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Is it possible to restore and email account and its associated folders

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account. Is it possible to restore this account and its associated su… (read more)

I accidentally deleted an email account through Tools- Account Settings - Account Actions - Remove Account.

Is it possible to restore this account and its associated sub-folders.

I have installed Thunderbird on a separate PC and restored my latest backup, which unfortunately is 4 months old, meaning that I am missing 4 months worth of emails.

Might it be possible to link to files/folders containing my messages prior to the removal, perhaps by recreating the email account or might there be some other method in which I could achieve this.

Any thoughts you might have would be VERY welcome.

Kind regards - Deirdre

PS. We are using Thunderbird Version 128.0.1esr Build: 20240717233102

Asked by deirdre4 1 month ago

Last reply by david 13 hours ago

Filters

Hi. I have approximately 26 folders in gmail and 34 filters that sort messages from my inbox to the appropriate folder on the mail server. I am planning on rearranging t… (read more)

Hi. I have approximately 26 folders in gmail and 34 filters that sort messages from my inbox to the appropriate folder on the mail server. I am planning on rearranging the filters and would like to know if there is a preferred way to optimize them. For example, am I better off having individual filters (say from several health providers) that end up saving respective messages into a 'Health' folder OR should I have 1 filter that looks for each provider in turn (OR condition aka 'Match any of...' ) then moves them to the 'Health' folder.

Not worried about performance, but more wondering if one method is more efficient than another.

Also, I seem to recall seeing in the filter help pages that it is preferable to have local storage for filters as opposed to having the mail server sort them out. Why is that?


kind regards, Kirby

Asked by kirbykroon 4 months ago

Last reply by samri 1 day ago

Thunderbird Crashing on Start up

Hello, Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons.… (read more)

Hello,

Thunderbird keeps crashing. That is about all that I can tell you. It started this morning (/when I got to work I fist noticed it). I have not used any add ons. I have been submitting crash reports. Crash data avaiable on request. I uninstalled and re installed, same result; crashes immediately on start up.

Please assist.

Thank you

Toll

Asked by Toll 2 weeks ago

Last reply by Wayne Mery 2 days ago

  • Archived

Thunderbird combining emails to create gobbledygook

I am using Thunderbird 102.12.0 (but the problem may have started before the update) I have had this problem intermittently in the past but it only affected 1-2 emails bu… (read more)

I am using Thunderbird 102.12.0 (but the problem may have started before the update) I have had this problem intermittently in the past but it only affected 1-2 emails but today it seems to be most of the emails in my inbox. It seems that multiple emails are being combined into one email so when I look at my inbox it will tell me who it is from and the title, but when I click on it the sender and title may disappear (or may not) and the email is multiple lines of text & code (not necessarily the body of that email it can be 1 or multiple other emails in there all mixed up with or without different sender details). I can view the emails with no problem on my iphone and using webmail so it seems to just be a Thunderbird problem. If I look at the email on my phone or web browser I can see it perfectly and forward it to myself and then it seems to be ok. All help appreciated! Thank you Jean

Asked by jean32 1 year ago

Last reply by Matt 4 days ago

Thunderbird is newly SLOW

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even somethin… (read more)

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Asked by a2jc4life 1 month ago

Last reply by Toad-Hall 4 days ago

  • Archived

Thunderbird 115.7 excessive memory - 40 GB

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally… (read more)

I am running a Mac Mini M1, on the latest OS, after upgrading my TB I have just had 2 force quit because of TB. As you will see it is using over 40 GB of memory, normally between 500 - 600 MB

Asked by jimmysb1967 7 months ago

Last reply by Wayne Mery 4 days ago

Global indexing makes Thunderbird very unresponsive after update to v128

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14. Everything seemed okay im… (read more)

Thunderbird automatically updated to v128 earlier this week after I went to Help - About Thunderbird to check that it had updated to v115.14.

