Thunderbird Support Forum

I am in my 70s and have been through a lot in the last 3 years (flooded home, my husband, dog and chihuahua living in a tiny room for a year and a half, suffering a $50,000 loss to a shifty contractor, two cancer scares, etc.), and the latest challenge--the pandemic--has fried what used to be my pretty good brain cells. Now,I find that in order to continue using technology, I must have step-by-step directions, preferably with pictures, or I simply cannot function in the tech world. I am not quite ready to give up, so I was wondering if some kind soul(s) out there that still have working brain cells would be willing to help me? My dad kept his computer skills going until he passed away at 92, and I am hoping to be that fortunate, but it is not looking good. Everything is so interwoven now days, it drives me to distraction.

I have managed to set up a gmail account, then installed Thunderbird on my desktop, but I am at a loss understanding what configuration to use to get the easy-to-use performance I want. Some notes:

1. When I get an email, I do not need to archive it anywhere (not sure what that means anyway). I open the mail, read it and then save it to the appropriate folder on my hard drive, then delete the copy in my Thunderbird (and, hopefully, it deletes in gmail). I don't know what ALL MAIL is or why I need it? What should my settings be to accomodate my system? Once I have saved an email to my hard drive or deleted it, I want it gone, period, from gmail and Thunderbird. I usually only have email from the current or previous day, that's it. I keep a clean inbox and have a highly structured set of folders to save any emails I want throughout my hard drive in the logical folders for them.

2. I like sent mail copIes in a SENT mail folder until I delete them because sometimes I check back to see what I sent.

3. I want the contacts set up in gmail synced to Thunderbird and stay current with any changes in either email client.

4.The DRAFTS folder is important so that, if I am interrupted, I can come back and finish mail later.

5. I do not want LABELS, IMPORTANT, STARS or any other folder to complicate things. I just want INBOX, DRAFTS, SENT, SPAM, AND TRASH...and when I put it in TRASH, I want it gone when I close Thunderbird.

6. In summary, I just want the basics so that I can continue to use technology no matter what challenges are going on in my life.... for another decade, if possible.

I am using a Lenovo Legion laptop, Windows 10 64bits, Chrome (sorry, Firefox, but I am too old to switch now), and Thunderbird whatever the latest version is. I truly love Thunderbird, but I cannot figure out what settings to use to accomplish the system above.

This Texas granny would be forever grateful if any brainy people out there could dumb-down some steps for me to accomplish the above... and if you have screenshots, I will sing your praises from now until eternity!

Donna in Texas

The Folder pane and message list are showing up as about 6 point on my 27 inch Apple screen and very hard to read. I know there is a font adjuster add-on for Firefox Mac users, but is there the same for Thunderbird? (Before I go blind!)

I use Windows 10 Pro and Tbird ver. 68.1.0 (64-bit). Help> About Tbird says I'm up to date yet every morning I get a small window that asks me if I would like to update Tbird. Why is this if I'm up-to-date? Second, I tried the update and the update opened as a new install w/o incorporating anything such as my existing sent messages, trash, contacts and most importantly my local folders. How best to handle this if in fact it really is a update?

Thanks.

Thunderbird has stopped fetching new messages, giving this message.

The current operation on 'Inbox' did not succeed. The mail server for account ... responded Invalid UID fetch attribute XSENDER

I'm running release 52.2.1 on Windows 7.

Only the most recent messages give this error. Previously fetched messages display properly.

There has been no change to the account settings. Whatever happened seems to have happened at between 9 PM yesterday and 4 AM today. Subsequent messages are listed, but don't open, giving this message.

My password is valid because I can access my email via the verizon-yahoo web. However, TB suddenly stopped accepting the password. I get the following error message:

Sending of password for user jsaklas@verizon.net did not succeed. Mail server incoming.yahoo.verizon.net responded: Server error - Please try again later. OS: Windows10 Server is : POP Mail Server: incoming.yahoo.verizon.net Conn.Sec: SSL/TLS Auth meth: Normal password

There are NO saved passwords in the Saved Logins window in the Options - Security page.

I can not send emails after the new update I am getting this error. Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to smtp.vcn.com must be corrected I have checked all settings and had the ISP check also and can not get past this error.Any help would be appreciated

The toolbars I closed are:

- The menu bar, which includes the following buttons: file, edit, view, insert, format, option,s tools, help.

