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  • Archived

I can't send emails

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with … (read more)

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Asked by Ray 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Filter behavior with Gmai/IMAP

OSX Ventura 13.1, 102.9.0 (64-bit), Gmail imap, when Tbird applies filter to move message a strikethrough copy remains in inbox. A non strikethrough copy is in allmail. W… (read more)

OSX Ventura 13.1, 102.9.0 (64-bit), Gmail imap, when Tbird applies filter to move message a strikethrough copy remains in inbox. A non strikethrough copy is in allmail. When I try to delete the ST copy in inbox it just removes the ST and the message remains. The left click menu delete works. None of these actions have any effect on the moved message. Messages are moved to Local Folders. When I select an unread message in the inbox it immediately changes to ST status. No messages have ST in Allmail. I tried to set the delete action to move messages to a "New trash" folder and most of the inbox vanished. The "Inbox" appears to be worthless and undependable. All I am trying to do is to have my filters work like they used to when I was using POP3. My wife's windoze machine is now having similar issues.

Asked by Mike Copeland 1 year ago

Last reply by Mike Copeland 11 months ago

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Gmail ask me again and again my password

Hi I have a thunderbird with 3 google accounts and 2 ovh accounts Since today I'm annoyed with my google (no problem with ovh) accounts that ask me for my password every… (read more)

Hi

I have a thunderbird with 3 google accounts and 2 ovh accounts Since today I'm annoyed with my google (no problem with ovh) accounts that ask me for my password every time I try to search new messages.

I confirm the password, I confirm on my phone that "it's me", I confirm that I validated, it seems to work but

- it does not retrieve my new emails
- it asks me again for the password the next time

I am in POP port 995 and SSL/TLS / OAuth2 I tried to delete the saved passwords, to disable the firewall I'm out of ideas...

Thanks in advance for your help

Asked by tucsoufle 1 year ago

Last reply by tucsoufle 1 year ago

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Gmail connection down

Thunderbird’s connection to one of my gmail accounts failed today. I removed the account and then tried to add it again to Thunderbird. When logging in using a Google g… (read more)

Thunderbird’s connection to one of my gmail accounts failed today.

I removed the account and then tried to add it again to Thunderbird.

When logging in using a Google generated App password, I receive the following message:

"400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know."

OAuth2 is in place, and I’ve carried out all other recommended checks I can find on your website. My other Gmail accounts are working fine.

Please can you help? Many thanks.

Asked by liviniffley 7 months ago

Answered by liviniffley 7 months ago

  • Archived

Thunderbirds

Wish to add extra email address - Errors - Unable to log in at server. Probably wrong config, username or password. Click on IMAP Did not work Click on POP3 Did not work … (read more)

Wish to add extra email address - Errors - Unable to log in at server. Probably wrong config, username or password. Click on IMAP Did not work Click on POP3 Did not work

Double checked - Name, email address and password by coping them and then pasting them in the boxes. I have one email working from the same supplier. incoming Host outlook.office365.com POP3 Port 995 outgoing Host smtp.office365.com Port 587 IMAP Port 993

Asked by Number 1 1 year ago

Last reply by Stans 1 year ago

  • Solved

Thunderbird stops the Microsoft Windows key from working

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. H… (read more)

I am running Thunderbird version 115.4.1 on the Windows 11 system. Having Thunderbird active (even in the background or minimised) stops the Windows key from working. How can I get the Windows key to work normally without closing down and exiting Thunderbird?

Asked by JohnP 5 months ago

Answered by JohnP 5 months ago

  • Archived

Appdata Roaming for Thunderbird exceeds 35 gb

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB… (read more)

My wife's C; drive is nearly full, and part of the problem is the TB Roaming folder under AppData under Users. On my PC this folder is 16MB, but on my wife's is over 35GB!

How can I reduce the size of this folder?

thanks,

Asked by tkaufman1 1 year ago

Last reply by Wayne Mery 1 year ago

  • Archived

Singnatures in Thunderbird

Hi, I have several issues regarding signatures - 1) how do i make a signature consisting of some text as well as an image - i have created my signature in a new email, … (read more)

Hi, I have several issues regarding signatures -

1) how do i make a signature consisting of some text as well as an image - i have created my signature in a new email, saved it as a HTML file and used it as a file for my signature..

