Showing questions tagged:

offline mode

Can't get out of offline mode. It happen once previous but an icon was available and got back on. Now going to settings and nothing works. Surprisingly found nothing w… (read more)

Can't get out of offline mode. It happen once previous but an icon was available and got back on. Now going to settings and nothing works. Surprisingly found nothing with Google nor Mozilla support. No email; big problem.

The offline option does not give off or on but option that I don't understand.

The file at the top shows offline and there doesn't seem a way to change (no check mark).

The moderator, 10 years ago, said uncheck on life or two blue line. No such think.

Computer is connected to internet. Shut down MAC and restarted. Still OFFLINE. I must be online but cannot download my messages.

Please help

Archived 14 261

Very odd behaviour and cannot reset.

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it open… (read more)

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.

Howard

Solved Archived 10 171

Turn off alert after opening mail

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes… (read more)

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes time. How can I set the alert to go off when I've read a new email?

Archived 8 333

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email … (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Archived 7 315

Pause before sending mail

My husband and I have identical Thunderbird installations on identical Windows 7 machines, and for years we have been using 'QuoteAndComposeManager version 0.4.1. This a… (read more)

My husband and I have identical Thunderbird installations on identical Windows 7 machines, and for years we have been using 'QuoteAndComposeManager version 0.4.1. This allows us to set a 'pause' of 20 seconds between the time we click on Send and the email actually gets sent (it's amazing how many errors you can find in 20 seconds). This feature is still working fine on my machine, but on his it has been disabled with the message that it is incompatible with Thunderbird 60.3.0.

Two questions here: My update history shows that I am set for automatic updates, but the last one was to version 52.9.1 on 16 July 2018. This probably explains why I can still use the QandCManager, but why are we getting updates at different times?

More importantly, is there some other add-on that we can use to get this time-delay option? I have gone to the original developer's website but he does not seem to have a later version.

Many thanks.

Solved Archived 5 372

I want to clean up the auto names that pop up when I type a name in search

Lets say I want to write to Larry.Smith at xyz corp. If I star to type in Lar I get every Larry I've known for 10 years. I want to be able to weed out and eliminate tho… (read more)

Lets say I want to write to Larry.Smith at xyz corp. If I star to type in Lar I get every Larry I've known for 10 years. I want to be able to weed out and eliminate those names that are no longer relevant to me. How can I do this so that only the most recent names pop up? Can you tell me how to do this?

Archived 5 324

why do I get a message saying outgoing server SMTP is not correct?

I have been working with Telus to try to find out why I cannot send emails even though I can receive them. They have changed my outgoing information and now I get an mes… (read more)

I have been working with Telus to try to find out why I cannot send emails even though I can receive them. They have changed my outgoing information and now I get an message saying out going server SMTP failed because connect to SMTP failed.

Archived 4 297

Thunderbird cannot download my email from Att

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being re… (read more)

Four days ago the Att server started to refuse my password (I assume that was it). After four changes of password, including in Thunderbird, the password keeps being refused. Have exhausted several att agents who can't figure out why it doesn't work. One thought the server settings were correct.

Locked Archived 4 298

Why can't I import outlook express messages anymore?

I am virtually certain i was able to easily do this using the import tools on the version of thunderbird I had about a year ago. But Outlook Express is no longer an optio… (read more)

I am virtually certain i was able to easily do this using the import tools on the version of thunderbird I had about a year ago. But Outlook Express is no longer an option when I open the import tool.

Solved Archived 4 99

Text/Compose Format Add-On

I am looking for an add-on or other method to allow one to compose/format text in TB Version 115.12.2 (64-bit) with Microsoft Word or other like word processor text align… (read more)

I am looking for an add-on or other method to allow one to compose/format text in TB Version 115.12.2 (64-bit) with Microsoft Word or other like word processor text alignment formatting feature such as left and right alignment, justify and most importantly FORCE JUSTIFY text to allow the creation of properly centered email.

Archived 4 415

import export thunderbird not compatible with firefox 28.0

Nothing further to add Application Basics Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0 Crash Reports… (read more)

Nothing further to add

Application Basics


Name: Firefox Version: 28.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Advanced SystemCare Surfing Protection Version: 1.0 Enabled: true ID: ascsurfingprotection@iobit.com

Name: avast! Online Security Version: 9.0.2016.82 Enabled: true ID: wrc@avast.com

Name: RoboForm Toolbar for Firefox Version: 7.9.6.6 Enabled: true ID: {22119944-ED35-4ab1-910B-E619EA06A115}

Important Modified Preferences


browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.places.smartBookmarksVersion: 6 browser.sessionstore.upgradeBackup.latestBuildID: 20140314220517 browser.startup.homepage: https://news.google.com/ browser.startup.homepage_override.buildID: 20140314220517 browser.startup.homepage_override.mstone: 28.0 dom.mozApps.used: true extensions.lastAppVersion: 28.0 font.internaluseonly.changed: false gfx.direct3d.last_used_feature_level_idx: 0 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1397293985 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1396123417

Graphics


Adapter Description: Intel(R) HD Graphics Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Adapter RAM: Unknown ClearType Parameters: Gamma: 2200 Pixel Structure: B ClearType Level: 100 Enhanced Contrast: 300 Device ID: 0x0152 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.16384) Driver Date: 1-22-2014 Driver Version: 10.18.10.3412 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC

NSSSMIME Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC

NSSSSL Expected minimum version: 3.15.5 Basic ECC Version in use: 3.15.5 Basic ECC

NSSUTIL Expected minimum version: 3.15.5 Version in use: 3.15.5

Solved Archived 3 117

Trash Folder missing after last update

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatic… (read more)

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

Archived 3 198

mozilla thunderbird master password/don't know it

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I… (read more)

My email address is [edited] @roadrunner.com Since early May, I haven't been able to get emails because I keep getting asked for a master password. I don't know it - I don't remember ever having to create one. Please help.

Archived 3 171

Need to migrate folders and files from Outlook 2007 Thunderbird

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. T… (read more)

Outlook.com and Microsoft inform me that in September 2024, Outlook 2007 will no longer work for email because it does not meet their spiffy new authentication thingy. They want me to quit using Windows 7, but I need it to run legacy productivity software for which there is nothing comparable. So, Windows 7 it is. I do have a dual boot system that includes Windows 10, but I don't want to mess with it for email if possible.

Microsoft suggested that Thunderbird would work, so I downloaded it. That's when everything went sideways. There is no utility to move my existing files and folders intact from Outlook 2007 to Thunderbird. I tried Thunderbird's Import but it refuses to cooperate. So, last chance for Thunderbird is contacting you.

Help me make a clean transition from Outlook 2007 to Thunderbird without losing contacts, folders and files.

Archived 3 486

where is account settings button

I need to set up my AOL mail account again in Thunderbird. The instructions (from AOL) say to go to Account Settings, but that buttons isn't where the instructions say i… (read more)

I need to set up my AOL mail account again in Thunderbird. The instructions (from AOL) say to go to Account Settings, but that buttons isn't where the instructions say it is. I haven't found it anywhere in Mozilla yet. Please advise. Thank you.

Archived 3 198

Emails

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot o… (read more)

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot of I T.' I would appreciate somebody to tell me what I need to do please. Cheers Malcolm

Archived 3 90