saved emails. I believe we are using PoP accounts and not imap. Is there a way to get back all our emails?

Asked by ti-ger1 1 week ago

Answered by Matt 1 week ago

  • Solved

Increase number of "move to" or "copy to" folders

Hi, I have just created a new folder within Local Folders, and want to move emails into it. When I click "move to" the new folder is not there. All the old folders are th… (read more)

Hi, I have just created a new folder within Local Folders, and want to move emails into it. When I click "move to" the new folder is not there. All the old folders are there - 10 of them. Is this a limit? Can it be enlarged?

Asked by anyoneinracks 1 week ago

Answered by anyoneinracks 1 week ago