2) but when i create a new email - it shows for like a 1 second and then disappears.. doesnt appear in replies or forwards..

3) i tried to instead just use an image as a signature.. again just shows up for 1 second in replies and forwards and disappears..

have set all settings as instructed in the various answers in the forums..

Please assist. Thanks

Asked by Milind Majithia 11 months ago

Last reply by Toad-Hall 9 months ago

Can't send from Comcast

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credential… (read more)

I currently receive all messages sent to me including those from Comcast but I can't send messages to any email address. When I logon i get the message: Enter Credentials for my email address on imap,comcast.net. I read the document: Switch from POP to IMAP account > Create the IMAP account. I never saw the window shown on page 3 of the document. The other day I got a message that the IMAP account was already created. I then edited the my SMTP account.

Asked by jeraldasmith 2 weeks ago

Last reply by jeraldasmith 2 weeks ago

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Changing from POP to IMAP

I currently have Thunderbird set up using POP but would like to change to IMAP to sync with my other devices. If I change from POP to IMAP, a. will that affect the email… (read more)

I currently have Thunderbird set up using POP but would like to change to IMAP to sync with my other devices. If I change from POP to IMAP, a. will that affect the emails that are currently showing in Thunderbird and b. will the emails that are in Thunderbird then appear with my other points of access?

Asked by ThurstonOR 8 months ago

Last reply by margaret3 2 months ago

  • Archived

Version 102.10.1 has many ways to change font size

In version 102.10.1 I can change the font size of the various Thunderbird panes independently. I've used the layout.css.devPixelsPerPx variable in the Config Editor to g… (read more)

In version 102.10.1 I can change the font size of the various Thunderbird panes independently. I've used the layout.css.devPixelsPerPx variable in the Config Editor to get the menu, folder index, headings, and other fixed parts of the UI to a reasonable size, but the message pane, reply quote, and other parts of the displayed text are way too large. I've tried to use the font size controls in Settings to adjust them, but with little luck.

So, what I would like to see is a concise table showing each font size parameter and exactly which panes and text it applies to. Or, I would like to see written instructions for making the font size the same for all text appearing in Thunderbird, anywhere in Thunderbird.

Or any other answer that is equivalent to these to help me achieve the same font size throughout Thunderbird.

Note: while I can see that some text is too large, I have not verified that a recipient would see text that is too large, since I'm not certain how to test for this, or how to text for both plain text and formatted text. I prefer to send plain text and receive formatted text, if that is relevant.

Asked by David Spector 11 months ago

Last reply by Toad-Hall 11 months ago

  • Solved

I messed up Thuderbird, can't import old profiles etc

I desperately (sobbing here) need someone to hold my hand and walk me through this!!! I uninstalled the newest version (115) and installed the previous version (102) beca… (read more)

I desperately (sobbing here) need someone to hold my hand and walk me through this!!! I uninstalled the newest version (115) and installed the previous version (102) because of an outgoing mail problem. It gave me a warning that the newer version changed my profiles and it's not compatible so I downloaded the new version again. The import screen doesn't look anything like what it says in the help files. I don't have an option for importing from a previous version.

Please rescue me. I run a nonprofit and I have deadlines and meetings next week that I was supposed to make arrangements for and I've been dealing with this for almost a week.

Asked by flwildlife 5 months ago

Answered by flwildlife 5 months ago

Thunderbird and Spectrum/charter.net

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working… (read more)

I have been using Thunderbird for years to access several @charter.net email addresses, lately administrated at Spectrum, which took over Charter. Everything was working normally until today. I can still receive emails, but when I send, I get an error message asking for a password: "password required for outgoing SMPT server" Manually entering a password in that error message box doesn't help. Spectrum support is not helpful beyond confirming that my email sends and receives normally as long as I access it on their website. Three clues: 1) Spectrum recently announced "new and improved" email. 2) One customer service person described my email addresses as "legacy". 3) My gmail address sends and receives just fine from Thunderbird as usual. Any insights appreciated! Thanks!

