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Sending & Receiving gmail on Thunderbird not working

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly… (read more)

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.

Asked by acc.junk 5 months ago

Answered by christ1 5 months ago

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  • Archived

copy to sent folder problem resurrected

Hi, TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan) The latest update to seems to have resurrected a problem with saving copies of sent emails. S… (read more)

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

Asked by rustyconc 7 months ago

Answered by rustyconc 6 months ago

  • Solved

gmail refuses to allow Thunderbird to connect as of May 22 as it is "less secure" app

Gmail refuses to allow Thunderbird to connect as it is "less secure" app. I used to have access using a "app password" but now even that does not work. Microsoft will be … (read more)

Gmail refuses to allow Thunderbird to connect as it is "less secure" app. I used to have access using a "app password" but now even that does not work. Microsoft will be doing something similar this fall. So ThunderBird will not be able to work with Microsoft or Google mail servers. I installed OWL as a temporary work around, but I have multiple email accounts on several domains, and "ModernAuth" seems to use a web access and cookies, which means only ONE email address per domain can be used. What is the work around?

Asked by promotions2 2 months ago

Answered by david 2 months ago

  • Solved

Thunderbird not accepting username or password

A few days ago I got error message from Thunderbird: "Sending of password for user crangard65@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and… (read more)

A few days ago I got error message from Thunderbird: "Sending of password for user crangard65@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted.

Later the same day, after shutting down PC, got into Thunderbird without any problem. Has been OK for a few days then yesterday the same error appeared. I have no problem accessing my gmail directly via Firefox using my usual username and password.

Any suggestions?

Operating system is Linux 4.15.0-163-generic and Thunderbird version is 78.14.0, Build ID 20210901192859

Thank you.

Asked by crangard65 2 months ago

Answered by david 2 months ago

  • Solved

Unable to log into Thunderbird Gmail account; Authentication failure while connecting to server imap.google.com

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with … (read more)

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with Google", which I do. The last screen in the process is "Mozilla Thunderbird Email wants to access your Google Account". I click on Allow and then the following message appears: "Authentication failure while connecting to server imap.google.com"

When I go back to Thunderbird and click on "Get Messages", I am put back into the Login loop, including 2- Step Verification..

I've used Troubleshoot Mode, I've cleared the startup cache, but neither has resolved the problem.

More Troubleshooting Information

Application Basics Name Thunderbird Version 91.10.0 Build ID 20220525135609 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0 Thunderbird/91.10.0 OS Windows_NT 10.0 19044 Application Binary C:\Program Files\Mozilla Thunderbird\thunderbird.exe Profile Folder C:\0-TBird\Profiles\jsxynuvz.default (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 [user name]@hotmail.com (pop3) pop3.live.com:995 SSL/TLS Normal password Wes <[user name]@hotmail.com> smtp.live.com:587 STARTTLS Normal password true account2 Local Folders (none) Local Folders None Normal password account4 [user name]@gmail.com (imap) imap.gmail.com:993 SSL/TLS OAuth2 "[my name]" <[user name]@gmail.com> smtp.googlemail.com:465 SSL/TLS OAuth2 true

I can use account1 - [user name]@hotmail.com (download, read, delete, messages), but I no access to account4 - [user name]@gmail.com. I have no idea what account2 - Local Folders relates to.

On June 2 during a 2-1/2 hour unproductive session with a good computer technician I've been using for probably 10 years, Security Alerts were sent to account1 - [user name]@hotmail.com (as set up as a security step in Gmail): "2-Step Verification turned on", "App password created to sign in to your account", "App password used to sign in was removed", etc.

I have personally spent over 8 hours over the past 3 days exploring solutions suggested to other users with a similar problem but nothing has helped.

I have checked for stored passwords; there are none.

Please let me know if you need more information.

Thank you very much for you help! I will save whatever is left of my sanity!

Asked by westief 2 months ago

Answered by Matt 2 months ago

  • Solved

Thunderbird command line switches

Hi, I want to use Windows Task Scheduler to send command line emails via Thunderbird. I have found only: thunderbird -compose "attachment='C:\first.txt,C:\second.txt'" Th… (read more)

Hi, I want to use Windows Task Scheduler to send command line emails via Thunderbird.

