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Thunderbird 78.12.0 (64-bit) keeps crashing on Mac OS Big Sur 11.4 up to date.

Thunderbird keeps crashing several times a day. Restarted Thunderbird in save mode, but it still keeps crashing. Can provide Troubleshooting details if I could find a saf… (read more)

Thunderbird keeps crashing several times a day. Restarted Thunderbird in save mode, but it still keeps crashing. Can provide Troubleshooting details if I could find a safe email account. Need it badly as I manage several email accounts.

Looking forward to response as soon as possible.

Kind regards. - Einar

Asked by einar5 6 days ago

Last reply by sfhowes 5 days ago

  • Archived

My emails used to forward to my Hotmail, now they don't and Thunderbird is sending my senders Error messages.

Approximately 5 years ago, I set my Thunderbird account to automatically forward my emails to my personal Hotmail account. As of yesterday, it is no longer doing so and, … (read more)

Approximately 5 years ago, I set my Thunderbird account to automatically forward my emails to my personal Hotmail account. As of yesterday, it is no longer doing so and, in turn, sending my "senders" error messages.

Asked by jenalder 7 years ago

Last reply by Matt 7 years ago

  • Archived

When I print a weekly calendar from Lightning, the title reads "Week 10". Is there a way to change this to my name?

I need a little more formatting flexibility from Lightning. When I print a weekly calendar, the title reads "Week 10" in large bold print. Is there a way to change this t… (read more)

I need a little more formatting flexibility from Lightning. When I print a weekly calendar, the title reads "Week 10" in large bold print. Is there a way to change this to my name? I searched through the entries in the Tools/Calendar/Advanced file, but didn't find what I was looking for.

Thanks in advance!

Asked by wmichaelb 7 years ago

Last reply by Matt 7 years ago

  • Archived

Touble with my Mozilla Thunderbird

I have had Mozilla Thunderbird as my e-mail program on my P.C. for several years. My wife noted yesterday morning that while receiving e-mails, she could not send any e-m… (read more)

I have had Mozilla Thunderbird as my e-mail program on my P.C. for several years. My wife noted yesterday morning that while receiving e-mails, she could not send any e-mails OUT. We are on line with Time Warner and I called their technical support this morning only to be told that every thing was alright on their end and it must be software problems with Mozilla, contact them. I tried sending you folks a message initially, but the screen said I needed an account to ask questions. I worked around your system and this is where I have gotten. Initially, you folks, during my attempts to log on, kept saying a new temporary password had been sent to my e-mail, but I have received NOTHING BACK from you. I am, however, receiving my regular e-mails at that address, minus, the problem I mentioned. We can not answer or send any e-mails out. My telephone number is ***. Any assistance to resolve this matter would be appreciated. If you can include a telephone number to respond back to you, it would help. Thanks.

Charles Nakamura

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Asked by playaman 7 years ago

Last reply by Matt 7 years ago

  • Archived

Undeliverable messages

Hello, Many of the emails I send (usually to proffessional addresses as contact@dhl.com), come back witht this message : Delivery has failed to these recipients or groups… (read more)

Hello,

Many of the emails I send (usually to proffessional addresses as contact@dhl.com), come back witht this message :

Delivery has failed to these recipients or groups:

contact (contact@dhl.com) The e-mail system had a problem processing this message. It won't try to deliver this message again.




Diagnostic information for administrators:

Generating server: exchange.dhl.com

When I try to send them from my gmail address directly from internet it works perfectly so the issue come from thunderbird for sure.

Could someone help?

Warm regards

Asked by Rebouka 7 years ago

Last reply by Matt 7 years ago

  • Archived

T'bird is getting slower and slower; Temp files: gone; Norton A-OK...

Back-ups done, Norton Up-to-date & running, temp files removed... BTW, I do run "Calendar" & "Tasks" with lots of items... Thanks to assist. Peter … (read more)

Back-ups done, Norton Up-to-date & running, temp files removed... BTW, I do run "Calendar" & "Tasks" with lots of items...

Thanks to assist.

