Thunderbird Support Forum

I have no usable Menu options at the top of the Thunderbird email screen. I hit a wrong key yesterday and things such as Write, Reply, Print, Send, Delete, Junk, etc. have disappeared. I read some possible things to help but I do not have III on the upper right of my screen and pressing Alt when opening Thunderbird also does not work. HELP!

When I compose/write a new email the text correctly displays the font and size I have selected In PREFERENCES -COMPOSITION - HTML STYLE which is Times New Roman with FONT SIZE selected as Medium.

However when I view the very same email composed with line and length and breaks fitting Times New Roman Medium in my SENT box the font and size has been changed to what appears to be a HELVETICA font with the SIZE being larger than medium and this causes sentence wraparounds and corruption of the entire appearance of the email composed/written

How and what do I set to ensure the compose/write fonts display the same in SENT/RECEIVED.

Greetings,

I am running 91.5.0 (64-bit). And for the last year or so, I was accessing all my various TB profiles by going to HELP -> MORE TROUBLESHOOTING INFORMATION -> ABOUT PROFILES and then I would get the option to launch any profile I wanted.

The problem is that now when I launch any other profile then it comes up totally blank. It is just a shell. All the info is missing.

Your guidance and help is kindly requested...thank you!!

I hope someone can help me. Up until the last week or so, I have had no problem with my signature file in outgoing email. I've been using the same signature file for at least 5 years. Suddenly, Thunderbird is blocking my logo image in my signature file in all outgoing mail. Instead, it is showing my alternate text. I am using version 102.6.1 on Windows 10

To increase the font size of TB I know I can click View, Font Size, Increase Font Size . But I need to know how to increase the font size of a received email. Its too small.

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

When I selected the TB icon a window came up saying I must set up my existing email account. I fill in my name, my eddress and password. The next window that comes up shows TB found mobile.charter.net but my email was set up using email.twc.com. The port numbers are the same but the server names are different. When I complete this activity the end result is that my information if rejected. I attempted to configure it by hand but it too was rejected. I am using an HP desktop with the latest Win 10 OS. I don't know what to do.

When TB recently updated from 78.14.0 (64 bit) to 91.2.0 (64bit), all my extensions did not load. I reviewed and verified they are compatible with 91. Toggling the enable/disable in add-ons manager did nothing although some mysteriously did get disabled. Restarting TB from scratch had no impact. (I note that closing TB tends to cause a crash.)

I was able to get the most extensions to function if I re-installed them into TB but the minute I closed TB and restarted, they all went away again.

I note that clicking on "Check for Updates" causes an "Updating add-ons" message to appear.....forever.

What gives? This is only slightly less painful than the transition to 78.....argh!

I would like to see the sender's email address in lieu of a name.

The inbox SELECT COLUMNS TO DISPLAY does not offer an option to DISPLAY THE SENDER’S EMAIL ADDRESS.

Both From and Correspondents display the same names. Perhaps replacing one of those with the SENDER’S EMAIL ADDRESS?

when there are several hundreds of incoming messages on the folder, it is easy to read/view those messages IF THEY HAVE GRID LINE option(s).. (see example from TB display (w/o Grid line) & Eudora display (w/ Grid line)

If current TB is not available, could the TB software developer to consider this little feature/function for updated versions ??

many thanks

bold textMay have written too much in the question line. But to repeat I need help installing the details for Thunderbird on my desktop. I messed up some 750 emails coming from my web server and then thinking they were on this desktop I deleted them on the server only to find they were not on my desktop. Other issues have come up including missing folders and missing tasks for the tool bar. Please tell me how to get step by step installation instructions

Re: userchrome.css It appears only part of my userchrome file affects customization in latest release (115).

Q: Is there any information on how to do customizations for the following specific items: 1. message pane grid lines, 2. message row alternating colors 3. thickness of all pane splitters?

Thanks for any leads....

Hello, Just installed thunderbird the other day. Noticed today that I am missing a sent folder for the two accounts. I've spent a couple of hours now trying to figure it out (I am not techie at all). Following through the config options I thought I had it solved when at Message Storage > local directory > browse I'd find the missing piece. However, there is no sent item listed. Below this is Advanced POP settings yet I seem to not have that feature in my settings either. thanks,

I like to have a dark theme (I do not wish to be dazzled by lots of bright white backgrounds).

But if I do that then the reader window is white on black, which I do no like. I prefer almost-black on light-grey. I can set this up. However, what I cannot do is set this in my Composition window without forcing those same colours onto all recipients, as the <body> tag ends up with my text="" and bgcolor="" tags on it.

If I set "Use reader's default colours" then I end up with the default colours from the reader (white on black) not what I have set (although this does remove the text and bgcolor tags).

So the problem I have is can either set the default colours in my Composition windows to what I am comfortable with or I can set them such that recipients can view them as they wish. But I cannot do both.

Is it possible to set the text and background colours form with a Theme? (Indeed, where is the documentation which describes what is settable within a Theme?).

The subject line in my Thunderbird inbox stopped displaying. I tried restoring columns, cloning columns, and deleting session.json and xulstore.json, then restarting Thunderbird, and restarting my PC. I'm running Windows 11, 22H2. I'll appreciate any help given ~ calsea ~

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

I'm using the 64-bit version of thunderbird and I'm unable to increase the font size of the incoming messages in my inbox. I went to settings, general, Language and Appearance and under advanced changed fonts to 24, 20 and 20 while checking off the font control boxes. None of these changes the size of the text in the body of the text. Any help would be greatly appreciated.

When connecting a gmail account to Thunderbird, how does one ensure that only certain emails are downloaded to the computer, or one folder, as opposed to all emails?

already found this same topic, but was archived Had exactly the same problem for weeks now (too lazy to come to the forum, but so exasperated that I'm here now)

I run W10 21H2 up to date, and Thunderbird 102.1.2 I do exactly what is described in cited post which used to work ..(can't say when it stops working) with the same result "BLACK" (only sometimes a quick "flickering" with the chosen color, but "Black is Back

I need to copy all my local folders from my desktop to my laptop. I go to the TB "Roaming" folder and copy TB to a flash drive. Then I copy it to my laptop for business while traveling. But the local folders are missing. Any help would very much be appreciated.

Thanks. Tim