- The composition bar which includes the following buttons: send, spelling, attach, print, etc.

The toolbar where I choose font, size of font, italics, underlining, etc. remains and works.

Since I have no "send" button, there is no way to mail email from my desktop.

Thanks for any help or counsel.

Jim User name: MartinInKy

Hello everyone. I have been getting recurring and seemingly random crashes since I update Windows 10 to the latest version, 1803.

I have tried running Thunderbird in recovery mode and it doesn't crash. Trouble is, I disabled every single plugin and extension and still I get the crashes if I run in normal mode.

So there must be some difference between normal and recovery mode which starts the crashes, but I have no idea what it may be.

The installed version is the latest version. I tried with an older version, 44-something, and still there are crashes.

Dear Thunderbird and all: When will have Version of Thunderbird fit for MacOS Big Sur? Now, use Version 78.4.3 is big problem in MacOS big sur, that start Thunderbird would be waiting loooooooooog time, when thunderbird show all emails, then scrolling is lag(delay) without , dear all, do you know how resolved this problem? I had try uninstall, reinstall, I had try everything what I can do. Thanks, if you have same problem with best solution to solve problem, please ,please let me know. I am really appreciate . thank you for your urgent reply.

Best Regards! Michael.

38.2 frequently (daily) hangs. The only button that works is the X to close the app. I have to restart it each time it hangs. I've restarted in safe mode and disabled all add ons. Still hangs

Due to a System Crash at the end of October, I had to reinstall TBird 68.3 on Windows 10 (64 Bits). Since Nothing could be fixed, I upgraded TBird to V.84.0b3(64 Bits), hoping it would work better...

All my email Folders and their content reloaded themselves without any problem. However, my Contacts Folder remains empty and I have also been unable to find the correct Filters to receive any emails that have been sent to me since this Crash!

I am now desperate for help, so please don't hesitate to email me to "carl.bongaerts254@gmail.com" and please send a CC to my TBird email "info@tissim.com", just in case I find a solution in the near future!!! Thank you very, very much! Carl

After recently upgrading to Windows 10, Thunderbird frequently crashes especially upon deletions but also on other functions like move to other folders. I've had the same crashing problem with all of the Thunderbird versions in the 45 series. While I hope Mozilla will be able to release an update that will fix this crashing problem. In the meantime, I hope you can recommend an earlier Thunderbird version that I can download and install that will not keep crashing under Windows 10.

Today I migrated from an older mac to a brand new one (Mojave 10.14). When I opened Thunderbird (60.8, latest update checked), the display (fonts, icons, mails... everything) had become so small it was almost impossible to read.

Zoom in/out didn't change a thing. The tiny size remained tiny.

Zooming in only worked on the add-on/plug-in page but not on the mails or on the display itself.

The "zoom" add-on won't work on mac. It was disabled many years ago.

Hi: I've just by mistake downloaded the Thunderbird Update from Ver 68 to 78 and I want to go back to the Version 68 - could you provide me with the details how to do it, please? Your earlier advice would be greatly appreciated ...! Many thanks. Tony H.

Using windows 10. Thunderbird and Firefox both operating fine. Allowed a Windows update and neither would open. Both gave a message to close since another instance was currently running. Clearing error message made no difference nor would restart of OS. Restoring system to point when they did open made no difference. Corrected problem with Firefox by changing profile. Thunderbird still showing error message. Windows auto update happened and then Thunderbird no longer showed any sign of opening although Firefox continued to work fine. Installing Thunderbird Beta update made no difference. Uninstalled Thunderbird and reinstalled with no progress. Cleaned registry and ran anti malware utility without any positive results. Have tried Thunderbird P and other suggestions. Nothing helps!

Occasionally with Thunderbird updates I'll need to reenter my Google account credentials to allow Thunderbird to access my Google email and calendar accounts (usually I need to do this for email and calendar separately). With the latest version (68.2) I had to remove the old Lightning and Provider for Google Calendar extensions and reinstalled them. Now each time I start Thunderbird I repeatedly get prompted to enter my Google credentials. I logged into my Google account and removed the previous permissions for Thunderbird and Provider for Google Calendar to access the account, but it does not appear to be reestablishing the authorization.