I have found only: thunderbird -compose "attachment='C:\first.txt,C:\second.txt'"

This works. But I also want to include email to, subject, text body and send.

I have tried options like Blat. Blat works but not with gmail.com as they block it. So with Thunderbird installed locally I may be able to work around the new gmail restrictions.

Many thanks.

Asked by jjjj19 2 months ago

Answered by Stans 2 months ago

  • Solved

Thunderbird 91.9.1

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared. An error message was displayed after updating to the new version. Thunderbird… (read more)

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared.

An error message was displayed after updating to the new version. Thunderbird restart chashed and I started the program again, just to noticed that the messages were not anymore in the folders.


How can I recover my messages?

Andy

Asked by cedillo 2 months ago

Answered by Matt 2 months ago

  • Solved

How will this Google announcement affect Thunderbird?

On 30 May, you may lose access to apps that are using less secure sign-in technology To help keep your account secure, Google will no longer support the use of third-par… (read more)

On 30 May, you may lose access to apps that are using less secure sign-in technology


To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

Asked by peter.d.budd 5 months ago

Answered by david 5 months ago

  • Solved

Install another Thunderbird programme onto a different drive

I have Thunderbird 91.08.0 on the D: drive - the Profile folder etc is on the C: - and I would like to install the programme also onto the C:. If I do this and then unins… (read more)

I have Thunderbird 91.08.0 on the D: drive - the Profile folder etc is on the C: - and I would like to install the programme also onto the C:. If I do this and then uninstall it on the D: is that in order, or should I uninstall the original programme (from the D:) and then install it on the C:, hoping that all files, folders etc will be 'picked up' correctly, the current PCV file is 3.58GB?

Asked by Peter 4 months ago

Answered by Toad-Hall 4 months ago

  • Solved

How Do I log SMTP POP3 Send Traffic

I have a script: D:\>cat tb.bat rem batch script to set environmental variables and then start Thunderbird rem 20Feb21 0728PM Barry Finkel rem 21Feb21 0904AM Cloned … (read more)

I have a script:

D:\>cat tb.bat rem batch script to set environmental variables and then start Thunderbird rem 20Feb21 0728PM Barry Finkel rem 21Feb21 0904AM Cloned from tb-append.bat; removed ",append" rem 10Mar22 0315PM Added SMTP

rem set MOZ_LOG=POP3:5,timestamp,sync,append rem set MOZ_LOG=POP3:5,timestamp,sync set MOZ_LOG=SMTP:5,POP3:5,timestamp,sync set MOZ_LOG_FILE=C:\Users\BarryFinkel\Desktop\pop3.log START C:\"Program Files (x86)"\"Mozilla Thunderbird"\thunderbird.exe

D:\>

I need to log SMTP traffic when I send a piece of mail from Thunderbird. What I see in my pop3.log.moz_log file is SMTP traffic when Thunderbird downloads mail from the server. But I do not see the SMTP traffic when I send a piece of mail to the outbound server. When I look at previous logs, I see SEND records in a log from 2020-03-02. Did something change in the SMTP logging? I am running Thunderbird 91.8.0 64-bit in Windows 10 Professional 21H2 64-bit.

Asked by bsfinkel 4 months ago

Answered by Matt 4 months ago

  • Solved

My school is forcing me into IMAP - can I use it without any sync?

My school IT dept. has just disabled POP for all users, in their Outlook based system. I've only ever used POP, and I've organized all my mail locally in TB for decades, … (read more)

My school IT dept. has just disabled POP for all users, in their Outlook based system. I've only ever used POP, and I've organized all my mail locally in TB for decades, across dozens of email addresses. I avoid IMAP because I don't want my folder structure replicated in the cloud, and I don't want any of my data left on the server for more than 90 days. I also always use "place replies in the folder of the message being replied to", so I don't want anything messing with my Sent folder, or any other default folders. And I don't want any server side app with the ability to delete mail or make any changes to my local system. I hate webmail, and avoid using it completely, except for emergencies, so that's not a good option for me.