Everything seemed okay immediately after the update, but when I started Thunderbird the next day it was very unresponsive. Checking the Activity Manager showed that Thunderbird was indexing messages, but that this was happening very slowly. I let Thunderbird do its thing that day in the hope that things would settle down.

The next day when I started Thunderbird things were still bad. I tried Rebuilding the Global Database but when I restarted Thunderbird it was just as bad, if not worse.

I then turned off indexing in the Thunderbird settings and Thunderbird is now responsive and back to normal.

Is anyone else seeing anything like this? Any suggestions to fix the problem?

I am a long time Thunderbird user so my profile is very large with a lot of accounts, and has been through a lot of Thunderbird versions, so it is potentially more complicated than normal.

Thunderbird version is currently 128.1.0esr (32-bit).

Thanks

Asked by zatz 1 month ago

Last reply by zatz 4 days ago

  • Archived

Get Messages stops working frequently

TB has been extremely finicky the past few days with send and receive. The biggest issue is that the Get Messages / Get All New Messages stops responding altogether - it … (read more)

TB has been extremely finicky the past few days with send and receive. The biggest issue is that the Get Messages / Get All New Messages stops responding altogether - it works fine, and then suddenly nothing except (sometimes) the word "null" next to the online icon at the bottom left, and a pulsating blue progress bar in the Activity Manager area, that disappears after a moment.

A few times I have been able to "fix" it by going to Server Settings and changing Connection Security to None temporarily, but this doesn't work every time.

Another "solution" is to change the password on the mail server, which prompts TB to demand the PW. This is not a good solution, as the password must then be changed on any/every other device that connects to the mail server, and then the problem repeats after some period.

Other times, and per a suggestion on another thread with a similar subject line, clicking on the "go offline" icon at the bottom, generates a prompt to download emails before going offline, and this seems to cause a demand for password, which allows emails to be downloaded, but this also seems like a band-aid. What is going on here? Windows 10 64 Bit TB 102.11.0 (64-bit)

Asked by craigbaker 1 year ago

Last reply by craigbaker 1 year ago

  • Solved
  • Archived

Email filtering is sporadic

Version 115.8.1 (64) I block messages by domain (domain.com), rather than whole addresses, because spammers are constantly changing their whole address (nutjob@domain.com… (read more)

Version 115.8.1 (64) I block messages by domain (domain.com), rather than whole addresses, because spammers are constantly changing their whole address (nutjob@domain.com). The filters don't always catch them when they arrive, and then they sit in the folder, indefinitely. The "Manually Run" and "Periodically, every 10 minutes" options are both selected. The "Periodically..." option does not appear to be working (as I expect it to), so I eventually will go and hit the "Run Now" button to get rid of unwanted mail. I can also quickly delete them using the "Run Filters On Folder" option in the "Tools" menu. It would be great if the filtering worked automatically. Thanks

Asked by gcook 6 months ago

Answered by gcook 1 week ago

  • Archived

UPDATE SCREWED UP MY TBIRD. FILES GONE. NEW EMAIL BUTTON GONE. FRUSTRATED!

After the last update, my Tbird no longer functions as it used to. Problems: 1. I can't find the button to begin a new email. I have to go to the account CuriousQuesto… (read more)

After the last update, my Tbird no longer functions as it used to. Problems:

1. I can't find the button to begin a new email. I have to go to the account CuriousQuestor@centurylink.net, then click on the 'Write a new message' link to open a new email.

2. My files disappeared. I had 100 or more files that I used to keep information for quick referral. They included copies of correspondence, URL links, important things like coded passwords and even recipes. They used to be listed on the side, and now I can't figure out any way to get them back.

3. The new version of adding a color tag sucks. It used to take just a click of a button. Now I have to click on 'more' then click on the color tag. I use tagging very frequently to help sort out the importance of emails. Can you move it back on the next update, please?