Peter

Asked by Peter_GERBER 7 years ago

Last reply by christ1 7 years ago

  • Archived

How to attach telephone & adress permanent to the mail

How to write my telephone and my adress on the mails without doin it myself each time I send a mail to someone so it will be automatic text allready ready, each time I wr… (read more)

How to write my telephone and my adress on the mails without doin it myself each time I send a mail to someone so it will be automatic text allready ready, each time I write a mail. Thank you! Martha

Asked by marango 7 years ago

Last reply by Zenos 7 years ago

  • Archived

How can i transfer emails to thunder birds from a particular date

i do not want to transfer all mils from a email account, instead of this i want to transfer e-mails from a particular date o date EX: i want to transfer mail from the da… (read more)

i do not want to transfer all mils from a email account, instead of this i want to transfer e-mails from a particular date o date

EX: i want to transfer mail from the date 01/01/2013 to still today, Not before 01/01/2013

Asked by SamsedulHaque 7 years ago

Last reply by Matt 7 years ago

  • Archived

When I switch computer off, Firefox goes Offline, why?

When I switch the computer on in the morning I find that Firefox has automatically gone Offline and I have to wait several minutes and attempts to get back online. I us… (read more)

When I switch the computer on in the morning I find that Firefox has automatically gone Offline and I have to wait several minutes and attempts to get back online. I use an iMac and my wife uses a PC which doesn't go Offline when switched off.

Asked by Creatif 7 years ago

Last reply by Matt 7 years ago

  • Archived

My address book disappeared; how do I get it back?

My husband downloaded some sites he shouldn't have. I removed them, but since then we don't have our list of names. We are getting emails, but there is no way we can send… (read more)

My husband downloaded some sites he shouldn't have. I removed them, but since then we don't have our list of names. We are getting emails, but there is no way we can sending any

Asked by dickg 7 years ago

Last reply by christ1 7 years ago

  • Archived

I want to move copies of emails from my Thunderbird folder to a folder in my Word Perfect Program.

I need to be able to access emails from my client's word perfect folder in addition to my Thunderbird email folder. How can I copy those emails to the word perfect folde… (read more)

I need to be able to access emails from my client's word perfect folder in addition to my Thunderbird email folder. How can I copy those emails to the word perfect folder with an "eml"

Asked by darcys 7 years ago

Last reply by Zenos 7 years ago

  • Archived

My email stopped letting me send any size list -what can I do?

I have been able to regularly send e-mail lists for over a year, now the program will not send even a list of 5 names. I have tlked with my ISP and with Centruy LInk and… (read more)

I have been able to regularly send e-mail lists for over a year, now the program will not send even a list of 5 names. I have tlked with my ISP and with Centruy LInk and they can't find anything wrong. Every time I try to send a list it says my server has timed out. I have tried increasing the upload from 600 seconds to 1200 seconds and it doesn't make any difference. I need to be able to send lists and don't know what else to try. Thank you

Asked by LasVegasCordia 7 years ago

Last reply by Matt 7 years ago

  • Archived

My address book does not auto open when writing an email

i am trying to set my thunderbird up on a new computer but cant get my address book to open when i click on write i know there is some setting that i must change but can… (read more)

i am trying to set my thunderbird up on a new computer but cant get my address book to open when i click on write i know there is some setting that i must change but cant remember what it is

Asked by haroldtom 7 years ago

Last reply by christ1 7 years ago

  • Archived

Sub-folders are missing. Using TB 24.4/Win7. Looked in other folders/Trash but not there. Need detailed help.

I am not very computer literate so I'm not really sure what has happened. I had several sub-folders under Local Folders/Inbox. I use email all day and when I naturally … (read more)

I am not very computer literate so I'm not really sure what has happened. I had several sub-folders under Local Folders/Inbox. I use email all day and when I naturally went to one of these sub-folders I noticed it was missing and then I noticed that several other sub-folders were missing too.

I looked in all the available folders (including Trash) to see if I had accidentally moved the folder under another folder but I couldn't find them. I also tried to do a Search Messages from within the Inbox directory. I searched for some specific text in a single email's Subject line and it did find the email and on the left of the message box I saw the sub-folder name but I cannot figure out where the folder is located.

I tried using your support and also googling help but it talks about missing email accounts. My email is fine, I just can't find the sub-folders. If I did delete them (and I'm not sure how I would have done that), I thought it would be in the Trash but the folders aren't there. I am extremely computer dumb and need detailed help on where to go to fix this. I really, really need those folders back.

Thanks, Ed

Asked by Eddie76 7 years ago

Last reply by Toad-Hall 7 years ago