Now I have to set up IMAP for my school email, if I want to keep using TB for it, which I do. The existing account has been in TB on POP for 8 months already, and I don't want to split up my current activity from my history. I've never even set up IMAP before. How can I get IMAP set up to get as close as possible to the POP experience I prefer, in all the ways listed above? Has anyone come up with any clever strategies or workarounds? Are there any current features of IMAP that can minimize the impacts of all the downsides that made me decide to never adopt it from the beginning?

Thanks for any help with this.

Asked by David4321 4 months ago

Answered by Stans 4 months ago

  • Solved
  • Archived

Header pane in Thunderbird

I don't know how but I seem to have lost my Header pane and can't find access to it for Forwarding, Replying etc. The message pane via F8 is fine but where do I go to re… (read more)

I don't know how but I seem to have lost my Header pane and can't find access to it for Forwarding, Replying etc. The message pane via F8 is fine but where do I go to restore the Header pane facilities?

Asked by wejoycesrgo 9 months ago

Answered by Stans 9 months ago

  • Solved
  • Archived

Thunderbird freezes when I reply

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But… (read more)

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But if I try to reply to a message, TB freezes. It opens the new message dialog, but the TO is left empty and everything is unresponsive with spinning icon. All I can do is close the program.

Asked by draney 8 months ago

Answered by draney 8 months ago

  • Solved

Loading Thunderbird

Thunderbird comes up when I ask it to but hasn't been receiving messages since 3.41 pm yesterday. When I try to get all my messages, it tells me that it has "timed out". … (read more)

Thunderbird comes up when I ask it to but hasn't been receiving messages since 3.41 pm yesterday. When I try to get all my messages, it tells me that it has "timed out". Could somebody please tell me how to get it working again?

Asked by steve.whitley 5 months ago

Answered by AgnesRM 5 months ago

  • Solved

I would like to ask how to read the email message source for precautionary guide when discerning emails originating from unknown senders to discern if these are credible or potential spams with malicious intent

Hi, Greetings to Experts here. Lately there are too many emails I am receiving. I would like to learn how to read the email message source for precautionary practises. N… (read more)

Hi, Greetings to Experts here.

Lately there are too many emails I am receiving.

I would like to learn how to read the email message source for precautionary practises. Namely each email message source contains vital info on the origin email, IP, and the traffic route. However there are so much more info compact within.

How do we read these to discern credibility of the email sender, where they send from, how to tell how the email route to find out where the main origin is etc . . .

If there is a FAQ or explanatory guide, please guide me to where to find these resources.

Thank you

Asked by Kevin182 5 months ago

Answered by AgnesRM 5 months ago

  • Solved
  • Archived

Thunderbird stopped accepting Primary Password

Hello, This morning when I opened Thunderbird it wouldn't accept my master/primary password. I've used the same one for years, so I know I've not forgotten it. Plus it wo… (read more)

Hello,

This morning when I opened Thunderbird it wouldn't accept my master/primary password. I've used the same one for years, so I know I've not forgotten it. Plus it worked yesterday!

Only thing that seems to have changed is the update to Thunderbird 91.

Any tips would be greatly appreciated.

Asked by p.sherburn 9 months ago

Answered by sfhowes 9 months ago

  • Solved

Moving Thunderbird programme files from one hard disk to another

For whatever reason the Thunderbird programme files are stored on my D: drive and the profile folders are on the C: drive. I would like to have the Programme files also o… (read more)

For whatever reason the Thunderbird programme files are stored on my D: drive and the profile folders are on the C: drive. I would like to have the Programme files also on the C: drive. If I uninstall it from the D: and install a new copy on the C: drive, will it automatically 'see' the profiles folder and will I have to set up user accounts or does the profile contain these? 64bit Windows 10 Pro and preparing to migrate to Windows 11 in the next year or so!

Asked by Peter 5 months ago

Answered by Stans 5 months ago