4. I CAN'T FIND THE *_)(^%$&()!!! BUTTON TO CHECK FOR NEW EMAILS! Where did you put it???

5. Is there a way we can refuse the latest update, if we're happy with the version we already have?

Thanks for taking the time to help. Overall, you guys really do a great job - and should be commended more for your work. Today was just the day I "hit the brick wall" ! Thanks again.  ;D

Asked by Linda G 6 months ago

Last reply by Wayne Mery 1 week ago

  • Solved

Problem with Bullet Lists

I have noticed an issue with lists (bullet & numbered) for a while now and thought it was about time I checked to see if it can be sorted! If I start a new message a… (read more)

I have noticed an issue with lists (bullet & numbered) for a while now and thought it was about time I checked to see if it can be sorted!

If I start a new message and there is no text and then I press the Bullet button then this is OK.

However, if I.....

  • Start with a blank message
  • Type a line of text
  • Hit Return twice
  • Press the Bullet button - this moves the cursor up to previous line
  • Press the Bullet Button - this moves the cursor up to the end of text on previous line
  • Press the Bullet button - this put a bullet symbol at start of the line of text

This makes it very frustrating trying to add a bulleted list in the middle of a message.

I saw a previous thread when the OP was having the same problem and his solution seemed to be connected with his HTML signature, but I don't have a signature set up.

This is version 115.9.0 (32-bit) running on Windows 10.

Any suggestions would be gratefully received!

Asked by MysteryMan 6 months ago

Answered by MysteryMan 6 months ago

Unable to view unread only messages

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no … (read more)

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

Asked by John Mazza 5 months ago

Last reply by TOBrienArchitect 1 week ago

  • Solved

Thunderbird duplicated all messages

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this? … (read more)

Good morning, On 20/07 I noticed that Thunderbird duplicated all the defects. The option to remove duplicates does not work - no duplicates found. How can I fix this?

Asked by marcikw 2 months ago

Answered by Lampros 1 week ago

Thunderbird 128.1.1

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces h… (read more)

You have recently released version Thunderbird 128.1.1 in which you have changed the Compact View so that it is effectively no longer a Compact View, because the spaces have been increased between the Folders in the sidebar folder pane. I have been using Thunderbird for a couple of months and really liked the Compact View but now it has been spoiled. I don't understand why it was necessary to change this, and would be grateful if you would please revert the Compact View to how it appeared in version 115

Kind regards

Brian Lawrence

Asked by Brian 2 weeks ago

Last reply by Brian 1 week ago

Thunderbird on Windows 10/11

I supply software that uses TB to send emails with an attachment (via MAPI - an invoice) I have a number of customers for whom this has stopped working. I tested all of t… (read more)

I supply software that uses TB to send emails with an attachment (via MAPI - an invoice) I have a number of customers for whom this has stopped working. I tested all of these with the usual fixes. The app has full access to the folder containing the file. The app is set as administrator and is inside the firewall. I have set default mail app to TB. TB is set to check as default on startup. Yet windows keeps saying we need to define a default email client. One customer solved the problem by buying a new PC. I have another customer who has this problem on a new PC. There may be a common denominator in Microsoft Office which on loaded onto the PC's. If that is the problem then that is Microsoft denying access to TB? Has anyone had this problem and can suggest a fix I would be grateful.

Steve Hall

Asked by Steve Hall 3 weeks ago

Last reply by Wayne Mery 1 week ago

Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (read more)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 5 months ago

Last reply by paul549 1 week ago

Every time i open thunderburd....

Hi. Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have??? What the heck is hap… (read more)

Hi.

Why every time i run thunderbird and if i leave it open too often it bring me the error message for all hotmail/outlook mail accounts i have???

What the heck is happening and how i can solve this?

Asked by Gregory 2 months ago

Last reply by Gregory 1 week ago

Perminantly disbkle send later

My email sending defaults to send later, I have to close Thunderbird to get the emails to send now. I have looked at extension and NONE are set How do I get rid of the … (read more)

My email sending defaults to send later, I have to close Thunderbird to get the emails to send now.

I have looked at extension and NONE are set

How do I get rid of the send later function

Asked by carl4849 3 months ago

Last reply by Eric Meece (Eric Mystic) 1 week ago