Asked by cdierl 3 months ago

Last reply by david 2 months ago

  • Archived

TalkTalk

TalkTalk are updating their email process shortly, will Thunderbird cope? TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail… (read more)

TalkTalk are updating their email process shortly, will Thunderbird cope?

TalkTalks Email Values Sept 22 Incoming mail settings Values to use Incoming mail server mail.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL Encryption method (for Windows/Mac Mail) SSL/TLS Server port (All devices if using IMAP) 993 Server port (All devices if using POP3) 995

Outgoing mail settings Values to use Outgoing mail server smtp.talktalk.net Use SSL (for Apple iOS) Set to ON (Green) Security type (for Android) STARTTLS or SSL/TLS or SSL or TLS Encryption method (for Windows) STARTTLS Server port (All devices) 587

Asked by bob.mclean09 1 year ago

Last reply by philip.lou 1 year ago

  • Solved
  • Archived

Disable threading as default for new folder

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now… (read more)

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now the default.

After View/Sort by/Unthreaded then propagating that by "apply current view to all folders." All folders do in fact sort by unthreaded. But if I create a new subfolder it defaults to sort by threaded. Please, is there anyway to entirely disable Threading?

Asked by trc2 1 year ago

Answered by david 1 year ago

  • Archived

When I enter a image in my eMail signature, Thunderbird forgets the path and only keeps the filename, making the image disappear.

I had to leave Thunderbird because every time I try and create a customized signature, as much as Thunderbird excels in that area, the image storage drops the filename's … (read more)

I had to leave Thunderbird because every time I try and create a customized signature, as much as Thunderbird excels in that area, the image storage drops the filename's path every time.

Example:

image loaded: http://rich.allcorn.us/files/headshot.png

when I go back to it: headshot.jpg


It forgets the path, so the file doesn't show up in the eMail. I purposefully put it "on the web" so it could be accessed from anywhere!

When is Thunderbird going to fix this so I can leave Apple's mail program and go back to Thunderbird?

-rich- Rich Allcorn eMail: rich@allcorn.us website: http://rich.allcorn.us

Asked by Richard A. Allcorn "Rich" 8 months ago

Last reply by Roland Tanglao 8 months ago

  • Solved
  • Archived

copy to sent folder problem resurrected

Hi, TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan) The latest update to seems to have resurrected a problem with saving copies of sent emails. … (read more)

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

Asked by rustyconc 2 years ago

Answered by rustyconc 2 years ago

several things not working any loger

I have already several times asked my question and have received no reply so far. Could you please reply to my e-mail: jean-pierre.biber@natcons.ch Here my question again… (read more)

I have already several times asked my question and have received no reply so far. Could you please reply to my e-mail: jean-pierre.biber@natcons.ch Here my question again: Good evening I have been using Thunderbird mail for ages, and now suddenly diverse thing don't work anymore: I can't chose my signatures anymore, the language correction does not work anylonger, and when I print things they come out wrong. Can you please help me fix that? My email is jean-pierre.biber@natcons.ch Kind regards Jean-Pierre Biber

Dr. phil. nat. Bureau Natcons Appenzellerstrasse 12 CH - 4055 Basel Switzerland

Asked by Jean-Pierre 1 month ago

Last reply by Toad-Hall 1 month ago

  • Archived

In Vertical View, I Can't Reduce rhe Width of he Folder Contents Column

I'd like to suppress displaying message Subject in the folder contents pane. (I'm in vertical view and would like the message contents pane to be wider. To accomplish tha… (read more)

I'd like to suppress displaying message Subject in the folder contents pane. (I'm in vertical view and would like the message contents pane to be wider. To accomplish that I'm willing to sacrifice listing the Subject in the folder contents pane. Tbird doesn't list that as a column I can select or deselect. Any ideas?

The real goal is to make the folder contents pane narrower. But it seems to not allow me to make it any narower than it is. A9(I can widen it, but that doesn't help. Is there any any to change the minimum width Thunderbird has set for that pane?

Asked by BillTreloar 6 months ago

Last reply by Dave Siegler 5 months ago