Thunderbird Community Forum

I'm running Windows 10 Pro (64-bit). I have two different versions of Thunderbird installed on my system; one is installed in Program Files (64-bit version 125.0.0.0 dated 04/23/2024—old version) and the other is installed in Program Files (x86) (64-bit version 115.12.2.0 dated 06/25/2024—the current version). The shortcut icon on my desktop (which I never use) runs the older version located in the Program Files folder while the shortcut icon on my taskbar (and also the one in my Start menu) runs the updated version located in the Program Files (x86) folder.

As an aside, there are 21 .dll files in the Program Files (x86) folder (all starting with api-ms-win and dated 09/27/2023) while none of those files are in the Program Files folder.

FYI, I have been using Thunderbird on this PC for almost five years.

How do I fix this problem so that I have only the current version of Thunderbird run from the proper folder, Program Files?

Can current Thunderbird (52.5.2) still import old mail from Outlook Express (on Windows XP SP3)?

Or should I try to install an older version like v38.5.0?

I also have my mail in Outlook 2003 & 2007, but I read Thunderbird hasn't been able to import from a .PST for a long time (since v.17 or so). Let me know if I'm on the right track (and which track is best). I stuck with Outlook far too long. Any help would be greatly appreciated.

Hi,

I have six IMAP email accounts that will cease to exist in a few weeks when I don't renew the domain/hosting where they reside.

Most of these accounts include invoices for purchases, and serial numbers etc that I need to have access to after the accounts will die, so just being able to read them offline. Even down the track when I inevitably build a new PC, I'll still want to have access to theses messages offline.

What is best practice for archiving or backing up these so I can still read them in future? Is there a way to archive so that I can read them in other clients in future? or I can only archive in a way that will be Thunderbird only?

Also... how do I get Thunderbird to allow me to read the messages from these accounts, without checking for new messages on these accounts, which would give error popups every time?

I've never had to do this before, and when I've searched around the results seem super confusing.

Any help would be greatly appreciated.

In case its relevant, my current Thunderbird version is 115.12.1 and running latest update of Win 10.

I'm trying to move my Thunderbird email reader from a W7 desktop to a new W10 desktop. I been trying all the suggestions on the "http://kb.mozillazine.org/Moving_your_profile_folder" site and nothing works. Any ideas what is preventing the profiles.ini from loading my profile? I've tried many iterations of the ini file and paths with no success. Any ideas where to look?

Thank you Regards, HW

Hi,

I have used Thunderbird for some years and it works well for me. I don't do anything fancy, just mail, calendar and tasks as a stand-alone user.

I'm migrating to a new pc. - I downloaded and installed Thunderbird. - I did not create any email accounts at this point. - I copied my profile from my old pc as per Mozilla support guidance. - Open Thunderbird - Now I can see my mail, folders and layouts perfectly.

But I cannot see anything at all to do with Events and Tasks. - Tools-Addons says Lightning is installed. - No 'Events and Tasks' in menu bar - No 'Calender' tab in Tools-Addon options-Lightning - No 'Events and Tasks' panel

From 'Events and Tasks' tab on old pc I have exported calendar (Home.ics) ready to import to new pc but I can see no option to import this.

I'm sure I must have done something wrong. I would be most grateful for any advice. I am not a tecchie; I am but a basic user.

thanks john

I exported my contacts from my web-based ISP's email as a VCARD.vcf (version 3) file - which is the only option my ISP provides for exporting contacts - but when I try to import that file into Thunderbird's Address book, none of the fields are populated.

I have a batch of .eml files from a previous Windows Live Mail that I want to move to my Thunderbird Local Folder (V 52.7.0). I read that you can drag and drop these files but I do not know where to drop them in Thunderbird. Can anyone assist please.

hi i'm at my whits end trying to get my data across from windows mail. I paid someone to sort this, and he said it will continue to say the connection is lost while getting data across from windows mail. its been a week now. i cant get it to work properly. none of my addresses are there, mail continues to not arrive at my PC (when I've got it on my phone), it just keeps saying loading message 1 of 3457. but never gets to the total. the number has remained the same for many days now so obviously its loaded all the emails, but it still appears stuck. also the preview window seems to not work (has worked once or twice). frustrated...

dont want to buy stupid microsoft products but i just cant work this way?

I am trying to setup Thudnerbird to retrieve my Outlook365 emails from the University.

The software has been able to validate the servers, IMAP and SMTP, however when testing I receive an error message saying the the "Username or Password is invalid".

I don't know how much this relates but I am afraid the Micorosoft accounts through school use some kind of double authentication or similar.

Any help will be greatly appreciate it.

I came across a site "mozdev.org" that gives instructions as to how to download a file called "mailtweak-0.16.xpi" Firefox will not allow me to download it and I cannot find it in the list of Firefox add-ons.

Please advise

I lost the MOBO on my PC that had Thunderbird on it. I got a new computer and put Thunderbird on it. I want to migrate the address book and emails and such from my old HDD that I have temporarily connected to my new computer. How do I go about that and how do I do it without loosing the emails I have already received?

I have lost the possibility use Finnish dictionary for spell checking after Thunderbird upgrade to version 60.3.1. How could i revert to older version and prevent automatic updates?

I have changed from Shaw to Telus, the Telus Tech is unsure if I will loose all my folders and address book within the Mozilla Thunderbird when she changes the Server Settings?

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird email set up. I have enabled POP/SMTP in zoho. I need a new, separate, inbox for this email address on Thunderbird.

Installed Tbird Installed Import/Export Add-On Went to Tools > Import/Export and all Import items are grayed out. Also could not create a new file: File > New > Folder. Nothing under "All Folders"

Maybe that is why I can't import? Thanks for any help, John Windows 7 Desktop Currently using: Windows Live Mail 2012

I've been reading for two days now but still no solution. Background, have been wanting to try a linux desktop for some time. WinXP going away provided the opportunity. Recently installed Mint 16 Cinnamon on an IBM Thinkpad x41 laptop (overwriting WinXP) with no problems. System connected to the internet fine via Firefox. Also Mint performed all updates as expected.

Next moved on to configuring e-mail using Thunderbird. Entered account info and TB found servers and settings (below) for that particular e-mail address (which I have verified on many sites as being the correct settings):

Incoming IMAP Server:imap-mail.outlook.com Port: 993 SSL: SSL/TLS Authentication: Normal Password

Outgoing: smtp Server:smtp-mail.outlook.com Port: 587 SSL: STARTSSL Authentication: Normal Password

However, when TB attempts to authenticate the account I get "Configuration could not be verified - is the username and password correct?"

I have logged into the account via MS Outlook as well as via the outlook.com web app and verified the user ID and password are correct. I have telnet'd to the individual imap and smtp servers and established a connection so I know I can see the servers via the listed ports.

Thinking it might be a Linux Mint issue - I downloaded TB on a windows7 machine. Same issue. I then tried creating a TB account using my g-mail address figuring I'd try some other servers. All worked fine, found the servers, authenticated and downloaded my mail. I was also able to send messages from this account. Back to the Linux Machine, I did the same thing with the g-mail account and had similar success.

So I think I have isolated it to TB authentication issues with outlook.com but I have no idea how to fix it.

Would greatly appreciate any help you can offer. Being a good Linux N00B, I've read until my eyeballs are ready to fall out but haven't found the solution.

Thank you TC

Got a new computer and I just wanted to transfer all the contacts in my address book from there to my new computer on Thunderbird rather than painstakingly doing it one at a time! Can I import them all?